Lync 2010 and Outlook 2010 cannot save conversation history
I have a user that is having issues saving their conversations to Outlook 2010. It is isolated to 1 user and follows that user no matter what machine they log into. They have the feature turned on to save their conversations to outlook and i even see the
conversation history start to queue up, but it will not get sent to outlook. The issue 2 weeks ago for them and as far as i can tell nothing was done to their account.
Hi,
Lync client save the conversation history to outlook through EWS, If the EWS is not possible it will go through MAPI. So please check the user's lync client Configuration Information, make sure the EWS deploy is OK and you can find the EWS URI.
You also can try to change the EWSFindCountLimit for this user.
New-ThrottlingPolicy –Name LyncClientPolicy –EWSFindCountLimit $null
Set-Mailbox -Identity usermailAddress –ThrottlingPolicy LyncClientPolicy
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Similar Messages
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Exchange 2010 and Outlook 2010 Offline Address Book Download
Hi All,
Strange problem that I can't seem to get to the bottom of.
On a couple of users, about 10/100, can't seem to download the Offline Address Book. When they do a manual Download Address Book through Send/Receive Group, the progress window will remain at about 5% and the status will show "Copying Offline Address Book
Template File". If I leave the window, it will be the same for a couple of hours without erroring out.
We have a casarray set up, forced the ports to 59595 and 59596 for the address book as mentioned the guide. We are not doing SSL redirect on the Virtual Directory. Test-AutoConfiguration from Outlook returns the correct entries. Works for most users but
not all.
On the users that do not work, I've tried deleting the users profile, deleting the Outlook Directory under AppData. Sometimes, magically (for a lack of a better word), if I check the Offline Address Book Directory a few days later, there are files there.
If I then do a manual Download, same thing, the progress bar will be stuck.
Puzzling as I'm not quite sure what else to check.
All clients are on Windows 7 and Outlook 2010.
Any ideas?
Thanks,
Dave KI also used your recipe --disconnect the wireless mouse-- and the OAB update worked right away.
(It is not a Microsoft mouse. )
Thanks for the information.
I have been trying to find information on non-HID.
If you have any quick tips or a pointer to info about this, I wanted to get a better understanding of this topic.
Does this "wireless" for the mouse use the same "wireless" for the laptop regular network access via WiFi ?
(We had some evidence that when the laptop did not use the wireless mouse the OAB worked OK and/or when the laptop was running only on WiFi the OAB worked OK. Not sure if this is all the same root cause.)
Also, does anyone know if this is something that Microsoft will fix at some point ?
We are trying to determine if "few or many" people here might be having OAB failures and have not reported it.
Thanks again.
keywords ---- Outlook 2010 Offline Addrress Book update OAB Exchange 2007 cache mode wireless mouse Windows 7 W7 hung manual OAB update scheduled / automatic OAB update
== -
I'm Running Exchange 2010 with outlook 2010 in my environment, since Apple OS went from 5.x to 6.x I been having issues where the Iphones and Ipads running OS version 6.x or higher do not acknowledge that the exchange user has a calendar delegate and are automatically accepting the invitations, not allowing the Delegate to acknowledge first, If this test is run on any Apple devices running OS Version 5.x but less than 6.x the issue is not there.. any one that may have encounter with this situation got a fix or a possible resolution on it.. Thanks
Ok, well after looking at everything, I decided that the best solution was to uninstall an App called "Tango", as it seemed to 'mess' with contacts directly, and I only use it with 1 person, so switching back to Skype (plus Tango sends/shares lots of personal
info, location, and keeps changing it's access rights and doing stuff when you're not looking - I'm sure some people love it, but for me, it's a belts and braces get rid of anything that might have 'contributed' to this issue).
Found my un-sync'd contacts and emailed them to myself, then deleted the Exchange active-sync account. Checked what was left, found google had managed to sync some stuff, cleared that up too!
RE-created the account on the S4 - only need the email and password, as it finds the server and sets itself up automatically (I guess it did that previously).
All is now working, after about 5mins the data had been re-populated and it sync's new changes instantly. But I will monitor from time to time to check that new contacts or added numbers etc do sync. My best guess is that some index or other data became corrupt.
