Lumia 830 denim

Ihave upgraded from lumia 920 to 830 for the new camera features like hdr and other features
The proplem is the lumia camera asks me to update it to denim..how come as i have lumia denim already ? And i checked for updates and said im currently updated
Solved!
Go to Solution.

A small additional update to the factory installed 'Denim' firmware is required for Lumia Camera v.5 to be installed. It has started rolling out and as always, it rolls out in batches depending on the country and the variant of the phone.
The phone will notify when the update becomes available, all you can do is wait.
Hans

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Another request for Lumia 830 Denim update information

I have the AT&T variant of the Lumia 830 and am waiting for a firmware update to fix two issues. However, there has been no communication as to when this firmware update will be released. I have only a short window to return this device and if I do not know when the firmware will be released, I would prefer to return it now and buy something else rather than waiting for several months. Let me be clear. I'm looking for specific availability dates and not a vague assurance that it's coming "soon" and that I should keep checking to see if it's out. If this information is not available now to Customer Support, please make the effort to reach out to the responsible team that does have this information. Even a date range specified in terms of days, months, or weeks would be helpful, along with any details that can help us understand why there is a delay. Of course, even better than knowing the release date would be having the firmware update pushed to my phone today. So that you can understand why I am eager to get this update, I've provided additional information below. I realize that this issue has been raised in other threads, but I'm adding as much detail as possible here so that I can refer to this post from support calls and any attempts to escalate my issue. My Lumia 830's details Settings > About > More InfoOS Version: 8.1.14176.243Firmware version: 02040.00012.14404.07019Settings > Extras+InfoSoftware release: Lumia DenimManufacturer name: RM-983_1001 (AT&T variant) If you compare the AT&T variant to all other variants of this device in North America, you will note that the AT&T variant IS NOT RUNNING THE CURRENT VERSION of firmware found on all the other North American Lumia 830 variants (as of 6/29/ 2015): Canada Lumia 830Country variantDenim8.10.14234.37502040.00021.15063.02001Lumia 830Bell MobilityDenim8.10.14234.37502040.00021.15063.02001Lumia 830RogersDenim8.10.14234.37502040.00021.15063.02001Lumia 830TelusDenim8.10.14234.37502040.00021.15063.02001United States Lumia 830Country variantDenim8.10.14234.37502040.00021.15063.02001Lumia 830AT&TNot available yetNot available yetNot available yet Specific Problems with the Current Firmware There are at least two specific problems with the outdated firmware available on the AT&T variant. First, the Lumia Camera application does not work and second, the Netflix app will not play videos. Lumia Camera app does not work Lumia Camera is an alternate camera app from Microsoft for recent Lumia phones that provides additional features that are unique to Lumia devices. However, when you start Lumia Camera (version 2015.507.1236.978, last updated 5/13/2015), it displays an error message: UPDATE YOUR PHONE.Lumia Camera requires the Lumia Denim software update. Your phone automatically notifies you when it's available or you can check now by going to App list > Settings > Phone Update. As noted previously, the phone reports that it is running Lumia Denim under Extras+Info, but this appears to be an early, incomplete version of this firmware. Netflix will not play videos When attempting to play ANY video in the Netflix app (version 4.1.0.16, last updated 3/2/2015), you receive the following error: Whoops, something went wrong…System Configuration ErrorThere is a problem with this system's configuration that prevents Windows from playing protected video. Please make sure you have the latest Windows Updates as well as Windows 8 certified video and audio drivers installed.Error code: Q8156-887A0004 Netflix provides additional information at https://help.netflix.com/en/node/23729 which suggest trying a soft reset and ends by noting that "Microsoft will soon be sending out an update that should resolve this error." Netflix could work around the issue, but if a firmware update is expected to address it, then it's no really reasonable to expect them to do so for one model on a single carrier. Firmware fix required A number of credible sources indicate that a firmware update is needed to fix these issues. For example, a Microsoft Support Engineer noted on the Microsoft forum site that: Lumia 830 shipped with Denim already from the factory (and many of the "Denim" features, like Live Folders, were already included) - but in order to use the new Lumia Camera version, this slighly smaller software update is needed. It looks like this issue has been known and the fix has been available on some European variants since at least February, see The UK Lumia 830 gets Lumia Camera 5 and.... a working Netflix!. Paul Thurrott also notes that "the version of Denim that shipped with the Lumia 830 was not the final version" and that that the firmware update is needed for Lumia Camera in Lumia 830 + Denim: What You Get, What You Don’t. There are also many other threads about this in the AT&T support forums such as:Full Denim release for Lumia 830?Lumia 830 Denim Firmware UpdateLumia 830 Firmware updateand (amusingly):Lumia 830 Firmware update hostage crisis continued - day 184 We live in a world where continuous delivery has become standard in software engineering and it is extremely disappointing to see that timely releases of software to maintain our devices is such a low priority for AT&T. With customers holding onto devices for only two years, it's unacceptable to leave a phone partially functional for six months or more. I have gone to some lengths to document this issue and I expect at least a similar level of effort from AT&T to try to help me and all the Lumia 830 owners experiencing these problems. Thanks in advance, Mike

