Lumia 920 resets, internet gone

Since two months i have problems with the internet on my Lumia 920. When i go from wifi to 3g internet the internet isnt working anymore. After a while it works more or less but veeeeery slow. Once in a while the phone resets itself too, then the internet works for a short while. After some time: same problem, no internet. Also cheked the options, accesspoint is active on my network.
My boyfriend has exactly the same Nokia, same options, same network and same mobile contract but no problems.
Yesterday i went to the mobile phone shop and they gave me a new simcard. Worked for a while but not anymore now
What is wrong? Going nuts over here cuz its going on for a while now

hi mate,
if you already have a correctly cut micro-SIM card and also an active data connection with your network carrier, then there are a few other options for you. have you checked that you are up to date with the latest firmware for your device, and also that you are up to date with the latest Nokia system app updates from the Store? also try performing a soft reset.

Similar Messages

  • Nokia Lumia 920 reset methods

    Dec 3 2012
    Various discussions present varied methods of resetting the phone, including 2-buttion and 3-button alternatives. This date User Guide on page 95 describes the following:
    If your phone isn't responding
    Do the following:
    • Press and hold the volume down key and power key at the same time for about 10 seconds. The
    phone switches off. To switch your phone back on, press and hold the power key.
    • Update your phone software.
    • Reset your phone. This restores the factory settings, and erases all your personal content,
    including apps you've purchased and downloaded. On the start screen, swipe left, and tap
    Settings>about > reset your phone.
    The first 2-key reset method, I've found is also achieved by simply holding down only the power key, which begins  a simple power-off, or switch off, function. Next is presented a "slide down to power off" top-half screen, which one swipes downward. That's it.
    Solved!
    Go to Solution.

    hello can someone please help me, i got told by nokia to do a factoy restore on my lumia 920. which i had done but there seem to be a problem, i started the restore yesteday at three in the aftenoon and it is now 5pm the next day and it still hasnt finish. please help what shall i do. i am really worried my phone wont work again more.
    if you can help please any ideas
    doug_b wrote:
    Dec 3 2012
    Various discussions present varied methods of resetting the phone, including 2-buttion and 3-button alternatives. This date User Guide on page 95 describes the following:
    If your phone isn't responding
    Do the following:
    • Press and hold the volume down key and power key at the same time for about 10 seconds. The
    phone switches off. To switch your phone back on, press and hold the power key.
    • Update your phone software.
    • Reset your phone. This restores the factory settings, and erases all your personal content,
    including apps you've purchased and downloaded. On the start screen, swipe left, and tap
    Settings>about > reset your phone.
    The first 2-key reset method, I've found is also achieved by simply holding down only the power key, which begins  a simple power-off, or switch off, function. Next is presented a "slide down to power off" top-half screen, which one swipes downward. That's it.

  • Lumia 920 : Disabling Internet Explorer Pictures

    I checked the version on the phone and it shows the lastest updated version of windows phone and nokia updates.
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    hi mate,
    sounds like an issue with the website itself. every website i've tried on my 920 i've had no issues with on either Desktop or Mobile versions. i would take it up with them. You also have the option of trying an alternative browser on your Windows Phone 8 Lumia device, such as Nokia Xpress or UCBrowser.

  • Lumia 920 - internet sharing doesn't work: Connect...

    Hello all,
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    Important remarks
    Belgium - cellular provider is Mobistar
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    OS Version 8.0.10211.204
    Firmware revision: 1232.5957.1308.0002
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     Using a manually added APN:
     Data type (default / LTE) tried both. Everything keeps working - except internet sharing...
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    MMS APN mms.be
    MMSC address: https://mmsc.mobistar.be
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     updated the Nokia Access Point app
     changed language to spanisch using OTA update (silly, but read on a forum this might help)
     soft reset of the phone (often!)
     deleted the manually created access point
     Hard reset of my phone
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    (my best guess is that Nokia tries to help their customers with the Access point app, but fails to do so).
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    Hi,
    I had the same problem. But I let it go after weeks of corresponding with Mobistar.
    Yesterday I went to a Mobistar shop, the guy tried lots of thing I already tried (different apn's, ...).
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    But, that if I call to Mobistar and ask to activate apn mworld.be on my telephone number, it should work.
    Today I called Mobistar Business (you can find the helpdesk number on your invoices), asked to activate mworld.be to have internet sharing access on a windows phone.
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    regards,
    Stijn

  • Lumia 920, Black update, and Internet sharing not ...

    I have a pair of Lumia 920s, both the developer edition given out at Microsoft Build 2012.  Both updated to Lumia Black/gddr3 yesterday without any issues, both running on AT&T.
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    I have the same problem only on mobile. Keeps asking to upgrade. Its like the phone doesn't know I have this service. Or the tmo,servers do not know that my account has paid for this. Funny part is,the customer services people say they can see I,have this feature on my acct. Pls jeep me,posted if you get a fix for this

  • Nokia Lumia 920 - Unlocked - Cannot use internet

    I've been having trouble with my nokia lumia 920, namely with the internet (or rather, lack of it) ever since it was unlocked.
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    Solved!
    Go to Solution.

