Lumia 820 keeps hanging up calls.

Hi
I got a lumia 820 that keeps hanging up. Even with full signal strength.
A 10 min call can result in 5-6 hang ups.
Any advise?

We changed phone company at one point and it did the same before.
But that were a year ago.
I will write our current phone company and request a new simcard

Similar Messages

Frequently hanged after GDR2 update in Lumia 820

Hi Experts
i'm using Lumia 820. last august i update my Lumia 820 to GDR2 update aka Amber update. I purchase my handset from sigapore using Starhub promotoion but it was a open handset. later i came to bangladesh and face some problem with power. i took it to my local nokia care center. than they update it to GDR2 after that my handset is frequently hanged. it hangs when i switch on the WiFi or data connection.
I suspect my OS is not loaded 100% correctly.
My device is information
OS version: 8.0.10328.78
Firmware version: 3047.0000.1328.3001
HW revision number: 1.0.0.0
Radio Sw version: 1.0.202132.3
Chip SoC version: 8960.
another interesting thing is after this GDR2 update my 4G version is no more available.
please suggest what should be my setps to make this device stable.it was stable with the old FW but after GDR2 it is not stabel. i love Lumia/WP8. it is 100% fit with my life style.
i dont want to take this device to local nokia care agina. i dont trust them. please advice how i can improve my device without taking it to Nokia care.
thanks for every expert comments.
regards
Sayeed

You can try resettng it but if it doesnt resolve, I suggest you bring it back to the care point so they can reflash it. I suspect they may have used the wrong version.

Audio quality during call on lumia 820 is terrible

Hi i have noticed that audio quality through headphones on my lumia 820 is terrible. On full volume , the sound is very low and its really tough when you are outside your room. Without headset its little better but i have checked with other headset and its same. People are not able to hear my voice on the other end of calls with and without headphones. I heard this is a common problem with everyone. Please do let me know that it is the problem with my phone ir in general with lumia 820.

Hi, That's unfortunate for you. My Lumia 820 headphone audio quality is great. That is true that the sound level should be higher as in sometimes I have to crank the volume level up to 30/30 to get good and loud sound output. Still, I have no personal complaints about 820 audio quality. Perhaps they'll update the output levels higher in next patch.

My iphone keeps hanging out during a call

My iphone keeps hanging out during a call; sometimes 5 to 6 times during one call.

Hanging out during a call? Sounds like a teenager. Or do you mean hanging up?
You're sure you're not hitting it with your chin or something?

My problems with Nokia Lumia 820

I was a big fan of Nokia until two months back when I purchased Nokia Lumia 820. It's been two months and I'm having tough time with the handset.
First it was the heat issue. I know smartphones are tend to get heated up due to processors. But my mobile gets heated up in less than 5 minutes when I play games like real football, wordament and even simple games. I thought I got a bad device out of the box. When I say heated up it's not warm, its hot and uncomfortable hotness. I can't hold my device until the heat subsides. I visited the Nokia care for raising the heat issue but they said they can't do much and updated my mobile to the latest firmware (1308) and asked me to check after the update and the heat issue is still the same. Just when I thought things can't get any worse it did. My mobile has visited Nokia repair factory already twice in less than two months of purchase. The first major problem occurred three weeks back when the display would be switching on and off randomly and finally the mobile got bricked. The screen went blank completely and the device was unresponsive. Along with that complaint I've again raised a complaint about the device getting heated up uncomfortably. 14 days after I submitted my device to Nokia care I got my device back only to find that the screen isn't responsive to touch in the middle within a week's time. The upper part and the lower parts are responsive, it's the middle strip that's not responding to touch.
I've again given my mobile to Nokia care and they have sent it to the repair unit. In two months of my purchase the mobile has spent more than 4 weeks at Nokia repair outlet. It is still undergoing repair in the Nokia repair factory. I had least expected this from Nokia.
Some of my friends who have windows 8 phones from Nokia haven't experienced any problems so far, not even heating problem. It's safe to say that the problem is only with my device.
It's two months old and I've got it from the Nokia priority dealer.
What'd you call a device which spends more than 40% of the time in the repair factory in two months of the purchase. Even the 3 months EMI's haven't been payed fully.
I've encountered lots of inconvenience after purchasing the device.

