Lumia 822-Denim update, good or bad?

I downloaded the long awaited windows 8.1 to my lumia 822 this morning but found that it has taken away my ability to take, view, and send pictures. I'm guessing that this is a bug but I'm not sure. Has anyone else had better luck?Lu

I had the same issue. Along with some other oddities that showed up. I know that it is not what most people want to hear, but I ended up having to reset the phone back to factory and rebuilding it from the ground up. I did not let it restore any of my previous settings. (It may have been fine, but I didn't want to take the risk)
This is work, but remember you are loading a new OS onto a device that was out before the OS was so there may be some work and tweaking that needs to be done to make it work.

Similar Messages

  • Verizon Lumia Icon Denim update teased for possible February release

    Fingers crossed
    Verizon Lumia Icon owners are a passionate crowd and seemingly asking on a daily basis when the promised Lumia Denim update for their phones will be delivered. In late 2014 it was promised for "early 2015" but now we're into 2015 folks are getting itchy update fingers once again. Microsoft's Joe Belfiore is the target of a number of questions on the subject, and he's got a couple of things to say about it today.
    "Lumia icon people asking what I meant by "early 2015": The first part of the year. In my mind that means jan/feb or so. Less likely March."
    "Know that Vzw & MS are actively, daily working on getting it done. The test process has unpredictability so we can't say a firm end date"
    Since January is done with that would suggest Microsoft and Verizon are aiming to push it out in February. But as with the second statement, it could easily slip due to circumstances beyond Microsoft's control. But it hasn't been forgotten about, at least.
    Source:  Verizon Lumia Icon Denim update teased for possible February release | Windows Central

    I doubt it. JB's tweets were very, very vague and the very fact that he had to mention March means it's a lot more likely than not to be pushed past February.
    I take this as a very bad sign for this phone. We've been hearing soon since September.

  • Another request for Lumia 830 Denim update information

     I have the AT&T variant of the Lumia 830 and am waiting for a firmware update to fix two issues. However, there has been no communication as to when this firmware update will be released. I have only a short window to return this device and if I do not know when the firmware will be released, I would prefer to return it now and buy something else rather than waiting for several months. Let me be clear. I'm looking for specific availability dates and not a vague assurance that it's coming "soon" and that I should keep checking to see if it's out. If this information is not available now to Customer Support, please make the effort to reach out to the responsible team that does have this information. Even a date range specified in terms of days, months, or weeks would be helpful, along with any details that can help us understand why there is a delay. Of course, even better than knowing the release date would be having the firmware update pushed to my phone today. So that you can understand why I am eager to get this update, I've provided additional information below. I realize that this issue has been raised in other threads, but I'm adding as much detail as possible here so that I can refer to this post from support calls and any attempts to escalate my issue.   My Lumia 830's details Settings > About > More InfoOS Version: 8.1.14176.243Firmware version: 02040.00012.14404.07019Settings > Extras+InfoSoftware release: Lumia DenimManufacturer name: RM-983_1001 (AT&T variant) If you compare the AT&T variant to all other variants of this device in North America, you will note that the AT&T variant IS NOT RUNNING THE CURRENT VERSION of firmware found on all the other North American Lumia 830 variants (as of 6/29/ 2015): Canada    Lumia 830Country variantDenim8.10.14234.37502040.00021.15063.02001Lumia 830Bell MobilityDenim8.10.14234.37502040.00021.15063.02001Lumia 830RogersDenim8.10.14234.37502040.00021.15063.02001Lumia 830TelusDenim8.10.14234.37502040.00021.15063.02001United States    Lumia 830Country variantDenim8.10.14234.37502040.00021.15063.02001Lumia 830AT&TNot available yetNot available yetNot available yet  Specific Problems with the Current Firmware There are at least two specific problems with the outdated firmware available on the AT&T variant. First, the Lumia Camera application does not work and second, the Netflix app will not play videos. Lumia Camera app does not work Lumia Camera is an alternate camera app from Microsoft for recent Lumia phones that provides additional features that are unique to Lumia devices. However, when you start Lumia Camera (version 2015.507.1236.978, last updated 5/13/2015), it displays an error message: UPDATE YOUR PHONE.Lumia Camera requires the Lumia Denim software update. Your phone automatically notifies you when it's available or you can check now by going to App list > Settings > Phone Update. As noted previously, the phone reports that it is running Lumia Denim under Extras+Info, but this appears to be an early, incomplete version of this firmware. Netflix will not play videos When attempting to play ANY video in the Netflix app (version 4.1.0.16, last updated 3/2/2015), you receive the following error: Whoops, something went wrong…System Configuration ErrorThere is a problem with this system's configuration that prevents Windows from playing protected video. Please make sure you have the latest Windows Updates as well as Windows 8 certified video and audio drivers installed.Error code: Q8156-887A0004 Netflix provides additional information at https://help.netflix.com/en/node/23729 which suggest trying a soft reset and ends by noting that "Microsoft will soon be sending out an update that should resolve this error." Netflix could work around the issue, but if a firmware update is expected to address it, then it's no really reasonable to expect them to do so for one model on a single carrier. Firmware fix required A number of credible sources indicate that a firmware update is needed to fix these issues. For example, a Microsoft Support Engineer noted on the Microsoft forum site that: Lumia 830 shipped with Denim already from the factory (and many of the "Denim" features, like Live Folders, were already included) - but in order to use the new Lumia Camera version, this slighly smaller software update is needed.   It looks like this issue has been known and the fix has been available on some European variants since at least February, see The UK Lumia 830 gets Lumia Camera 5 and.... a working Netflix!. Paul Thurrott also notes that "the version of Denim that shipped with the Lumia 830 was not the final version" and that that the firmware update is needed for Lumia Camera in Lumia 830 + Denim: What You Get, What You Don’t. There are also many other threads about this in the AT&T support forums such as:Full Denim release for Lumia 830?Lumia 830 Denim Firmware UpdateLumia 830 Firmware updateand (amusingly):Lumia 830 Firmware update hostage crisis continued - day 184 We live in a world where continuous delivery has become standard in software engineering and it is extremely disappointing to see that timely releases of software to maintain our devices is such a low priority for AT&T. With customers holding onto devices for only two years, it's unacceptable to leave a phone partially functional for six months or more. I have gone to some lengths to document this issue and I expect at least a similar level of effort from AT&T to try to help me and all the Lumia 830 owners experiencing these problems. Thanks in advance, Mike

