Lync 2010 and Outlook 2013 - not talking!
I have problemns with Lync 2010 with Outlook 2013 under Windows 8.
Conversation History is not being saved.
All the patches are installed.
When I click on "show more in Outlook" it complains the accounts are not the same. I have two exchange accounts configured within the one Outlook profile. I never had this issue under Outlook 2010.
ERROR:
The email address used in your default Outlook profile is different from the sign-in address used in Lync 2010.
Change your default Outlook profile to match the sign-in address you are using in Lync, and then sign out and sign back in to Lync.
My default account is the same as my Lync sign-in name.
I have tried everything.
Mate,
There is no issue on conversation history save option, when I use Outlook 2010.
The issue only to Outlook 2013 with Lync 2010? Two observations;
=> Save IM in outlook ( greyed out ) - Lync 2010 client
=> When I check Lync config information - MAPI is not installed - Lync 2010 client
Could you advice.
Similar Messages
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Exchange 2010 and Outlook 2013
please read my question and comments carefully before replying.
We just upgraded to Outlook 2013 x64bit and exchange 2010. there is only one exchange server with all updates and fixes installed, and Outlook is up-to-date as well.
User A sends a meeting request with tentative appointment to user B
User B accepts the appointment and it shows on his calendar as tentative
User A changes the appointment from tentative to out of the office or busy and sends update to user B
User B receives the update and click on No Response Required
User B's calendar does NOT change from tentative to out of the office or busy.......
we tried OWA as well as tried this in cached mode and online mode and made no difference.
you can see that communiation is real time between the two clients and exchange because as a test, I changed the words and client machine immediately updated but the free/busy/out of the office status never changes unless you change the time of the appointment.
Please let me know
DavidHi David,
It is by design.
The Free/Busy status is a private property that can be changed but
only with a full update. A full update is practically a new meeting invitation to the same event, replacing the old properties with the new ones. Full updates are sent when one or more of the following properties are changed:
Start Date/Time
End Date/Time
Recurrence
If you only send a update about free/busy status, it is an informational update instead of a full update. Thus, the free/busy status of the meeting is unchanged. For more information about meeting updates, we can refer to the following blog:
http://blogs.technet.com/b/outlooking/archive/2012/06/11/understanding-meeting-updates.aspx
If you have any feedback for TechNet Subscriber Support, contact
[email protected]
Best Regards,
Winnie Liang
TechNet Community Support -
Microsoft Exchange 2010 and Outlook 2013
My colleagues computer suddenly crashed yesterday and it wouldn't restart without a system restore.
Now when we try to open up Outlook it says that you must connect to Microsoft Exchange at least once before you can usse your Outlook Data file (.ost)
Also The PC has lost the trust relationship on the domain
We have exchange 2010 and the servers OS is Microsoft Windows Small Business Server 2011 and the Client PC is running off of Windows 8.
Can you please help me resolve this issue?
kind regards
Steve Bradshaw
[email protected]It might be possible that the MAPI key (which enables Outlook to synchronize with Exchange) has been deleted due to the System crash. So, in order to establish the connection, you need to Reconnect the OST file to the original MAPI profile and then reconnect
then MAPI profile to Exchange Server.
If the above method fails to resolve the issue, then the best option for you would be to take the help of any professional OST to PST Conversion Software, which will help you to Extract data from your OST file and convert it to PST file which you can import
back to your Outlook to establish the connection with Exchange Server again.
You can check this
presentation for more info.
-
Lync 2010 and Outlook 2010 cannot save conversation history
I have a user that is having issues saving their conversations to Outlook 2010. It is isolated to 1 user and follows that user no matter what machine they log into. They have the feature turned on to save their conversations to outlook and i even see the
conversation history start to queue up, but it will not get sent to outlook. The issue 2 weeks ago for them and as far as i can tell nothing was done to their account.Hi,
Lync client save the conversation history to outlook through EWS, If the EWS is not possible it will go through MAPI. So please check the user's lync client Configuration Information, make sure the EWS deploy is OK and you can find the EWS URI.
You also can try to change the EWSFindCountLimit for this user.
