Lumia 925 Cyan: Nokia saving on dots :)

Hi,
Noticed that on date format there is no dot after month. e.g in action center there is under time date 4.7 (not 4.7. that I am used). Same applies also to photos.
Or is it so that full month is indicated as 100.0

apollinaris wrote:
nilesh1vedi wrote:
Hi Hans,
Thanks for your reply. It is indeed useful.
But, when I connected my phone with the Nokia Software Recovery it gave me an update option to a lower Firmware version - the Developer Preview version of WP8.1
So i decided to do things the old fashioned way;
I backed up the phones messages and apps & settings with the WP server and did a hard reset.
When the phone rebooted after the reset; I restored the presious settings and ran the OTA update again.
So, now the phone is back where it was minus the photos and music & video files that I backed up on my PC.
Apparently, the battery seems to be stabilizing now and not draining as quickly as it was earlier. But I am still monitoring the phone's battery performance and being cautious as I do not want to be out somewhere with a dead phone.
Will post my obeservatons of the battery performance in a couple of days.
Thanks again.
Cheers!!!
Hi,
So, you did a hard reset (I guess from Lumia's menu from "About"?) and after that running OTA for the latest update. But I thought that hard reset via the phone itself leaves its current OS/firmware version intact (ie WP8.1 & Cyan), and it just erases all personal info, settings, etc.
So my question is: How did you manage to do an OTA after hard reset? Can you please give us more details?
Many thanks for your answer. Need it badly since having the same issues with my 925. Am about to downgrade from 8.1 back to 8.0 with Nokia Recovery Tool, but want to do something else one last time.
Kind regards,
Serge
Hey Serge,
Thats exacty what I did. In Settings - About - and Reset....
You're right it leaves the OS at WP8.1 Cyan.... But as I mentioned I had backed up all my App settings in 'Backup" and thus just restored it after the Hard Reset. After the Hard Reset and restoration, I received a popup for a System update again. Following that, everything has been working fine as of now.
Hope this helps.
Cheers!!!
Nilesh

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Lumia 925 to nokia xl dual sim.

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is it possible? if can, how?
at least i want the sms....
thanks.

Have you tried via Bluetooth using the Transfer My data app ?

Lumia 925 cyan update problem

Hi , i updated to windows 8.1 official version on my lumia 925 and the problem im facing is the battery. It wont get me through a day of normal usage. Pls dont tell me to close wifi, glance etc. becouse i followed every single battery saving trick.
Thank you.

have you tried performing a soft reset, and checking you are up to date with the latest Nokia system app updates from the Store? else a hard reset may be in orde.r

Lumia 925 Cyan: All alarm sounds missing

Hi,
has anyone else yet counter a problem with missing sounds? Case: Alarm clock didn't woke me this morning. When I checked the phone I noticed that there was no sound from alarm clock, notification or from any other. Adjusted the sound to maximum, no help.
Battery life was running almost out and when I plugged device to charger all sounds came back.
So, be noticed that if you have important meeting in the morning that the device is plugged into charger or it might not sound an alarm to you

Tumau5 wrote:
Hi,
device is updated with official WP8.1 Cyan release (. All sw is up to date and cyan will bring auto-update feature to all sw from store, so on that sence everything should be ok. I haven't done soft reset to device as it is not requested or required as far as I know. If it is required then Nokia should include it to update process.
Soft reset is not a mandatory step in any update process and in general is not required, however it is a very useful troubleshooting tool for many issues, including potentially the one you have experienced.

Did not receive SMS pin on lumia 925 for Nokia Mus...

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johnIND,
Since your concern is account related, you may contact Nokia Care Hotline in your country or Nokia local support at http://www.nokia.com/global/support/locations
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Migrating to a Lumia 925 from a C6-01

Hi all,
I currently have a Nokia C6-01 Belle phone and I've just bought myself a Lumia 925. As I expect the Lumia 925 to be delivered to my home in a couple of days, I have to make a plan on how to migrate my data from the C6-01 to the Lumia 925.
Contacts: I already synced the C6-01 to my Microsoft Live account. I managed to do that by setting up an EAS (Exchange Active Sync) email account on the C6-01. So, when I get my Lumia 925 and log into my Microsoft account, the contacts will be automatically synced.
Photos & Videos: no problem here, I'll just need to upload to my SkyDrive the media I want to see on the Lumia 925.
Nokia Maps favourite places, collections and routes are also covered: the Maps app on my C6-01 is always synced with HERE.com. All I'll have to do is sync the Lumia 925 Maps app.
Browser bookmarks: I use two browser on the C6-01: the native Belle Browser and Opera Mobile. On each of them I have a different set of bookmarks which I would like to transfer to Internet Explorer on the Lumia 925. I have no idea on how to do that.
Calendar entries and tasks (to-do): I don't know how to transfer them to the Lumia 925.
Notes: I have several notes I need to transfer to the Lumia 925.
SMS messages: I have a lot of them on my C6-01 I would like to transfer to the Lumia 925. I guess those messages are stored on the C6-01 internal memory, not on the SIM card.
I would appreciate any help you can give me on how to transfer my data from the C6-01 to the Lumia 925.
P.S.:
I'm now reading the Lumia 925 User Manual, which says on page 14 of the UK version:
"Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts and text messages from your old phone. Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the
phone memory, not on the SIM."
If that's correct, it's possible to transfer SMS messages from the my old phone to the 925 via Bluetooth. What do you know about that?
Best regards,
Solved!
Go to Solution.

