Lumia 920 Software Update problems
I have a Nokia Lumia 920 on Orange in UK.
I installed the software update provided by Nokia last weekend - 02/02/2013. Since then I have only experienced issues.
Since the update my signal has been intermittant. For every 10 seconds i have signal, I go 30 minutes without. A no entry sign appears over the signal. I have checked with Orange and run numerous diagnostics over the phone and in store with Orange, the coverage from the netwrok is fine.
Tried a soft and hard reset with no improvement!! The hard reset almost stopped the phone working completely, getting stuck on the gears rotating for 5 hours.
Any ideas? Seems to have been caused by the software update!? Phone also completely blacked out and required soft restart to begin yesterday.
I want a normal phone back, nothing but problems with this 920, especially since the update?
How can i get a clear signal again, and off this forum to catch some much needed daylight!
Attachments:
wp_ss_20130209_0001.png 95 KB
hi mate,
sounds like you may have a hardware issue at hand here. you will need to take your phone to Nokia Care for inspection: http://nokia.com/support
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Process: Software Update [145]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: 3.0.4 (182)
Build Info: SoftwareUpdate-1820000~1
Code Type: X86 (Native)
Parent Process: launchd [89]
Interval Since Last Report: 2386 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 32 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2010-04-28 22:55:55.933 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: AB71F848-AAF1-4E48-9F77-D77ACF99DDB3
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 3
Application Specific Information:
* Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '* -[NSCFString appendString:]: nil argument'
Thread 0:
0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
1 libSystem.B.dylib 0x91deea5c mach_msg + 72
2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x955cc2ac RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x955cc0c5 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x955cbf39 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x949696d5 _DPSNextEvent + 657
8 com.apple.AppKit 0x94968f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.AppKit 0x94961f9f -[NSApplication run] + 795
10 com.apple.AppKit 0x9492f1d8 NSApplicationMain + 574
11 com.apple.SoftwareUpdate 0x00002052 0x1000 + 4178
Thread 1:
0 libSystem.B.dylib 0x91dee44e _semwaitsignal + 10
1 libSystem.B.dylib 0x91e18dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x90332952 ***::TCMalloc_PageHeap::scavengerThread() + 578
3 com.apple.JavaScriptCore 0x9033297f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x91e18155 pthreadstart + 321
5 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
1 libSystem.B.dylib 0x91deea5c mach_msg + 72
2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x970ce264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x91e18155 pthreadstart + 321
6 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 3 Crashed:
0 com.apple.CoreFoundation 0x93c18e94 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 4
1 libobjc.A.dylib 0x95d80e3b objcexceptionthrow + 40
2 com.apple.CoreFoundation 0x93c18dcb +[NSException raise:format:arguments:] + 155
3 com.apple.CoreFoundation 0x93c18e0a +[NSException raise:format:] + 58
4 com.apple.Foundation 0x9533f27e mutateError + 254
5 com.apple.Foundation 0x9531c0a4 _characters + 244
6 libxml2.2.dylib 0x94797f90 xmlParseCharDataComplex + 550
7 libxml2.2.dylib 0x9479a472 xmlParseChunk + 3531
8 com.apple.Foundation 0x9531b5bc -[NSXMLParser parse] + 300
9 com.apple.installframework 0x0012df78 -[IFDistXMLDocument(Private) _setupAndParseScripts:] + 888
10 com.apple.installframework 0x0012d638 -[IFDistXMLDocument initWithContainer:andScripts:andCertificateIdentity:forSoftwareUpdate:returning Error:] + 856
11 com.apple.installframework 0x0012d2c5 +[IFDocument(DistributionCreation) softwareUpdateDocumentFromXML:withBundlePath:] + 185
12 ...le.SoftwareUpdate.framework 0x00044a7c -[SURemoteProduct initWithProductKey:distributionData:pkgReferences:extraInfo:] + 275
13 ...le.SoftwareUpdate.framework 0x00058011 +[SUCatalogLoader(ProductLoading) productByLoadingWithProductKey:productDictionary:localization:baseURL:overrideB aseURL:error:] + 448
14 ...le.SoftwareUpdate.framework 0x00057616 -[SUCatalogLoader _parseCatalogDict:baseURL:] + 748
15 ...le.SoftwareUpdate.framework 0x00057834 -[SUCatalogLoader _loaderMain:] + 354
16 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
17 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
18 libSystem.B.dylib 0x91e18155 pthreadstart + 321
19 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
1 libSystem.B.dylib 0x91deea5c mach_msg + 72
2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x970ce264 CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x91e18155 pthreadstart + 321
6 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
1 libSystem.B.dylib 0x91deea5c mach_msg + 72
2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x952b2520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
6 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x91e18155 pthreadstart + 321
8 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91e366fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x91e18155 pthreadstart + 321
