Lumia 920 Power Button and Flash Stopped Working

The power button and camera flash randomly stopped working on my Lumia 920. The phone itself still works (I can tap to wake it and use it normally) but the power button does nothing when pressed. I tried letting the battery drain completely then let it re-charge overnight to no avail. I also attempted to perform a factory reset but the issue persists. I contacted both AT&T and Nokia Support but they are no help at all.

hi mate,
sorry to hear that you are still having issues. in this case, there may be some hardware/software damage to your handset, and in this case it is best to contact Nokia Care directly. you can do this by clicking the Nokia Support link at the bottom of this page, or on Twitter via @NokiaHelps.

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