Lumia 925 no icon image when phone restarted

since i got the lumia cyan update every time my phone is restarted pinned website icons disappear from the front screen.
thought the actaul website is there the space appears blank.
it also happens if i change my phone theme colour.
any ideas how to solve as very annoying?
thank
s.

Hi, shl111. How did you restart your phone? Is that by pressing and holding both the volume down and the power keys for 10-15 seconds? Have you also tried checking if there's an available update for your phone? If you haven't checked it yet, here's how: Software Update for Lumia with Windows Phone 8. BTW, make sure that the website is loaded completely before selecting pin to start. Let us know the outcome.

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Nokia Lumia 925 with Black update - When low light...

The ambient light sensor doesn't seem to be correctly used in low light conditions.
In low light, with the phone "locked", just push the middle unlock button. The screen show the usual unlock screen, but at high brightness, for what seems to be a variable time (every time I do this), but not longer than 100-200 ms. Then the ambient light sensor starts to work, and reduces the display brightness.
This has only started since the black update. My Lumia 925 was working fine before, and now this display brightness problem has started. It only happens in low light conditions. If there is enough light (eg. daylight), the screen doesn't start with max brightness to begin with.
It doesn't matter if I'm using "glance" either. With this feature turned on or off, in low light conditions, this problem is the same.
I am now not using glance (I wasn't really using it before the update anyway), and I've set my screen brightness to a set value as a workaround.
OS version 8.0.10517.150
Frimware: 3051.40000.1345.1001
Hardware: 0.5.6.1
Radio: 3.2.04047.1
SOC: 8960
Solved!
Go to Solution.

So I've played with my phone more ... and I don't think there is a big problem. If I move to a room that is darker, and wait a few seconds, the phone unlock screen isn't bright when I hit the unlock button. It seems the phone now needs longer time to get used to the light conditions it is in.
Maybe the Lumia was always like this, or maybe the ambient light sensor has a slower response time now, and isn't polled as often for its reading, like it was before. More likely is that as I have been playing with the glance screen, I've been locking and unlocking quickly, while walking around. The phone hasn't had enough time to update the ambient light settings.
Interestingly, with the glance set to interval, I can still wake up the interval screen when placing my hands on the screen. I had left my phone for sometime on its own, then I lifted it up. Either my fingers or the movement triggered the glance screen to turn on. Or its has a timer as such, and just happened to turn on at this point in time ! Who knows (well I'll search for more info about the new glance settings now).
So it looks like there is no problem. Either its always been like this, and I'm testing the ambient sensor polling to the limits by pressing the unlock button often. Or the polling rate has been reduced (maybe to help increase battery life).

Lumia 925 (L icon)

hello, i have a german country variant lumia 925 with cyan update and i want to ask sometimes next to signal icon it shows an L icon as it shown in picture what exactly is this..?
Thank You..!!
Solved!
Go to Solution.
Attachments:
wp_ss_20150104_0002.png ‏1 KB

If you have an LTE network, it should be an indicator for that.

Hard Drive Icon ReAranged when system restarts

When ever my PowerMac and iMacs are shut down/restarted the hard drive icon always seems to move to random places on the desktop. Is there anyway to fix this?

My screen seems to get a bit of reshuffle too. You might try using cmd (apple) down while you adjust things one at a time. That will lock them to the grid and maybe they will stay in place. I am not willing to restart to test it but I did see minor shifts in position, nice vertical array w uniform spacing, when I just tried it. See if that helps.
If so, I too like stars. Good Luck, JP

Lumia 925 Strange behaviour

Hello. I bought a Vodafone DE Lumia 925 from Ebay. The phone appears to be SIM unlocked, because it starts with my Bulgarian SIM, but it hangs almost immediately after boot.
If I put a normal SIM card, cut to fit the dimenstions of a micro SIM, there is no problem at all, but when I put the micro sim, that worked just fine with my previous phones (Lumia 800 & Lumia 920) the phone hangs again.
There is nothing wrong with the SIM itself, because it is currently working just fine with my HTC One.
I tried soft and hard reset - nothing helps. The phone only works with a normal SIM, cut to the dimensions of a micro sim.
Any ideas?
Thanks.
Edit:
The phone is running the latest firmware and both SIM cards are from the same carrier.
Solved!
Go to Solution.

