Lumia 925 capacitive buttons light on/off scheme

Hi everyone,
I have just bought a Lumia 925 and have been using it for 2 weeks. It operates on Lumia Cyan firnware with WP 8.1. The point that I do not understand is the capacitive buttons light on/off scheme. Buttons lights turns on and off arbitrarily. There is no matter you are using it in under bright or dark environment or condition, the lights turn on and off arbitrarily. Why? or is there a operation scheme that I could not realize?! Confused...

I vaguely remember being annoyed by that when I first got my 1520, coming from a 900. I don't know if they changed it, or if I got used to it. I tired just now, but I'm not sure what's supposed to make them turn off. Under what conditions would you need them to be off? I would understand dimming with the screen. Those who said they aren't always on, what do you do to make them go off? I tried battery saver mode and it didn't do it. Maybe I need to go in a dark closet?
I wish that was the worst problem I had with my capacitive buttons...

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Nokia Lumia 720 capacitive button light leak

I just bought Nokia Lumia 720 a week ago and i discovered the capacitive button has light leaked to the display above.
The display is so beautiful and i like it but the light leak is annoying especially when the display is showing dark colour.
Anyone has this problem?
Attachments:
20130530_234248.jpg ‏75 KB

Its a minimal light leak wouldn't bother me tbh,however you can return the device to point of purchase for replacement,dont forget your receipt.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Back, Start, and Search button lights turn off and...

the led lights under the touch buttons at the bottom of the screen sometimes turn off, then come back on again after a few seconds. I can't find a reference to this anywhere in the manual - is this normal?
could it indicate an area of low connectivity?
Solved!
Go to Solution.

Ok. Found how to fix it:
You need to remove your version to original and then resotre back up.
This video shows is exatly how it is done.
http://www.youtube.com/watch?v=K3JdQY5FGiw
After that you can resotore all your phone (just make sure you made bakups), all besides the start screen setup wich you need to orgenzie again- all the rest is the same.
Good luck

Lumia 830 capacitive button issues.

Hi there. Big fan!
I've purchased the at&t L830 recently, and so far its great. The one issue I have is the search button will sporadically not work, even when pressing it the exact same way as when it did work. Since the phone is still in its infancy, there's not much information out there on this issue, save for a few posts on wpcentral.com.
I've got a screen protector on it that makes the issue slightly worse, but even without it, the issue is still there. Did I just get a bad phone, or does this seem like it could be a software issue? The demo model seemed to work perfectly in the store. I will head back there and see about swapping mine out.

Hmm, I do have a colleague who bought a 830 just a week ago and over heard him complaining that he cannot use the search button as it does not respond so I know that it's the same issue as you guys here. Btw we are in Europe with a global unlocked version of 830
If this is indeed a HW failure, AGAIN, like the 930 has with the extreme heating and screen lifting it would be bad for MS . This is the reason why I have given up WP. I cannot accept spending hundreds of EURos on a phone with so many problems. I really hope someone there will someday test these devices before giving green light for mass production instead of putting us, users in a bad mood. You know, MS, it's not funny taking several rides to the local store for replacements because you cannot manage to do something right
I wonder how much do I have to wait for MS to deliver a working phone, without so many and so severe HW failures???

Lumia Denim update now rolling our for Lumia 925/L...

