Lumia 920 service problems/ no internet access. Also problem with receiving calls?

As of yesterday I have been having a wierd problem with my Windows phone, and exploring through the web, I've seen a couple of other people with this problem as well, with no one really coming up with any other solution but to do a hard reset, which I abosuletly want to avoid. So my problem is that I don't seem to have any internet access, regardless if I am connected to 4G or through wifi. This is real wierd because it just started happening all of a sudden. I didn't do any update, didn't download anything new, nothing like that.I know for a fact that I'm simpily not just mistyping addresses or have airplane mode on, I'm stumpted as to why this is happening. To add another layer of confusion, I don't seem to receive all calls I get. For instace: yesterday, one of my friends called me, I received his call right? Well later that day, my Father apparently called me, but I never received any nottification or even a voicemail that he ever did. What the heck is going on here and what can I do to resolve this??

Hello @ThomasWolf
I’m sorry to hear you’ve been experiencing issues with your phone.
When you say you’re unable to access the internet, is it just via your Web browser? Or is it apps that require data such as Facebook, YouTube, etc.?
Have you tried via more than one Wi-Fi network as well?
Try to open up att.com/ttr via your mobile web browser; do you see a confirmation page?
If you’re continuing to have issues, then please contact us.
Thank you,
Charise

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to forum · permalink
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