i am too having the heat issues..of nokia lumia..820 its been 1 mnth i hav been w8in for my nokia lumia to be in my hand...but..its giving too much problms..it gets soo hot widthinn 5- 1- mins.. highly dat i hav to end up d calll..n i kinda felt sensation on my thumb fingr. ..n i m also havin the hanging up issues..but yesterday my phn was hang n the phn was swwitched off...n its still swtich off..,when i chrg the phn no rexn is seen..
what d hell is going on..n how m i getin a phn ?

4G support for Lumia 820

After launch of 4G LTE on 1800 MHz band in Pakistan can i expect Microsoft Devices to enable 4G in my Lumia 820 through the upcoming Denim update? Currently although i have a LTE sim, highest connection speed is shown as 3G. I have read on a blog that denim or 4G connectivity may not be offered for 820. I would emphasise that someone from Microsoft Devices may kindly clarify so i may plan to ditch my phone in case this is true!

Microsoft have inherited Nokias way of doing things, so they work with local operators to have the phones approved to use on the particular network before releasing updates, and before enabling new features. Other vendors may release phones and updates and hope it will work. My friends often complain about dropped calls on expensive, competing phones, something that has never been an issue on my Nokia phones.
The particular trouble with LTE/4G is that phone calls still need 2G or 3G in most areas. This fallback is not trivial to do, since it is very different technology. Also since there are at least three major network hardware suppliers (Nokia, Ericsson, Huawei) to provide the equipment for the cell towers, this in itself can be challenge. There are official industry standards to ensure compatibility of course, but I prefer something that is tested and approved for my region.
LTE is still work-in-progress. I keep the money for a new phone in my pocket until my operator enables phone calls on 4G (VoLTE) which completes a phone call in less than a second, instead of an up to 10 second wait. the long-range 700Mhz frequencies for rural areas will be nice too, and then there is carrier aggregation for even higher data speed. It is nerdy stuff, but that is how I am.
It is very unlikely that you will get an official response from Microsoft, so I hope this helps.
Hans

Which is better Lumia 720 or Lumia 820??????

Lumia 820 has 1.5 ghz processor, 1gb ram bt doesn't look cool n around 6k more in price, n Lumia 720 has great look, better camera quality (both primary n secondary) BUTTTTT jus 512 mb ram, 1 Ghz processor,
so My question is-
1. Is Lumia 720 slow???
2. does Lumia 720 hang or something???
3. Does Lumia 720 lag???
4. Is it worth to buy Lumia 820 which is a little bit costly Around 6k more in my country)
"I AM NOT A HUGE GAME OR APP FAN BUT I WANT IF I INSTALL ANY APP OR GAME THEN MY MOBILE SHOULDN'T LAG OR HANG."
Solved!
Go to Solution.

Guys, I am planning to change my phone soon. i am using Nokia E6 for last two years and confotable with its performance. Though I had a bitter experience (you can read my experience HERE) at the begginning, it never came back after rectification done at nokia care. I am happy with its performance now. However, since it has a small screen, sometimes i feel difficult to select a link with finger while surfing through internet. That is the reason i am looking for a new one with bigger screen size. I was actually looking for Lumia 820 or 720 for which I am still confused to decide one. Request the experts to help me to select one. Which is better for my moderate use? i am using my phone mainly for calls, emails, photos and web browsing. I am not curious about games, music etc... Please help me to chose one.

