Lumia 920 Flash Glare Issue

Hi, I just bought a Lumia 920 but I've noticed a problem while taking pictures in total darkness.
I can clearly see a coloured reflection moving on the screen while the camera tries to focus (with the assist led) and then, that glare, is visible in the saved picture.
Attached there is a picture with this problem.
Do I have a defected phone?
PS
I'm not a photographer, I'm only trying to guess
Solved!
Go to Solution.
Attachments:
WP_20130310_058_2.jpg ‏2427 KB

hi,
I've made some tests and the results are not good for me.
Currently there isn't any update and I think that this could be a hardware problem.
I'm attaching my current software version info and two pictures taken in the same light conditions but with and without flash.
Tomorrow I will go back to the store, hoping for a replacement as I'm in the first 10 days from the bought.
Could it be an issue with the white model? Or an entire fault batch?
Thanks, good night.
Attachments:
wp_ss_20130316_0001.png ‏121 KB
WP_20130315_015.jpg ‏1832 KB
WP_20130315_018.jpg ‏2250 KB

Similar Messages

  • Nokia Lumia 920 loads of issues after Denim update...

    Everything functions well, but after updating it to Lumia Denim + Windows Phone 8.1 Update 1 I first got some weird installing issues, then it started randomly crashing, then it worked fine again, of-course it won't back-up as usual (so no hard-resseting for me), and the live folders seem buggy for no reason at all, but for some reason whenever I attempt to create a live folder it takes me 5 minutes and it won't ''accept it''.
    Also for some reason there is no ''Hey Cortana'' or maybe this simply isn't for the Nokia Lumia 920.
    Attachments:
    wp_ss_20150226_0009.png ‏614 KB
    wp_ss_20150226_0010.png ‏611 KB
    wp_ss_20150226_0011.png ‏405 KB

    Hi, TulaTheQuang. You may try checking if there is any update on the phone system apps by going to Store >... > settings > check for updates and see if these will fix the problem. If not, try rebooting your phone by holding the volume down and power keys at the same time for 10-15 seconds, release and the phone will restart. After this operation, you may need to set the date and time on the phone. Let us know what will be the outcome. For the availability of Hey Cortana, you may refer to this link: Will I get “Hey Cortana” voice activation after Lumia Denim update?. Link is applicable regardless of your region.
    Regarding your concern about the calendar, gilesrm74. The feature is currently unsupported on the device, but you may post your concern on this link: windowsphone.uservoice.com as a feature suggestion. And for the availability of Cortana, you may check this link: Full of features: Lumia Denim Update. 

  • Lumia 920 battery life issue

    I have a small battery queries on my phone, Lumia 920. The phone is new, I am approx. 1 month of goes perfectly, only last night I noticed a strange thing, I say. I had to hang up (shutdown) because I was in a medical practice with 12% battery status. After about 2 hours we reopened (power on) and found that my battery status shows 74%. And went so until the next recharge, about 36 hours. It is normal to happen? Thanks in advance.

    It is not normal but it can happen. Battery meters are very approximate and readings are based on output voltage which can sometimes temporarily dip or rise due to use. 
    You can minise the discrepancy by calibrating the meter. This is done by running the battery down and then charging till full without interruptions. 

  • Please update Lumia 920 LTE connections issues.

    just want to say that this is a wonderful device.
    I am having issues with LTE intermittently connecting. I have to reset the phone to correct sometimes.
    Will there be a update that addresses this?

    To be honest. I have four identical 920's in my house. The other 3 people using them aren't heavy internet/data users. As soon as I used internet connection sharing (works perfectly by the way - also made sure WIFI stayed on with lock screen) my phone no longer connects to LTE as the preferred freq choice. The other phones have never done ICS and they are all constantly on LTE and never switch down. My set is constantly on 3G or 4G. If I travel, and the LTE connection is strong, then the phone does go there but typically not. I believe its a WP8 issue. Please fix because I'd like to appreciate the LTE speed that is offered here.

  • Lumia 920 Update - sms issues/power issues/email i...