Nokia Suite (v3.6.x and later) allows for an easy transfer of contacts, calendar and photos to your Nokia Lumia Windows Phone via SkyDrive.
Here's how this feature works;
Connect your Nokia S40, S60 or Nokia Belle phone to your PC using the USB cable.
After Nokia Suite is started and your phone shows as connected select Tools>Upload to SkyDrive and follow the on screen instructions. If you do not have one yet you will have to create a Microsoft account which has a SkyDrive attached to it. You can create such account here.
You will now have to reset your Nokia Lumia Windows Phone. Doing so will erase all content from the phone and return it to it's 'out of the box' state. Make sure you have synced any media files to your PC (Zune for WP7.x devices / copy them through explorer on WP8.x devices) or Mac(Connector). You can sync these back after the reset. When finished reset your Nokia Lumia Windows Phone using Settings>about>reset your phone.
Go through the Device First Use sequence and when asked enter your Microsoft Account used to save the content from Nokia Suite. When the setup has finished your will find your contacts, calendar and photos have all transferred to your Lumia. These will also be available through your Microsoft account through the web interface. The list of installed (paid) apps is also restored and the phone will start downloading these once the restore is complete. You can switch to WiFi for this if you have access.
It is important to note this transfer will only work to the Nokia Lumia at the Device First Use sequence (after a reset). If you have your Lumia setup it will not look for or sync the information copied to SkyDrive through Nokia Suite.
SMS message can not be transferred directly, but you can export all messages in Nokia Suite (Messaging>File/Export all text messages) and open the resulting Comma Separated File (.csv) in Excel or OpenOffice Calc to create an Excel sheet (.xls file) this can then be copied to your SkyDrive and opened from the Office app. You could also use a tool to create separate files from the exported .CSV file and copy all of these to SkyDrive.
I would begin with using Nokia Suite to transfer the data you can transfer this way tou the SkyDrive registered to your Microsoft account as you can do this now. When you receive the 925 make sure cellular data is enabled during the Device first use sequence and once you enter the Microsoft account login and password the data will sync to the phone from there.
Anthing else after that you might want to let us know so we can see what best way to do this.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Unlimited Music Subscription on Lumia 925

Hi,
I bought a new Lumia 925 from nokia Priority dealer from hyderabad. Today I created a new Nokia account ([email protected] this is happened to my facebook id as well). I activated Nokia Music with this id, and to my surprise, the subscription info says that it will expire on Mar 2nd. (From Nokia Music --> Seetings --> Account). Cna you please let me know any issue is here? How can I get it for One year
Moderator's Note: E-mail address was removed. Please don't publish your personal contact information on a public forum.

Congrats on your first post, VENU21. About your concern, we ask you to be patient as the relevant team is working on it. See this link for more info: Renewal of Nokia Music Subscription.

Nokia Lumia 925 Windows phone keeps shutting down

     I have had a problem for the past 2 months, my Nokia Lumia 925 with Win 8.1 keeps shutting down spontaneously. (I did not have this problem before 8.1) This is my third phone in the last 2 months (warranty program keeps sending me replacements) and it shut down for the first time this morning. All 3 have developed the same problem, the phone will shut down spontaneously and the only way to start it up again is a soft reset (Volume down + Power for 15 seconds). I have had a total of 10-15 shutdowns between the 3 phones and this is a conservative estimate.
     I am thinking that this has to be a setting or an app that I use (and few others do) that is causing the shutdown since I have only seen a few other similar issues in the forums. Here are some of the basic facts about my situation and some of the actions I have taken:
              - I have wiped the phones repeatedly (3 phones wiped a total of 3 or 4 times not including the initial setup of the replacement phones, which is getting really old--really fast).
               - I have tried turning off NFC, but that obviously wasn't the issue because NFC was off this morning when it shut off.
                - I have tried trimming the screen protector/screen guard I installed as suggested in one of the other forums even though that seemed ridiculous (I think that was a different model phone too, but I gave it a shot)
I have not noticed any common occurrence such as
                           --when a certain app is running
                           --when it is on/off charger,
                           -- When the battery is full or low (it was 24% this morning).
               -I have 2 chargers, 3 if you include the car charger that I have never had to use due to great battery life.
               - I have called tech support several times, all AT&T can tell me is that this is not a known issue and I should wipe it again. Nokia says the same and that I should send it back to them for repairs. That seems fruitless to me because I have had 3 different phones, what are they going to repair that a new phone won't fix?
       It takes me 3 hours to reinstall and set up my apps, I am getting very frustrated. I really love the way this phone functions, the software is good, the screen is brilliant and very sensitive, the camera is great (although a bit slow), and the size and feel are perfect for me...I hope that someone here on the forums can help.
Thanks for your help in advance...
Al