    When you click on settings - Wifi stupid i know but check it is switched on. Under that can you see a list of connection points. Also can you connect to internet via GPRS
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    Username - eesecure
    Password - secure
    Server - Please leave blank
    MMSC - http://mms/
    MMS Proxy - 149.254.201.135
    MMS Port - 8080
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    MNC - 30
    Authentication type - PAP
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  • Lumia 920: Internet Sharing no longer works after...

    I have a Lumia 920 that's a developer build that was provided at Microsoft Build.  After the latest OS update, I am no longer able to start Internet Sharing.  I receive a notification that I need to upgrade to a plan that supports mobile hotspot.  I am already on a plan with T-Mobile that supports mobile hotspots.  I confirmed this with a T-Mobile rep and they suggested I contact Nokia.
    Thank you for any help.

    Yes, unless you have completely reformated the device.
    now,use Japanese.
    crazy strange fix, but that's what I had to,do.

  • Issue with Internet Explorer on Lumia 920 Windows ...

    The built-in Internet Explorer browser can't handle drop-down menus. On touch, the options are shown, the menu rolls out, but when lifting finger, it rolls back instantly so you can't make a choice. If trying to move finger to the sub-menu, the entire screen moves with the menu title fixed under your fingers, as when shifting a web page sideways. So the sub menu again can't be accessed. If using two fingers, the browser doesn't respond when selecting the sub menu. If pressing too long (>1 second) you're asked to share the link on e.g. Twitter... There seems to be no way of accessing the sub menu. So now I'm eternally logged on to LinkedIn since the logout is in an inaccessible drop down menu. Any way to solve this issue? When will this Internet. Explorer error be fixed? It's been there for months now.(May 2013)

    I have the same issue on my lumia 920, love the phone but this is such a nightmare and pretty bad, considering the competition like i phone and Motorola g have no problems like this, plus its pretty embarrassing, i need this access for work, if there is no fix i may have to switch to another brand

  • Cannot do a hard reset of my lumia 920

    Hi Everyone,
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    Here the exclamation mark is supposed to appear but it keeps on showing me the nokia text on the screen.My phone has totally become dead now.any help would be highly appreciated

    The link below should help. Any problems give us a shout.
    http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA142987

  • Lumia 920 Internet sharing

    Hello,
    This might seem like obvious to many but my Lumia 920 is my first smartphone so, to me, this is all new
    At work, I connect my lumia to the company wi-fi without a problem.  I also have this win8 tablet which for some reason is unable to connect to the same network.  If I share internet from my phone (that is connected to the wi-fi, am I right in assuming that it is sharing the wi-fi internet and not my cell data plan?
    Is there any way to check this and make sure I won't get overcharged on my cell data plan?
    David
    Solved!
    Go to Solution.

    unless something has changed or is country specific, you are only able to use internet sharing when you are on the cellular network, not on a wifi network and then share the wifi.

  • Lumia 920 Internet Sharing not working with Window...

    I am unable to get Internet Sharing to work from a nokia Lumia 920 to Dell XPS running Windows 8 with Intel Centrino Wireless-N 1030. Help !!
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    + Tried turning on FIPS: made no difference:
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    + Tried turning of N, and only using g: made no difference
    + Tried different access point settigns on the phone: made no difference
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    I've run out of ideas. Any help appreciated.

    Finally fixed it. First I tried using the latest Intel drivers, but to no avail. So I did a driver rollback, and that seems to be working. Driver version now at 14.2.1.3, Microsoft release.
    So problem is a compaitibility issue with the drivers on the windows laptop.  All I can advise others having similar problems is keep trying different drivers (newest not necessarily the best)

  • Nokia Lumia 920 internet and MMS settings

    For the Lumia 920 our local cellular company(Du UAE) is not able to provide Internet, MMS settings. Nokia has launched this device exclusively with Du(UAE). Can you please help in this regard. How we can configure our handset to use all features in it. Local Nokia care is not responding to this questions.
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    Moderator's notes: Post moved to own thread.

    The Lumia 920 is designed to extract network information from the sim card if the information is on the sim. Sounds like their sim may not contaiun this information. If this is the case, you can manually set it up. We won't have the settings for your network so they will have t o give you that. Once you have the settings, goto Settings>Accesspoint>Add, and just fill in the boxes with the information provided by your network. This list will also tell you what information you need. Would be an idea to have this page open when you ring your network. 

  • Lumia 920 internet data

    Hello, I bought a lumia 920 with att, I have already unlocked it throough them to use it in mexico with telcel, I have inserted the telcel sim card 4g lte, and everything works excellent including  my telephone line, but I do not have data, my plan includes internet data but I do not get it, I cant navigate or use intternet, only via wifi but not through telcel.
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    Solved!
    Go to Solution.

    Couple things you could try:
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  • I have reset lumia 920 and now i don't see Here Dr...

    i have reset lumia 920 and now i don't see Here Drive to download. Say error 805a0194.
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    Certainly doesn't seem to be a problem with your Nokia Lumia 920 as this is also faced by other users as in THIS thread. May be something wrong with the Store or the Servers.. Wait for some time and check again ...

  • Hard reset lumia 920

    I was visiting Germany and bought lumia 920 from Vodafone - this was locked becuase of wrong password and show 132000 minutes before I can re-enter again password. I was trying hard reset but this is not working
    anyone can help with a solution????

    Try the reset described in the link below.
    http://www.nokia.com/gb-en/support/product/lumia920/troubleshooting/

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