Lumia 920 heats up then loses cellular signal

I've been having a problem with my Nokia Lumia 920 for the past 2 days already. It suddenly heats up, and then automatically, the phone loses its cellular signal! I can still use the phone because it's not freezing, but the signal just disappears. When I search manually for a network, it says it can't find any signal. I've tried turning it off first, or doing a soft reset to solve it. Yes, it solves the problem and I get my signal back, but just a few minutes after, it heats up and loses signal all over again. Someone help please!
I love this phone so much It's the third time I'm having serious problems with my phone but since its warranty period has already passed, I pretty much can't give it back to Nokia Care anymore

Hi, erykdelrosario.
Welcome to the Nokia Support Discussions!
Is this happening regardless of your location? Can you confirm that your SIM card is fully inserted? Have you tried inserting your SIM card to another phone to see if there's any difference?
Your Nokia Lumia 920 is a sophisticated modern smartphone with a powerful processor, graphics acceleration and many other advanced features to enhance your user experience; it is natural that in some usage scenarios it will become warm. Unless the performance and stability of your phone are seriously affected whilst the phone is warm, you should not have anything to worry about. There are systems in place to restrict power consumption to essential features if the phone does become excessively hot.
Keep us posted.

Similar Messages

NOKIA LUMIA 920 reciever cannot hear me...

Dear Michaels,
I contacted Lumia support in India for a sound issue i.e the reciever cannot hear me at all. This is for all networks contacting me. I am on Vodafone and using a blackberry at the same location the reciever can hear me well. I spoke to the tech support guys who advised me to take it to the repair centre. On saturday i decided to do a factory reset. Then the gears went on turning till sunday and my phone would not start or charge. I took it to the repair centre and told them about my issue. They opened my phone and said the phone has water damage and it is out of scope of warranty. I asked them how is it that the gears are still running when the phone is started and they could not answer and they returned my phone saying I have to pay them. I think this is ridiculous. I spend 38K on a phone and customer support says water damage which is impossible since the gears were still turning as you connected the phone to the charger. But the phone would not charge. I took the phone back home and restarted it and Voila it started working. However now my voice cannot be heard at all by the caller. So I basically have a big shiny brick in my hand. All calls are returned using a Blackberry Curve which is working suprisingly fine. Please advise I have mailed Nokia care in India they said simebody would get back to me no one has. It has been over 5 days since the email and 10 days since I have not been able to return a call.
Pretty frustrating. You can try calling me on 0091-xxxxxxxxx16 and see how bad the Nokia Lumia 920 sounds and then try me on my Curve at 0091-xxxxxxxxx96 and see the difference in clarity for your own self. Both are Vodafone sim cards.
please help.
Moderator's Note: Phone numbers were removed. Please don't publish your personal contact information on a public forum.

I sent my Nokia Lumina 822 to Nokia due to the fact I could not hear every now and then the person I called or called me. I was told my Verizon to take battery out for a few seconds and then reinsert. This worked for a while. It eventually got worse. I dealt with Nokia via chat on line and phone for a few weeks trying to resolve problem. I realized my warrantee was up in ten days and discussed with them having the phone looked at. Being on an extremely limited income, I could not afford the insurance. The phone was sent back to me with a letter stating it had water damage and could not be fixed under warrantee. Everything on my phone worked except what I have listed above when I sent the phone in. Now I cannot even turn the phone on. I should have received the phone back in the same condition it was when I sent to them. Now they are giving me a run around that is beyond my comprehension. They are rude and demand this is my fault. I must have submerged in water, which I had not. Now I have a phone that will not turn on. This phone was synced with my computer and used on a daily basis when away from the house. I cannot afford a new phone as I saved just to purchase this particular phone. They say I have no recourse in this situation. I am extremely tired of being taken advantage by Nokia and treated as a stupid old lady. All I want is the phone back in previous condition. Not much to ask for, right?

Lumia 920 - internet sharing doesn't work: Connect...

