Lumia 930 - is this normal?

Hello. Is this normal for the Lumia 930? Every time the light is coming sideways I get these pink/purple flares. That is my third Lumia flagship after the 920 and the 925, and I have never seen these on my previous phones.
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I see...
I went back to the store for a replacement a couple of days after I purchased it, but they sent it for repair, instead of replacing it. I got the phone back yesterday. All they did was a hard reset, which is frustrating. I could have done it in 10 minutes...not 2 weeks.
I'll give it another try for a replacement, but i really doubt they'll give me another phone or a refund. They will send it for "repair" again, I'm afraid.

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Lumia 930 won't detect LTE

Hello
I'm on Rogers network in Canada. It says they use the 2600 mhz range or band 7. Do all Lumia 930 support this range. Currently my phone only shows the 4g symbol, not LTE.
Any suggestions?
Thanks
V
Nokia 3395
Nokia 6600
Nokia N95 8GB
Nokia N8 (Anna)
Nokia Lumia 930

Hello,
I checked - it is 4g/LTE enabled. Called the carrier to make sure the SIM is correctly enabled - and it is.
Tried flipping between automatic and specifying a network - no difference.
I am getting speeds of about highs about about 18 Mbps Up and Down, when I see the 4G signal.
On wifi - lower (which makes sense as it is lower).
I am not sure if it ever should say LTE on the screen.
I attached a screenshots - hope it helps.
thanks for your time and effort!!!
Nokia 3395
Nokia 6600
Nokia N95 8GB
Nokia N8 (Anna)
Nokia Lumia 930
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Lumia 930, video cannot be viewed on this device

Re: Lumia 930
Dear Sir/Madam,
I have signed up for an expensive contract for above metioned phone couple of days ago, I am very disapointed now that I cannot watch NINEMSN site videos! and I get message " We're sorry, the video you are loking for cannot be viewed on this device" I need to use the phone mostly for this purpose only, if I can't use it then it will be useless and rest of my family members using iphone and android phone and they are able to view all videos from NINEMSN site.
Can I please have a resolution for this issue ASAP?
Thank you
vckumar

Good day, vckumar. Welcome to the Microsoft Mobile Community! Are you able to view videos from other websites aside from ninemsn? I supposed you're using the phone's Internet Explorer app to access this site, right? Does this happen whether you're using the desktop or mobile version of the browser which can be changed under Settings > swipe to applications > Internet Explorer > Website preference? Does the phone require anything that needs to be installed on it for you to be able to watch videos from ninemsn like Flash player? Note that Lumia devices don't support Flash player. Instead, they use HTML5 when playing web media files.
You can also check if there are apps in the Store that will allow you to play videos from ninemsn. Click here: WP - ninemsn.
We'll wait for your feedback.

Lumia 800 Keyboard Problem - Is this Normal?

When using some apps (Facebook, for example) the virtual keyboard becomes partially unresponsive - pressing any key in the bottom two rows is almost impossible. Also, in the messaging app, the 'send' button is inactive when the keyboard is visible. I have to press the 'Back' button to dismis the keyboard before I can press send.
I have set a passcode to protect the phone. Sometimes the keypad for entering the code shows the same behaviour, some of the keys are unresponsive.
Switching the display off and on usually restores the keys.
In all other respects the phone seems to be ok.
Is this normal?

Not normal, at least not for me, only nit picking I have is that when the keyboard is visible, and I'm in portrait mode typing a text message, I have to hit the bottom part of the send button, otherwise it registers as a comma.
But I have no unresponsiveness in the lock screen or anywhere else, only "lag" I've experienced is in IE when typing something in an input box, the letters sometimes lag behind for a second or less if I've just zoomed in.
Works like a charm, like my old iPhone.

Denim update lumia 930

I have a lumia 930 ( mobile operator 000-ZA, RM-1045_1065 ) and its not even on the list on th official update availability page. will i get the denim update & if so, when?

BenedictD wrote:
Product Code: 059W1P1
That is nothing special or wrong. That is a normal country variant. You have to wait.
BenedictD wrote:
MS acquiring Nokia's D&S [removes] the go between
Microsoft Mobile has to create the firmware which is the go-between your phone and the OS. This is not going to change in future either. ‘Therefore’, some models lack behind others – Microsoft Mobile could fix this with more man power. Furthermore, Microsoft Mobile releases the firmware files in batches. ‘Therefore’, some variants lack behind others – because I am an end-user like you, and because I have not read a reason for this batching, I do not know how to solve that. Anyway, there is no need to bully your phone, it won’t get faster. Your phone notifies you automatically, when the update is available for your model, type, and variant (which is codified via the Product Code).

Lumia 930 camera acting weird.