    Thanks for replying. While I was half-hoping that my lengthy plea might have been the straw that broke the camel's back, I can't say I honestly expected AT&T to change their policy and suddenly start delivering more timely releases of firmware updates with greater transparency about the process. As for me, I only had a small window of time to return the handset to AT&T. Having heard nothing, I figured that the safest course of action was to buy a carrier-unlocked RM-985 from a reputable retailer. After it shows up tomorrow, I'll still have time to return the AT&T variant. With Windows Phone 10 arriving shortly, this should ensure that I get that upgrade at least a month or two before users with the AT&T branded device. I'll also be able to lower the monthly bill, so that's a big side benefit. It's unfortunate that this is how AT&T operates. I imagine that they get more than a few returns of the device from people who couldn't get Netflix working and this has to be costing them some money.  It certainly makes Windows Phone/Microsoft look bad as well, although they did ship the device with buggy firmware in the first place, even if they did provide a fix.  Supposedly with Windows 10, Microsoft will no longer be allowing carriers to block phone updates, so the situation should improve. M  

  • Lumia 822 - denim - no camera

    My Lumia 822 upgraded to Denim, but now the camera button does not work.  There is no "Camera" or "Photos" listed in the Apps list.
    I have re-booted it several times.
    Has anyone else had this problem?
    Thanks for your help.

    @fiVE,
    I had this problem when I updated my Lumia 822 as well. The camera did not work, I had two Game icons and one would not work, I had no ability to get into pictures, some of my built in apps like the alarms had no graphics on the button, things looked REALLY odd.
    Take into account that this is a phone that was put out before 8.1 so making 8.1 work on it may take some tweaking and some patience.
    I ended up resetting the phone back to factory defaults. (Go to Settings and then About. There is a button at the bottom to reset your phone) I was expecting this to bring me all the way back to Windows 8 again, but I was pleasantly surprised to see that it brings the phone back to a base Windows 8.1. When I started setting up my phone, I told it that I did not want it to restore any previous phone settings and I wanted to start from scratch.
    I am still in the process of re-building my phone which does kind of suck, but knowing the phone was not necessarily designed for 8.1, I am okay with that. The only issue that I am currently experiencing at the moment is the Verizon Backup Manager does not want to connect. I get an error on that.But I will continue to work with that as I go. But I have the camera, I have the ability to see my photos, I can setup a background picture, my apps all have icons on them, everything looks like it should and outside of the backup assistant, it works like it should.
    My guess is that there was some residual junk in an app or something that was not compatible with 8.1 and was causing my headaches. I would bet that you are in the same boat and with some patience and work, you will get your phone back.

  • Help! Nokia Lumia 822 Amber Update Question

    I just changed over to a Windows phone from Android. I purchased a Nokia Lumia 822 and installed the Amber Update yesterday.
    However, I don't have any of the features from the update available on my phone. My OS version is 8.0.10327.77 and my Firmware revision number is 3045.0000.1328.1031.
    Since my phone was "new" to me, I even tried resetting it to no avail.
    Everytime I go to Settings>Phone Update, it says there are no updates.
    Is there a way to reinstall the Amber Update?
    Any assistance would be greatly appreciated!