Hello all,
I'm experiencing a serious problem with the lumia 920. It seems impossible to share my internet connection. Something I normally use for several hours a day. If this problem can't be fixed soon, ill be forced to swithc back to iphone or htc.
Problem description:
When turning "internet sharing" on:
Connection not shared - There is no cellular data connection to share right now. Check your cellular settings and signal, and try again.
Important remarks
Belgium - cellular provider is Mobistar
I can browse, sync email, etc over the provider's network ans send and receive MMS.
Provider does not block internet sharing. Have always used this.
OS Version 8.0.10211.204
Firmware revision: 1232.5957.1308.0002
Access point :
Nokia Access Point version:3.4.1.7 - db 2.0.0.100 - lib 1.2.0.7
The default access point provided in the Nokia Access Point app does not work: can't even browse.
Using a manually added APN:
Data type (default / LTE) tried both. Everything keeps working - except internet sharing...
APN pro.web.be (for professional subscribers)
MMS APN mms.be
MMSC address: https://mmsc.mobistar.be
What have i tried to remedy the situatiuon?
updated the Nokia Access Point app
changed language to spanisch using OTA update (silly, but read on a forum this might help)
soft reset of the phone (often!)
deleted the manually created access point
Hard reset of my phone
I'm interested, of course, in any tips to solve this serieus bug / issue / problem.
(my best guess is that Nokia tries to help their customers with the Access point app, but fails to do so).
Please, if any of you experience the same problem please respond to this post so we can get an idea about how big of a problem this is.

Hi,
I had the same problem. But I let it go after weeks of corresponding with Mobistar.
Yesterday I went to a Mobistar shop, the guy tried lots of thing I already tried (different apn's, ...).
Then he told me the it's a problem with business clients. They have to use the apn web.pro.be, where internet sharing doesn't work (he doesn't know why).
But, that if I call to Mobistar and ask to activate apn mworld.be on my telephone number, it should work.
Today I called Mobistar Business (you can find the helpdesk number on your invoices), asked to activate mworld.be to have internet sharing access on a windows phone.
Half an hour later, using mworld.be as apn i have internet access, and I can share my internet connection.
regards,
Stijn

Lumia 920 cannot connect to London Underground Vir...

Hi there,
I have never been able to connect to Virgin WiFi in London Underground since I have had my Nokia Lumia 920 since December 2012 (it says "connecting..." for a while, then says that it could reach the network, altough the signal is strong). I used to be able to connect to that network without any problem on Windows Phone 7, using a Samsung Omnia 7 or a Nokia Lumia 800. This has been tested at different stations where Virgin WiFi is available.
OS version: 8.0.10211.204
Firmware revision number: 1232.5951.1249.1018
Note: I'm a an EE customer and I am register for free Virgin WiFi on London Underground. I do not think it's an operator related problem since I cannot even connect to the WiFi network.
Note 2: I have no problem connecting to my home or work wifi.

UPDATE: The mod's edited my post and unfortunately removed some of the explanation of why my connection to the tube wifi has been restored. I didn't mean to cause trouble, mods - sorry! Am I allowed to confirm that manually flashing the most recent 920 UK EE firmware has instantly restored my tube WiFi?
Hi,
Just thought I'd update, if anyone's interested.
Manually flashing the most recent 920 UK EE firmware has restored my tube WIFI connection - the phone connected instantly this morning when I selected Virgin Media. I do, however, seem to have lost the updated 'Storage Checker' option in the Settings menu that appeared with the original OTA update. Still, you win some, you lose some. I use the tube WIFI far more often so I'd rather have that.
It seems that, at least with my phone, every OTA firmware update renders me unable to connect to the tube WIFI. Manually flashing either the same firmware or a different version restores it, but comes with the tedious hassle of losing some settings.
I'll just have to see what happens with the PR2.0 update that's apparently coming in July...
Moderator's Note: This post was edited to remove references to an unauthorized software mentioned. Use of this may cause unforeseen damage to the phone.

AT&T Lumia 920 - 2 Freezes in a few days maybe rel...