Thanks for replying. While I was half-hoping that my lengthy plea might have been the straw that broke the camel's back, I can't say I honestly expected AT&T to change their policy and suddenly start delivering more timely releases of firmware updates with greater transparency about the process. As for me, I only had a small window of time to return the handset to AT&T. Having heard nothing, I figured that the safest course of action was to buy a carrier-unlocked RM-985 from a reputable retailer. After it shows up tomorrow, I'll still have time to return the AT&T variant. With Windows Phone 10 arriving shortly, this should ensure that I get that upgrade at least a month or two before users with the AT&T branded device. I'll also be able to lower the monthly bill, so that's a big side benefit. It's unfortunate that this is how AT&T operates. I imagine that they get more than a few returns of the device from people who couldn't get Netflix working and this has to be costing them some money. It certainly makes Windows Phone/Microsoft look bad as well, although they did ship the device with buggy firmware in the first place, even if they did provide a fix. Supposedly with Windows 10, Microsoft will no longer be allowing carriers to block phone updates, so the situation should improve. M

Lumia 830 Denim Firmware Update

I also want/need to know when this update will be provided. Not only does my 830 not support the advertised Lumia Camera 5 but there is a serious driver issue that prevents Netflix from playing media. I would love to recommend this phone to others but I cant with these issues.

If it helps any, there's a way to bypass the "carrier approval" from AT&T to get the Denim Firmware Update. It gets you caught up to the latest and greatest version of WP 8.1 (minus the GDR2 update only available for the Lumia 640 and 640XL), including Lumia Camera 5. It's called the Developer's Preview not to be confused with Insider Preview (which is for Windows 10 and unstable). I have it on my Lumia 1020 and I have the latest software/firmware available for the phone. You can follow the instructions here. It requires a little bit of work and some time to update (usually 2-3 times to get up to date). If you don't mind signing up to be a developer (for free) and being phoneless for a couple of hours, this is the best way to get all the features of Denim without waiting for AT&T to issue it. And not to disagree with you about AT&T failing to update the phone in a timely matter (they totally should), but Verizon is FAR worse than AT&T could ever be. The Lumia Icon that came out last April hasn't even gotten the Cyan update (including WP 8.1). Good Luck! Ian

Lumia 830 - New Lumia Denim not showing in Lumia R...

My product code : 059W4W4 ( Nokia Lumia 830 ) rm-984
please update your servers for complete Rm-984
New OS : 8.10.14234.375
NEW Firmware : 02040.00021.15063.02002
but
Lumia Software recovery still showing old firmware since many weeks
old Firmware version : 02040.00005.14372.54001
please somebody inform the lazy Software team about this
please update your servers for Lumia 830 asap
i am waiting to install ne lumia denim as a clean install via Recovery tool
@Aakash006sharma
( Microsoft Enthuasist - Tech Expert )
if you like : press star button

OTA updates usually become available earlier than the SW appears to Recovery Tool, so this not an uncommon situation.
If you want a clean install immediately, the result would be more or less the same if you first reset the phone to 02040.00005.14372.54001/8.10.14157.200 via Recovery tool and then download the latest SW version 02040.00021.15063.02002/8.10.14234.375 via OTA.
Unless you have a problem with the phone or trouble with downloading the OTA update, "clean install" via Recovery Tool should not be needed though.
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Lumia 830 and Lumia Camera

I bought a new Lumia 830 in November 2014. It came with the Denim update but came with Nokia Camera. I cannot find Lumia Camera anywhere. Is it available for new 830's with Denim? I see Lumia Camera Classic but I assume that is not the same thing. I still have quite a shutter lag.

