Lumia 920 freezes/crashes during the night. Can't ...

I have had my Lumia for 10 days and for the second time it crashes during the night and the next morning I was not able to turn it on using the power button. I had to do a soft reset... The alarm that I set to wake me up never started... This means that I cannot trust my phone for waking me up in the morning! This is unacceptable!

 There is a possible alternative to the flashing or reset suggestet by the care point.
As the problem only started recently, there is a high probability that it is caused by a bad app or setting or the combination of the two. The alternative is to reverse whatever apps you installed or settings you changed just before this problem started.
The flashing is just an easy way out because it reverts the phone back to its out of the box condition. However, you may find yourself in the same situation again should you install the same app or make the same setting changes after the flashing.
I had a similar problem with one app but I managed to isolate it and the problem disappeared after I uninstalled the app. The app was pulled subsequently and updated by the developer and is now working fine on my phone.

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