Hello,
I've been using my AT&T Lumia 920 for 8 days. Within the first week I have had 2 freezes. Both were while using Bluetooth, but that may be coincidental.
I am not happy about these glitches as I was previously using an AT&T Lumia 900 since April, and it never had problems like this. I expect the 920 to be an upgrade in every regard.
I am seeking:
An explanation as to the cause of these issues.
A permanent solution that will prevent these issues from recurring
The specifics of the 2 incidences are:
First incident:
I was driving & talking on my phone with my Plantronics Voyager Bluetooth headset. I parked at BestBuy & went inside continuing my phone call. In less than 60 seconds, I realized that it seemed like the person on the other end of the phone was being too quite. So I thought maybe the call dropped. I pulled the phone out of my belt holster & found that it showed that the call was still connected. But I could hear nothing. The screen was essentially non-responsive. Within about 1 minute, my screen went black & I couldn't get the phone to do anything. I kept trying to to a soft reset like I did with my Lumia 900 a few times (power button + volume up). This didn't work (I have later learned that the Lumia 920 uses a different button combinatino (power button + volume down). I gave up using my phone & asked the Geek Squad boys if I could use their phone to call my customer back to finish the discussion so that I could confirm I was purchasing the correct product for him. About 30-60 minutes later, I was still periodically trying to figure out how to get my phone to come back to life. I pressed & held two buttons (presumably power + volume down). The phone vibrated & rebooted. Thank goodness.
Second incident:
I was traveling & dictating an email (which I'm glad that Windows Phone 8 now lets us dictate outside of TXT messages. :-). My first attempt returned no results. I then pressed the microphone button again & retry dictating. At this point, it did something unexpected (I really don't recall the exact specifics). From that point, further attempts to dictate did absolutely nothing. I then decided that I'd just type the email instead. I picked up the phone & pressed in the body of the email. The onscreen keyboard appeared. But none of the keys actually typed or did anything. At this point (of course a bit irritated), I tried to get out of the email, and realized that the phone would not really let me do anything. It displayed the empty email and gave me a flashing cursor, but no buttons or keys would do anything. It was like they were all being ignored by the phone. Then I had this though.... After my previous lock-up, I had read a little bit online that some Lumia 920 users had experienced lock ups when using bluetooth. So I thought, maybe if I power off my bluetooth headset, the phone will break the bluetooth connection & maybe will release control of the phone back to me. So I powered off my bluetooth headset. Sure enough, the phone immediately returned to normal (although it did first quickly make a couple of sounds & display regarding the dictation [like basically the last time I pressed the microphone button, dictation wasn't able to come up, so now it finally did come up & then went away again all within about 1 second]). After powering off the bluetooth headset, my phone has been fine. No need to reboot. A few days have passed with no more issues.
So in summary:
Is there a problem with the phone's bluetooth support?
Is there a problem with my headset (I don't think so, it works on other phones just fine, and it works on this phone 98% of the time without problems)?
Who is going to fix the bluetooth problems & when (Nokia or Microsoft)?
Can they be fixed, or are they problems inherent with the phone's bluetooth chip which are irreparable?
Is there any sense in me going back to the AT&T store & swapping for another Lumia 920? (I don't think so. Seems like most everything else with the phone works well [I've had a few other isolated incidents with other things, but so far I've written them off as software glitches that Microsoft or Nokia will fix with time]).
Who should I be reporting this issue to (AT&T? Nokia? Microsoft?)? What is the correct support channel to get the issue resolved most quickly? (I am very willing to work with a competent tech support person to troubleshoot & track the issue over time if necessary in order to help facilitate identifying the root cause of the issue so that a proper permanent fix can be implemented by Nokia or Microsoft.
Have any other users experienced this same problem?
Thanks for your time in reviewing my issue. I have been very excited & enthusiastic about the Lumia 920 & Windows Phone 8. I have tried to promote it with my friends and family. However, when I hit an issue like this which didn't exist on my Lumia 900, I find myself feeling a bit embarassed & frustrated.
By the way, to my knowledge I didn't have any other programs running on my phone during either of these incidents (definitely nothing else running in the foreground).
Sincerely,
Doug Mortensen

Don't expect support here. Nokia does not bother to pay a tech or two to support the people who have bought the 920. Not really a point to these forums.
Anyways, i have huge bt issues as well. Cannot connect or see my jawbone. In truck with pioneer nav system (it is illegal here to use a phone without handsfree in vehicle) it links, but when i make a call or receive a call it shows the phone off the receiver icon so it knows call in progress, but i either get no sound from the caller... at all, or i get a robotic mess i cannot decipher. when i cannot hear anything, people can hear me, but when i hear robotic, people can hear me but with distortion. However, when it reads a text message, the phone voice is fine through the system. Because i have to turn bt off then to use phone, i have to return this handset and just go back to android.
Have also had this drop calls a few times now as reception is probably the worst i have seen in a decade... even drops in downtown core. Battery life poor because i assume its always struggling for a signal.