Just one of those things (or had I been tango'd?!).
On the Truncating Notes Issue, the S4 (realised that it's running Android 4.3) does chop a note but only if edited, at 1001 chrs. However unlike others, it seems to only truncate the note if you actually edit the note field, so adding a phone number or removing
one, leaves the note field intact!
To summaries other devices behaviour with the Contact record Notes Field:
- iPhone 3GS (on iOS 6.1.3) truncates at 32,777 chrs (so pretty big notes!)
- Samsung Galaxy Note 10.1 (GT-N8020 - Android 4.1.1) chops at about 1,000chrs, even if just adding a phone number to the contact - so not even editing the notes field
- HTC One X (4.2.2) at 5,122 chrs (when editing any part of the contact)
I hope this might help someone in the future if they have similar problems ...
cheers -
Mouse not working in Word 2010 and Outlook 2010
Hi
My setup is: Windows 7 Ultimate x64, Office pro 2010
I have a problem where my right click mouse og select text isn't working in Word and Outlook. My keyboard os working fine, and my mouse cursor moves fine, but if I try to select text with the mouse og rightclick to copy/paste something nothing happens. Its
driving me crazy.
I have searched the web and found some different solutions but none seems to work permanently.
One option is to use Internet Explorer Settings > advanced > Reset to default.
Another is to delete the Word / Data key from Registry editor
Now I can start Word and start typing in a single line...and it works... until I hit enter the first time. then the mouse isn't working again. the same thing happens in Outlook when writing an email.
I have tried running the Office 2010 repair tool with not effect.
Please help - this is driving me crazy
Best regards and feel free to ask you need me to clarify someting or test something.
Søren BI have the same problem (Win 7, Office 2010).
Deleted the DATA folder. The mouse works a very short time before the problem reappears.
Renamed the OFFICE folder. The problem remains (no change).
I have no add-ons installed, and have scanned for viruses and malware without finding any. Everything else works fine.
I have done all available updates for both Windows and Office.
I have the exact same problem. I have also noticed that some of the keys do not function the same either. For instance I will get a " instead of an
'@' when I push 'shift' + '2'. I also get a slash or something instead of a '?'. My onenote never has this issue and other programs do not. If I copy and paste into word it copies fine. I end up having to shut down word and start
it back up again if I need to use the mouse on the document. I can use the ribbon fine but on the actual document the mouse stops working after a few seconds or up to a minute. I have run virus scans and everything is fine. This is really getting on my nerves. It
is hard to edit a paper when you can't use your mouse on the doc, especially when using pictures and needing to move them... or even select them. -
15:27:30 Synchronizer Version 14.0.6025
15:27:30 Synchronizing Mailbox 'abc xyz'
15:27:30 Error synchronizing folder
15:27:30
[8004010F-501-8004010F-0]
15:27:30
The client operation failed.
15:27:30
Microsoft Exchange Information Store
15:27:30
For more information on this failure, click the URL below:
15:27:30
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=8004010f-501-8004010f-0
15:27:30 Done
kbjHi,
Please try below steps:
- Remove all organizational forms libraries (subfolders under EFORMS Registry) if they are not needed, and re-create the Outlook profile of affected users.
- Alternatively, if the organizational forms libraries are needed, remove the replica from Exchange 2010 and re-add it
Best Regards! -
Lync 2013 standard deployment: Exchange 2010 Sharepoint 2010 and outlook 2007 collaboration
HI
I have Exchange 2010 and sharepoint 2010 with all our user using outlook 2007. what options do I have for collaborations between these systems if I was to install Lync 2013. I have seen posts that mention that you cannot use outlook 2007 and lync 2013 and
that you would be better off installing the lync 2010 client?
1. would we be covered from a licensing point of view if we had bought lync 2013 cals but install the lync 2010 software on desktops?
2. what Cals do we require for presence to be available in SharePoint we currently have standard sharepoint cals?
3. what new features will we loose if we install 2010 lync software.
