Lumia 830 switches itself off and then on!

My new Lumia has a gremlin. Every few days it will switch itself off and immediately on again. I notice there is no "goodbye" screen. Usually I am on the internet of using an app and the phone freezes and then goes off. When it switches on I have to set the clock again to the correct time. Kinda annoying for a brand new phone.

Thanks for sharing your Lumia 830 experience in Microsoft Mobile Community, prashantarora. If you're still experiencing the rebooting issue, consider trying the fixes given here: My phone does not work or respond as expected. Any update about the outcome will be appreciated. The content of the link is applicable regardless of your location. If you're no longer experiencing the said issue, that's great. Feel free to share how you made that happen.
Hi, seventeenAPG. Getting the phone work properly again is exactly what we like to happen. Thanks for sharing this good news with us. 

Similar Messages

  • HT201407 Hello All, I bought an iPhone of eBay. It seemed fine until this morning when it switched itself off and now it won't come on unless it's plugged in. And even then it is asking that it needs to be activated, but it can't connect to iTunes. Any su

    Hello All, I bought an Iphone of eBay. It seemed fine until this morning when it switched itself off and now it won't come on unless it's plugged in. And even then it is asking that it needs to be activated, but it can't connect to iTunes

    Try Recovery Mode... http://support.apple.com/kb/HT1808

  • IPhone 4S switched itself off and wont come back on. Please help?

    Hi,
    My iPhone 4S has started switching itself off randomly over the last week but would then switch itself back on several minutes later by itself. However, last night it switched itself off and no matter what ive tried it wont come back on. Ive tried the home+power button, connected to itunes and not, connected to itunes with the home button pressed. I rang the Geek Squad as I have insurance and they could suggest anything more. Im loathed to take it back to the shop as all the sales assistant will do is send it off, give me a rubbish temporary phone/brick and it will take ages to come back. I would be grateful if anyone can help please?

    Hi, my phone eventually came back to life of its own accord the next day but with virtually no battery life even though I'd given it a full charge. After it came back on I plugged it in to be recharged but the back became very warm whilst the power drained quicker than usual after I unplugged it.
    I took it to the Apple store later that day and thankfully the phone switched itself off again right in front of one of the Genius assistants. He couldn't diagnose the problem and so gave me a brand new handset straight away. Credit to Apple there and I'm so glad I didn't take it back to the car phone warehouse where I bought it from. They would have sent it away for tests for weeks.
    I've had no problems with my new handset to date.

  • HT201412 my wifi switched itself off and i cant get it to switch back on. Any suggestions?

    my wifi switched itself off and i cant get it to switch back on. Any suggestions?

    Hi JoJo_85,
    If you are unable to turn on Wifi or the setting is greyed out, you may find the following article helpful:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    Regards,
    - Brenden

  • My iPad mini keeps turning itself off and then the apple logo keeps flashing constantly, i have charged it fully and restored it many times. what can i do?

    My iPad mini keeps turning itself off and then the apple logo keeps flashing constantly, i have charged it fully and restored it many times. what can i do?

    If you have restored to factory settings and started as new, there is nothing more that you can do on your own. Make an appointment at an Apple Store and ask them for help. You might have a hardware problem and the Apple Store techs will be able to determine that.

  • My phone although fully charged has just switched itself off and won't turn back on again! I'm just coming to the end of a 2 year contract and never had any problems with it. Help please!

    My iPhone 4 although fully charges has just switched itself off and won't turn back on again. I've tried taking the sim card out but nothing happens. I'm just coming to the end of a 2 year contract and never had any problems with it before. Help please.

    Start here
    http://support.apple.com/kb/HT1430

  • My iphone switchs itself off and won't switch on again

    Hey all, my iphone has taken to switching itself off and refusing to switch on again. If I leave it connected to my computer overnight it will usually start up again. What gives?

    Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • My ipad mini refuses to join home wifi connection. It is trying to do so continuously but with no success. I tried to reset all settings. Switched wifi off and then back on. Nothing works. The rest of devices are fine with the wifi. What shall I do next?