Discovered cause of Battery Drain lumia 920/820

Hi,
I just registered to tell you following:
I discovered the culprit that is responsible for the "semi random" battery drain.
@Home my Lumia 820 "shines" with a good battery life.
@Work:
- without any additional Installed app
- no active background task (except standard entries: "extras+info" and Nokia Music)
- every (backround)sync disabled (mail, also xbox, music.....)
- display low
- disabled location service
- closing all apps with multiple clicks on back-button
- uninstalled skype
- disabled apps @ lockscreen
- battery saver on
- backup disabled
- nfc disabled
- microsoft account sync only 1x per day
- disabled roaming (my provider is a roaming monster :-) roams into networks of other providers).
- 2x fully discharged + fully charged + 12 hours on powersupply
- and every other suggested energysave option/action i could find on internet and here in forum -> except hardreset
With all above mentioned methods the battery still gets/got literally eaten away at work in IDLE.
I had it next to me with monitor off. Only checked once per hour and it died in ~8-11 hours. No call no message no nothing.
I was curious why it only happens at work: The difference of the network coverage is, that at home it is far more inferior. I have to search for a spot in my house where i can use it for calling somebody.
So Internet is not even an option (also no HSPA+ coverage throughout the village). Normally you would have less battery life at places with less connectivity. But not in that case.
I investigated further: on the way to work I use it for surfing ~50min - 1hour -> there i loose 7-9% of my battery. (very good result for driving with car => many connection losses)
As soon as I reach the city where the Lumia reaches the HSPA+ network it begins to drain veery fast.
HSPA+ needs much more power than UMTS and I guess normal HSPA!
I compared the behaviour with the Samsung Galaxy S3 (colleague's phone) and noticed a small but profound difference:
After you "wake" the S3 from idle it will show on the screen, that it uses UMTS and not HSPA/HSPA+... as soon as you start surfing or start an app that connects to the internet the S3 switches immediately to HSPA+. After a little time the Samsung switches back to UMTS.
The lumia behaves differently: It detects HSPA+ and uses it. Also in idle!?
I followed this obvious lead and wanted to disable HSPA/HSPA+ -> unfortunately it only lets you disable 3g as a whole (UMTS/HSPA) so I switched to 2G only.
While I am writing this my L820 is unplugged 6hours now and
after much heavier use than normal (mailing, surfing with 3g while driving 45min home [which dropped the charging-level multiple times faster than gaming!], 1h gaming, 10 minutes calling)
the remaining battery life is at 70% with estimated time remaining: 1day 7hours left (after writing the whole story it went up to 2days 4hours with 69%... but i guess thats because its idleing).
This behaviour is also the explanation why some people are affected and some aren't.
Summary of change: from initially 8hours idle and not even touching the phone -> to finally using it now with 70% after 6hours with 1day 7hours time remaining.
Additional info: I live in Austria (Europe; no kangaroos ;-)) --> so I have a Lumia 820 with the german firmware without the update, which was released in USA and Canada:
Revision: 1232.2109.1242.1001
So please implement a similar function like the Samsung S3 ... or just as a start: let us manually turn off UMTS, HSPA and HSPA+ separately! Surfing with 2g is no fun.
Sorry for the extensive and long story/facts ;-)
Regards
V4mp

I can confirm that my battery drain problem is related to LTE on my US Lumia 920, at home where signal is weak I get fantastic battery life, less than 2% drain an hour, lasts for well over a day with moderate usage. My work however is located in an LTE zone and as soon as I enter this area battery life becomes catastrophically bad, several times the phone has died on me before my shift even ends. Something like 15% drain per hour, sometimes worse., I pick up my phone and even though it has been completely idle for hours it is a bit warm to the touch. I have no idea what it is doing when it is just sitting there.
Trust me, I have tried all the tips from all the other users, none have worked. This is not a problem with background applications or some feature being switched on, I have tested this phone running bare bones no apps or a fully day on "battery saver" mode which seems to make no difference, the problem persists. The only way I can make it through the workday is if I put my phone into Airplane Mode, the drain then completely stops, again at less than 2% an hour.
I am amazingly frustrated by all this, my Lumia 900 never had this problem with LTE, I almost never gave the battery a second thought with my 900, but with the 920 I am constantly worried about being stuck with a dead phone, I have almost no apps installed on the phone because I am afraid of any additional drain on the battery. I have to put my phone in Airplane Mode if I plan on spending more than an hour in the civilized world, I am so unhappy with my experience and I really miss my Lumia 900. I really wish Nokia would acknowledge that this a problem with some 920 handsets, and it is a problem, we are all not suffering from some sort of mass delusion. I have spent weeks troubleshooting and trying to find the cause. I really don't know what to do at this point.

Lumia 920 Facebook connection very slow over WiFi ...