4. if our mobile users use the 2013 lync software will these be able to communicate with the 2010 users?
thanks
JHi,
If you use Lync 2013 client with Outlook, multiple functions will not be achieved, such as: customize Outlook meeting invitations (add logo, help URL, disclaimer, footer text), in Outlook, configure meeting option to mute attendee audio and video by default,
presence status in the Microsoft Outlook To and Cc fields, and so on. As Lync 2013 is the part of Office 2013, the best choice is using Outlook 2013.
More details:
https://technet.microsoft.com/en-us/library/gg412817.aspx
For the CAL requirement, you can refer to following link:
Lync Licensing Guide
You can refer to the link below of “What’s new for clients in Lync Server 2013” to understand the new features for Lync 2013:
https://technet.microsoft.com/en-us/library/jj204933.aspx
If you use Lync 2013 mobile clients, you can communicate with 2010 users with no possible.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support -
Is Lync 2013 and Office 2010 Home and business compatible?
hi,
Is Lync 2013 and Office 2010 Home and business compatible?
tnxLync 2013 and office 2010 is compatible with limited features
The following features are available only with Office 2010 or Office 2013:
Contact card with expanded options, such as video call and desktop sharing
Quick search from the Find a Contact field in Outlook
Reply with an IM or call from the Outlook Home ribbon in the Mail, Calendar, Contacts, and Tasks folders
Lync Contacts list in Outlook To-Do Bar
Office Backstage (File tab) presence status, program sharing, and file transfer
Presence menu in Microsoft Office SharePoint Workspace 2010 (formerly Microsoft Office Groove 2007)
Presence menu extensibility
Also you can refer below link
http://technet.microsoft.com/en-us/library/gg412817.aspx
For your issue, verify from lync version {for example , if your office 64 bit, Lync must be 64 bit also}
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali -
I purchased a new Windows 8 PC and I use Outlook 2010 for my calendar. With my old Windows 7 PC and Outlook 2010, my calendar would sync with my Iphone 5, but with the new Windows 8 PC and Outlook 2010, it does not, and I can't figure out how to snyc them. The emails from Outlook 2010 sync, but the calendar does not. Help! Thanks.
Easy solution for restoring lost calendar informaiton, thank goodness. On your iPhone, go to settings, then to iCloud. If your Calendar selection is turned off, turn it on. Your info should restore. If your Calendar selection is turned on, then turn it off. Choose to save calendars when asked. After it shuts the Calendar off, turn it back on. Your info should be restored.
Thank you to Apple support for walking me through this. Shame on you Apple for not just telling people about this easy fix rather than making us go through all of this pain and worry.
- JT -
I use Win 7 PC with iCloud and Outlook 2010 for syncing my Contacts and Calendar. They have stopped syncing...mostly.
Now, appointments I enter on my local Outlook (iCloud) Calendar goes up to iCloud fine. But, data I enter on iCloud directly does not come down to my local Outlook iCloud Calendar. If I reboot the computer, the iCloud data shows up.
Also, Contacts I try to enter on my Outlook (iCloud) Contacts goes up to iCloud fine, but does not show up in my local iCloud Contacts.
All syncing works with my iPhone.
I have signed out of iCloud on PC. I have stopped syncing and re-started. No change.
I have an .aplzod folder for iCloud. I have a separate Earthlink.net.pst email account in Outlook and a me.com.pst Outlook email account (which I don't actually use) listed under Data Files.
Any help would be appreciated. Curious that Outlook will upload to iCloud but not receive downloads unless I reboot. However, rebooting does not download the missing Contacts.
Jim RobbinsHi Jim!
You've started off with some good troubleshooting steps, so let's see if we can take this a little further and figure out what the issue is with your iCloud contacts and calendars. I have two articles here that will help you troubleshoot this issue a little further, but the troubleshooting steps for both articles are exactly the same, so I will lay those out for you here:
Note: When using iCloud Control Panel 2.0 and later, iCloud Calendar event descriptions in Outlook 2010 do not support text formatting (bold, italics, or underline), HTML, images, or attachments. The contextual (right-click) menu has also been disabled.
If you are having trouble with a PC (with Outlook 2007 or 2010) and iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
Verify that you are using a Windows configuration that is supported by iCloud. For more information, see iCloud system requirements.