    My ipad mini refuses to join home wifi connection. It is trying to do so continuously but with no success. I tried to reset all settings. Switched wifi off and then back on. Nothing works. The rest of devices are fine with the wifi. What shall I do next?

    Maybe reboot your router. Unplug it for about 30 seconds or so and then plug it back in. Reboot your iPad while the router is powering up.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • HT5538 Hubby's phone has switched itself off and won't switch back on. It has been charged but nothing works.

    Hubby's phone has switched itself off and won't switch back on. As far as we know it's fully charged, can't check as got a blank screen but does buzz when charger is plugged in. Has been left on charge for quite some time. As you will gather, I am sending this on his behalf.

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My 3gs keeps switching itself off and when i turn it on, the date is set to 1st January 1970

    I Have an Iphone 3gs that keeps switching itself off and when i turn it on, the date is set to 1st January 1970 :S   ... many software resets and updates won't do any good .. repaired at the manufacturer twice for the same, and works till it happens again on it's own. When it was repaired, the fix was mentioned as a reset done for the device. I have a friend who is alse havng same issue.
      can someone tell what is the reset that can be done to tr and do it from my end plzzz?

    Sounds like the battery is dead.  Bu try the following to rule out a software problem:
    - Reset the iPOd
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.
    If still problem your battery is very likely dead.  An appointment at the Genius Bar of an Apple store is in order.

  • HT1267 What do I do if my iPhone just switched itself off and won't turn back on again? It does not even register power when I plug it in to my car or home charger or computer???

    What do I do if my iPhone just switched itself off and won't turn back on again? It does not even register power when I plug it in to my car or home charger or computer???

    If you hold the home button and power button for about 10 seconds it will turn back on. I have had his issue 3 times but don't know what fixes it for good

  • My iphone has switched itself off and will not turn on

    Help!!!!, My I phone has switched itself off for no apparent reason today and now refuses to switch back on again!, hit has been working fine and is less than a year old.

    Reset the iPhone by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.

  • My iphone4 switches itself off and wont switch back on until its plugged into the mains

    Hi there, can someone help me please!?
    My iphone4 white had updated ios 4.3.3 and it randomly switches itself off, has anyone else had the same problem?
    It just goes to black screen and I cant manually switch it back on, only when I connect it to the mains does it come back on.
    What's also really strange is that once its reset from the mains it resets the date to 01/01/1970 and the time to 01:05?
    Hopefully someone out there can help!? Mark

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
    With the battery inside, connect your BB to the wall charger
    Leave it alone for 2 hours, no matter what the LED or the display does
    Remove the battery
    Wait 15 minutes
    Insert the battery
    Wait another 2 hours, no matter what the LED or the display does
    This has been known to "kick start" some BBs.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
    Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
    Obtain access to a known good and identical BB...use your battery in it and see what happens
    The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Ipad switching itself off and on

    I am having trouble with my ipad switching itself on and off-although now, it seems, I can't even turn it on.

    thanks Diavonex-yes, it is charged..tried to do a restore, but it appears that it hasn't worked.  Time will tell, but currently apple icon is showing on the device, and the bar below seems to be half way and at a standstill.  Guess it hasn't switched off as yet-which may be a good sign.

  • HT4061 my phone is working however the screen switched itself off and went blank

    Hi, I was in the middle of using the internet when the screen went black, the phone still works I can unlock it and hear all the clicks etc but just cant see anything, I have tried switching it off and back on and plugging it into a charger but with no joy.  This has happened before and when i took it to the apple store they told me it was because I triple clicked the home button and it went into accessibility mode but I had no recoglection of doing this however the phone was fixed, but the same thing happened this time and I know for certain I never triple clicked the home button.  can someone please help as I have had an iphone since september, the 1st one had a faulty button so they replaced it then this one has had problems twice for which I had to travel into the city centre for which is 40 miles away for a problem that has been with the phone.  Can say im a not too happy customer at the minute.

    I have tried this now and with no avail, you can still here the phone working but no visual from the screen.  I have booked an appointment with the apple store to see if I can get this sorted, but once again I have to travel a distance to get this resolved!! not happy to say the least but thank you for your advice.

Maybe you are looking for