If you have tested another micro SIM and that caused issues then there might actually be a problem with your phone.
One thing worth checking is to see if all of your system apps are up to date. The easiest way to do this is by installing a free application from the MS Store called SysApp Pusher. You can then use this app to check that all of your Nokia system applications are up to date. By system applications I mean things like, access point, audio, display etc. which are items that are found under the settings menu.
Here is the store link for SysApp Pusher:
http://www.windowsphone.com/en-gb/store/app/sysapp-pusher/19d44d9e-f18e-4df1-9bce-36335242ed2e

Headphones connection on Lumia 925

Got a problem with headphone connection on Lumia 925: this is a new phone, I have never tried to use headphones and when tried (Nokia earplugs which go in the box with the phone) - I got a problem, the sound goes only through one - left - channel. The jack was inserted correctly and it was clean.
Any advise how to fix the problem?
Solved!
Go to Solution.

For me it happend mostly with headphones not with headsets.
The headphones does have another pin configuration at the jack/plug.
Headset ==== mic | gnd | R | L ---> (ahj)
Headphone ==== gnd | R | L ---> (standard 3,5)
The Lumia 925 does not always recognize a headphone correctly. Most of the times the Lumia thinks that when you plug a headphone in it is a headset. In this case the microphone connector and the ground connector are using a same connection which will short-circuit the connection (only one channel left).
You can interim this problem while make the first part (by beginning at the cable) of the jack unconductive (the part where the mic is located at the headset jack). With slim adhesive tape or nail polish. But be careful that you don't clog it.
After this you can use your headphones with both channel functioning again.
Of course this is only a workaround, Nokia has to work on it !

Flash quits working when I restart my computer and I have to uninstall and reinstall every time

HELP! I've been working on this for 11 hours non-stop!
I have Windows 7 64bit. I'm using the newest Firefox browser. I install Flash and it seems to sort of work. It is in my Control Panel Uninstall programs with the Flash icon.
When I restart my computer and go to the Adobe site it shows that Flash isn't working. It's still in the Control Panel Uninstall programs BUT it has no icon. So I have to uninstall it and reinstall it to use it.
When I go to any Zynga.com games and right click on the game window the Flash window opens but when I click on Settings it freezes and I have too right click and left click a lot for it to go away. So I can't allow the site to use 100% of Flash to run on the site. Once in a while if I wait a few minutes Settings will open and I set it to 100% but when I go back and look at it later it says I am using 0%.
I have Norton 360 and have turned it off and uninstalled and reinstalled repeatedly only to have the same problem occur.
Before I installed Windows 7 and had Vista Ultimate it worked better but still not as good as it should have.
Also in my Firefox plugins Shockwave is there but no Flash plugin is ever there with Flash installed or uninstalled. Should Flash be there and where did Shockwave come from? Firefox?
Do I need Shockwave for Zynga or Facebook games? Or at all for that matter. I'll install it for no good reason as long as it doesn't screw something up.
After 11 hours of this Adobe HELL I am burnt! So ANY help is greatly appreciated!
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Replied in your other post.

Lumia 925 cc3065 not available in saudi arabia

i recently got the lumia 925 and its ana amzing phone. However i have not been able to find any covers or cases for it in ksa. Even the official cc3065 is not available.
Will it be available soon or are there any alternatives?

hi mate, you can try Amazon or eBay, there are plenty available on thsoe sites.

Lumia 925: missing notifications when receiving te...