New-ThrottlingPolicy –Name LyncClientPolicy –EWSFindCountLimit $null
Set-Mailbox -Identity usermailAddress –ThrottlingPolicy LyncClientPolicy
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Outlook 2010 and Outlook Connector not Syncing all of Hotmail Mailbox
Hi,
I recently had to recreate my Outlook profile and hence had to redefine my 2 email accounts within it. I now use Exchange Online (Office 365) for work and Hotmail for my personal email. The Exchange Online account synced fine (~5GB mailbox) but
the Hotmail mailbox (~800MB) only synced back to September 2010, although I have email in there back to June of 2009. The oldest mail synced in on the Hotmail InBox and Sent Items is the same exact date. I tried recreating the mailbox a couple of times but
with these volumes of mail it takes too long to just experiment.
Any clues on how to force a full sync of my Hotmail mailbox into Outlook?
I am using:
Outlook 2010 SP1 14.0.6106.5005 32-bit
Outlook Hotmail Connector 14.0.6106.5001 32-bit
Windows 7 Enterprise SP1
Thanks for any advice on this.Hi,
To narrow down the issue, I suggest we perform the following step:
1. Create a new outlook profile follow the article:
http://support.microsoft.com/kb/829918
2. Configure your Hotmail account via Outlook Hotmail Connector
3. Go to Send/Receive > Send/Receive Groups > Edit
4. Select you Hotmail account on the left pane and check the option "Download header only", click ok.
Please test it if we could receive the early mail from Hotmail and let me know the result, any questions, feel free to post back.
Thanks. -
Users using Outlook 2013 not seeing entire public calendar.
I have two users that have same access as all other users. They can get into the public calendar but they can not see the entire calendar. They don not see anything from about the last month.
Exchange 2010 and Outlook 2013
Thanks in advance.That sounds to me like they have a partially synchronized copy. Look to see if they've tried to synchronize the folder, and if so, delete the cache and download the content again, or switch it to be used online. Shared calendars should
generally be used online anyway to avoid ugly race conditions where users wipe each other's changes out.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." -
Missing emails on Outlook 2013, not happy.
Bought a new PC and on previous PC was using Outlook 2010, new PC uses Outlook 2013. After synchronising with the server I have emails dating back to 2009, which is fine, but there are a lot of emails missing from Nov 2014-Mar 2015. No matter
how many times I hit send/receive they just dont show up in Inbox. How can I get these emails back?Hi
As per the information and details provided by you, to solve the issues of missing emails in Outlook 2013, please follow these steps: -
Get the files from old computer
Put files on New Computer
Create a Profile
More Settings
Add Old Data File (.pst)
Finishing Touches
Signature and Stationery
Do you leave mail on POP3 server? By default Outlook 2010 and Outlook 2013 automatically leave POP3 mail on the server for 14 days.
Things to keep in mind when you are preparing the new computer: -
You really only need to move the PST and create a new profile using this PST, the other files Outlook uses are created as you use Outlook.
If you use Windows Easy Transfer to move your Outlook data, you can need to recreate your Outlook profile as the move process can corrupt. You can only move user data,
not the program itself.
Your accounts are stored in the registry and need to be recreated on the new computer.
I hope this information will be helpful for you.
Thanks and regards
Shweta@ -
Cross-forest migration to Exchange 2013 SP1 and Outlook 2013 SP1
Hello! I have two forest: Exchange 2010 SP2 RU5 - resource forest and Exchange 2013 SP1 - account forest. I make cross-forest migration from resource forest (linked mailboxes with account forest) to forest with Exchange 2013 SP1.
I have moved mailbox from resource forest exchange 2010 to exchange 2013 sp1 forest.
Outlook 2010 connect to migrated mailbox without any problem, but outlook 2013 sp1 cannot connect to migrated mailbox.
Error look like - cannot find exchange server.
I created new mailbox in Exchange 2013 organization and can connect to it with outlook 2010 and outlook 2013 sp1.
Someone have the same problem with migrated mailbox? How to solve it?
Truly, Valery TyurinYou can use New-MoveRequest to perform a cross-forest move. Here is a well post and step-wise explanation you can check for cross forest migration from exchange 2010 to exchange 2013(http://msexchangeguru.com/2013/11/03/e2013crossforestmigration/).
