Lumia 920 doesn't do anything

Hi everyone,
My Lumia 920 doesn't do anything at all, when I push the powerbutten it doens't vibrate, the screen is black and I can't hear a sound. Is there anything I could try myself, or do I need to send it to nokia?
thanks for thinking.

There are a few things you can try before sending it off.
Firstly, connect it to a charger and leave it for 30 minutes just in case the battery is so dead that it can't even register the fact that you want to switch on.
If that doesn't bring it back to life then the next thing to try is a soft reset. Simply press and hold the "volume down" and "power/lock" keys together for about 20 seconds. The phone should vibrate and boot up. While your settings, installed apps, media etc. will be preserved, you might have to set the clock again.
If even that doesn't work then the next thing to try is a hard reset. Now, this will erase everything in the phone and make it start in pristine factory state. Hopefully your contacts, messages, photos and apps will have been backed up to SkyDrive, meaning that you should be back up and running again fairly quickly.
Disconnect the charger and wait for a minute. Next, press and hold the "volume down" key while connecting the charger. You should see an exclamation mark on the screen. Then, press in sequence the following keys: "volume up", "volume down", "power/lock" and then "volume down" again. The phone should reinitialise itself.
If none of the above work then you will have to send the phone off for repairs, I'm afraid.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

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Hello all,
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Hi,
I had the same problem. But I let it go after weeks of corresponding with Mobistar.
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I have exactly the same problem! I am kind of happy, I am not the only one with this problem!
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The only solution left seems to be a visit to Nokia Care. Be informed that you have already voided Warranty by following unauthorised process mentioned in the link pasted by you ..BTW, there are quite a few suggestions on THIS Forum (to resolve your original problem) that you would have tried without voiding the Warranty.

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pranavkojha wrote:
Also, I noticed that amount of static charge my body gets since I started working with Lumia 920 is quite more than before.
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No offense but this just seems ridiculous... Why would you get more static in your body beacuse of a phones SAR value? It just seems very far fetched.

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Lumia 920 dies on its own

My Nokia Lumia 920 dies out of nowhere on its own. It just has a black screen and the power button doesn't do anything. To get it on I need to do a soft reset (Volume+Power buttons). What's weird is that I think its the stock charger... When I plug into my Lumia stock charger at night I wake up and the phone is dead, then I miss my alarm, and it shuts off throughout the day. But when I use the charger from my Galaxy Nexus, my phone doesn't die at all...

this was probably a universal mail sent to you.
Having said that some things need to be changed with such posts ive seen a few instances similar.
Well the best option is to even try another nokia charger first this will eliminate the problem.
I too use samsung charger at times and it works,my original charger is also fine.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

AT&T Lumia 920 - 2 Freezes in a few days maybe rel...

Hello,
I've been using my AT&T Lumia 920 for 8 days. Within the first week I have had 2 freezes. Both were while using Bluetooth, but that may be coincidental.
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I am seeking:
An explanation as to the cause of these issues.
A permanent solution that will prevent these issues from recurring
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First incident:
I was driving & talking on my phone with my Plantronics Voyager Bluetooth headset. I parked at BestBuy & went inside continuing my phone call. In less than 60 seconds, I realized that it seemed like the person on the other end of the phone was being too quite. So I thought maybe the call dropped. I pulled the phone out of my belt holster & found that it showed that the call was still connected. But I could hear nothing. The screen was essentially non-responsive. Within about 1 minute, my screen went black & I couldn't get the phone to do anything. I kept trying to to a soft reset like I did with my Lumia 900 a few times (power button + volume up). This didn't work (I have later learned that the Lumia 920 uses a different button combinatino (power button + volume down). I gave up using my phone & asked the Geek Squad boys if I could use their phone to call my customer back to finish the discussion so that I could confirm I was purchasing the correct product for him. About 30-60 minutes later, I was still periodically trying to figure out how to get my phone to come back to life. I pressed & held two buttons (presumably power + volume down). The phone vibrated & rebooted. Thank goodness.
Second incident:
I was traveling & dictating an email (which I'm glad that Windows Phone 8 now lets us dictate outside of TXT messages. :-). My first attempt returned no results. I then pressed the microphone button again & retry dictating. At this point, it did something unexpected (I really don't recall the exact specifics). From that point, further attempts to dictate did absolutely nothing. I then decided that I'd just type the email instead. I picked up the phone & pressed in the body of the email. The onscreen keyboard appeared. But none of the keys actually typed or did anything. At this point (of course a bit irritated), I tried to get out of the email, and realized that the phone would not really let me do anything. It displayed the empty email and gave me a flashing cursor, but no buttons or keys would do anything. It was like they were all being ignored by the phone. Then I had this though.... After my previous lock-up, I had read a little bit online that some Lumia 920 users had experienced lock ups when using bluetooth. So I thought, maybe if I power off my bluetooth headset, the phone will break the bluetooth connection & maybe will release control of the phone back to me. So I powered off my bluetooth headset. Sure enough, the phone immediately returned to normal (although it did first quickly make a couple of sounds & display regarding the dictation [like basically the last time I pressed the microphone button, dictation wasn't able to come up, so now it finally did come up & then went away again all within about 1 second]). After powering off the bluetooth headset, my phone has been fine. No need to reboot. A few days have passed with no more issues.
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Is there a problem with the phone's bluetooth support?
Is there a problem with my headset (I don't think so, it works on other phones just fine, and it works on this phone 98% of the time without problems)?
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Who should I be reporting this issue to (AT&T? Nokia? Microsoft?)? What is the correct support channel to get the issue resolved most quickly? (I am very willing to work with a competent tech support person to troubleshoot & track the issue over time if necessary in order to help facilitate identifying the root cause of the issue so that a proper permanent fix can be implemented by Nokia or Microsoft.
Have any other users experienced this same problem?
Thanks for your time in reviewing my issue. I have been very excited & enthusiastic about the Lumia 920 & Windows Phone 8. I have tried to promote it with my friends and family. However, when I hit an issue like this which didn't exist on my Lumia 900, I find myself feeling a bit embarassed & frustrated.
By the way, to my knowledge I didn't have any other programs running on my phone during either of these incidents (definitely nothing else running in the foreground).
Sincerely,
Doug Mortensen

Don't expect support here. Nokia does not bother to pay a tech or two to support the people who have bought the 920. Not really a point to these forums.
Anyways, i have huge bt issues as well. Cannot connect or see my jawbone. In truck with pioneer nav system (it is illegal here to use a phone without handsfree in vehicle) it links, but when i make a call or receive a call it shows the phone off the receiver icon so it knows call in progress, but i either get no sound from the caller... at all, or i get a robotic mess i cannot decipher. when i cannot hear anything, people can hear me, but when i hear robotic, people can hear me but with distortion. However, when it reads a text message, the phone voice is fine through the system. Because i have to turn bt off then to use phone, i have to return this handset and just go back to android.
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Lumia 920 / Problem with Store App

Right after I bought my Lumia 920, a added few applications (viber, instagram, etc.) using store app.
After few days, everytime I tried to open Store App, or even visit the market page using browser on my device, I got the same message:
''Service unavailable at the moment. Check again in a little while.''
My phone is totally blocked for downloading new Apps. I'm not able to, for example update ''What's Up'' App beacuse it's redirecting me automatically to Store. This haven't been changed for a while, about month or two. I even updated phone regulary once update was available, nothing changed after that. All other stuff is working perfectlly, so I'm not sure what could be the problem.
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Thanks!

Is everything ok with your Microsoft account? You didn't change your password recently or anything like that? Try logging into your microsoft account just to make sure everything is ok.

Lumia 920 doesn't do anything

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