When enabling Calendars in the iCloud Control Panel, part of the setup process is to copy your Calendars data from the default Outlook ".pst" file to iCloud, and then remove the Calendars from the ".pst" file by placing them in the Deleted Items folder in Outlook. The Calendars data is then stored in the iCloud data set within Outlook so that changes can be pushed to and from Outlook by iCloud. Be sure you are looking for your data within the iCloud dataset within Outlook after enabling Calendars in the iCloud Control Panel. The deleted files can be seen by viewing Deleted Items within your Outlook Folder List. This is not iCloud removing your data; iCloud simply copies your data into the iCloud data set and then removes the local Calendars data by placing it in the Deleted Items folder.
Make sure your computer is online. Attempt to view www.apple.com and iCloud.com. If you can't connect to the Internet, your iCloud calendars and events will not update in Outlook. Click here for more information about troubleshooting your Internet connection.
Open a secure website to test if you are online as is necessary for iCloud Calendar. This also tests if the ports 80 and 443 are accessible. Outlook requires port 443 access to iCloud in order to push and pull updates to and from the iCloud Calendar servers.
Verify that your iCloud member name is entered into the iCloud Control Panel pane. See iCloud Setup for more information about setting up iCloud on Windows.
Completely close and reopen the iCloud Control Panel.
If you recently made changes in Outlook and they are not moving to your other devices or vice-versa, click the Refresh button in Outlook.
Turn iCloud Calendar off and back on:
Close Outlook.
Open the Windows Control Panel:
In Windows 8, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, and then click the iCloud Control Panel on the left.
In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
Remove the checkmark in the checkbox next to Mail, Contacts, Calendars & Tasks, and click Apply. Wait a few seconds, then replace the checkmark, and click Apply.
Open Outlook and test to see if the issue has been resolved.
Ensure the iCloud Outlook Add-in is active within Outlook.
Outlook 2010:
Open Outlook 2010.
Click the File menu.
Click Options in the left panel of the Outlook window.
Click Add-Ins in the left panel of the Outlook Options window.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For Outlook 2007, follow these steps to verify the iCloud Outlook Add-in is active
Open Outlook 2007.
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins" and verify that the "iCloud Outlook Add-in" is listed.
For additional information about managing Add-ins with Microsoft Outlook, see this Microsoft support document.
Restart your computer. This may sound simple, but it does reinitialize your network and application settings and can frequently resolve issues.
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thanks for using the Apple Support Communities!
Cheers,
Braden -
Synching on Windows 7 (64 bit) between Palm desktop (6.2.2) and Outlook 2010
I have recently purchased a new laptop with Windows 7 (64 bit) and Outlook 2010 which I use for email, contacts and calander. I have managed by a miracle using bluetooth to synch between my Tungsten E2 and Palm desktop and know that there are no tools, as yet, to synch between my E2 and Outlook 2010. Would it work as a two stage process i.e.
1. synch desktop and outlook
2. synch desktop and E2.
If so how do I do step one?
Thanks
Pepper
Post relates to: Tungsten E2In PD 6.2.2 there is a PIM conduit switcher. Have you tried this?
Another option I can think to try is to export your data in a format compatible with Outlook, .csv or .tab and then import into Outlook.
Chapura makes a program called pocket copy. It is a one time transfer of your data from PD to Outlook.
They have a program called Pocket Mirror but is only compatible with 32 bit versions.
Here is a link to their site.
http://www.chapura.com/products.php -
Has anyone found a solution for the error "The iCloud Control Panel did not install properly". I'm using windows 7 prof 64 and outlook 2010 and cant get to cloud to winkd ot my mail, contacts, calendar. Cloud control panel version 2.0.
Has anyone found a solution for the error "The iCloud Control Panel did not install properly". I'm using windows 7 prof 64 and outlook 2010 and cant get to cloud to winkd ot my mail, contacts, calendar. Cloud control panel version 2.0.
-
Sync my iCal in between iPhone and Outlook 2010 on Win7
Hi,
I have an iPhone4 running iOS5.1.1 (as of today) and an iCloud account.
My iPhone calendar (iCal) is synched with iCloud calendar.