Moreover, you can try this utility (
http://www.exchangemigrationtool.com/ ) to accomplish this task. -
Forefront 2010 dening outlook 2013 and lync 2013 access to ther server
we have currently, forefront TMG 2010, exchange server 2010 and lync 2010, running on our network and every working fine but recently i upgraded client MS Office 2010 to MS Office 2013 and suddenly forefront TMG 2010 started denying lync 2013 and outlook
2013 access to the server.
Please can somebody tell me how to resolve this problem.Hi,
Thank you for your post here.
Do you mean that you have published exchange server 2010 and lync 2010 via TMG?
How dou you judge that TMG blocks your traffic?
Please check if there is any error information via TMG live logging.
You can try to delete publish rule and reconfigure it.
Best Regards
Quan Gu -
Lync 2010 and Lync 2013 blinking icon in taskbar not working properly
Hi,
We're experiencing a strange behaviour. Lync IM notifications are supposed to work this way below:
1) Notification bubble on the right-bottom corner
2) After a few seconds, a blinking icon in the task bar
3) After a few seconds, a coloured icon remains in the task bar
Some of our users, both Lync 2010 and Lync 2013, go 1) and 2) but then icon won't remain in the task bar, so they don't realize they have a conversation waiting (Windows XP and Windows 7).
If they open the icon, the conversation is there and coloured, and they can answer.
In my computer, it has also happened but most of the time it works fine (testing it, maybe it works 15 times and fails 1). Nevertheless, a lot of people is suffering from this strange behaviour.
We have looked into the causes but haven't found anything.
Any clue?
Thanks!How long have you seen the problem?
What version of your Lync client? Try to update your Lync client to the latest version.
Try to repair office 2013.
Uninstall and reinstall Lync 2010.
Please install Lync 2013 or Lync 2010 on a fresh installation of Window to check if you can still see this problem.
Lisa Zheng
TechNet Community Support -
We are getting ready in a few months to uninstall our locally installed Office 2010 and head to the cloud with Office 365 2013. I have created applications to uninstall Office 2010 and Lync 2010 and then added them to the supersedence tab for Office 365
office 2013 click to run with appv5.
When deploying the office 365 2013 application it does not uninstall office 2010 or lync 2010 with the supersedence. I am able to manually uninstall Office 2010 and Lync 2010 with the command lines I am using in the applications.
The application uninstall for Office 2010 is:
The application uninstall is an exe so I created an application, created a deployment type with the location of our Office 2010 admin point, installation program and uninstall program are set with the same line as I have tried to deploy it separately and
also as a supersedence in the Office 365 application setup.exe /uninstall ProPlus /config "\\sccmserver\share\Office2010\ProPlus.ww\silentuninstallconfig.xml. The silentuninstallconfig.xml was created from the original config.xml file and edited
to these settings:<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="NO" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<OptionState Id="ProductFiles" State="Local" Children="force" />
</Configuration>
The detection method is the folder path to see that office 14 exists. When I deploy this the machines finish with success showing this exists, but does not uninstall Office 2010.
running the command line manually mapped to this location on a machine uninstalls office 2010 without issue.
Lync 2010 uninstall:
Lync is an exe so I am using the LyncSetup.exe /silent /uninstall. The application is in the supersedence tab for Office 365 2013. This never installs. If I create a softare distribution and deploy it on its own it uninstalls without issue.
We are going to use Lync 2013 with our office 365 2013 installation so we need to uninstall this. The detection method for lync is file system folder and the Microsoft lync folder for detection.
MS Office 15 (Office 365) was created with the click to run tool. I can install this with the application I created using the appv5 package created with the click to run tool. The issue is we need Office 2010 and Lync 2010 uninstalled first.
Having both versions of Office installed in test has caused issues where Office 15 365 will not list in add and remove programs and cannot be uninstalled even with the fix it article to remove office 2013.
I have looked at many articles and so far it is not working for us. Any help appreciated to get us to the cloud.
Thanks,
BritThe applications I have for uninstall of office 2010 and Lync 2010 for some reason do not uninstall. Manually testing the command lines they do. The detection method seems to be hanging things up. On the lync uninstall detection method I have
the setting type of file system, type folder, path c:\program files\ folder name Microsoft Lync.
I highly recommend using something other than a file/folder "exists" detection method. Installers are constantly leaving things behind due to environmental inconsistencies. It may leave files/folders behind with a schedule to delete files on next reboot.
