Lumia 820 voice calling problem

after the 820 update i can't here voice while calling....no clarity pls help.....

Thanks for the update, SonicBlue. Let's further verify if the issue is SW related or not. Try the following steps and see if the 'call' voice command will work:
1. Reboot the phone. Press and hold the volume down & the power key for 10-15 seconds until it vibrates and restarts. This won't erase any of your files, but you will need to re-set up the date & time settings. 
2. Since the phone is already running Lumia Cyan, try checking if the system apps have already been updated as well. Go to Settings > swipe to applications > store > check for updates. 
3. Try to use the speech feature using another language pack. This will help verify if the issue is related to the English UK language pack that you're currently using or not. Make sure that the phone's regional settings are correctly set as well. Some commands only work within supported countries. You can check this link for info about the availability of voice commands per country: Feature and service availability - Go to Speech.
Let us know the outcome. 

Similar Messages

  • IPhone 4 Voice call problem when wifi is active

    Not always, but randomly my voice calls (send/receive) establishes properly. However, neither me or the other party can hear anything. The most common times it occurred, is when the wifi is active. Any suggestion anyone please?
    Additional Info:
    I had my iPhone replaced due to the home button malfunction, and after a couple weeks, this started happening. Since I don't have warranty coverage anymore I can't replace it again. Came with iOS 5.0.1. After this started happening quite frequently, I upgraded to 5.1.1. Still same thing. A non-funcitoning home button was better than a non-functioning phone! Feels like I've been cheated !!

    I think I've pinpointed the problem!
    Whenever I use data (EDGE / Wi-Fi), the handset becomes quite heated. If I initiate a voice call at that moment, the dialer starts with the 'speakerphone' icon being pressed.Given that, no party can hear no party.
    However, after a minute or two (when not using data) the handset becomes cold again (quite fast) and then if I initiate a call, the 'speakerphone' icon is not being pressed anymore and everything is normal!
    Really donno, what is actually creating this strange problem!! Overheating battery? Overheating wi-fi chip? Overheating any other chip? Firmware? or just my luck!!
    P.S: To keep the phone operation smooth, I've disabled wifi & cellular data at the moment! And all is running well. So, it must be something with data usage!

  • IPhone 4 voice call problems on 3G

    I noticed at the weekend that my iPhone 4 was having trouble with voice calls. Incoming calls would sometimes hang up when I answered them, outgoing calls would take a very long time to connect (or freeze), and when I did get through to someone the call quality was extremely low (lots of stuttering and cutting out).
    After trying just about everything recommended on various help pages (including reseating the sim card, refreshing the network settings, and restoring the phone), I still could not get it to work properly. I then tried turning off the 3G and, lo and behold, the phone worked absolutely fine! Voice calls were clearer than ever!
    I contacted Tesco Mobile hoping they might be able to shed some light. They said there are no faults with the network and have arranged for me to return my phone. That could take up to 10 days though, which I can't really afford.
    Does anyone know what the problem is here? Does the fact that it works fine with 3G disabled suggest that it is not a hardware problem?

    I've been having a very similar issue that just started last night. I keep dropping calls and when I try to call out nothing happens at all. I cannot browse Safari through 3G either. It keeps coming and going. I was able to finally place a call out and then tried making another call later and it wouldn't work again. I tried the restore as well and nothing works!
    I do not know if I should contact AT&T or Apple for the issue. I do have the extended warranty that I purchased with the phone but about a week after I got the iPhone 4 I had to have it replaced for issues I am not even sure that they would replace it again. I do not have a home phone I rely solely on my cell so I cannot wait to have it fixed or replaced but I am not going to keep a phone that doesn't work especially after paying so much for it!

  • Lumia 820 Photo Resolution Problem

    Hi,
    Can anyone help me solve why i cannot change the photo resolution on my Lumia 820?
    When i check them on a PC they always come out at either 800x600 on 4:3 ratio or 800x450 on 16:9 ratio.
    It's driving me mad there is no option in the photo settings or anywhere else in the phone to change this.
    I read on another post that it can be related to skydrive uploading, although I have skydrive disabled and this problem still persists.
    Please Help
    Solved!
    Go to Solution.

    How did you download the photos to your pc? Photos uploaded to Skydrive are reduced in resolution by default unless you change the setting to Best Quality which requires wifi. To change this, goto Settings>Applications>photos+camera>Skydrive>Photo​s> Best quality
    Other option to download high res is to connect phone to pc using USB. 