Hey guys,
Great news! Today we have started rolling out the first batches of Lumia Denim updates for Lumia 925 and Lumia 1020 in Europe. You can find the update instructions & follow the availability details from here: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/-
Latest software release for Nokia Lumia 925 is Lumia Denim (3051.50009.1451.10xx/8.10.14226.359)
Cortana, the most personal digital assistant, is now available also in the UK and China. New features for Cortana include improved natural language, car kit integration for contacts using Bluetooth, snooze reminders, and calendar improvements. Cortana even does character impersonations upon request.
Organise and further personalise your start screen easily. Group apps into a folder on the start screen, rename the folder, and rearrange tiles inside the folder for greater personalisation.
Improved Glance screen with Bing Weather or Bing Health & Fitness data, in addition to time and date, notifications, and app data.
Updates to the Lumia Storyteller and Lumia Selfie apps. Available from Store.
Connect and browse even faster with improved download speeds on mobile websites.
Install phone updates more easily by scheduling them for a time that works best for you.
Additional improvements to stability, battery performance, push notifications, WiFi connectivity, consumer VPN support, Apps Corner, merging and forwarding text messages, custom snooze times in the Alarms app, Store Live Tile (available in the US only), and more.
Latest software release for Nokia Lumia 1020 is Lumia Denim (3051.50009.1451.1xxx/8.10.14226.359)
Cortana, the most personal digital assistant, is now available also in the UK and China. New features for Cortana include improved natural language, car kit integration for contacts using Bluetooth, snooze reminders, and calendar improvements. Cortana even does character impersonations upon request.
Organise and further personalise your start screen easily. Group apps into a folder on the start screen, rename the folder, and rearrange tiles inside the folder for greater personalisation.
Improved Glance screen with Bing Weather or Bing Health & Fitness data, in addition to time and date, notifications, and app data.
Updates to the Lumia Storyteller and Lumia Selfie apps. Available from Store.
Connect and browse even faster with improved download speeds on mobile websites.
Install phone updates more easily by scheduling them for a time that works best for you.
Additional improvements to stability, battery performance, push notifications, WiFi connectivity, consumer VPN support, Apps Corner, merging and forwarding text messages, custom snooze times in the Alarms app, Store Live Tile (available in the US only), and more.
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Lumia Denim performacnce is not good as Cyan. I have lumia 925 and it is heating more after upgrade.
What OS giant??
I reset the phone but still it is worst.
It heats like a hell.
Lumia is like wired phone. very poor battery performance.
So many Apps are not able to start.
I was happy with Cyan. Denim is not so great as expected.
93tid wrote:
davidotato wrote:
Updated my 1020, but there isn't a fix for capacitive buttons light turning off when "Settings>Display>Brightness with battery saver" is on.
Do you know something about a fix for that issue???
I believe that is the way it is supposed to behave with battery saver On, so nothing to fix.

Nokia Lumia 925 with Black update - When low light...

The ambient light sensor doesn't seem to be correctly used in low light conditions.
In low light, with the phone "locked", just push the middle unlock button. The screen show the usual unlock screen, but at high brightness, for what seems to be a variable time (every time I do this), but not longer than 100-200 ms. Then the ambient light sensor starts to work, and reduces the display brightness.
This has only started since the black update. My Lumia 925 was working fine before, and now this display brightness problem has started. It only happens in low light conditions. If there is enough light (eg. daylight), the screen doesn't start with max brightness to begin with.
It doesn't matter if I'm using "glance" either. With this feature turned on or off, in low light conditions, this problem is the same.
I am now not using glance (I wasn't really using it before the update anyway), and I've set my screen brightness to a set value as a workaround.
OS version 8.0.10517.150
Frimware: 3051.40000.1345.1001
Hardware: 0.5.6.1
Radio: 3.2.04047.1
SOC: 8960
Solved!
Go to Solution.

So I've played with my phone more ... and I don't think there is a big problem. If I move to a room that is darker, and wait a few seconds, the phone unlock screen isn't bright when I hit the unlock button. It seems the phone now needs longer time to get used to the light conditions it is in.
Maybe the Lumia was always like this, or maybe the ambient light sensor has a slower response time now, and isn't polled as often for its reading, like it was before. More likely is that as I have been playing with the glance screen, I've been locking and unlocking quickly, while walking around. The phone hasn't had enough time to update the ambient light settings.
Interestingly, with the glance set to interval, I can still wake up the interval screen when placing my hands on the screen. I had left my phone for sometime on its own, then I lifted it up. Either my fingers or the movement triggered the glance screen to turn on. Or its has a timer as such, and just happened to turn on at this point in time ! Who knows (well I'll search for more info about the new glance settings now).
So it looks like there is no problem. Either its always been like this, and I'm testing the ambient sensor polling to the limits by pressing the unlock button often. Or the polling rate has been reduced (maybe to help increase battery life).

Light bleeding from capacitive buttons.

Hello.
My brand new Lumia 900 has light bleeding onto the screen from the capacitive button's backlight. There is also light coming out on the leftside between the glass and the polycarbonate.
Is this a common problem and can I return this phone as DOA?
Thanks.