You will get the new Nokia Camera with all the improvements displayed at the #morelumia event in September (speed, 4K, rich capture, dynamic flash) when you get the Denim update. That is not the Denim that you have now, it is an UPDATE to it. Notionally Denim 1.1.
It is rather ridiculous that Nokia / MS Mobile have not been able to articulate this better (or at all) with all of their blogs, websites, advertising, media and PR (no doubt with multi-million dollar budgets). Beyond ridiculous, actually.
voyagermark wrote:
I bought a new Lumia 830 in November 2014. It came with the Denim update but came with Nokia Camera. I cannot find Lumia Camera anywhere. Is it available for new 830's with Denim? I see Lumia Camera Classic but I assume that is not the same thing. I still have quite a shutter lag.

Lumia 830 prototype... conflicted on whether I sho...

I got a notice through WPCentral that Lumia 830s were being sold at $379 by a seller named truedigital. I purchased instantly.
...a day before it arrived, I learned that all the 830s being sold by that particular seller were prototypes and got a little worried. It arrived in perfect condition, seemed to work like a charm and even had support for LTE on AT&T.. but it had Debian Red instead of Denim (which I was told was the 'internal' name for Denim). I felt a little better about my decision as I discovered people were importing "legit" 830s and lacking LTE support on US carriers.... but there's been two persistent bothers...
...my phone shows up as an id317-2 instead of RM-985... and the mobile operator listed is Claro (Operator Code 1007)... which doesn't seem to affect my calls, MMS, data, etc... but DOES seem to be regionally locking me out of software such as the Live Lock Screen Beta and the recently released Glance update. It actually tells me the Lock Screen beta "Isn't available in the store" when I'm sitting here looking at the damn thing... and the Glance update simply gives me the generic and horrendously vague "App not available" screen.
I got into a similar predicament when purchasing a Lumia 820 which I wasn't told was a store demo unit. No matter how many times I reset the 820 it went into demo mode... but Nokia Software Recovery Tool wiped that demo crap and got me running with some usable, official AT&T FW... I haven't been so lucky here with my 830.
After waiting a couple days for NSRT to have it's server issues resolved, I plugged up my 830 and it told me "Cannot read data from selected phone". I've been told the Nokia Care Suite could be the answer to flashing my 830 to simply have the same Denim that other international 830s have... should I continue trying to get Denim here, sell this thing or just be happy I got a low-cost 830 that works on my carrier's LTE?

Be happy.
Sometimes, the Microsoft Store takes its time to get clearance for apps for certain models. I would wait till Christmas and then ask again, if Live Lock Screen is available for other Nokia Lumia 830 owners. However, I am not very much into US consumer rights – and whether that wait is going to kill some of your rights. By the way, which Nokia Product Code is shown in the Nokia Software Recovery Tool?

Lumia 830 Firmware update

I bought my phone when it was released back in November of 2014 when it was advertised as receiving the full 'Denim' firmware update. I'm still waiting for this update! It looks like every other carrier in the world that carries this phone has pushed out the update - when will AT&T? I'm getting tired of waiting.

Hey there
I understand that this is a highly anticipated update!
At this time, we do not have information regarding a software update release for the Nokia Lumia 830. Once updates are released for a device, our Software Updates page is updated with the latest software information and installation instructions!
I hope this helps!
Charise

Lumia 830 moment capture

Hi,
I just have received my new Lumia 830 phone, and i'm really happy with it. One thing however i have noticed that it does miss the moment capture feature which i'm really excited about. On the nokia website http://conversations.nokia.com/2014/09/04/lumia-denim-update/ it is said that Lumia 830 phones ship with the denim update, and this contains this feature. I have also read that i should use the Lumia camera app however the only one i was able to find in the store was the Nokia camera app.
What am I missing? Is this feature should be available?
Thanks.

hi mate, in error the updated Lumia Camera and features were not included on the Lumia 830 at launch but are said to be coming in the next month or so. please sit tight as it shouldn't be too long now mate.

Lumia 830 display flicker

Hii everyone,
I am facing a display flicker issue on my Lumia 830 on zero brightness setting (upto brightness at 20%)which is easily noticeable in the dark & also slight flicker when set to auto-brightness mode similarly in low -light or dark environment where the display automatically adjusts itself to minimal brightness setting.
As per several threads which I came across the display flicker is universal among all the LUMIA range,starting from 520 or 625,720 to the 1020 or the 930.
Is this a firmware issue which can be neutralized by firmware update or is it an display's hardware problem.
Please enlighten me on this issue.
Note: Display is working absolutely fine on medium to high brightness levels,no issue at all.I love the display on my 830.
Hoping for solution from team NOKIA/MS
Thanks in advance.