Hello, mariaadamsky.
We appreciate you reaching out to our community regarding your concern. You are using a Lumia 925 as well, correct? Did something happen to your phone that possibly caused such behavior? Did you try doing fixes on it?
Latest software released for Lumia phones is the Lumia Cyan. To confirm that you have it installed on your phone, go to Settings> extras+info. You can also try going to Settings> phone update> check for updates to check if there's an available update. Are your system apps also updated? While connected to WiFi, go to Store> ...> downloads to check for pending updates. Let's hope that the phone will not shut down while doing this process.
By the way, we can try other fixes that could help us identify the real cause of the issue. In case you wish to have it repaired in a Nokia Care Point, warranty claim may vary per region and Nokia does not have an international warranty. Also, creating a backup is a must to avoid data loss. Where did you buy the phone and where are you located right now? To know about the manufacturer's limited warranty, go here: http://nds1.nokia.com/files/support/global/phones/guides/Nokia_Manufacturers_Limited_Warranty_with_W....
We look forward to your reply.

Audio recording on Nokia Lumia 925

I have just got a Lumia 925.
I always use my mobile to record brief audio messages ,usually brief notes to remind me of medical appointments etc.
How do I use the microphone on the Lumia to record audio notes?
Also,I have bluetoothed old audio messages (ones that were on my laptop,having been previously transferred from my old E71 nokia,a great phone!!) to my new Lumia. How do I access them? Where are they saved on the Lumia 925?
All help appreciated.
IasnJohn
Solved!
Go to Solution.

Open OneNote, select your notebook and the add note button. Then press the mic icon to record your note.
http://www.windowsphone.com/en-IE/how-to/wp8/office/use-onenote-mobile > 'To add an audio note'
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia 925 ATT Here Drive+ issue after Cyan

I've noticed that on my 925 Here Drive+ doesn't recognize addresses that it previously did. It can find the address just fine from Here Maps, and will give turn by turn directions when you start navigation from there, but not when you use the people hub to quickly navigate to an address from a contact. Pops up a dialog that says no address was found.
I've done a soft reset etc, did a full erase and update, not from a backup, everything from scratch.
I would appreciate any advice you might have, one if my most used features.

Same problem here.
Had the Lumia 925 for nearly a year - without any problems ever.
Since the Cyan update the phone often freezes, which it never did before. The only way to bring it back to life is the Power+VolumeDown button combination.
On the first few freezing occasions the glance screen was showing and stuck, and it was charging via USB.
I have reset the phone (from Settings -> Phone), and turned the glance screen to "Peek", which appears to have reduced the occurrences of freezing, but it still happens.
From my observation freezing is more likely during charging, but that may have been a coincidence. It has also occurred while not charging.
3G, Data connection, and location were on in all cases of freezing, WiFi and NFC were off in all cases.
This is a _very_ serious bug that should get lots of attention immediately! The threads about it fill in several locations, at wpcentral, MSDN, etc. (it apparently affects several Lumia models).
Are there experiences with using the Nokia Software Recovery Tool? It will apparently reset the Lumia 925 to a pre Cyan state. If I then install the updates, including Cyan, again, will there be a chance of the freezing problem to be gone? Or should I refrain from installing the Cyan update again for the time being if I want the phone to be reliable?

Nokia lumia 925 camera issue! Please help asap!

If you see from the pics that i have attached below, the first one is where the photo is being saved and thats the natural colour of the image but the next pic shows the post saving issue that i get. The issue totally reduces the crispness of the photo and there is always the yellow thingy in the pic! Is it a processing error? software or hardware? I tried all possible solutions (soft reset, hard reset, deleting app and reinstalling) no use! I even tried the nokia recovery tool no use again! I am still facing the same issue after the update of nokia cam app! Any other nokia lumia 925 user facing the same issue? Please help me! I love taking quality pics! Compare both the pics side by side and you'll know my issue! I tried getting a solution from nokia care and all online support but no one can help me on this! I know there must be a solution for this. Is this covered under warranty if so my phone is under warranty period!
Attachments:
pre processing.jpg ‏338 KB
post processing.jpg ‏332 KB