My business PC is running Win7 and Outlook 2010.
My compagny has selected Google Enterprise to provide all the mail services.
As such, I have a Google deamon running on my PC to sync my emails in between Google GMail Enterprise and Outlook 2010.
Please notice, that, due to security rules, I can not symply enter my Gmail Google Enterprise IDs on my iPhone to get it synched with GMail...
As such, to get at least my professional calendar on my iPhone iCal, I was using a cable connexion in between the PC USB port and the iPhone, and running iTunes sync.
I though it was paintfull, and I though iCloud was able to do so.
As such, I installed iCloud Dashboard and my PC and started to configure it to sync my Outlook 2010 calendar (at least) with iCloud.
I successfully entered my iCloud AppleID, and arrived on the configuration of the sync.
Despite all the tests I run (connected from the office or from home), I not able to get it working as I am always getting an error message from iCloud dashboard:
"Your configuration can not start as an unexpected event"
Any clue on what's going on?
Any idea on what I can test more?
Best Regards
Arnoyes they were set to the same timezone - which puzzled me a lot...
I lost a lot of sleep, but I can now say that I have solved the problem...
What I did was, that I un-installed microsoft office (desperate I know!) - then ran a sync with the iPhone choosing to overwrite the Calendar in the phone - as there was no calendar present - it deleted what was on the phone. Then I re-installed Microsoft office, by doing that, I didn't loose anything because the user files was still present including mail setting etc. - resynced the iPhone - and now it works...
Just can't figure out what went wrong in the first place...
thank you for your answer -
I installed iCloud on my iPhone 4S and PC running Windows 7 and Outlook 2010. My calendar is not syncing when I put in new information. Solutions?
I would say that you would want to look into the "Exchange Mode" for GMail. That would allow your iPhone to sync calendars, contacts and email with GMail just fine. Doing the same with your outlook should also then sync those same with your PC using Outlook. I've done teh iPhone side of this, but I since I don't run Lookout for my email client, I'm not sure how that will work on the PC side.
-
PC Companion and Outlook 2010 calendar sync error
Hi there
I am using PC Companion 2.10.174 and Outlook 2010 (14.0.6129.5000) and a Xparia T with Android 4.1.2 (Build 9.1.A.1.140)
Contact Sync runs without problems.
But when I try to sync my Outlook Calendar with the phone, an error occurs
The logfile shows an error with CAgdOutlook ( m_hLibrary)
13:01:38,32 [Syncengine 13/05/22] Result \\WindowsContacts.cts
13:01:38,32 [PCCompanion 13/07/24] Activate Synchronization
13:01:41,26 [Device 13/08/27] Check device status...
13:01:41,26 [Device 13/08/27] Check device status finished.
13:01:45,41 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{5A2F2D1B-F67A-4754-88D7-6E6F20C68D85}.cab
13:01:45,48 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {EE975EE3-08EC-4949-9C38-3A637996A670} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/ed4.0.1_Signed_All_1.00.002.cab
13:01:50,02 [CAgdOutlook 13/01/08] InitAutomation
13:01:50,02 [CAgdOutlook 13/01/08] OpenCalendar
13:01:50,02 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:01:50,02 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:01:52,65 [CAgdOutlook 13/01/08] InitAutomation
13:01:52,65 [CAgdOutlook 13/01/08] OpenCalendar
13:01:52,65 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:01:52,65 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:02:09,41 [Syncengine 13/05/22] Starting new oneway sync PC to phone
13:02:09,41 [Syncengine 13/05/22] [Events] Open PIM database...
13:02:09,41 [CAgdOutlook 13/01/08] InitAutomation
13:02:09,41 [CAgdOutlook 13/01/08] OpenCalendar
13:02:09,41 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:02:09,41 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:02:09,41 [Syncengine 13/05/22] Failed.
13:02:09,44 [Syncengine 13/05/22] [Events] Close PIM database...
13:02:11,81 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{EE975EE3-08EC-4949-9C38-3A637996A670}.cab
13:02:11,87 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {4804CEA3-DDE0-46A0-8430-54DFDE2C5EC0} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/ed6.0_RioGrande_Signed_All_1.00....