I have it on mine and honestly its not that obvious, unless you are really looking for it or during night time..
The lumia's generally have quiet a few bugs, both in hardware and software, which I tend to ignore as overall its beautiful phone.
If it worries you too much get it changed although there is little chance the new one might have it as well

Lumia 925 swtiches off all of a sudden

#NokiaIndia i hope at least you will hear my plea , in the month of december 2013 i got a Lumia 925 as a Birthday gift from my sisters. It worked fine , i loved each and every feature in that phone in fact it was an amazing change from my samsung S3 . Sadly right after 12 months while using an app, My phone just got switched off and it never is On till date. So immediately the very next day as any other Nokia Customer would do , I just went to the #NokiaCare , Explained to them about all the issues and i was ready to pay for all the damages just to get my phone back in Hand They registered and wrote all my issues with details, asked to pay an advance of Rs 50 to find out the issue and let me know. After a couple of hours I had to call back myself to the customer care unit and find out the update. They asked me to come to the service care, once I reached the service care I was taken by surprise, The Manager from the Koramangala service centre delibrately put a pin between the screen and body of the phone and says your screen has been damaged and you need to pay 12,000 rupees as the screen and touch are in built, Later after few mins the technical person who diagnosed the phone came out and says due to water log problem the phone is not re-booting, If that is the problem you need to pay 4500 Rs.
I asked them if this can be fixed and they were not sure if they could do it or not. With a hope I had given my phone would be reapired and I get a callr 4-5 days just to tell me that the screen is shattered from the inside and the hardware has been crashed , Then i asked them for the estimate they gave me a sum amount of 15,000, Where Rs 10000 for replacing the harware component and additional 500rs as service cost . I asked them about the warranty and they told me warranty can't be used to cover physical damage . . Suddenly to my horror one of the Service agent gave me a call and tells me ''Sir sorry to say this Only your phone screen can be repaired and not the hardware component'' . I asked them ''What's the use of a phone which i can't use to make calls'' . they just give me a reply saying ''I Don't know'' . I Wonder how did #Nokia Service Agents instead of treating a Customer as King as well as satisfy them with their complaints say something like that ? I Believe #NokiaIndia #Nokia #Lumia is known for their durability . Depressed and Unhappy i went to the care center they gave me back my phone , Giving it a look i found that the casing wasn't done properly.SO my question is why do I have to to shell out Rs 15000 while I can get a new phone for 25,000 Rs onine. Its not like i broke the phone into two and gave it to the #Nokiacare just to do some miracle and get it back alive . Its totally a functioning phone , Really Disappointing customer care service firstly , charging a bomb to the customer just to repair it . JUST 13 months OLD PHONE WORTH 30K .. Am i supposed to just forget the phone ?? or do i get any justice at all ? But seriously thanks to the amazing Nokia Care agents who Indirectly asked me to just forget my phone . Really disappointing , I pray that no one should go through a situation just like this . Spending a Bombshell for the phone and the company themselves can't repair what they made ... Hopefully someone serves justice to Customers who would have faced similar experience from the official #Nokia #Nokiacare service executives . Or does it just happen in India because of the emotion-less Service agents that i encountered with . #Nokia #Lumia #NokiaIndia #Microsoft. Hope this goes Viral and my phone gets replaced or repaired .
Thanking you
Unhappy Customer

Hi, Babuska. Welcome to our community! Sorry to hear your story. However, since this is a peer-to-peer community, we suggest reaching out to your local contact center for further assistance regarding this matter.
Thank you for understanding us!

How to switch off 'Cell Info' in Lumia 925

I recently bought Lumia 925. I am getting constsnt messages pertaining to 'Cell Info'. They keep on appearing once in every few seconds & pile up in a huge number. You can not make a call unless you acknowledge all of them, which takes huge time, alternatively I have to switch the phone off & on & make a call after re-boot!!
I was using Nokia E 63 earlier. It had a setting facility for 'Cell Info' on or off. I do not find any setting facility for 'Cell Info' in Lumia 925.
Please guide me how to set the Cell Info off, or I will have to discard this Lumia 925

Thanks everybody for the suggestions!
a) I tried with SIM of other service provider : There were no troublesome flash messages. b) I contacted my service provider: Airtel: After trying for tremendous patience with support number 121, somehow I could convey the message about what was happening. My call was transferred to a senior person, who promised me that these 'Flash' messages would stop in half an hour. It did not happen. Once again through 121, once again the promises, nothing happens. I personally visited Airtel support centre. Again nothing happens. c) I tried my old E 63 & switched off Cell Info with the same SIM. I am not able to use Lumia 925 because of Flash messages accumulating every few seconds.
Conclusions: I have to change my service provider Or Phone Or Both. – Now I may go for the last option with frustrations.

