Lumia 920 battery max 6% and empty in a few minute...

Hi,
Yesterday I received my new Lumia 920 (32GB black). But I have problem.
The battery won't charge further than 6%. Even not if it is plugged to its original power adapter for 8 hours. Also not when trying to charge the battery with usb on computer. With that 6% battery I can use my 920 (with adapter attached) on all minimum settings just only for about 5 minutes. Then it will be empty and have to wait a long time before it has a bit power again. (My battery and adapter are not getting hot like another topic about batteries.)
Please help, What do i have to do!??
Thanks for help.
Solved!
Go to Solution.

Return the phone to the retailer
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I have just upgraded to IOS 7 and for some reason iMessage and face time will not work. It asks me for my Apple ID username and password and when I enter then it tries to sign in and then after a few minutes comes up with cannot activate try connection ?

I have just upgraded my iPad to iOS 7 and now FaceTime and iMessage will not allow me to sign in. I enter my appl I'd and password but after a few minutes I get a message to say cannot activate try network connection then try again no matter how many times you do this it will not sign in. Any thoughts ?
Thanks neil

try resetting your phone by turning it off and back on again. The servers may still be having a hard time keeping up, so you may just need to wait a little while and try again.

Droid 4 battery reporting 90% then dying within a few minutes.

I have a droid 4 for about a month now, but lately it has just been dying for seemingly no reason. When I plug it in it shows batter at 5 percent. When I start it up it shows battery at 90%. Then it dies a few minutes later. I think when android is on I can't trust the battery reading. Do I need to replace the phone?

You most certainly shouldn't lose battery signal so rapidly, flagrant99.
Is there anything that was recently added to the Droid 4 that could deplete the battery life? Have you installed a battery saving application from the Play Store?
Is the phone charging normally? Are you using the wall charger vs. USB charger?
Here are some battery saving tips that you can use, but it honestly sounds like we may need to replace the battery for you as long as it hasn't been exposed to any liquid or physical damage.
If you'd like, I can ship the battery to you or you can go to a store to get a replacement (if they have them in stock).
If you want me to send it, feel free to DM me with your name/number.
Tamara H.
Follow us on Twitter @VZWSupport

Can't get rid of ads popping up and open up every few minutes.

Every few minutes i get pop up ads and/or windows that open and play music or videos. I can't get rid of this and it's using all of my internet and slows it down a lot.

You should check with a mal- / adware scanner.<br>
There are several scanners for example Malwarebytes or CCleaner.<br>
I myself like and use Malwarebytes, see for info and free download https://www.malwarebytes.org/

I use iTunes Radio via AppleTV - after I've been connected and listening for a few minutes, the TV will sych with the camera roll on my daugter's iTouch (but the music keeps playing). How do I prevent this?

I use iTunes Radio via AppleTV - after I've been connected and listening a few minutes, the TV will snych with my daughter's iTouch camera roll (but the music will keep playing)? How do I prevent this?

How do I prevent this?
Set a password or onscreen code for Airplay to the Apple TV:
Settings > AirPlay > Onscreen Code > On
Settings > AirPlay > Password > [set password]
http://support.apple.com/kb/ht5517

TS3367 Facetime and skype freezes after few minutes

I have Ipad2 with ISO 5.1.1 over the last one months face time and skype freezes after few min, I reintaslled skyped. but no luck , Before every thing worked fine. I synchronised with itune and updated still no luck. Can any one helps me please. I tried to use to contact USA , CANADA , PAK no luck

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

ITunes on new Macbook Air is slow and laggy after a few minutes. What could be causing this?

I recently updated from PC to a 2013 Macbook Air i5 with an upgraded 8GB of memory and I copied over my iTunes library. However, when I've been using iTunes for a few minutes (specifically after editing the info of one of more songs), it gets very laggy and slow. I then have to quit iTunes and re-open it for it to run smoothly again. Anyone have any ideas what could be causing this?

Ignore all other sounds except at time frame 3 to 5 seconds in this video http://www.youtube.com/watch?v=0edpFdRZyFo
If your macbook is making that noise being woken from sleep mode, its normal and the noise of the laser tray. in the superdrive resetting, disk or no disk. (ignore the fact the video says 2010 macbook, superdrive makes the same sound).
Is that the noise you are hearing?
Ah yes, heres the SMS sensor sound > is that it?
http://www.youtube.com/watch?v=66xMoTEFH7Q
Thats a protection sound of the HD heads parking themselves to protect the HD from damage. Are you moving the Macbook at all when you hear the sound?
<Edited by Host>

Lumia 920 battery max 6% and empty in a few minute...

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