13:02:27,35 [DeviceSetup 12/12/26] ["C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\DPInst64.exe" /q /sa /f /path "C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\AllSigned\x86x64"] Terminated: Result: 0x00002E00
13:02:27,35 [PCCompanion 13/07/24] First launch: Driver packages installation done.
13:02:38,42 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{4804CEA3-DDE0-46A0-8430-54DFDE2C5EC0}.cab
13:02:38,48 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {884EF9E6-97FC-41A1-9CD3-636DAAEA6035} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/ed6.0_Signed_All_1.00.002.cab
13:02:41,28 [Device 13/08/27] Check device status...
13:02:41,28 [Device 13/08/27] Check device status finished.
13:02:44,57 [Syncengine 13/05/22] Starting new oneway sync PC to phone
13:02:44,57 [Syncengine 13/05/22] [Events] Open PIM database...
13:02:44,57 [CAgdOutlook 13/01/08] InitAutomation
13:02:44,57 [CAgdOutlook 13/01/08] OpenCalendar
13:02:44,57 [CAgdOutlook 13/01/08] -------------------------------------------------------
13:02:44,57 [CAgdOutlook 13/01/08] m_hLibrary FAILED
13:02:44,57 [Syncengine 13/05/22] Failed.
13:02:44,62 [Syncengine 13/05/22] [Events] Close PIM database...
13:02:53,98 [SonyEricssonMTPExt 13/01/09] MTPRequest:end() failed: 0x80042006 PARAMETER_NOT_SUPPORTED
13:02:53,98 [Device 13/08/27] [MTP Extensions] GetExtDeviceProperty(D043) failed, Error: 0x80042006
13:02:53,98 [PCCompanion 13/07/24] Activate CalendarManager
13:03:04,99 [PCCompanion 13/07/24] DriversUpdate: Package downloaded to C:\Program Files (x86)\Sony\Sony PC Companion\Drivers\{884EF9E6-97FC-41A1-9CD3-636DAAEA6035}.cab
13:03:05,07 [PCCompanion 13/07/24] DriversUpdate: Downloading Package {2FC12C0B-6D73-4F66-8D2D-64E907627969} http://dl-desktop-apps.sonymobile.com/stage/PCCompanion_2.0/Drivers/JDM_Signed_All_1.00.001.cab
13:03:20,17 Sony PC Companion already running
Is there any help?To check if there could be some problems with your calendar database try to create a new calendar in MS Outlook. Add a test meeting and then point the calendar sync in PC Companion to the newly created calendar folder in MS Outlook. Now try to sync and check if it still fails. If it works, there is probably something wrong with your default calendar folder in MS Outlook.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page. -
Outlook 2010 and Outlook 2003 Signatures Disappearing
Hello,
we have a multiple domain controller environment with many locations. We run both Server 2003 and Server 2008 with Exchange 2003 being our main Mail server and Exchange 2007 running Webmail. When a workstation is first imaged, Office 2003 installs via
GP, and then the user can install Office 2010 through SCCM as an upgrade. We do not use roaming profiles, although we do redirect their "my documents." The problem is occuring for both users of Outlook 2003 and Outlook 2010. Our problem is that users
signatures are disappearing, meaning they create a signature, then they restart the computer and the signature is no longer in the signatures folder. We have tried recreating their Outlook profile, reimaging the computer, deleting their entire profile on the
computer, none of which has stopped this from happening. Every time after they create the signature, it will go away. Sometimes it will stay for a few days, and then disappear again. This is not happening for all users, only a random selection of users. These
users are not administrators on their physical workstations. Thank you
JoshuaHi,
For signature information, it store in following location, make sure user can access this folder:
Windows Vista & 7: drive:\Users\user\AppData\Roaming\Microsoft\Signatures
Windows XP or Windows Server 2003 : drive:\Documents and Settings\user\Application Data\Microsoft\Signatures
And also check registry entry, if there has any information about “signature”, please delete test if it helps.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Common\MailSettings
Note: How to backup registry:http://support.microsoft.com/kb/322756
Best regards.
William Zhou
TechNet Community Support
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