Lumia 1020 focus assist light wont turn off

lumia 1020 focus assist light wont turn off. i've done a hard reset and a soft reset. ive also drained the battery but the little round light continues to be turned on .
i checked and it looks like ive still got warranty from nokia. will they still honour the warranty if ive updates the software?

I have the same problem, I tested everything, hard reset, soft reset, using recovery tool to back to Cyan version, still the light is ON.. what is tyhe problem, it is ridicolous that Microsoft/ Nokia do not give an answer to this problem as many users have the same problem........
tiny_chef wrote:
Hi, alekswithkz. Just to verify, when you say hard reset, do you mean: Settings>About>Reset? If yes, you can try to download and use the Nokia Software Recovery Tool before considering sending the phone for repair.
http://www.nokia.com/us-en/support/software-recovery/
Note: The link is from Nokia US. If you are in another country, feel free to download the app from your local Nokia website.
If the issue remains, it's best to have it examined by an authorized Nokia technician. This will also determine if the repair will be covered under warranty. Warranty period starts on the date of purchase. Please bring your receipt for warranty verification.

Shutdown doesn't shuts off the laptop in Windows 10 (64 bit)- FAN, Power button Light still on

Hello. I have HP pavilion p045tx. Recently I upgraded to windows 10 update (64bit). When I shut down my laptop, the screen turns off but the power button light, fan etc still keeps on running. Previously I was running windows 8.1 home edition. I didn't face any sort of problem like this. Please give me solution what to do.

Download version 9 or 10 of the Intel Management Engine Interface (MEI) Driver.Navigate HP's Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the latest approved driver for your model. Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu. Look for the download in the "Driver-Chipset" category. If an MEI driver with a version number starting in 9 or 10 is listed, download it. [Version 9.5.24.1790 1.5M (http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66228.exe) will work for most models.]If an MEI driver with a version number starting in 9 or 10 is NOT listed, download the appropriate driver directly from Intel (https://downloadcenter.intel.com/search?keyword=intel+management+engine). [Version 9.5.24.1790 1.5M (https://downloadcenter.intel.com/download/23091/Intel-ME-9-Management-Engine-Driver-for-Intel-NUC) will work for most models.]Download the Windows 10 "Show or Hide Updates" Troubleshooter Package (http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab).Change the Windows Update Services setting from Automatic (Delayed Start) to Manual.In the Control Panel, select Administrative Tools and open Services.Scroll down to Windows Update and double-click it to bring up its properties.Click Stop to stop the service from running.Change the Startup Type to Manual and click OK.Install version 9 or 10 of the Intel Management Engine Interface (MEI) Driver. If you receive a dialog warning about replacing a newer version of the software, accept it.NOTE: You do NOT need to uninstall version 11 before installing version 9 or 10. The presence of some version of the driver is required in order to "upgrade" (or in this case downgrade) it.Run the Windows 10 "Show or Hide Updates" Troubleshooter Package and hide updates to the Intel Management Engine Interface (MEI) Driver. (Doing so will block your system from automatically reinstalling or showing updates for version 11 of the driver.)Change the Windows Update Services setting from Manual back to Automatic (Delayed Start).Restart your computer.Rejoice! You can finally sleep and shut down again. --DanG

Nokia Lumia 925 No Display After Switch On

When I switch my Nokia Lumia 925 off and then turn it back on again I get no display.
I know its on because I can press the on/off/ button and the soft keys will vibrate when touched.
I can even take a picture using the camera key, confirmed with a flash but I have no display whatsoever.
Anyone else experienced this issue? Soft reset seems to the the trick but I get the same issue everytime I turn my phone off and turn it back on again.
I love the phone to pieces but this issues are starting to dwell on me and whether I made the right choice.
My OS info if it helps is:
OS: 8.0.10328.78
Firmware: 3047.0000.1326.2005
Hardware 1.0.0.0
Chip SOC version 8960