    What is it that you are looking for in the features that you can not find?

  • Nokia Lumia 638 Denim Update

    I purchased Nokia Lumia 638 a couple of weeks back from Amazon India. The phone came preinstalled with Lumia cyan update. Therefore I checked the availability of Lumia denim update for my device. When I checked Microsoft's website it was mentioned that firmware not yet available for this device(Screenshot attached). This same phone has been updated with Lumia denim in China(Screenshot attached). Therefore I decided to use Software Recovery Tool. When I connected my phone it is showing that "You have the latest available software version"(Screenshot attached). Just before posting this I checked phone updates and it showed that "Your Phone is up to date".What should I do now to update my device to Lumia denim?
    Attachments:
    Capture.JPG ‏114 KB
    Capture1.JPG ‏104 KB
    Capture3.JPG ‏53 KB

    Hi, vasudev99. We suggest waiting as software updates are being released in a gradual manner. Your phone will notify you once an update is available. It is also worth checking our website frequently to get the latest info about the availability of the Lumia Denim update. BTW, welcome to our community.

  • Nokia Lumia 822 latest update

    My phone has a lot of the latest update features, but its also missing a lot of it too... Such as the notification drop down menu and Cortana.... My phone says it's completely up to date, but if so why do I not have certain features of the latest update to the Nokia Lumia Black?

    Welcome to Nokia Discussions, Zurrriiii.
    According to the Lumia 822 support page, the most recent software release for Nokia Lumia 822 is Lumia Black. The features you have mentioned like the action center and cortana are both integrated to a much newer update called Lumia Cyan. Availability of this update may vary per region or network provider.

  • Lumia 630 denim update

    I got the denim update on my Lumia 630 (dual sim). I heard a lot about it, specially about camera improvements. But I don't see any change in the camera app. It's still 4.9.3.0 and work like always. Soooo.... Can anyone help me ?
    Solved!
    Go to Solution.

    Not all Lumia devices will get the updated features as mentioned HERE

  • Rezound OTA update, good or bad?

    Still no Rezound forum, huh?
    Well, I noticed a decreased in overall performance in my device after the update, but it was still very usable and a great device, but disappointed in the decrease in download speeds, battery life and STILL seeing the issue with my time switching back and forth between Pacific and Mountain time...I believe the time zones will sync before that is fixed lol.
    Anyway, so I was sent a replacement and activated it last night and noticed immediately it had the previous software on it, which is good, because the battery life and speeds seem to be where they once were after about 4 hours of use...but there is an issue with the ear piece, the speaker seems to be blown (static and muffling) so I had to pack it up and send it back for another. I activated the phone with the new software afterwards (within minutes and in the same area) and notice the downloads speeds were back down to about 2-4 down and topped out at 1 up (the replacement, both exceeded 10) I am in Phoenix,AZ where 4G is all over.
    I am hoping the next replacement has not been flashed w/ the new update so I can ignore it if it happens to come up. I know its recommended by VZW that all phones have the latest software, but after seeing first hand what the update does to the speed and battery, is it really worth it? Could it be that my device was bad all along despite it working perfectly prior to the update? I did perform factory resets and kept 3rd party apps very minimal but no difference. Is this "Verizon Location Agent" really to blame for the battery life? I fear receiving the next replacement and it working fine, then the update comes along and ruins the phone again...I doubt that is enough ground to request another replacement.
    What to do, what to do!

    I've been lucky with my TBolt and Rezound. I haven't had all of the problems others have except for the network problem with the Bolt. Since I still have it, I've been tempted to root it just to experiment, but the Rezound has been so great that I just haven't been in a hurry to do it. My speeds with the Rezound after the update are about the same as before. They go up and down, depending on when I check it and what server I connect to. I'd love to get the 20's and 30's some report, but my best is about 16Mbps and this morning I'm getting 4 to 7Mbps.
    I don't usually see that much difference in how fast it connects to web sites, maybe because I don't check the speed when I'm surfing, if it connects I'm happy.  It also seems to slow down when I tether to my laptop, but I seldom check it then either. Having a stable connection that doesn't drop out and need to be restarted every 5 to 10 minutes is more important to me than what the speed is.  Even at it's slowest, it's still faster than the non-existent WiFi we have at work.
    Hope your next one works better. If it doesn't keep bugging them till you get one that does.

  • Lumia 638 Denim Update in India

    Hi, I have changed my phone region to Hong kong(SAR) and updated to denim. try it
    aleisha11 wrote:
    Moved to Software Updates board.