    I Installed the nokia updates today at work, left my phone in the draw. 3 hours later, phone is stuck on the "Nokia" splash screen. Couldnt do anything to get it off. Eventually, figured out the 3 button reset (at least 3 buttons did reset it )
    Then,
    Sync problems with emails
    Getting toasts for SMS but no showing up in the app
    Clicking an SMS toast sends me to the last sms pre-update
    Back of my phone is warm - near top by camera
    Battery drained from full within about 2 hours

    I suggest that you backup all your personal data from your phone onto your PC then perform a hard reset (Settings > About > Reset your phone). If that doesn't work,then you will need to take your phone to your local Nokia Care point for them to inspect.
    To locate nearest Nokia Care: http://nokia.com/support

  • Lumia 920 Power Button and Flash Stopped Working

    The power button and camera flash randomly stopped working on my Lumia 920. The phone itself still works (I can tap to wake it and use it normally) but the power button does nothing when pressed. I tried letting the battery drain completely then let it re-charge overnight to no avail. I also attempted to perform a factory reset but the issue persists. I contacted both AT&T and Nokia Support but they are no help at all.

    hi mate,
    sorry to hear that you are still having issues. in this case, there may be some hardware/software damage to your handset, and in this case it is best to contact Nokia Care directly. you can do this by clicking the Nokia Support link at the bottom of this page, or on Twitter via @NokiaHelps.

  • Nokia lumia 920 sound issues

    I have a problem with the sound of my Nokia Lumia 920. I bought the phone back in June, this issue have only just start. The sound works when i get a text message, email and other notifications, it doesn't work when i play music or games, even when i type on the keyboard it just doesn't make any sound. I hope someone can help me with this problem. Thank you

    hi mate,
    have you got the Portico update installed (check via Settings > Phone Update). also check that you are fully up to date with all the latest Nokia system apps in the Store. failing that, you can try soft reset (pressing the volume down and power buttons together until the phone vibrates).

  • Issue with Internet Explorer on Lumia 920 Windows ...

    The built-in Internet Explorer browser can't handle drop-down menus. On touch, the options are shown, the menu rolls out, but when lifting finger, it rolls back instantly so you can't make a choice. If trying to move finger to the sub-menu, the entire screen moves with the menu title fixed under your fingers, as when shifting a web page sideways. So the sub menu again can't be accessed. If using two fingers, the browser doesn't respond when selecting the sub menu. If pressing too long (>1 second) you're asked to share the link on e.g. Twitter... There seems to be no way of accessing the sub menu. So now I'm eternally logged on to LinkedIn since the logout is in an inaccessible drop down menu. Any way to solve this issue? When will this Internet. Explorer error be fixed? It's been there for months now.(May 2013)

    I have the same issue on my lumia 920, love the phone but this is such a nightmare and pretty bad, considering the competition like i phone and Motorola g have no problems like this, plus its pretty embarrassing, i need this access for work, if there is no fix i may have to switch to another brand

  • Lumia 920, no flash after updating to Black:-(

    The flash on the camera on my Nokia Lumia 920 doesn't work after updating to Black !
    Any ideas ?
    Solved!
    Go to Solution.

    Hi there, Arbaerinn.
    Did something happen to your phone prior to doing an update? What fixes have you tried so far? Try to restart your phone by pressing and holding the Power and Volume down keys simultaneously for 10-15 seconds. Release the keys and then the phone will restart.
    You can also try resetting your camera. To do that, go to Settings > swipe to left to see application > phone+camera > reset camera. No photo or personal data will be deleted in doing this. 
    If the said fixes didn't make any difference, we suggest you take the phone to the Nokia Care Point for evaluation. Check for Nokia Care Points in your location by visiting your Local Support page: http://www.nokia.com/global/wayfinder/ . 
    We wish you the best in resolving this matter. 

  • Nokia Lumia 920 potential battery drain issue?