Lumia 820 car Bluetooth

My new Nokia Lumia 820 pairs automatically when I turn on the ignition, however when I try to make a call (via the car) , the phone dials, but I can't hear anything through the speakers.
I have to put the phone up to my ear to hear/speak.
The dash shows the call duration and number, as if it was on a call as normal.
When I hang up, the phone shows Bluetooth as being disconnected, but the dash shows the call as still being connected. I hang up using the button on the steering wheel and it clears.
I have to then manually pair both the phone and the car to get it to work.
The car is a 2005 BMW e90 with IDrive.
My previous phone was a LG Optimus 7 with WP7.5 and 7.8, and there were never any issues, it would pair automatically and work perfectly every time.
Is this a WP8 issue or a Nokia issue? Is there any resolution for this?

No hardware update is required. All it needs is the latest software. But like I said, BMW Irelands policy is they will not install the update unless it is necessary and unfortunately pairing a phone which is not on their approved list does not qualify. The only approved Nokia on their list for your car is probably the 6230i. I went in to them and all they did was to bring out a 6230 and pair it and pronounced it working. When I produced my phone, they said it wasn't supported. Problem solved when I started having issues with the HUD and they had to update software for that. All my phones started working after update installed. If you are unable to convince them then €1200 is not worth it and you should just return the phone. Just to let you know, I have not had problems pairing my 920 and 820 with BMW's. Must be over 10 now at this stage.

Brand new iMAC keeps hanging

Hi All
I received my brand new iMAC today - having never had a MAC anything before - decided to switch as fed up of hanging, viruses etc on PCs and also need more multimedia options.
Have set it all up it keeps hanging - for no reason i click on force quit and sometimes it will and sometimes it won't even do that - I am totally confused it has done it to me on MAC Office, iCalc, i photos, i tunes etc etc
Do i have a dud machine am i doing something wrong???? Please help.
Cheers

Kazzaboobers,
Welcome to the forum. Chances are you don't have a dud. In case you haven't read the manual I would recommend doing so before playing with your machine, you will be surprised what you learn.
Also when you mention the machine is hanging please describe with a little more detail so we can understand exactly what you mean.
You are covered by 90 days for free telephone support, if the problem persists take advantage of the support and give Apple a call. In the rare event you did get a dud they will replace the machine within 14 days of purchase.
Last IMHO it is a good idea to get AppleCare, this gives you 3 years of phone support and an additional 2 years of warranty. You can find it online (Amazon for example) for less than Apple charges.

My mac mini keeps hanging

hi everyone, newbie here, bought a mac mini solo cos i loved its looks and functions. however, a couple of moths later, the darn thing keeps hanging on me. its very frustrating! can anyone advise, cos i dont know what's wrong. thought it was overheating, so put it on its side, turned on air-con, but its still hanging very often.
any help is apprciated! thanks.

how long have you had the mac before it started doing this ?
certainly a reinstall wont hurt, i would do that and then see.
best to copy all your documents / music ect to your ipod and then do a complete re-install without saving any files, just incase.
if it solves it, great.
If not at least you have eliminated software issues, then best call apple and see if they will sort it out for you, or take it to your local apple store and see the guys at the bar
let me know how you get on

Update Lumia 820 wont work. Getting error '800710f...

I have tried to update my Nokia Lumia 820 several times now. But it doesnt work.
Updates for my phone only work over the air.
I keep getting the line: Update downloaded, but cannot be opened (800710fe).
What should I do about this? How can i install the downloaded update??

http://discussions.nokia.com/t5/Software-Updates/Lumia-820-CV-GB-Amber-Update-failing-with-error-800...
The silence will fall

Maps disappeared from settings in my lumia 820

Please help me to recover maps in my settings on Lumia 820. I can't use here maps or here drive anymore. Thanks for any help.

Hi, wonderwhynot. Welcome to the Nokia Support Discussions! What were you doing with the phone before this issue started? Are you receiving any error message? What troubleshooting steps have you tried to solve this? BTW, where are you currently located & where did you purchase the phone?
Have you tried to reboot it? Press and hold the volume down & power keys? How about uninstalling & reinstalling the apps? Make sure that your phone has the latest software update:
http://www.nokia.com/global/support/software-update/wp8-software-update
Keep us posted.