These are some of the pics i clicked using my lumia and ya these are edited! Before saving these images the clarity and the contrast were emaculate but after saving the processing kills it! I use only manual settings on the nokia cam!
Attachments:
WP_20140501_22_06_23_Pro.jpg ‏140 KB
WP_20140302_17_26_26_Pro20140302175555.jpg ‏413 KB
WP_20140309_20_52_37_Pro20140309205516.jpg ‏247 KB

Problem with Nokia Lumia 925

This is what i encountered with my nokia Lumia 925 after 3 days of usage, i am not sure anyone besides me, facing the same problem.
- Overheating, after taking few photos, the phone feel a sudden of heat near the camera.
- Freeze, the phone freeze sometimes, and auto turn off the wifi, when you open it, it says you need to restart the phone, before can turn on the wifi.
- Music + videos apps, when you swipe your music in the apps, the apps freezes, but music still playing. Frustrated when you trying to change tracks.
- Video, i transfer some of my video via windows 8 to the phone, some of it lagging while playing the video. i have try numerous video format, it is still the same. I think it is a software problem. It works fine on my old lumia.
- Auto reboot, my phone has been reboot for 2 times, one time is after a called,another one is after i finish using my wechat application.
Lastly, i love lumia 925, i think the design and the pictures capability are what i really in love with, but i hope someone from nokia could tell me how to solve the above problems.

Hi, Di_vico. Does this mean you are not using the case anymore? Do you have a Lumia 925 as well?
As the concern is present with a case on, try doing the below steps. Let's check if these will correct it.
1. Press and hold the volume down and the power buttons at the same time until you feel a vibration (about 10-15 seconds). Your phone will restart automatically.
http://www.windowsphone.com/en-ph/how-to/wp8/phones-and-hardware/restart-my-phone
2. Check that your device is running the latest software version. Go to Settings > phone update.
http://www.windowsphone.com/en-ph/how-to/wp8/basics/how-do-i-update-my-phone-software
Make sure that all the system apps are updated. You can go to Settings > applications > store > check for updates. You can also scan the QR codes from the below link:
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Keep us posted.

Nokia Lumia 925 Transfer my Data

Hi Team
I brought new Nokia Lumia 925 and used application to transfer my sms and contacts from my old lumia 800
Contacts successfully tranfer but had problem with sms
only sms transfered which were older then 19/08/2012 although i had this mobile till date with alot of sms
Only 499 sms tranferred recieved before 19/8/2012
Is any solution as i have alot of important sms in my old lumia 800
Transfer my Data version is 4.2.4.13
Any solution of it will be apprecited
Thanks

Hey. I just bought a Nokia Lumia 925 too and had the same problem!
Trying to transfer the SMS messages onto my 925 from my 800, it detects 500 messages, says it copied 499 but it only copied them up till 30/4, which is way short of the actual amount.
Transfer My Data app is the latest version.
Not sure if its an app limitation or a bug?

NOKIA LUMIA 925 SIM CARD HOLDER

I MUST BUY NOKIA LUMIA 925 SIM CARD HOLDER,
I LIVE IN ISRAEL
WHERE AND HOW CAN I BUY AND ORDER

I think that the device is so new that you will definitely have a challenge finding one at the moment.
IF nokia care is around you, they MIGHT have one...but still, I think that IF they even have the shells, it will probably be a set which would include having to change the entire shell.
its just too new.

Lumia 925 rebooted after cyan update (everything i...

Hi all,
I installed Cyan update less than a week ago (Finland). Everything worked fine, but today my Lumia 925 started to install by itself software updates after which it erased ALL information (pictures, personal software. addressbook etc) from the phone! I also received an SMS from Microsoft congratulating me for buying a Lumia! All the software that is left is the "original" as if I just had purchased the phone.
I logged into my Microsoft account but no information was recovered. I guess this has to do with cyan update.
Can you help me please?!

You should not need to use the software reinstallation tool in this case, simply perform a reset of the phone from Settings, provided the backup option was switched on before the update you will have a backup linked to your Microsoft account, and your contacts at least are automatically sunced with that anyway. Automatic back-ups are normally switched on by defalut.
When the phone starts after the reset, there is an option during the boot-up process that asks if you wish to reinstall an earlier backup. Again, as long as you had all options selected, the resotration would inlude all items from the last back-up.
With regard to the update happening automatically, the phone can (if the setting is switched on) download updates automatically but it is not installed automatically, you would have received a notification on the screen and you would have pressed to install, perhaps this happened at a time when you were preoccupied and you pressed without checking what the notification referred to.
The welcome message is an automated part of the initial boot-up process, even after resets and updates.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Lumia 925 Cyan: Nokia saving on dots :)

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