Lumia 920 stuck on Nokia Screen

Hi,
When trying to reset to factory settings, the gears were turning for ages. I left it there doing its stuff overnight and the battery eventually ran out. Now I am stuck on the Nokia screen.
I looked online and tried different suggestions but nothing has worked so far. I did try both soft and hard reset but it keeps getting stuck on the Nokia screen.
I checked for a Nokia Care centre but it seems there is nothing around the Bournemouth area.
Does Nokia has a Customer Support centre I could send the phone too? How do I get my phone (still under warranty) fixed?
(Contacted the twitter with this question yesterday morning but did not get a reply so far.)
Thanks,

if spinning gears take more than 30 mins, thats no longer normal :/
if you haven't yet, try this....
- make sure charger is not connected
- when fone is off, press volume down & connect the charger
- after exclamation point appears, press vol up, then vol down, then power, then vol down
- the fone should reset itself
some links related to nokia service in your location...
http://www.nokia.com/gb-en/store-locator/?action=storeSearch&qt=Bournemouth+&country=GB
http://discussions.nokia.com/t5/Nseries-and-Symbian-Smartphones/Alternative-Nokia-Service-Centre-In-...
Bigticket38 wrote:
Hi,
When trying to reset to factory settings, the gears were turning for ages. I left it there doing its stuff overnight and the battery eventually ran out. Now I am stuck on the Nokia screen.
I looked online and tried different suggestions but nothing has worked so far. I did try both soft and hard reset but it keeps getting stuck on the Nokia screen.
I checked for a Nokia Care centre but it seems there is nothing around the Bournemouth area.
Does Nokia has a Customer Support centre I could send the phone too? How do I get my phone (still under warranty) fixed?
(Contacted the twitter with this question yesterday morning but did not get a reply so far.)
Thanks,

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Hi, got my lumia 920 a week ago at the most. First day, wouldnt turn on after initial setup. Hard reset, this went on for a couple of days, thought an update might fix it, got around to it and now the phone is stuck in a reboot cycle, goes from Nokia to black screen back to Nokia and so forth. I tried the power/volume down key, no luck, before that, the phone wouldnt even open up settings, brought up a "loading..." message and back to homescreen. Help
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hypafly wrote:
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Miceman wrote:
...gee, I'm beginning to wonder at the merit of ths 920 purchase.
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Lumia 920 Stuck At Spinning Gears.

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Hi Jieqin
Welcome to Nokia forum!
Try to perform this troubleshooting steps on your phone,
Nokia Lumia with Windows Phone 8
Step 1
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.
(To cancel OS reset and exit to the normal mode, press the Volume Down + Power Key and hold them for 15 seconds).
Step 2
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The phone will reset and boot up automatically. Please note that this may take several minutes.
If this will not resolve your problem, you may consider sending your phone for repair so that engineers from repair facility will be able to assess your phone, check www.nokia.com/support.
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Lumia 920 stuck with spinning gears (bricked) afte...

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you did try the complete format instructions on that page right?
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Photo 1 (1).jpg ‏138 KB

You'll need to visit a Nokia Care Point or send the phone in to a Nokia Repair Facility. Use the 'Contact us' link on this page to get more information.
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I need your help..
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I want to find the original replacement part for the L920 but I live in Paraguay (whe don't have Nokia care, whe have ANOVO service but there cost me (only glass) the 90% of my cellphone price that I bought from Amazon.com whene in my country cost 3 times more), yeah I kwo we hate when you try to find the original piece and no one can help you, you buy a generic and is not the same but how you can identify the legit? so my advice is wach the youtube video and try to see how is the part of the flex cable and that's will help you to buy a new glass digitalizer (yeah it **bleep** you of nokia is not selling the parts for people who knows to repair things and when you try to find help or links they say "you can't talk about 3rd party replacement" but we offer you to pay a new cellphone to have your like a new) like user that's sound for me "we make phones but when you crack your screen buy a new one, we don't care"... the ugly truth
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Nokia Lumia 920 India Launch ! - Some Observations...

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Being a Nokia fan for years .. I decided to write this .. I hope people at the right level from Nokia see this.
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Hi slon!
Welcome to Nokia Forum!
Let me answer your question in the same manner you have presented it.
1. How can I configure networking option for individual application (it was standard option before, see N8)
- Can you tell me which particular application/s you are referring to? The phone prioritizes WLAN connection over 3G to ensure quality customer experience.
Example: Nokia Maps - when downloading map data, it would require you to use WLAN as phone would require high amount of data.
2. Where can I find the option like: Automatic, Always ask, WLAN only when using access to data connection
- These options are not available on the device. However, you can find some settings that are similar to what you are looking for:
Settings>Wifi>Tap on Advanced> you will have the following options:
Notify me when new networks are found
Automatically connect to Wi-Fi hotspots
Send information about Wi-Fi connections to help discover nearby Wi-Fi
Keep Wi-Fi on when the screen times out

Lumia 920 stuck on Nokia Screen

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