On my new Lumia 925 I am missing almost all notifications when receiving regular text messages. When I say 'almost' it is because I have once seen the icon on the lock screen and the screen with the floating clock.
I have configured messages to be shown on lock screen as well as mail, twitter and Facebook (and a couple more). Tweets (like DMs etc) are shown as icons every time - but not regular text messages.
Is anyone experiencing the same as I am?
/Jesper
Copenhagen

I called 611 and their reply was they were unaware of this app/feature. For now I'm paying for their blocking service.
The 611 person recommended to visit nokia.com but it seems also a dead end. Still I'm trying to find out more info on why this app is not available.
However, I'm not ready yet to do so since I have a "Jump" contract that allows me to swap this phone with a new one after 6 months.
If I find out more I will update this message, I hope this can help
rwspears wrote:
I have been reading that this is a feature of the AMBER update Isaw it when I first setup my phone but then it dissapeared. Where did it go? I am in the USA and could really use this feature. Anyone know if T-Mobile is blocking this feature?
Moderator's Note: We have edited your post as it provides a link that shows the use of a third party software which may cause unforeseen damage or side-effects on the phone and void its warranty.

Nokia Lumia 925 Windows phone keeps shutting down

     I have had a problem for the past 2 months, my Nokia Lumia 925 with Win 8.1 keeps shutting down spontaneously. (I did not have this problem before 8.1) This is my third phone in the last 2 months (warranty program keeps sending me replacements) and it shut down for the first time this morning. All 3 have developed the same problem, the phone will shut down spontaneously and the only way to start it up again is a soft reset (Volume down + Power for 15 seconds). I have had a total of 10-15 shutdowns between the 3 phones and this is a conservative estimate.
     I am thinking that this has to be a setting or an app that I use (and few others do) that is causing the shutdown since I have only seen a few other similar issues in the forums. Here are some of the basic facts about my situation and some of the actions I have taken:
              - I have wiped the phones repeatedly (3 phones wiped a total of 3 or 4 times not including the initial setup of the replacement phones, which is getting really old--really fast).
               - I have tried turning off NFC, but that obviously wasn't the issue because NFC was off this morning when it shut off.
                - I have tried trimming the screen protector/screen guard I installed as suggested in one of the other forums even though that seemed ridiculous (I think that was a different model phone too, but I gave it a shot)
I have not noticed any common occurrence such as
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               -I have 2 chargers, 3 if you include the car charger that I have never had to use due to great battery life.
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       It takes me 3 hours to reinstall and set up my apps, I am getting very frustrated. I really love the way this phone functions, the software is good, the screen is brilliant and very sensitive, the camera is great (although a bit slow), and the size and feel are perfect for me...I hope that someone here on the forums can help.
Thanks for your help in advance...
Al

Hello, mariaadamsky.
We appreciate you reaching out to our community regarding your concern. You are using a Lumia 925 as well, correct? Did something happen to your phone that possibly caused such behavior? Did you try doing fixes on it?
Latest software released for Lumia phones is the Lumia Cyan. To confirm that you have it installed on your phone, go to Settings> extras+info. You can also try going to Settings> phone update> check for updates to check if there's an available update. Are your system apps also updated? While connected to WiFi, go to Store> ...> downloads to check for pending updates. Let's hope that the phone will not shut down while doing this process.
By the way, we can try other fixes that could help us identify the real cause of the issue. In case you wish to have it repaired in a Nokia Care Point, warranty claim may vary per region and Nokia does not have an international warranty. Also, creating a backup is a must to avoid data loss. Where did you buy the phone and where are you located right now? To know about the manufacturer's limited warranty, go here: http://nds1.nokia.com/files/support/global/phones/guides/Nokia_Manufacturers_Limited_Warranty_with_W....
We look forward to your reply.

Using library images when making phone apps in AIR

Gidday guys
A lot of the tutorials I'm getting through practice embedding their images when making phone apps, and put these images in their assets folder.
I'm wondering - is it not OK to simply use images as symbols from your Flash Pro library?
I'm not refering to splashscreens or icons - rather images that make up the app's functionality.
I thought it may be something to do with supplying multiple images for different screen res', but I'm planning on designing at 640x960, and using...
stage.scaleMode = StageScaleMode.SHOW_ALL;
...to take care of different resolutions.
Thanks for your help.