    Can you Nokia confirm this? http://reach.jdbpocketware.com/topic/128305-to-nokia-ref-lumia-920/
    The issue illustrated in detail:
    Nature of Windows Phone buttons
    Pressing either the power button or the camera button will cause the device screen to turn on, even when the proximity sensor detects proximity.
    [IMAGE http://i.imgur.com/M2to9.png]
    The lockscreen behavior
    Upon power on, screen lights up and shows the lockscreen (or camera), which runs a timeout to auto power off the device if screen is not touched in X seconds. 
    But if screen is touched, the timeout counter is restarted, so continuous touching could lead into a loop, the "death loop" which won't let the device to power off (standby) and will consume battery life.
    [IMAGE http://i.imgur.com/2HNdV.png]
    New touchscreen technology
    The Nokia Lumia 920 comes with a touchscreen that reacts to touch from pretty much any material such as metal or clothes. This can be dangerous.
    [IMAGE http://i.imgur.com/4tbyY.png]
    So here is a theory 
    When the phone is inside a pocket or bag it can be touched by other objects. These objects can press buttons and can touch/rub the screen. This will initiate the "death loop" for who knows how much time, could be minutes or hours, depends on how active the user is since body movement will produce friction between objects/clothes and touchscreen:
    [IMAGE http://i.imgur.com/XMT0y.png]
    The "death loop" will drain battery and battery is precious.
    Solution?
    Should be simple: screen must not power on if the proximity sensor detects proximity. Current version of Windows Phone does not take care of this. The big question is: will Windows Phone 8 take care of this? Is the Lumia 920 a potential battery drainer?

    I don't understand why we have to spend our valuable time in the forums for days and nights to FIND HOW TO FIX THAT CRAB!! NOKIA company did not handout these devices FOR CHARITY.All of us had paid around a thousand dollars to buy this Phone. They have got to work overtime to fix it and publish a solution otherwise recall the devices back.

  • How to make lumia 920 detected as USB mass drive ( as flash memories) instead of MTP

    i need to know How to make lumia 920 (running windows phone 8.1) detected as USB mass drive ( as flash memories) instead of MTP

    For help using Windows Phone please post on the Windows Love forums on http://answers.Microsoft.com
    The developing for Windows phone forum is for developers to discuss writing their own Windows phone apps.

  • Nokia Lumia 920 issues after latest update. Fix in...

    Since the last update we are having massive problems on our Lumia 920 from ATT. Bad reception, losing Internet connection, etc.
    We have over 30 920 deployed in our company. We did tests with and without the new patch and its like day and night.
    Sitting in my office, i have 1-2 bars on the phone with updates, showing 4g, but cannot access any website.Plus constantly losing connection.
    On the phone without update I have 2-3 bars, showing LTE and constant internet access.
    It is horrible. We first thought it was related to the Access Point Software, but it is definitively the firmware.
    Please fix asap. Not good advertising for those awesome phones.

    This issue has already been covered on several threads on this forum. The update was found to cause issues on AT&T and was pulled part way through it's roll out. A fresh update is being prepared that fixes the issues. For more information contact AT&T or Nokia US.

  • Weird battery measurement issue. [Lumia 920]

    Hello,
    So a few hours ago I noticed that the battery was 9% (seemed pretty normal, since I recharged it only 2 days ago)
    I decided to play a game or two to push the battery to it's limit to fully recharge it again.
    Okay, afer an hour or so the screen went off and said "Goodbye". Seemed pretty straight forward, but I wanted to boot him up again just to check if everything of the battery was gone. I started it, and what do I see? 48% battery left. I thought it was some mistake to I played a game again for 30 minutes and noticed that it went down to 46%.
    It looks like my phone thought the battery was dead while it still had half of it's power over?
    First time I try to reboot after it shuting itself down cause of battery, so I can't say that this happend before (yet).
    Any idea what happened?
    "Applepiee" 

    I have exactly the same problem like lot of people.
    Nokia don't care at all.
    I have bump at least 5 topics a few days ago speaking exactly same bug !!
    Here are my posts : 
    http://discussions.nokia.com/t5/Nokia-Lumia/Nokia-​lumia-920-battery-level-varies/m-p/2370511#M87606
    http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-​920-Battery-Issue-Shows-wrong-Info/m-p/2370299#M87​...
    http://discussions.nokia.com/t5/Nokia-Lumia/Batter​y-Miscalculations/m-p/2370287#M87595
    http://discussions.nokia.com/t5/Nokia-Lumia/Batter​y-issues-sound-like-a-software-bug-Lumia-920/m-p/2​...
    http://discussions.nokia.com/t5/Nokia-Lumia/Batter​y-gauge-on-Lumia-920-not-reliable-at-all/m-p/23702​...
    and....... there are others.......