Thanks mate for your valuable feedback.
I will surely try a soft reset or a even hard reset maybe.But currently I am on the "fake" Denim firmware which MS rolled out with the LUMIA 830.The real Denim update is yet to hit my 830 in my region.
So i think updating first to the real denim might eliminate this flickering problem.If not ,then as you mentioned will go with a soft or hard reset.
If the issue still persists then will surely proceed for replacement as the device is under warranty.

Lumia 830 + Mini SD Card

Hi guys
I have my new company phone, Nokia Lumia 830, Big Shiny and Beautiful...
Set it all up, and made the mistake of inserting my 4GB mini SD Card...
Works perfectly no glitch at all...
Now you will ask what's the problem????
Have any body tried to take out this card????
No way... 3 techs from our copany try it, small, medium and Large fingers...
Tools and everything tried... No luck...
Every body is affraid of braking it, cause I will kill them...
Help guys, is there a special way to take it out, You have videos to Put it in... No taking out...
Before anybody ask me, yes were pushing it a little bit to get it half out, then it's loose, but not out....
Try it on 3 phones... No luck...
Any special Magic Touch....

It would be best to bring the phone to the nearest Nokia Care Point to have it physically assessed by our technicians, @majikOne. See below link to select your local support page.
http://www.microsoft.com/en/mobile/support/locations/
Consider creating a backup copy of your files as data loss may happen once you sent it in for evaluation and repair.
We'll wait for your response.

Lumia 830 Specs: Which model? RM-984 or RM-985

Hi,
Can we get a clear indication of the model described on the specs page? Ideally, for all phones where its relevant, but in particular for the lumia 830?
The specs for 830 (shown here: http://www.microsoft.com/en-us/mobile/phone/lumia830/specifications/) don't specify the model (RM-984,985,or something else). However, I have read there is a big difference in LTE band support between 984 and 985. In particular, the "international version" (984 i think, being sold on Amazon) doesn't seem to have the bands necessary to support T-mobile (1700/2100 and 700). If you read the specs page, you might get the impression that ALL 830's support these bands. Then perhaps go out and buy one that does not, and be mightly disappointed for the misinformation. "Thanks Microsoft". Again, its kinda confusing for consumers out there. Can someone who knows clarify which model is being described?
Secondly seeing as MS owns this thing now, can we pleae get some clarity around it on the specs page(s)? Same thing is true with some other phones I have been looking at, like the Nokia 1520 -- multiple models, different band support, missing details on the specs page, that could easily lead one to buy the wrong thing.
Thanks!
-Ryan
(a 'softie)

Any time you are not purchasing a phone provided by the carrier and you want to use it with that carrier it is up to you to do your homework and make sure you get the RM version that that has that carriers frequecy bands.
There is more than one discussion on the difference between the 983, 984 and 985 when you search the web.
http://forums.windowscentral.com/nokia-lumia-830/317284-nokia-830-rm-984-985-what-differences-print....
For the 1520 there is only the 940 and 938 that counts.
940 is the AT&T version, 32 or 16GB with PMA charging
938 32GB and Qi charging AT&T and T- Mobile LTE bands

Verizon Lumia Icon Denim update teased for possible February release

Fingers crossed
Verizon Lumia Icon owners are a passionate crowd and seemingly asking on a daily basis when the promised Lumia Denim update for their phones will be delivered. In late 2014 it was promised for "early 2015" but now we're into 2015 folks are getting itchy update fingers once again. Microsoft's Joe Belfiore is the target of a number of questions on the subject, and he's got a couple of things to say about it today.
"Lumia icon people asking what I meant by "early 2015": The first part of the year. In my mind that means jan/feb or so. Less likely March."
"Know that Vzw & MS are actively, daily working on getting it done. The test process has unpredictability so we can't say a firm end date"
Since January is done with that would suggest Microsoft and Verizon are aiming to push it out in February. But as with the second statement, it could easily slip due to circumstances beyond Microsoft's control. But it hasn't been forgotten about, at least.
Source: Verizon Lumia Icon Denim update teased for possible February release | Windows Central

I doubt it. JB's tweets were very, very vague and the very fact that he had to mention March means it's a lot more likely than not to be pushed past February.
I take this as a very bad sign for this phone. We've been hearing soon since September.

Unable to detect NFC tag (ISO15693) in Lumia 830 on windows Phone 8.1

Microsoft in Windows phone 8.1 has added new Nfc related features including low level access(Non NDEF). I have Nokia Lumia 830 (PN547 NFC chipset is present in this device).Im not able to detect Nfc tag (ANT-7M24LR-A ,ISO15693) through Lumia 830, which
im able to read/write using Nfc-V(ISO15693) in Android. I also have a Lumia 720 (old NFC hardware) but atleast it is able to detect the tag. Has anyone encountered this ? Whats the workaround ?

