Lumia 920 - Whatsapp not downloading videos...

Hi,
When I press on the video, it loada as if it will download but then stops, tried so many times! File size is 2.4mb. Strange that videos have worked before though. So it's confusing.
Thanks in advance.

Yes. Latest version after it went missing for a while. If I install/reinstall, would I lose the file? As it hasn't officially downloaded? Wishful thinking I guess, lol.

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Dear All,
thanks to this great support community website, I will b hopefully able to solve my prob.
Description:
my nokia lumia 920 has got the latest Win8 firmware and Lumia Amber update ( with 3 UK) but when trying to play videos on my win 7 pc's,
the actual video is corrupt or does not work properly,ie sound and slow immage processing.
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DESPERATE,PLS HELP!!!!!!!!
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Attachments:
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appmenu.jpg ‏15 KB

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