Since the Portico update the connection to Facebook both in the People and Me hub as well as in the Facebook app is very slow over WiFi, whilst still good over 4G/LTE (with WiFi off). The connection to the Nokia account also appears to have a similar problem. All other accounts and apps have good speed over both cellular and WiFi connections.
Any ideas anybody?
PS: FYI, a bit more info about the history and context: When I noticed the problem the first time after the update, I tried to solve it by deleting and re-adding my Facebook account on the phone. Unfortunately, that made me lose my Me hub tile, so I decided to do a full reset. That again unfortunately got stuck on the togg wheels, so I restored the phone using Nokia Care Suite with the latest firmware, and restored my accounts, apps and settings from scratch. Everythings seems to work fine now, except the above mentioned Facebook and Nokia account connectivity problem.

Did you somehow solve this problem?
I have the same issue here with my Lumia 920.
However I have already found out that it only applies to my home Wifi. All other Wifi networks i was connecting to did work flawlesly.
I need to note that all other devices on my home network are using facebook without a glitch. Only Lumia has some problems with it.

VPN on my Lumia 920.

Nokia Lumia 920 bought from turkey.I'm in Iran.Do not use Facebook and YouTube in Iran.How do VPN contact me?
Moderator's Note: We have changed the title into a subject-related title. This is to keep the forum organized and let other forum users easily see and respond to this post.

ShamRz wrote:
i cant connect to any vpn on my office PC using nokia lumia 920 internet sharing (Wifi). Using the same sim i can connect using my HTC radar internet sharing (Wifi). Need help on this
Can you clarify your concern for better assistance? Are you trying to connect your Lumia 920 to your office internet connection? Or, are you trying to connect your PC to your Lumia 920? Do you encounter any error message?
If you're having an issue with internet sharing, please try the following:
Make sure your operator mobile data plan subscription allows WiFi tethering and your carrier has enabled internet sharing on the phone (if you have an operator variant). Check with your carrier for details.
Switch Off Battery saver mode or connect a charger.
The cellular network may not be in range or has a weak signal to provide a successful connection. Check the signal bar at the top of the screen to ensure you are in good network coverage.
Make sure that the security type and password settings match on the phone and connecting device.
Make sure your connecting device (e.g. laptop or tablet) allows WPA2 (AES) security connection. If possible, try to create a connection with some other device.
Hope this helps.

Lumia 920 does not accept Live.fi -email addres

Hi,
I just received a new Lumia 920. I have created in internet an windows email with ending @live.fi. I am not able to add that email account as a Window live Id.
Where is the problem?

Hi,
Welcome to the forum!
Is there any error message? Try to sign in first your Live account using your computer. Check if there are security features that needs to be deactivated or activated and then restart your phone. Once done, try to re-setup your Live account in your phone.
If the account is working fine in the PC, kindly check the internet connection of the phone. Try browsing the web to check if both WiFi and cellular data is working perfectly fine.
Also, have you checked the date and time settings if they are set correctly? If it is set to automatically use, kindly turn it off and set the time correctly. Go to Settings > Date + Time > switch Set automatically to Off , and select Time zone.
Check this link for more information about Microsoft account setup link: http://www.windowsphone.com/en-US/how-to/wp8/start/sign-in-with-a-microsoft-account
Hope this helps.

No Service on Lumia 920

Hi i'm new here. I swapped my new Motorla for a friends Lumia 920 and managed to get it unlocked successfully. However when I put in my O2 simcard it shows O2 in the phone tile briefly but then shows "no Service". It shows 5 bars on the signal strength icon with a no entry sign over it.
Anyone come across this problem?
Many thanks

I bought this phone two weeks ago. Set it up and everything worked fine. Five days later, following an over the air update, I have been plagued by 'no signal' for 99% of the time.
I trawled the internet and found that there had been a problem with firmware version 1308 in the USA. I checked what firmware version I had and it is the same. A further trawl shows that people are having the problem over here as well.
I have been onto Nokia who finally acknowledged the problem and to be patient until a fix is released, Hopefully, because a fix has already been written for the USA, it won't be long to be released here. Having said that, O2 from my experience, seem to take an extraordinary long time to release software updates.
I believe this is the best [Windows] phone on the market and I don't want to give it up, so I shall have to be patient, I guess. I just wish that Nokia and O2 would release a statement and keep their customers informed.

Has anyone got ATT Lumia 920 work on T-Mobile netw...