How to Connect Phone to Internet - Nokia Lumia 820

In Lumia 820 how to connect
my system for internet
Moderator's Note: The subject was amended. We have given a more appropriate subject the concerned topic.

Hi bug_karthick,
Are you having any issue connecting your phone to the internet? There are two types of connection you can use, these are mobila data and WI-FI. If you're pertaining to a different concern, please elaborate on this one.
You can also read the User Guide that comes in the sales pack for some instructions. If you no longer have this copy, you can download it from here:
http://nds1.nokia.com/phones/files/pdf_guides/devices/Lumia820/Nokia_Lumia_820_UG_en.pdf
Keep us posted.

Nokia Lumia 820 battery

Goodevening,
I have the impression that the battery of this smartphone is inadequat.
I just did the test :
- no apps running
- no calls in or out
- no messages in or out
- no search on internet or whatever
The smartphone was 100 % loaded and 24 hrs later, it only shows 40 % !!!
This means that if you are a quit busy user of the smartphone, this means that you have certainly to charge your battery every day, even when your smartphone is new.
What kind of **bleep** smartphone is this ??????
Regards,
Karl

Hi Nykilde
Thank you for posting and welcome to Nokia forum!
You may check this link for Battery information and Tips for Lumia 820 and 920.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Lumia 820 turns off by itself

Hi everybody,
I've had my Lumia 820 for about 2 weeks. At the begining everything was fine, but recently I've had several problems with the device as I mentioned in the title. It turns itself off time to time. It doesn't matter if I'm using it or it's being charged. I called Nokia Customer Service about this issue, and they said I had to give the phone to the service to be repaired.But I heard that the new one also shuts down. I sent some feedback to Microsoft too, but no reply so far. I just want to know if it is about the software or hardware. Does anybody have an idea about this issue?
If the problem is about the hardware I'm sure I'm not gonna buy another Nokia phone in my life. If it's about the software, I hope Microsoft will release an update ASAP.
In my opinion, both Nokia and Microsoft had better find a solution about this issue immediately just before they lose their new enthusiastic customers. Soon it could be so late...
I just can wait for a couple of weeks, then I'm done with both....
By the way, I heard that Lumia 920 and HTC X both have the same problem. So I think it's about the Windows 8 OS.

mgspan wrote:
I have the same issue with my (old) Nokia 3120c. Customer service has tried to solve it a few times, with no success. Just runarounds, like (1) it couldn't be, (2) try updating SW version (didn't help), (3) clean battery (didn't help).
What I have discovered is that (1) it is very dependent on location. Never happens at my rural home, but often happens in big cities. (2) If I put it in a Faraday cage (like a metal box) it never happens. (3) It happens even if nobody touches or moves the phone.
At work it happens often. I find that if I put it on a large metal plate, it stays on, but cannot receive calls. But if I
put it about 1 cm above the metal plate, it stays on and is still able to receive calls.
Possible conclusion, at least for the Nokia 3120c, but probably for other Nokia phones too, at least in some cases: it is seeing some sort of RF overload and shutting itself down because of this.
One other point...a different phone of the exact same model which I tested shows the same thing, but much less often. That is, it is much less sensitive to the suspected overload.
Is it a software issue? Hard to say. It could be that the software sees the RF level too high and shuts down the phone as a protective measure. OR, it could be that some hardware mechanism is operating that shuts down the phone without any software intervention.
I see that there are hundreds of posts with various phone models which complain about this issue, but I have not seen any reply by a Nokia employee. Frustrating to say the least.
Your experience is very interesting. But I don't think my problem is the same. By the way despite all my feedbacks, no one from Nokia or Microsoft reply me... The most interesting thing is that, I think. I'm considering to change my phone if the problem goes on...

Lumia 820 keeps hanging up calls.

Similar Messages

Maybe you are looking for