Lumia 928 camera creating mulitple copies of pictu...

I recently purchased the Lumia 928 and it works great except for when i take a picture.  I'm not using any lenses apps but every tap of the screen or click of the button creates 2 copies of the same photo.  If I delete one copy, they all disappear.  What's going on?

Hi,
Welcome to the forum!
We need to do some troubleshooting steps to further isolate the issue. You may visit this link for your reference: http://support.microsoft.com/kb/2749480?lcid=1033
Otherwise, bring the phone to the retailer or to the store for possible replacement. 

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    http://www.youtube.com/watch?v=YpNxk_0m5ck

    Action shot is part of the new Smart Camera application that is included with the 925 but will be made available for other Lumia WP 8 devices later this summer.

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    Power down the phone....press and hold the power button till you get the "Slide down to power off" screen, and power it off.  Then restart it and you should be fine.  It's happened to several (check other forums.... )
    It happened to mine too, once since I've had it.  A reboot fixes it and it hasn't happened since.

  • Lumia 928 Front-Cam Pictures are Yellow

    Hello,
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    Attachments:
    Lumia 928 Yellow.jpg ‏327 KB
    New Image.jpg ‏185 KB

    Hi Alex. Please refer to my post in this thread regarding the issue you have: http://discussions.nokia.com/t5/Nokia-Lumia/Nokia-1020-Flash-gives-Yellow-Tint-White-Balance-error/m...
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  • Problem with my Lumia 928... started after Amber update.

    First, I to state that I love my Lumia 928 and the Windows Phone 8 OS. Second, I've been a Third-Party Microsoft developer for over 14 years and just started developing for Windows 8 and Windows Phone 8. So, I'm not a normal consumer but one that will try everything in my toolbox before asking for help or even writing posts like this.
    History:
    As of October 6, 2013, Verizon is sending me a new phone (not guaranteed to be new. ) to see if that fixes the issue
    Used for work and personal emails so I can't just go and do a "hard" reset without have extreme headaches.Last resort before I get my "new" phone, I've broken down and started doing a "hard" reset (actually this is my second time).
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    No frame cracked
    No water damage
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    Phone call speakerStarted losing phone calls. Thought it was a signal issue until I noticed that the call were not actually dropped. Speaker just started cutting in and out (completely) and sometimes it would just dim to almost nothing and then come back.
    Microsoft account
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    October 4, 2013, nothing was wrong. Then the next day, my Live account associated with my phone stopped working. Keeps saying "Not up to-date". Had to create another account to get my emails. As of today, it's still not working. Unfortunately, I didn't write down the error code so I can't post that here.
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    Thanks,
    Stu

    The Amber update came to our Lumia 928 and we had just activated it like one or two weeks prior, so we were just getting to know the phone.  In answer to your difficulties following the Amber update:
    millerstu wrote:
    Shortly after the Amber update, I started having problems. In order of oldest issue first.
    Lock upsRandom apps just freeze. No rhyme or reason. No pattern. Just all over the board.  The only "freeze" or app problem I recall is the GREEN SCREEN when opening the camera, happened once, and a power off and restart fixed it.  The problem has not come back, to date (this was several weeks ago).
    No touch responseSide buttons work but that does be no good when I can't select anything on the screen. Solution, "soft" reset and things are good... for a while.  I have heard of this happening to others, but I have not personally experienced the screen freeze issue. 
    Phone call speakerStarted losing phone calls. Thought it was a signal issue until I noticed that the call were not actually dropped. Speaker just started cutting in and out (completely) and sometimes it would just dim to almost nothing and then come back. I've had this happen on a couple of calls - the caller becomes very garbled and static filled.  I've had to hang upand call back - and they say the same thing happens on  their end, my voice is all garbled, like I'm underwater or something.  Not all calls, and not frequently, but maybe once every couple of weeks.
    Microsoft account
    This is new as of October 5, 2013
    October 4, 2013, nothing was wrong. Then the next day, my Live account associated with my phone stopped working. Keeps saying "Not up to-date". Had to create another account to get my emails. As of today, it's still not working. Unfortunately, I didn't write down the error code so I can't post that here. This has not happened, to date, for me.
    My screen is cracked due to a drop, prior to the Amber update.  (Yeah, it was nearly brand new when I dropped it   )  That doesn't seem to affect the overall function of the phone though. 
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  • Ok so after the "Black" update on my Lumia 928 the flash decides to stop working,

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    Thanks to all of you, they did send me a B Stock "Like New" replacement but the flash works like a champ and it has no more problems than the new one did, sometimes it acts like im typing when i'm not and I have to shut it off and back on, and sometimes I go to unlock it and the home keys at the bottom light up but the screen doesn't, just usually have to give it a min or two and it whips itself back into shape, honestly I've worked for both Verizon and AT&T and have been an android guy for years. I'm really banking on Verizon pushing Windows Phone 8.1 to the Lumia 928 soon because if has half the improvements as Windows 8.1 did for my laptop ill be a happy camper. If it doesn't come I'm gonna complain like crazy about the issues above and hope I can swap back to Android on a new Galaxy S5. Verizon Wireless Customer SupportElector

  • Lumia 928 - Black Update - Panorama Taken Pictures...

    I have a Lumia 928, updated it to black while in India.  I took some pictures using Panorama this weekend at a tourist location, and cannot find the files anywhere.  I have previously succussfully taked Panorama pictures and they have saved to the camara roll, but now they are not there.