    Hi 93tid,
    Microsoft officially mentions this phone on its website, few other websites also mentioned it when its launched officially like FirstPost.com. On microsoft.com it mentions this phone as India's affordable 4G phone (please see attached image). So its hard to believe that its not officially launched in india.
    @tiny_chef: Your inputs ??
    Attachments:
    Screen Shot 2015-03-09 at 9.58.59 am.png ‏75 KB

  • Nokia Lumia Icon denim update

    I updated my phone as I was supposed to, and some features work. However I'm not able to open any apps, including Verizon which enables me to call. My photos don't open, in fact the only apps I can open are internet explorer, settings, and messages. Clicking on any other app just brings me back to the home screen. My error code was 80188257 which isn't displayed on the Microsoft help page. I restarted my phone, and the error code went away, and no updates are available. Nothing changed, I still can't open anything. What can I do to fix my phone???

    Sounds like something went wrong during the update.
    make sure the backup option in settings is enabled
    Check people.live.com for your contacts
    Check calendar.live.com for any calendar entries
    move all media off of the phone
    When you have backed up everything  do a phone reset Settings > about > reset my phone
    If this does not work, use Lumia Recovery Tool to reflash the phone.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Lumia 920 denim update??

    Will this ever happen???

    Hey
    At this time, the most recent software update available for the Nokia Lumia 920 is 8.10.12393.890. We would be unable to state availability for future updates. For more information on updates for your device, check out our Software Updates page here!
    I hope this helps!
    Charise

  • Live Update GOOD or BAD

    just wondered if the live update is reliable and if so should i update bios ?? i read here about not too be trusted
    i am running my system on standard settings  bios ver 1.8 and all original drivers off the supplied cd
    todate have not had any problems have resisted the updates due too the issue mentioned above i can't afford too screw up my board
    however i do have a saying if it ain't broke don't fix it and normally follow that rule so i guess their is no real need to update
    your thoughts and views would be welcome  have a good day all

    thanks for the swift reply Xmad
    i will stay put as i say have had no problems from the new system build  {touch wood
                                                                                           Thanks Again

  • IPod updater-good or bad?

    Hello
    I have read that some people, when they downloaded the updater, gave their ipod trouble....did it happen oanyone? and second: when you download it, you put in my documents, but then how does it get in your ipod?
    Chris

    You gotta double click and install it first, but unless you want to, i wouldn't update. Too many problems.

  • Issues with Denim update; Lumia 822

    Good Day,
    I have installed the newly available Denim update for my Lumia 822. But not without some glitches. If anyone can help me out, I'd sure appreciate it!
    Problems (by #):
    1. The pictures/photos tile no longer works. It just bounces back to that part of the screen. It says on it: "@C:\Programs\Photos\PhotoRes.dll,-2002." It shows on it the Sample Pictures on the SIM Card. The built in camera did the same thing until one of the restarts. It's not my SD card, which has my photos/images on it - the music app sees the music fine.
    What else I think is related to this particular problem: Under Settings/Applications/photos+camera, I cannot get into photos+camera; I cannot get into Settings/Storage Sense; under Settings/Backup, I cannot go into auto upload for photos+videos.
    What I've done:
    * Took out the battery.
    * Took out the SD Card, rebooted the phone without it, then put it back in again. When I turned on the phone, it did not come up with the usual question about where to change photos/videos, etc.
    * Deleted all pics off the SD card.
    * Put a couple of pics back on the SD card.
    * Took a pic with camera to see if that would make the photos tile work. Nope. Not even the new pic from the camera helped.
    * When into camera's settings and asked it to "find photos and videos." Nope.
    Nothing has changed. It's not working. How can I get this to work?
    2. My glance screen does show the weather even though I asked it to through Bing Weather app. This is something I thought Denim was supposed to offer.
    3. The wallpaper for the tiles screen - I don't see that setting anywhere, but it looks like Denim is supposed to have it.
    4. The following app files in the apps list (not on the main screen) show up as blank, gray squares: Alarms; Calculator; Games (shows up twice, one as a gray box, one as the xbox symbol); Settings; Wallet. What's with this? Which "Games" do I choose and do I delete one?
    5. All the individual games are showing up in my apps list, and are all still listed under my Games app. Weird.
    6. Xbox Music app has changed for the worse; I ended up downloading and using another music app instead.
    7. Xbox Games used to show my Avatar be-bopping around the live tile; now it doesn't. So much for spending THAT money. I know, it was stupid, but fun.
    Thank you!
    Ritva
    Solved!
    Go to Solution.

    Hi @avtir ,
    Thanks for the feedback confirming the trouble is solved.
    Temporarily disabling the real-time scanning in the antivirus software speeds up the download, both of the recovery tool itself and the firmware files, at least on my Windows-7 PC with MS Security Essentials. - The files are clean, the download just slows to a crawl if the real-time scan is enabled.
    As the Original Poster you may unmark a post as the solution, and then mark another as the solution if you wish.
    Hans

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