In the light of this, my advice is to take it back to where you bought it from. There's clearly something wrong with your unit.
The Lumia 925 is a great phone. Don't let this bad experience change your opinion of the model. You may have had bad luck with yours, but it doesn't mean that *every* Lumis 925 suffers from the same fault!
Have it looked at by your nearest Nokia care point or, if you got it from an operator, contact them instead for the procedure to follow. They might even be able to give you further advice and things to try that could fix it for you without having to send it off.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Problem with Nokia Lumia 925

This is what i encountered with my nokia Lumia 925 after 3 days of usage, i am not sure anyone besides me, facing the same problem.
- Overheating, after taking few photos, the phone feel a sudden of heat near the camera.
- Freeze, the phone freeze sometimes, and auto turn off the wifi, when you open it, it says you need to restart the phone, before can turn on the wifi.
- Music + videos apps, when you swipe your music in the apps, the apps freezes, but music still playing. Frustrated when you trying to change tracks.
- Video, i transfer some of my video via windows 8 to the phone, some of it lagging while playing the video. i have try numerous video format, it is still the same. I think it is a software problem. It works fine on my old lumia.
- Auto reboot, my phone has been reboot for 2 times, one time is after a called,another one is after i finish using my wechat application.
Lastly, i love lumia 925, i think the design and the pictures capability are what i really in love with, but i hope someone from nokia could tell me how to solve the above problems.

Hi, Di_vico. Does this mean you are not using the case anymore? Do you have a Lumia 925 as well?
As the concern is present with a case on, try doing the below steps. Let's check if these will correct it.
1. Press and hold the volume down and the power buttons at the same time until you feel a vibration (about 10-15 seconds). Your phone will restart automatically.
http://www.windowsphone.com/en-ph/how-to/wp8/phones-and-hardware/restart-my-phone
2. Check that your device is running the latest software version. Go to Settings > phone update.
http://www.windowsphone.com/en-ph/how-to/wp8/basics/how-do-i-update-my-phone-software
Make sure that all the system apps are updated. You can go to Settings > applications > store > check for updates. You can also scan the QR codes from the below link:
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Keep us posted.

Nokia Lumia 920 Home button not working

I was using my phone as usual and suddenly the home button stopped working. I was on Facebook, wanted to go to the start screen because I had just received a text message and I realized the home button was completely unresponsive. I tried a soft and hard reset and it still doesn't work. The button lights up as it's supposed to. The phone hasn't been dropped or has received any major (or minor, in that case) damage.

Hello, marurokz. Are the other capacitive buttons (Search & Back) of your Lumia 920 working fine? Do you have any screen protector covering the Start button of your phone? If yes, try removing that portion for a while and see if it'll work. BTW, is your phone's SW updated? Check it by going to Settings > phone update. Keeping your Lumia 920's SW updated helps assure that all of its features are fully functional.
We'll wait for your response. BTW, welcome to the Microsoft Mobile Community!

Lumia 925 camera

Hi. I bought a new phone. When I start taking pictures, I quickly find out that something is wrong. All pictures look like they are out of focus on top left side. When I send phone to service, they say nothing is wrong. They said that all Lumia 925 are making the same photos. Can anybody send me your pictures, taken with Lumia 925 for comparison and to have proof they are wrong. If any of the people from Nokia are reading this, I also post 3 photos taken with my phone.
I also search for possible problems that make this affect. Angled lens make similar affect. If you whant more details, contact me.
From such a product like Nokia Lumia I didn't expect such a problem.
Dejan
Attachments:
WP_20130921_018.jpg ‏2021 KB
WP_20130923_004.jpg ‏2906 KB
WP_20130923_013.jpg ‏4016 KB

How are you taking the photos , physical camera button, onscreen camera button or touch to focus and take ? The only one that looks to be 'out of focus' is the third one , which actually looks more blown out due to the light source. All the photos look to be focussed perfectly in the centre in each case. I honestly don't know if there is a fault with your phone, but as you have already had the phone checked I just wonder if there is anything you may be doing inadvertantly that is affecting the result ?
Also which camera app are you using, you don't by any chance use the standard camera app and have the default set at close up ? As I say I really don't know the cause of your issue but if it has been checked I am just trying to think of possible reasons . You can of course try Nokia Care again.
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Lumia 925 capacitive buttons light on/off scheme

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