Hi there, I just got my Lumia 920 ATT unlocked, I got the 20 digits unlock code from ATT customer service. But I found it cannot get any signal after I push my T-Mobile SIM card in, it says "No service" and the signal bar is grayed out with a forbidden sign on it, even if I choose to join a network manually in celluar settings page. The most strange thing is, if I call someone using the T-Mobile SIM card, the signal comes back, and the call could be connected successfully, but after hang up, signal is gone again.
Any ideas? Thanks in advance.

strange.
so long as you put the tmo sim, then responded with the unlock code when prompted, you should be able to get good signal.
have you tried to do a reset of the device first?
when you put the tmo sim in the device, it should auto-configure the network used.
if not, try getting the lumia pusher like scoobyman said and be sure that the you do what he said. it should allow you to manually set-up the network. so not sure why you cannot set it up.

Lumia 920 Internet sharing

Hello,
This might seem like obvious to many but my Lumia 920 is my first smartphone so, to me, this is all new
At work, I connect my lumia to the company wi-fi without a problem. I also have this win8 tablet which for some reason is unable to connect to the same network. If I share internet from my phone (that is connected to the wi-fi, am I right in assuming that it is sharing the wi-fi internet and not my cell data plan?
Is there any way to check this and make sure I won't get overcharged on my cell data plan?
David
Solved!
Go to Solution.

unless something has changed or is country specific, you are only able to use internet sharing when you are on the cellular network, not on a wifi network and then share the wifi.

Syncing photos from Lumia 920 to Lumia 1020- Quest...

I just received my Lumia 1020-
I started up the Windows Phone desktop application, and wanted to transfer all the photos I had stored on the 920 to my new 1020; so I selected the photos I wanted to sync.
I got a message-
"You are deleting a large number of files-do you wish to continue?"
So, if I said yes, would I then delete the photos from my computer to match the relatively empty Lumia 1020?
Would I then lose all my photos?
Any assistance would be greatly appreciated!

Unfortunate the 920 does not have a TV out facility. It is however possible to stream media wirelessly from your phone to any tv linked to your home network using an app called PlayTo.

Lumia 920

Hi ,
I got my Lumia 920
Camera is good - Thanks Damien..
Build is great - Thanks my Finnish R&D team love u.
Software looks new- Thanks for sharing ur tech with WP to make it world clas...
32 GB GREAT..
.. but a few things which i had in earlier Nokia phones were missing
i got Lumia because i beleive Nokia will make thier apps available for Lumia as well even thought its windows
a) Profile- Normal/silent/Meeting/Custom were missing. is there a plan to enable it ?
b) Playlist functionality... the N8 was just updated with a beautiful music app can u please have something like that for nokia music app.
c) Music player doesn;t support equaliser my e71,5800,n8 can do i why cant lumia do it ?
d) please provide nokia internet radio for Lumia ... no good internet radio app available...
e) what about the screen saver with clock date info.. that should be a easy fix for Nokia can u please lets have it
f) Bluetooth on phone is not detected by my portable music player it can detect N8 though why ? is it a bug?
g) can u please add the photo and video editors to Lumia store under Nokia App.
h) Can u please introduce Nokia bubbles...
i) Also the Nokia Sleeping screen...
j) How to enable nokia offfline maps ?
k) I am in US not able to get free unlimited songs are promoted on website.
l) Also add a good video tutorial in the phone like u had for 5800 XM or at least good help like in N8...
m) can we have the drag down menu from all screens like new N8 fix which provides control for bluetooth,WIFI, mobile data, silent mode...and also NFC...
NFC is cool the data transfer of foto happened in seconds... please market this .
n) SWYPE is missing.. can u add that.
o) also on my 5800 and N8 there were a few songs and Videos that came with phone why noting in Lumia...
p) Does it support USB on the go ?
q) why no SD card external slot..
These are a few things which will make Nokia standout from the rest of the sheeps in the market.
I love nokia. In our company they were talking about using Windows phone it could be NOKIA as integration is easier with Desktop.
by giving users a difffernt BETTER experience like SYMBIAN Nokia can make a good comeback.
Please prrovide answers iff already available...
called customer service got transferred to Manila>Philliphines they didnt know the answers...
Any questions please mail [email protected] die hard Nokia supporter.
Regards
K.R
KR