Yes - I do this with my desktop AIR app.
What I'm wondering though is it OK to do this for phone apps, or is there some advantage to emedding the images and putting them in your project's assets folder? eg phones being able to cache images from assets, but not if the images are built into the swf.

Nokia Lumia 925 speaker phone is always "ON"

I just got a Nokia Lumia 925 replacement phone a couple of days ago and upon first using the phone feature the speaker phone is always ON, without the speaker phone tile being selected. If I click on the Speaker Phone Tile nothing changes, the phone remains on speaker phone when I talk on the phone. Is there a settnig I need to change or do I need to replace the phone.
In addition to this annoying problem, I can't answer calls in my car via handsfreelink. I can connect my phone to the car, I can hear the phone ring in the car when someone calls me, but the minute there is a connect I can't hear the person at all. I think it is related to this speaker phone problem.
Note: I haven't dropped it or got it wet. It's a brand new phone.
Thanks!

hi mate, check that the phone is up to date with the latest firmware along with the latest Nokia system app updates from the Store. also try performing a soft reset.

Can't see images after Nokia 5800 phone restarts

Hai.
Plz help me. I am using a nokia 5800 XM phone. I took some photos and videos of a function which is very important to me. After that I view it also. But the phone switched off because of low battery and when I switch on the phone again, i can't view the images and videos in the gallery as well as the file manager. I did't deleet it. There were about 50 or 60 images and 2 videos of about 3 minute duration. After the phone restarted i took only one photo and one video of 2 second duration. That files are still there. I don't know whether those precious files are still there or it got deleted. When I connected my phone into PC as mass storage and check the property of the folder, it showing as 64 images, but no files inside the folder expect those photos I took before. Please can anyone help me. I will be really greatful if anyone can give a solution
PLz
SREE

is your firmware up-to-date? http://europe.nokia.com/support/download-software/device-software-update/can-i-update
If you want to thank someone, just click on the blue star at the bottom of their post

Lumia 925 phones keep dying on me

I'm on my fourth Lumia 925 Windows Phone 8 (from T-Mobile) since September. They work for 6 to 8 weeks, but then only boot to a solid blue screen. The answer from T-Mobile has been to get a warranty replacement. I have phone number 4 in my pocket, but am anticipating its death within a couple of months given my experience with the previous 3. Is there a known issue with this model or do I just have incredibly bad luck? Is there anything I can do to save my current Lumia 925 from an early bluescreen demise?

Sorry to hear this, JimD1965. What's the current status of the device? Have you sought a replacement phone? Or did you send the device to the Nokia Authorized Service Center?
See below link for the resets you can perform concerning the issue:
https://expertcentre.nokia.com/en/articles/faqs/Pages/Resetting-Windows-Phone-8-When-the-Phone-Is-Un...
We hope to hear from you soon.

Missed calls - a missed call is shown on the screen when the phone is locked. I slide the icon an the phone calls the back to the missed number. The phone still show a missed no. It should clear the icon since I obviously noted the missed call. Any fixes?

Ok, a wish for the next iOS release, just a small anoying thing.
Scenario:
I have a missed call, the screen is locked. The name of the caller shows up on the screen, I slide the phone icon and phone back.
When I've ended the call there is still a notification of a missed call, i.e. the same missed call that I just called back. To clear the missed call red circle icon on the phone icon (in the unlocked state and the notification on the locked screen) I must open the missed call list. Then it clears.
My wish is that the phone understands that it should clear that missed call after I returned the call since I have obviously noted it.
-> Is this something apple will update or is there a setting that I could change?
/Erik

You have to return the call via the recent list or tap the red missed call entry in recent list otherwise even a hundred calls won't turn the balloon off.

Lumia 925 no icon image when phone restarted

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