  • Lumia 820 video playback problem

    I've recently bought a Lumia 820, my choice partly influenced by the 2  to improve video recording, in particular at live music gigs. Whilst it does seem to be avoid the "wind tunnel" sound effect I've had on previous phone videos, each one I've played back has major blocking on both the picture and the audio, with neither being in synch, and therefore virtually worthless. I tried yesterday just filming a small crowd gathering, so no amps or loud noise, and have exactly the same problem. I'd set the video to record in high spec, so should I opt for the lower 720 spec, or is it a different problem altogether? And how do I solve it, before I get increasingly frustrated at having messed up and missed out on some valuable footage?!! Thanks.

    What is the file format of the video you are trying to play? You can try to reset the device (soft reset). To do this, press and hold the Volume Down key and Power key until phone vibrates. If no improvement, I would recommend updating the device. You can set the phone to notify you when update is available through these settings:
    Settings>Phone update>Place a check mark to "Tell me when updates are available for my phone"

  • Lumia 520 voice calling

    I'm the new owner of a Lumia 520, and a very fine phone it is too.
    I use the voice calling facility with my car's bluetooth hands free kit (Nokia CK-7W) which works well, but I have one little niggle with it. The initial 'say the name now' tone and the read-back confirmation of the name are extremely quiet through the bluetooth kit, almost inaudible in fact. The volume of the call itself is fine, which leads me to believe they are sent from the phone at low level.
    Is there any way of increasing the volume of these notifications?

    Thanks for the update, SonicBlue. Let's further verify if the issue is SW related or not. Try the following steps and see if the 'call' voice command will work:
    1. Reboot the phone. Press and hold the volume down & the power key for 10-15 seconds until it vibrates and restarts. This won't erase any of your files, but you will need to re-set up the date & time settings. 
    2. Since the phone is already running Lumia Cyan, try checking if the system apps have already been updated as well. Go to Settings > swipe to applications > store > check for updates. 
    3. Try to use the speech feature using another language pack. This will help verify if the issue is related to the English UK language pack that you're currently using or not. Make sure that the phone's regional settings are correctly set as well. Some commands only work within supported countries. You can check this link for info about the availability of voice commands per country: Feature and service availability - Go to Speech.
    Let us know the outcome. 

  • Lumia 820 software update problem

    I got notified via mail that phone update for Lumia 820 is released and available now for my device but when i manually tried to search it shows "we are unable to check for updates" plz some solution would be appreciated....Help!!!

    Try a soft reset by holding both Volume Down and Power buttons pressed until phone vibrates and restarts. You will not lose any data or settings except possibly date and time.
    If that doesn't help, try resetting the camera from settings > applications > photos+camera > reset camera.
    If that doesn't help, try a hard reset from settings > about > reset your phone
    If that doesn't help, try a full clean firmware reinstall using the Nokia Software Recovery Tool
    If that doesn't help, take your handset to a Nokia Care Point to have it checked/repaired.

  • Nokia Lumia 920 voice input problem with speaker o...

    My voice input doesn't seem to pick up any sound while having the speakers on. The voice recognition doesn't work, it just says that i didn't hear anything. I'm having the same problem with soundhound, skype and turning speaker on while calling. Someone else having the same issue?

    I have the latest Nokia update, and the latest Nokia system apps from the store, i've used the reset sometimes when my phone freezes but the problem's still there. Its really annoying.
    I sent my phone on service about a month ago because of another issue, they said thet they changed the motherboard, and that's when this problem started to occur.
    I've seen other people on the net with the same problem, but it looks like it's a rare problem.

  • New iOS 8.1.2 voice call problem

    I've recently updated my iPhone 6 to iOS 8.1.2. I am having a big issue after the update was installed. Now I can't hear the voice from the incoming and outgoing phone call at all? I tried to reboot my iPhone several times and reset network setting and the problem is still there? I am very disappointed on how the Apple software development team  handle this kind of releases issues. PLEASE HELP!!!

    Have you seen this web page? http://support.apple.com/en-us/HT203800
    Two common causes with this is the in call volume and being connected to a bluetooth speaker which it is picking up when you call.

  • Lumia 820 Video Recording Problem

    Hi everybody. I have a problem with my 820.
    During video shooting, the focus constantly crashing. 
    I think this is a software problem.
    I hope that this problem is solved as soon as possible by Nokia
    http://www.youtube.com/watch?v=MkT8Qd-Fk1Q

    Camera minimum focus range: 10 cm
    You can find it here.