a) Profile- Normal/silent/Meeting/Custom were missing. is there a plan to enable it ?
AGREE WITH YOU HERE. THERE IS JUST RING AND VIBRATE/RING/VIBRATE/SILENT   CURRENTLY ALL THE OPTIONS WE HAD WITH SYMBIAN ARE NOT AVAILABLE ON THE WINDOWSPHONE 8, WHICH IS NOT NECESSARILY A NOKIA CHALLENGE, BUT A WP8 CHALLENGE
i understand that, this is where nokia could provide a app like nokia Situations and a Nokia profile which would make it stand out in the crowd
b) Playlist functionality... the N8 was just updated with a beautiful music app can u please have something like that for nokia music app.
NOT SURE ABOUT THE LATEST NOKIA MUSIC APPLICATION ON SYMBIAN FOR THE N8, BUT THE NOKIA MUSIC ON THE LUMIA IS GREAT. AND IF YOU ARE IN THE USA, IT IS FREE.
I am waiting for the Customer service call back i have scheduled a call will check what they say. i dont want to reset phone. it messes up . doesnt work like new then. i have had issues in past
c) Music player doesn;t support equaliser my e71,5800,n8 can do i why cant lumia do it ?
THERE IS AN EQUALIZER ON THE 920, BUT IN ORDER FOR IT TO BE ACTIVATED, YOU HAVE TO USE A WIRED HEADSET CURRENTLY. EVEN ON BLUETOOTH, IT IS NOT ACTIVATED. I HOPE THAT THERE IS A SOFTWARE UPDATE TO FIX THIS AS WELL.
Lets see what does Nokia do with it... if they fix it like they fixed the signal problem last April
d) please provide nokia internet radio for Lumia ... no good internet radio app available...
e) what about the screen saver with clock date info.. that should be a easy fix for Nokia can u please lets have it
CURRENTLY A LIMITION, ONCE AGAIN OF THE WP8 OS. I TOO, HOPE THAT NOKIA CAN MAKE THAT A "UNIQUE" OPTION TO FURTHER DIFFERENTIATE ITSELF FROM ITS "COMPETITORS" ALSO SELLING WP8 DEVICES. I HAVE TO SAY, THIS I REALLY, REALLY MISS FROM MY N9.
f) Bluetooth on phone is not detected by my portable music player it can detect N8 though why ? is it a bug?
BE SURE THAT YOU HAVE BT TURNED ON. OTHER THAN THAT, IT WOULD PROBABLY DEPEND ON THE MUSIC PLAYER. WHICH I AM GUESSING THAT IS SOME TYPE OF SPEAKER BOX?
if it works with N8 that would mean the music players supports bluetooth. not sure What 920 is missing i read with WP8 there were file transfer issues.The music player is a portable bose music stand...
g) can u please add the photo and video editors to Lumia store under Nokia App.
h) Can u please introduce Nokia bubbles...
O o O o oo OO...
i) Also the Nokia Sleeping screen...
NOT SURE WHAT YOU MEAN BY THE NOKIA SLEEPING SCREEN, BUT IF YOU MEAN THE LOW POWER SCREEN, AGREED, BUT NOT THERE.
No Sleeping screen is where you have beautiful screen image simulation check link below
http://store.ovi.com/content/212990
j) How to enable nokia offfline maps ?
FIRST YOU WILL WANT TO MAKE SURE THAT YOU INSTALL THE MAPS FOR THE AREAS THAT YOU ARE GOING TO WANT TO VISIT.
I installed the maps i still get message u are not online , went online the system understood i had map then it says it can work offline.. didnt have this issue with N8. the GPS in Lumia and map app seem faster though..
OPEN NOKIA DRIVE/MENU/CONNECTION/TURN TO OFF FOR OFFLINE USAGE
k) I am in US not able to get free unlimited songs are promoted on website.
I AM IN THE USA AS WELL.   SEEMS TO WORK SWELL HERE. OPEN THE NOKIA MUSIC AND SEARCH, JUST LIKE PANDORA. MAYBE CHECK YOUR LANGUAGE SETTINGS TO BE SURE THAT ALL OF THEM ARE SET TO UNITED STATES. I HAD THIS ISSUE IN THE BEGINING. THEN REBOOT.
I checked i dont see option in nokia music app. see N8 it has tabbed playlist/artist view. that looked cool to me
l) Also add a good video tutorial in the phone like u had for 5800 XM or at least good help like in N8...
...I THINK THAT FOR THE WORK THAT GOES INTO IT...AND MOST PEOPLE JUST DELETE IT OR NEVER VIEW IT....NOT NECESSARY. KIND OF LIKE INCLUDING A MANUAL THESE DAYS.
Yes but thats what made Nokia stand out from Appy and Sammy lets not loose the good work already put it.