I was excited to get the Nokia lumia 930, after few weeks the phone slipped of my hands and dropped on a concrete floor from a sitting position. I got away with small scratche. But after approximatly a week my camera started acting weird. Its was making way to much noises then normal, and it stabilises the screen very hard. Its blinking most of the time, like some ghost activity.
Is this possible to be caused by some app on my phone? or was affected by the fall? can i fix it somehow or should i contact my mobile operator? Please help
Thank you.
Moderator's note: This post is edited. Please ensure polite and respectful correspondence with each other to avoid causing arguments and/or offending other users.
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I guess it's likely that the impact the phone were exposed to is the reason for this, although it's hard to know for sure without the possibility to see it.
It isn't impossible that an app could cause this, and it's pretty easy just to start uninnstalling apps from the most recent one after the fail occured just to check. You could even back up and sync what you need and just perform a full reset of your phone.
But, as mentioned, it's likely to be a hardware fault. I would bring it to a Nokia care point for an inspection. If the fault can be related to you dropping it, the warranty is voided and you will have to pay for the repair.
Good luck

Lumia 930 display problem

Display changing color tone after 3-5 seconds, is this normal?
Video: https://www.youtube.com/watch?v=f8jxFL88lck
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Doesn't look normal, you should have it checked by a Care point.

Lumia 930: rattling sound

Hello, I just received my Lumia 930. When I gently shake it, it makes a rattling sound (if that's the right word), like something small inside is loose. Is this normal?
Somebody mentioned to me this is the camera unit. But not sure. Should I return it?
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viewfelt wrote:
@farby
I have heard, lumia 1020 rattles, due to ball bearings(floating lens).
And this is quite natural and normal.
Then I think, I need to worry about mine !!!

Nokia Lumia 930 Defects or Firmware Issues

I recently upgraded to a Nokia Lumia 930, I had a 920 for ages and loved it. However, I had to replace my first 930 within two days as there was a hardware issue with one of the back buttons not working (when the phone heated up the back button would start pressing itself and get stuck sometimes).
I've had the new Lumia 930 (the replaced one) for two months now and the following problems have come to my attention:
Double tap to wake goes through phases where it just does not work. I've tried pressing down on the top right corner to see if it rectifies the problem but it does not (not sure how double tap to wake uses the proximity sensor, is this not dependant on the display). I do however have seen that double tap to wake stops working after charging the phone (I'm able to reproduce the behaviour repeatedly)? It will after a few hours of work just magically return to normal?
Proximity sensor goes through stages where it does not work either. I can't for certain say this happens after every charge but maybe it's just a coincidence that this happened after my last charge.
Some notification sounds do not sound at all, it seems to only happen when the display is turned off (or when the device is in standby?). Notifications including sounds such as locking and unlocking the phone aren't always played.
The screen does not turn on sometimes when and if a notification comes through (they do not always sound as in point 3 above).
Hey Cortana performance is terrible, it just doesn't work if the phone is not unlocked.
Gestures Beta has never worked on my Lumia 930, albeit a beta, I never have had any problems with it on my Lumia 920.
Things I consider to be the culprit:
There are so many issues with my device while it is in standby, that it seems to me that it might be a firmware problem? I can't image how being in low power mode would affect the device sensors (unless there is some kind of voltage drop in standby and the device's sensors are unable to function). Unsure why it seems to be fine when the device is unlocked.
I can't explain what charging does to double tap to wake, but the fact that this happens after every charge leads me to believe there is something here.
Things I have tried:
Pressing right hand corner of screen for double tap to wake. Did not help (also saw somebody going on about the phone bending in another post, my device is in a hard cover and the 930 has Gorilla glass 3, not sure it will bend at all).
Hard reset and reload firmware. Did not help (Currently running Denim).
Anyone experiencing the same problems and any solutions? I came here after being directed by Microsoft Mobile's facebook page. They don't seems to think posting my problems on facebook is a good idea. Honestly, this is my second Lumia 930 and after reading up on all the issues with the double tap to wake have a came to one conclusion: The build quality of this device is terrible.
Thank you for your time.
Jaco

Here's an update.
In frustration I tried pressing harder in the right hand corner, and if course that solves the issues (Lovely design flaw this). Although only temporarily and I still don't know how the charging is capable of affecting this at all.
My suggestion to Microsoft would be to allow in the next firmware update to allow users to disable this sensor. It seems that this sensor (or the light sensor next to it, who knows) is used to determine if the device is allowed to "Unlock" using double tap to wake. If this is the case, the device will simply ignore it when you tap on the screen (at the cost of somehow waking up in your pocket, a small price to pay)?
Anyhow, anyone's take on this?

Lumia 930 location links can not be open by Here M...

Most of Lumia models sending and receiving location or favorite location from Here maps by SMS or email opens links by Here Maps app. Lumia 930 open those links on internet explorer and it is impossible to manage from there. Is there setting telling Here Maps App to open them link as most of other models of Lumia?

I've searched the web and there realy seams to be an issue with Lumia camera 5 and Denim, as it is mentioned also on other sites. I think we need to be patient and wait until problem is fixed.
Maybe any moderator is reading this and could contact developer to clearify...