    Hi whited,
    Welcome to Nokia Support Discussions!
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  • Lumia 928 keyboard lag

    Hi-
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    I have the same problem, and this lag is extremely annoying. To clarify, there is a lag (half-second or so) between the shutter sound and the actual exposure taken -- and this is true whether or not I half-press to prefocus.
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  • Nokia Lumia 928 (with the Denim WP 8.1 update) compatible with PTT Plus?

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    >> Subject edited for brevity <<
    Message was edited by: Verizon Moderator

    GLIMMERMAN76 wrote:
    the phone is almost 3 years old they may not update it..  But then again there are suprise around every corner sometimes.  People with the 830 are waiting for an update also.When the update came out the phone was about two years old.  Now we expect GDR2. On the Microsoft update page there are seven AT&T Lumia phones. There would be eight but the 830 is no longer listed. Did AT&T have it removed ? Only three of these phones have the Denim update available, that is 37.5%.  Is AT&T even trying, I don't think so.  The same models of phones all over the world have been updated. Now WP10 is coming up. Microsoft says they will update WP10 directly, no carrier in the middle and they say it will be available to all phones and only phones running Lumia Denim, OS version 8.10.14219.341 or higher can be upgraded.  So, the phone has to have at least Denim before you can update.Will Windows 10 update be available for my Lumia phone? We bought two 920's from AT&T in 2012. Wife is still using hers and I replaced mine with a 1520.3 last year. It has Qi wireless charging and 32GB memory, not the AT&T version. We no longer have a contract and never will, using 'bring your own phone'.The other 62.5% of the Lumia phone users with AT&T probably feel the same way.  

  • Installed the update tonight and now my phone (Lumia 928) won't power up.  I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen.  What's wrong and how do I fix it?  Help!

    Installed the update tonight and now my phone (Lumia 928) won't power up.  I've tried a soft reset, but the screen goes from the Nokia logo to a red Verizon screen to a black screen.  Tried it 10 times with the same result.  What's wrong and how do I fix it?  Help!

        Oh no Mr.Ected!
    I can see if we can get your phone back on! I understand how important it is to have a phone. Have you tried this to see if we can get it back on? http://vz.to/1DZhteH . If it is still goes to a red Verizon screen and then to black we might need to do a master reset. While the phone is off try this:http://vz.to/1DZhXkU Be mindful this is the last resort because it will erase everything on the phone. If you have done back up assistant in the past you will be able to get you contacts back. Please let me know if you need any more help.
    AmberF_VZW
    Follow us on Twitter @VZWSupport

  • Good morning! i'd like to know why when I write an email in Mail, it creates numerous copies each second which fill the trash box. My email is set up with IMAP and is a gmail account. Thanks

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  • Nokia Lumia 928 apparently died after an attempted Windows 8.1 update.  Replacement phone arrived the next day.  How can I restore my contacts, photos, etc.?  Backup assistant is no help and I don't know how to access the Cloud.

    Nokia Lumia 928 apparently died after an attempted Windows 8.1 update.  Replacement phone arrived the next day.  How can I restore my contacts, photos, etc.?  Backup assistant is no help and I don't know how to access the Cloud.

    Did you have the phone set to backup things to the One Drive on Microsoft servers?

  • All Lumia 928 folders are 'read-only'

    So all of a sudden, all the folders on my Lumia 928 are marked as read-only regardless of the PC it is plugged into, and I can no longer drag and drop files between the phone and PC because of it - it tells me I don't have permission or something like that. Not only that, the read-only checkbox is greyed out as you can see in the attachment, so I can't uncheck it to fix the problem. No dedicated software (Zune, Windows Phone Software) works either, and I have exhausted all possibilitiues I can think of.
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    Attachments:
    ReadOnly.jpg ‏58 KB

    Did you try after rebooting the Phone ? Its all 'Read-only' with my Nokia Lumia 920 and Nokia Lumia 1020 too but Drag-Drop or Copy-Paste is possible ...

  • Factory Reset doesn't work on Spinning Gears lumia 928

    Hello,
    Last night i was struck with the Spinning Gears on my Nokia Lumia 928.  I researched it a bit to see what i could do to fix it, sadly it didn't help much. most people said to Factory Reset the phone (Up volume, down volume, power, down volume.)  But it does absolutely nothing at all. I get no ! when i reset the phone. All it does is show the word Nokia then spinning gears. People also said just reset it a few times and it will work, from wen i started counting i reset it over 30 times and let the gears spin for 8 hours. The phone doesn't charge ether but it will stay on if it is plugged in. Im out of ideas on how to fix this phone, and i rather not wait a few days for them to send me a new one IF they even do send me one.
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    I am stuck here.  I have had the Lumia 928 for about 2.5-3 months now.  I have decided to go back to Android, but want to give the phone to my son.  I went to do a Factory Reset and have been stuck on Gears for 2 days.  I have let the battery drain, removed the SIM, and did the following from the Nokia Support Site 5-6 times.  No luck, can you help?
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    The phone will reset and boot up automatically. Please note that this may take several minutes.
    Chuck
    >>Personal information removed<<
    Message was edited by: Verizon Moderator

  • How to create multiple copies of a file with renamed filenames

    hi,
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