Hi Franklin,
Thank you for the quick reply.
Current OS version on the Lumia 830 is : Windows Phone 8.1 Update (8.10.14157.200)
I have taken reference of the NFC Smart Card Reader project(nfcsmartcardreader codeplex) to read/ write to the tag. We are trying to read/write to the tag (ISO 15693) using the low level APIs (Non NDEF format).
But my problem is that even before we can send/receive the data from the tag, the phone is not detecting the tag itself. If i try to debug the card added event doesnot fire in any case for (ANT-7 M24-LR-A) tag.
I also have a Lumia 720 (old NFC hardware) but it is atleast able to detect the above mentioned tag.
Lumia 830 is able to detect other tags like a generic NFC sticker (Mifare Ultralight) .
Hi theDarkPriest,
>>I have taken reference of the NFC Smart Card Reader project(nfcsmartcardreader codeplex) to read/ write to the tag
Well, have you tied to read NFC Tag using Proximity API? If not, please refer to this article:
http://blogs.msdn.com/b/windowsappdev/archive/2013/04/18/develop-a-cutting-edge-app-with-nfc.aspx
If the Proximity API can detect NFC Tag correctly, I think this issue should caused by this third-party library, you need to ask for help in its official site:
https://nfcsmartcardreader.codeplex.com/discussions
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Delaying to get repair Nokia lumia 830 from servic...

I buy Nokia Lumia 830 in Octomber 2015. I got problem in display so submit it to service centre. its near 3 weeks will complete but they are saying it will take time. its just matter of changing display.
my job sheet no. 505504867/150131/018
Centre number +919371978735
I need that phone on urgent basis. Please help.

Hi, startkey. Are you also using the same phone model? Do you also experience the same issue? If no, could you tell us the reason why you have sent it for repair? BTW, farby is right. Though the turnaround time is 7-10 business days. The repair would still depend on the complexity of the issue and the availability of the spare part.
Let us know if you need our help.

Backlight of the navigation keys Lumia 830 not wor...

My backlight of the navigation bar of the Nokia Lumia 830 are not working properly. They were on in the beginning, but after a while they turned off. If I disable the option ''battery saver (brightness)'' in the settings of ''screen'', the lights turn on!! Strange.
The problem is.. I haven't enabled battery saver and my battery is fully charged. Still, the lights won't go on when I have enabled the option ''battery saver (brightness)''.Thereby, on my glance screen the battery saver icon is activated. Agian, battery saver is not activated.
Looks like a software problem. Is this a known problem and is there a solution?
I hope to here from you.
Kind Regards,
Jesse

Hello,
I first wanted to say thank you for your response!
Yes, I'm still experiencing it, but I've found a workaround. Let me first answer your questions and then I will tell you about my workaround.
It doesn't happen randomly. It started after a charge overnight. I inplugged my device and this battery shield was on my glance screen, even though battery saver was not activated. On my start screen this shield wasn't visible on the battery icon. After that, my navigation keys won't light up anymore. I've tried soft resets and all options in the battery saver settings, but that didn't help. I would have contacted my point of purchase if it was a hardware defect, but..
I've found out that it isn't. It is a software bug. In settings there is also a setting for ''screen''. If I go there, there is an option called ''battery saver (brightness)''. It is enabled by default, which is good so my screen will be dimmed when battery saver is active. But.. although battery saver is NOT active, this option does effect my brightness (so it will dim when battery saver is not active)! Thereby, when I disable this option, my keys will light up!!
It seems some sort of software bug related to the battery saver. It is not enabled on my device and my phone is fully charged, but there is a battery shield on my glance screen and the option under screen does have effect on my brightness. I've checked it with a Lumia 930. The option under screen (battery saver (brightness)) has no effect on the brightness of the screen when battery saver is not active. After activating, the lights of the keys will also still light up. So, no trouble with the Lumia 930.
I hope I explained it clear. If not, feel free to ask.
btw, is there somewhere I can report this bug? Or if I report it her, will it be in the right place?
Some others that are experiencing the same problem:
- http://answers.microsoft.com/en-us/winphone/forum/wp8-wppersonal/glance-screen-shows-wrong-battery-s...
- http://help.howproblemsolution.com/362036/wp8-lumia-920-glance-screen-always-on

Lumia 830 denim

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