Can't connect to Eduroam on my WP 8 Nokia Lumia 930

Hi!
So, I just got the new Lumia 930, which I am very happy with, however I can not seem to get it to connect to Eduroam at the university I work at. When I go to the page where I am suppose to 'join' or 'download' whatever I need, 'securew2', (using the phone)
it detects that I am using a Windown Phone, but it only just gives me settings to 'configure my device'. Such as:
SecurityType:WPA2-Enterprise
Encryption: AES
EAP Type: TTLS
Inner EAP Type: PAP
CA Certificate: UTN-USERFirst-Hardware, AddTrust etc..
When I then go into WiFi and click on Eduroam, I try to log in with my user-credentials. I can also look through a list of certificates but none of them seem to be the right one. The only choice I really get is the EAP-method, where I change it from PEAP
MA-CHAP v2 (which did not work) to TTLS. Then I am asked to verify that it is the right network, which it is - with the name of the university and everything - I click OK....and then there is a full stop. I only get a 'can't connect' message. Very frustrating.
I talked to the IT people at here, and they verified my user credentials, and told me that people with Windows Phones had trouble connecting to Eduroam.
As should be abundantly clear by now I am technologically challenged, so please help help help me fix this. If for no other reason then to silence my snickering, iPhone-loving colleagues.

Hello,
Did you find a solution for this issue?
I just bought a Nokia Lumia 735 and I have the same problem. Unable to connect the Eduroam network in my laboratory. It seem that I have to put an other certificate which is not on my device (from TERENA), and I did not find how to do it.
It is a bit disappointing to be blocked on such a new device. My previous phone, an old Iphone 3gs, was able to connect very easily...
Please help, or I will regret my choice to switch on Windows Phone (if I add the poor choice regarding the apps on the Store...).
Regards.

Strange clicking sound on my Lumia 930 arround the...

When my camera is not activated, if I mildly shake my Lumia 930 I can hear a strange clicking sound on the upper part of the device, just arround the camera lense. Can it be the lenses just shaking, because when the camera is activated that sound disappears.

Hi, Tomislav5. Welcome to Microsoft Mobile Community. How long have you been noticing this issue? Did you change any settings on the device that may cause this to happen? Make sure that the system apps on the device are all updated. You may check it by going to Store > ... > settings > check for updates. You may also try rebooting your phone by pressing and holding the volume down and the power keys at the same for 10-15 seconds and see if it makes any difference. you may need to set the date and the time after this operation. We'll wait for your response.

Lumia 930 Error Help

Can anyone direct me to where I can find the meaning of Error Code 805a0194 which I received on my Lumia 930 as a reference on the Store sight. TIA
DennisN
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Just found this in Microsoft Knowledge Base as a common error for Microsoft Store on phone:
"Problem
This error occurs when there is a temporary service disruption.
Solution
Wait a little while and then try Again"
I've been waiting and retrying for two weeks. At least now I know it is a problem in Store and not my phone.
DennisN.

Lumia 930 HW Revision 2.0.0.1 vs 2.0.0.2 differenc...

Hello,
1. Does someone know what is different on Lumia 930 between Hardware Revision 2.0.0.1 and 2.0.0.2 ?
2. I had a 2.0.0.2 and had a very bad screen, the gray background was displayed with green shades or somehow also having right on the middle of the screen a 1px horizontal lighter line. I switched this for a 2.0.0.1 which is much better, the only thing is that when I have a gray background and going from a light room to a dark room, the background is somhow flashing for a second from a light gray to a light green tint then going to a darker gray. I also changed this with another 2.0.0.2 and I can say that the difference is pretty major.
First of all the screen has more brigthness when both set on high or auto. The red color for example is more lifelike and punchier than on the screen from 2.0.0.1
Regarding the gray, it's more uniform and more gray as it should be. The 2.0.0.1 had a red tint.
So, is there a display change or something ? As far as I know this displays are made by Samsung and as I know Samsung with their monitors to improve the display but without to say anything like Dell, is pretty much possible.
Is anyone who can share same experience with differences between different phones and/or revisions ? To find out which is the difference between different hardware revisions and also if there are more display versions or revisions.
Thanks

Doc ID: Note:146653.1
Subject: iAS 1.0.2.2 Release Notes (NT/2000)
Type: README
Status: PUBLISHED
Content Type: TEXT/PLAIN
Creation Date: 24-MAY-2001
Last Revision Date: 25-MAY-2001
Oracle9i Application Server Release Notes
Release 1.0.2.2 for Windows NT/2000
Part Number A90218-01
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Rotated photos problem on Lumia 930, 1520 with Denim update

There is an issue with photos taken on Lumia 930, 1520 with Denim update: camera uses EXIF rotation property instead of properly rotating the picture. As a result, apps which don't properly support EXIF.Rotation show photos rotated.
To reproduce, take the photo in vertical orientation on Lumia 930 with Denim update. Open Instagram official app (as an example), try adding new photo ->> you'll see that the photo is 90 degrees rotated.
Now question: is it a feature or is it a bug?
And if it is a feature, where is it documented?

Thanks for reply.
Well, I am a developer writing my own app. And what I see is a sudden change in phone camera behavior, which affects and annoys lots and lots of users of my app (VK for WP), Telegram messenger app, and Instagram app, which I used as an example, because
it is well known.
It does seem like a feature to me now, so would't it make sense to have some native support for it? For example, make BitmapImage pay attention to EXIF and correctly rotate?
And again: is this change documented anywhere?
And please, bring my question where it was originally posted.

Lumia 930 - is this normal?

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