m) can we have the drag down menu from all screens like new N8 fix which provides control for bluetooth,WIFI, mobile data, silent mode...and also NFC...
NO DRAG DOWN, BUT I UNDERSTAND YOUR FRUSTRATION.   THERE IS A CONNECTIONSAPPLICATION IN THE STORE THAT WORKS WELL THAT YOU CAN PIN INDIVIDUAL NEEDS TO YOUR SCREEN.
The nokia shortcut were much better i could just click to switch on switch off. the more i think about it the more i like N8 and think why did i go for something else...
NFC is cool the data transfer of foto happened in seconds... please market this .
YES!!! BUT I THINK THE INDUSTRY IS NOT GOING TO ADOPT THE NOKIA "NFC" TAG AND INSTEAD ARE GOING TO USE THE TAP TO SEND TYPE OF VERGIAGE AS THE SAMSUNG DEVICES USE THE SAME LANGUAGE THERE.
Industry is crazy they didnt heed even to SIM sugggestions by Nokia but if u have money u have power.. Knowledge and exp dont count these days. Nokia productts are safer robust i always stand by them Hope it becomes leader again and we get Phones like N8 symbian again with looooottttts of good functioanlity.
n) SWYPE is missing.. can u add that.
AND THE CONGREGATION SAID IN SYNC....AAAAAAAAWWWWMMMMMEEEEEEEEEN!
THERE IS A SWYPE APPLICATION IN THE STORE BUT THE IMPLEMENTATION IS REALLY QUITE POOR. I REALLY MISS THIS FROM MY ANDROID, SYMBIAN AND MEEGO DEVICES. I HOPE THERE WILL BE ENOUGH PRESSURE THAT MICROSOFT INCORPORATES IT.
AS FOR THE APPLE USERS, MOST DONT EVEN KNOW IT IS AVAILABLE TO USE, AND UNTIL APPLE INVENTS IT, THERE IS NO OTHER COMPETITOR TO FORCE IT. I WOULD ENCOURAGE YOU TO SEND A MESSAGE TO WP8 TEAM FROM MICROSOFT.
o) also on my 5800 and N8 there were a few songs and Videos that came with phone why noting in Lumia...
p) Does it support USB on the go ?
NOT SURE WHAT YOU MEAN BY USB ON THE GO, BUT YOU CAN CONNECT TO A PC ON WP8 AND STILL HAVE ACCESS TO THE OPEN PARTITIION ON THE DEIVCE THAT YOU CAN TRANSFER SONGS, VIDEOS, PICTURES, AND RINGTONES TO.
check the link below
http://www.engadget.com/2010/05/30/nokia-n8s-usb-on-the-go-support-demoed-lesser-phones-turned-in/
q) why no SD card external slot..
...CLOUD! VERY FEW DEVICES COMING OUT NOW ARE INCLUDING THIS OPTION AND IT IS MISSED. BUT THE CLOUD IS YOUR FRIEND, ESPECIALLY AS THE SPEEDS GET FASTER AND FASTER TO CONNECT TO IT.
but thats where i need a bigger data plan and pay more dollars later, SD card is better i think Sammy and HTC have it
called customer service got transferred to Manila>Philliphines they didnt know the answers...
THAT IS SEEMINGLY ALWAYS THE CASE. YOU GET BETTER AND FASTER CUSTOMER SERVICE FROM THE CUSTOMERS....HERE ON THE BOARD.
HOPE ALL THIS HELPED YOU.
BTW...YOUR MESSAGE WILL MOST LIKELY BE MODERATED FOR INCLUDING YOUR EMAIL.
KR

Lumia 920 Software Update problems

I have a Nokia Lumia 920 on Orange in UK.
I installed the software update provided by Nokia last weekend - 02/02/2013. Since then I have only experienced issues.
Since the update my signal has been intermittant. For every 10 seconds i have signal, I go 30 minutes without. A no entry sign appears over the signal. I have checked with Orange and run numerous diagnostics over the phone and in store with Orange, the coverage from the netwrok is fine.
Tried a soft and hard reset with no improvement!! The hard reset almost stopped the phone working completely, getting stuck on the gears rotating for 5 hours.
Any ideas? Seems to have been caused by the software update!? Phone also completely blacked out and required soft restart to begin yesterday.
I want a normal phone back, nothing but problems with this 920, especially since the update?
How can i get a clear signal again, and off this forum to catch some much needed daylight!
Attachments:
wp_ss_20130209_0001.png ‏95 KB

hi mate,
sounds like you may have a hardware issue at hand here. you will need to take your phone to Nokia Care for inspection: http://nokia.com/support

Lumia 920 heats up then loses cellular signal

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