Luna BH-220 Flashing red led for hours

I just received my two Luna head sets. The first one charged up fine and did the NFC pair no problem, but the second unit seems to be having a problem.
The second one just flashes the red led when it is in the cradle. The Led on the cradle is green. The red led on the ear piece turns off if I remove the charger, but just returns to flashing when I plug it back in. This has gone on for the past 5 hours. How do I get this unit reset? What does the flashing LED mean? Both units had very sparse information in the box and I can not find the user manual anywhere on the Nokia support site. The Luna isn't even listed in the support accesories section. Maybe it's too new??.
Solved!
Go to Solution.

UPDATE: finally managed to get nokia to return my THIRD broken nokia bh-220 bluetooth device, as I purchased it from amazon.
Filled out the necessary online form and sent it to FONEBIZ for the repair (authorised nokia repairs).
Two days later, I receive a phone call saying that the device is NOT covered and I am to pay a whopping $170 for them to REPLACE my green device for a BLACK ONE. (See attached photo for proof). Please bare in mind that I only paid $57 for my green nokia luna BRAND NEW. So where FONEBIZ get thier estimate from is simply outrageous.
When I contacted Nokia, they said their customer service represented was wrong, and she shouldn't have given me the details to return the item. Once again NOKIA, WHERE ARE YOUR BRAINS HERE.?
NOTE
DO NOT BUY NOKIA PRODUCTS PERIOD
DO NOT RETURN ITEMS TO FONEBIZ THEY WILL SIMPLY RIP YOU OFF, AND ARE CLEARLY INCOMPETENT AT REPAIRING BLUETOOTH DEVICES. SO I WOULDN'T EVEN ATTEMPT TO LET THEM REPAIR A PHONE.
NEVER EVER AGAIN WILL ME OR MY FAMILY PURCHASE A NOKIA PRODUCT. I AM DISGUSTED WITH THEM.
And I encourage, whoever is reading this, to just acknowledge she sheer hell I've been through just for a simple cheap bluetooth device, and just make sure your aware of the risk when buying a more expensive product. Nokia didn't give a second thought to my bad luck. Why would they treat you any different.
WE ARE JUST MONEY TO THEM...
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urumilton wrote:
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