Lumia handsfree messed up right from beginning

Hello, i've just received a phone from a friend that lives in another country.. A brand new Lumia 620, it has papers, buyed from a danish store and everything sealed..
When it arrive at me I openned, i'm really impressed with it but when i've tried the handsfree i saw that one of the earphones is broken cause it really dosen't get out any sound.
Tried them on the phone at first, then on my mp3 player and pc.. nothing's out.
And it's really a shame, cause i know warranty won't do me any good ( even if it has one, other country, other name plus that i don't know if the handsfree is covered in this) but it's a little dissapointing. Those little things does the difference, you know.
Nokia it's a big brand and things like this just bring you down.. Has anyone had this problem with his phone?
Anyway, i just hope that the phone will work without any problems and that Nokia will verify closely next time they'll ship phones to Denmark.
Solved!
Go to Solution.

The headphones are not covered under the device warranty. ANd frankly they're not that great as usually is the case with the included headphones.
If you have a separate hands free set which also does not work on another device how does that have anything to do with the phone itself. It would also be handy to tell what hands free set you refer to and where you are as Denmark is a member of the EU so as long as you are in an EU country your warranty is valid there,
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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