2 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x91de72c6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x91e192af pthread_condwait + 1244
2 libSystem.B.dylib 0x91e1ab33 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x95294dbc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x95294bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x95294b35 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.installframework 0x00137553 +[IFDTargetController(WorkerThread) _handleTargetRequests] + 1090
7 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
8 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x91e18155 pthreadstart + 321
10 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91e179c6 kevent + 10
1 libSystem.B.dylib 0x91e18155 pthreadstart + 321
2 libSystem.B.dylib 0x91e18012 thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0xa04080f0 ebx: 0x95d80e1c ecx: 0xa04071a0 edx: 0x0001c000
edi: 0x18929090 esi: 0xa05bc1e8 ebp: 0xb01c86d8 esp: 0xb01c86d8
ss: 0x0000001f efl: 0x00000286 eip: 0x93c18e94 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x51a21000
Binary Images:
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0x908cc000 - 0x908ccfff com.apple.Carbon 136 (136) <eb3c292d5544512f86e1e4e743c23f8e> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x908cd000 - 0x908cdffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x908ce000 - 0x908d3fff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x908d4000 - 0x908e0fff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
0x90933000 - 0x909b0fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x909b1000 - 0x90dc1fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x90dc3000 - 0x90dcaff7 libCGATS.A.dylib ??? (???) <1339abfb67318d65c0130f76bc8c4da6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x90dcb000 - 0x90dcffff libGIF.dylib ??? (???) <e7d550bda10018f52e61bb499dcf445f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90dd0000 - 0x90dd0ff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90dd1000 - 0x90dfefeb libvDSP.dylib ??? (???) <4daafed78a471133ec30b3ae634b6d3e> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x90dff000 - 0x90e5cffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
0x90e5d000 - 0x90f28fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x90f29000 - 0x90f82ff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90f83000 - 0x90f9bff7 com.apple.CoreVideo 1.6.0 (20.0) <587c9c8966070a7d50276db35e1c76aa> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90f9c000 - 0x90fc7fe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
0x90fc8000 - 0x9111aff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9111b000 - 0x913f5ff3 com.apple.CoreServices.CarbonCore 786.11 (786.14) <d5cceb2fe9551d345d40dd1ecf409ec2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9149a000 - 0x914b8ff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <062b391cc6becb098d8e5f4b32e50c4a> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x91615000 - 0x91625fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <273d96ff861dc68be659c07ef56f599a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91626000 - 0x919c3fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x919c4000 - 0x919c4ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d09000 - 0x91d11fff com.apple.DiskArbitration 2.2.1 (2.2.1) <2664eeb3a4d0c95a21c089892a0ae8d0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91d17000 - 0x91d17ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x91d1e000 - 0x91dd9fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <ebdde14b3ea5db5fcacf39fcfda81294> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91dda000 - 0x91de5fe7 libCSync.A.dylib ??? (???) <d88c20c9a2fd0676dec62fddfa74979f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91de6000 - 0x91f4dff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x91f4e000 - 0x91f9fff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91fa0000 - 0x91fbfffa libJPEG.dylib ??? (???) <37050c2a8d6f7026c94b4bf07c4d8a80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91fc3000 - 0x92042ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x92043000 - 0x920d0ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9212d000 - 0x9213bffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x92148000 - 0x92149ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x9214f000 - 0x92186fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x92187000 - 0x92187ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92188000 - 0x92a62fff com.apple.WebCore 5531.22 (5531.22.7) <65b7168457a1cfe674aab9a0f2275509> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x92a63000 - 0x93103feb com.apple.CoreGraphics 1.409.5 (???) <a40644ccdbdc76e3a0ab4d468b2f9bdd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x93104000 - 0x93110ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x931b9000 - 0x932a1ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x935ef000 - 0x9364bff7 com.apple.htmlrendering 68 (1.1.3) <1c5c0c417891b920dfe139385fc6c155> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9364c000 - 0x93670fff libxslt.1.dylib ??? (???) <6a58a8724941e8a0cfeb0cae28ea3f37> /usr/lib/libxslt.1.dylib