  • Nokia lumia 800 end call problems

    I had a problem ending calls which looks like a common problem. I had a screen protector which was not a genuine Nokia item. I removed this screen protector and problem solved it now works hooray.
    Solved!
    Go to Solution.

    Hi
    Glad to hear you solved your issue, the screen protector will interfere with the proximity sensor so it is not recommend to use one.
    If you find this post helpful, a click upon the white star at bottom would always be appreciated.
    If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

  • Lumia 820 Internet Connection Problem

    Hi Everyone,
    Today I've noticed that my internet when not connected to Wi-FI, doesn't work. In the top left corner it regularly has 3-4 bars, but doesn't show H+, 4G or anything that it normally has. Could someone please provide any suggestions or answers to this problem.
    Thankyou

    Just to clarify. Are you saying your mobile data connection never works or only doesn't work when there is no wifi connection?

  • Lumia 820 video call

    OK, a very simple question, what does the front camera do if video calling is not available in the latest dual core 1.5Ghz smartphones. Please do not mention me skype.

    As you don't want mention of skype all it can really do for you is take self portraits at this stage and possibly use other internet based video chat apps when available.
    Like many other current smartphones from other manufacturers it doesn't support the old over the network 3G video calling. It is Microsoft and various carriers that made the decision not to support it, not Nokia.
    If you are unhappy about that feel free to send Microsoft your feedback:
    http://windowsphone.uservoice.com/forums/101801-feature-suggestions
    or
    http://answers.microsoft.com/en-us/winphone

  • Lumia 820 battery indicator problems

    I have some problems with the battery indicator. Sometimes it freezes at random percentages. Ex: i charged my phone; the battery indicator shows 100% and it remains at 100% even though i use the phone for many hours. I know the battery is not full and the indicator changes only when the battery reaches critically low level. Some other times it freezes at 77 or so. Ex2: during charging the indicator shows actual battery level(let's say 25%). But if i try listening some music, the indicator goes instantly to 100%.
    i find these software problems a little bit annoying.
    Solved!
    Go to Solution.

    hi mate,
    have you tried performing a soft reset (pressing the volume down and power buttons together until the phone vibrates)? also ensure that you have the latest Nokia system app updates installed from the Store. have you also taken your battery out and replaced it after ten minutes. failing that, you may need to perform a hard reset (Settings > About > Reset your phone). make a backup before doing this to PC and/or online storage first of your data, as a hard reset wipes all data.
    Failing the above, you will need to take your phone to your local Nokia Care for inspection: http://nokia.com/support

  • Audio quality during call on lumia 820 is terrible

    Hi i have noticed that audio quality through headphones on my lumia 820 is terrible. On full volume , the sound is very low and its really tough when you are outside your room. Without headset its little better but i have checked with other headset and its same. People are not able to hear my voice on the other end of calls with and without headphones. I heard this is a common problem with everyone. Please do let me know that it is the problem with my phone ir in general with lumia 820.

    Hi, That's unfortunate for you. My Lumia 820 headphone audio quality is great. That is true that the sound level should be higher as in sometimes I have to crank the volume level up to 30/30 to get good and loud sound output. Still, I have no personal complaints about 820 audio quality. Perhaps they'll update the output levels higher in next patch.

Maybe you are looking for

  • Saving or exporting a file in CS5 as a CS3 file.

    I have CS5 at home and CS3 at work. Transporting files out of CS5 are not compatible with CS3 and there is no option of either saving or exporting files out of CS5 to/for CS3. Help. I had this function in CS4 - this is a huge problem. Is there someth

  • Ducking doesn't work on added audio track

    I have an iMovie 09 video clip of people dancing to music in the background.  I attached a separate audio clip of music to the video (it appears in green beneath the video). At a certain point in the video, I want to fade the added music clip so you

  • IMac Screen has burn marks developing

    I have a late 2008 iMac that up to now seems to be operating ok. But recently there have been dark spots occurring on the screen after the unit warms up. It's most definitely caused by heat because the spots on the screen are hot to the touch. When I

  • Prompts, with Hierarchy node (profit centre) key search issue

    Hi, I have a report which has Profit centre Hierarchy as one of the Prompts. As in the BW it is configured with comtrolling area compounded, it appears as e.g 0006P12345 and at the Webi report level, the user needs to give not only the profit centre

  • OVM performance

    Hi, I am new to Oracle VM. I did some tests to compare OBIEE application throughput between server running in OVM mode and native mode. My server is a 2x 6core(with hyperthreading) box, and I only run one OVM in vm mode. Here is my test result: OVM m