  • Nokia Lumia 920 issues... that nokia CANNOT fix

    I have got quite a few issues with this useless phone:
    MMS messages: i cannot recieve them. i can with my iphone, its a nokia issue, they are unable to let me know what is wrong.
    random rebooting: this shoudnt happen but it does, very annoying.
    unable to connect to WPA2 Enterprise networks :a biggie for me, will install a certificate, but cannot use it, nokia CANNOT fix this issue
    battery life is nothing like advertised, i was advised by nokia to disable data, disable wifi, disable EVERYTHING turning my premium phone into a dumbphone
    the phone creaks, you can hear it on calls and video's captured
    Nokia support is useless, they tell me they will call me back, but never do.
    the camera is useless in normal light conditions heaps of overexpsed area's
    anyone have any fixes for these issues?

    As has been reported by many people here as a result of an equal amount of people bringing it up Battery life on the Lumia 920 will require a number of charging cycles to optimize, This has nothing to do with the phone but is inherent of the type of batteries used in modern day phones and not specific to Lumia 920.
    Battery use may vary depending on a number of issues. If you are seeing mailsync, sending and/or receiving SMS and others be troublesome and require many retries it could be you are in a region where the signal is not very good. I am _not_ saying it's not the phone, just that it does not have to be, and frankly often isn't.
    Nokia Drive+ is not available as a beta for nothing. If you can't deal with or won't be willing with using beta software then don't. The latest update has reportedly improved performance significantly.
    How does MMS not working have anything to do with Battery, get the correct settings from your carrier. There's plenty of information available here on how to get this sorted.
    What are your expectations of battery life? In general I would say for a phone like the Lumia 920 a normal working day should be quite acceptable and many users initially reporting shorter life have cone back in confirming that battery life has seriously improved over the initial few days/weeks of use.
    And in conclusion, if you feel your device is faulty talk to Nokia using the contact details here. In such a case there is nothing anyone here can say or do to help you really.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Does nokia lumia 920 support adobe flash?

    Does nokia lumia 920 support adobe flash?
    Solved!
    Go to Solution.

    paulheu wrote:
    Guess what, all these apps are created for iPhone, a device which does not support flash. So it should be obvious to anyone that supporting flash is not a prerequisite to developing these apps. There are apps in Microsoft store which allow you to view iPlayer, TV catchup and most online TV channels just fine on a Windows Phone 7.5 device.
    While the app in question (Plex) would require a home-run server it does prove the point that it would be trivial to support Windows Phone for any of these channels.
    Again, it's the BBC and others who simply choose not to support Windows Phone and not any technical reason which would make it impossible.
    I know there are apps for ios, which makes sense seeing how it is popular, but leaving it out of wp8 makes no sense with less than 2% of all sales, of course no one is going to make the effort to make an app for it.
    I say again, there is no technical reason to leave out the latest version of flash, seeing how it works on my n8. I shouldn't have to download apps to do the most basic of things. I am one of a big number of people who do not want / like to download apps, so why shouldn't we have access to content, that works on older devices.

Maybe you are looking for

  • Need help with Rules for mail accounts

    Today I deleted a rule for a mail account and now I cant receive mail in 4 of 8 accounts. I'm not experienced with Mac's Mail program. Id there something you have to do for multiple accounts to recieve all mail? I can send but not receive. Help! ~ Ta

  • Evaluation message keeps coming up

    I had Meas. Studio 6 installed already fine. Recently I installed Meas. Studio.NET and decided to uninstall it. Now whenever I try to use my version 6 stuff I get this message: "You have 30 days to evaluate the Meas. Studio ActiveX controls. After th

  • Mass delete of condition records

    Hi All, Please advise if there is a mass delete function of condition records. I have uploaded prices for customer/material conbination for the month of novemver and i want to delete them all. I can do it one by one but it will take tooooo long. Also

  • I am not able to use iMessage, While I am trying to connect, it says 'Can not connect to the server'

    I am not able to use iMessage, While I am trying to connect, it says 'Can not connect to the server'. I tried to reset apple id for iMessage but now it is not accepting any apple id with gmail or icloud id. Kindly help

  • MDT and manually select drivers to install

    Does anyone know how to make wizard screen in MDT that would allow me to manually select the drivers to add? Now I'm using "DriverGroup" and disabled the PnP detection.