0x93671000 - 0x93687fff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x93688000 - 0x9368aff5 libRadiance.dylib ??? (???) <3561a7a6405223a1737f41352f1fd8c8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9368b000 - 0x9373bfff edu.mit.Kerberos 6.0.13 (6.0.13) <804bd1b3f08fb57396781f012006367c> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9373c000 - 0x937b9feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x937ba000 - 0x93847ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x93848000 - 0x9384fffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x93850000 - 0x9388afe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9388b000 - 0x93a5cff3 com.apple.security 5.0.6 (37592) <5d7ae92f2e52ee7ba5ae658399770602> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x93b2c000 - 0x93c5ffe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x93c60000 - 0x93c6dfe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93c71000 - 0x93db9ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <cf45179ee2de2d46a6ced2ed147a454c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x93dba000 - 0x93dfbfe7 libRIP.A.dylib ??? (???) <e9c5df8bd574b71e55ac60c910b929ce> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x93dfc000 - 0x93e83ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x93e84000 - 0x93e84ffa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93e85000 - 0x93fbeff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x940b5000 - 0x940ddff7 com.apple.shortcut 1.0.1 (1.0) <131202e7766e327d02d55c0f5fc44ad7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x940de000 - 0x940e7fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x940e8000 - 0x940f4ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x940f5000 - 0x94113fff libresolv.9.dylib ??? (???) <9ed809256ce8913cddc3269c2e364654> /usr/lib/libresolv.9.dylib
0x94114000 - 0x94114ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x94115000 - 0x94124fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x9438e000 - 0x943e8ff7 com.apple.CoreText 2.0.4 (???) <f0b6c1d4f40bd21505097f0255abfead> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x94438000 - 0x94438ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x94439000 - 0x94468fe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x94473000 - 0x944fdfe3 com.apple.DesktopServices 1.4.8 (1.4.8) <a6edef2d49ffdee3b01010b7e6edac1f> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x944fe000 - 0x94540fef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x946c2000 - 0x946c6fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x946c7000 - 0x9478eff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9478f000 - 0x94870ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x94871000 - 0x94923ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x94924000 - 0x94928fff com.apple.OpenDirectory 10.5 (10.5) <46ccc9f47cedee69d1c65838c8e4f642> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x94929000 - 0x95127fef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x951f2000 - 0x95231fef libTIFF.dylib ??? (???) <cd2e392973a1fa35f23a0f37f55c579c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x95232000 - 0x95243ffe com.apple.CFOpenDirectory 10.5 (10.5) <4f1fe76bbb063b97eb78057f6be30d66> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x95244000 - 0x954c0fe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x954fc000 - 0x95518ff3 libPng.dylib ??? (???) <df60749fd50bcfa0da5b4cac899e09df> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9559c000 - 0x958a4fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x958a5000 - 0x95d76fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x95d77000 - 0x95e57fff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
0x95fd4000 - 0x9601dfef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96f6f000 - 0x96f93feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x970cb000 - 0x97172fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x97173000 - 0x971b7feb com.apple.DirectoryService.PasswordServerFramework 3.0.4 (3.0.4) <45d0af6eed184b278990175527a0d3fa> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x971b8000 - 0x971bffe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
0x971fd000 - 0x975bbfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibSee if this helps:
Fix for Software Update
See Troubleshooting Automatic Software Update in Mac OS X.
Delete the following files:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/com.apple.SoftwareUpdate.plist
/Home/Library/Preferences/ByHost/com.apple.SoftwareUpdate.xxx.plist
"xxx" is a number.
/Home/Library/Caches/com.apple.SoftwareUpdate/ (delete entire folder) -
Mac os 10.4.10 software update problem -- my mac does not work anymore :(
hello!
i have a powerbook G4- PPC. just today, i did a software update of my OS to 10.4.10 (it was the available update version according to the automatic uptae) and during the final stage of the installation, it says "a problem was encountered...installation package is moved to trash"
when i browsed my mac, my apps does not work anymore!!! they just bounce from the dock when i clicked it but it won't open any window. i emptied the trash and restarted my mac but sadly, it just boot but won't continue to the log in part, only in the silver window with the apple logo and mac os x tiger... and the mouse just turns into the color wheel. i waited for 30 mins and nothing happened.
i don't have a startup disc because the mac is a gift and it was long time ago. is ther a software i can use to fix or revert the changes of the unsuccessful OS update? why is there always a problem when i do OS update? isn't apple software stable?
My mac problems' driving me crazy!!!There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
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