These things are unpredictable and very hard to use. I just use the "HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall" Registry location. There you can actually key off the "Product Version" DWORD as well which gives you an even more accurate method
to determine if the application you are trying to deploy (or expect to exist) is truly there. This, of course, being if you are not using an MSI. If you have MSI technology ALWAYS use the product code unless the person writing the MSI chooses to use the same
product code for every version release of their product. In which case, Use the registry method.
As far as getting the supersedence and everything working. You need to start from the basics. Create Applications for all of the apps you want to remove. Make sure they install and uninstall properly (seems like overkill but it isn't that hard). Once you
have working install/uninstall applications then you can easily apply supersedence to your new applications with a setting of Uninstall on the superseded apps you should have no problem getting rid of them. I have done this for numerous things.
For example, I did this with Cisco Jabber to replace older versions of jabber, older versions of cisco unified personal communicator and lync and OSC. All of these replaced versions had to have an Application but once it was in it took two seconds to apply
all the supersedence rules and now I know when I push that software out no matter version is running on any machine it will pull all the old apps off and put the new one on.
Dustin Estes - MCP | www.dustinestes.com -
Unknown Presence in Lync 2010 and Lync 2013 co-existence
I have lync 2010 and lync 2013 in my environment. Everything was working fine except when I moved the DNS of the Lync 2013 pool to the load balancer. When I did that, users on lync2013 could see the presence of users on Lync2010 pool but not vice versa.
I have point the Lyncdiscoverinternal.domain.com to the lync2013 pool DNS. I have opened migration ports on the load balancer but still not working. It works perfectly fine if I point the DNS of the pool to one server directly without going
through the Load balancer VIP.
Am I missing anything here?
Thanks!
Alert from TechNet PostingHi Kojo Obeng Antwi,
Please check out the following information.
Deploying DNS load balancing on Front End pools requires you to perform a couple of extra steps with FQDNs and DNS
records.
A pool that uses DNS load balancing must have two FQDNs: the regular pool FQDN that is used by DNS load balancing (such as pool01.contoso.com), and resolves to the physical
IPs of the servers in the pool, and another FQDN for the pool’s Web services (such as web01.contoso.com), which resolves to virtual IP address of the pool.
In Topology Builder, if you want to deploy DNS load balancing for a pool, to create this extra FQDN for the pool’s Web services
you must select the Override internal Web Services pool FQDN check box and type the FQDN, in the Specify the Web Services URLs for this Pool page.
To support the FQDN used by DNS load balancing, you must provision DNS to resolve the pool FQDN (such as pool01.contoso.com) to the IP addresses of all the servers in the pool
(for example, 192.168.1.1, 192.168.1.2, and so on). You should include only the IP addresses of servers that are currently deployed.
Best regards,
Eric -
Phone edition Aries Polycom CX600 coexistence - Lync 2010 and 2013
Hi all,
Currently busy with a Lync 2010 > 2013 migration where Aries Lync phones like Polycom CX 600 (using a blend of USB tethering, PIN authentication as well as common area phones) are involved. Phones have a blend of different CU releases ranging from .4066
(CU5) to .4451 (CU14)
User migration must be done in stages. That’s presenting a challenge in that Lync 2010 and 2013 must coexist for some time, yet providing seamless support for Lync phones.
The normal migration scenario will be based on a site-by-site migration: users are moved from 2010 to 2013, DHCP options for that site are changed to provide relevant Lync phones the new Lync 2013 pool parameters. HOWEVER, there is a considerable number
of users travelling across sites, and it’s likely occurrence that a user still on 2010 would travel to a site migrated to 2013 (including phones). And the other way round can also occur.
Based on this, my questions are:
1) Can a Lync 2010 user sign-in (USB tethering) on a phone if DHCP is providing options for Lync 2013?
2) Can a Lync 2010 user sign-in (PIN auth) on a phone if DHCP is providing options for Lync 2013?
3) Can a Lync 2013 user sign-in (USB tethering) on a phone if DHCP is providing options for Lync 2010?
4) Can a Lync 2013 user sign-in (PIN auth) on a phone if DHCP is providing options for Lync 2010?
Also, is there any dependancy on a specific CU version for the sign-in process to succeed? Note all discovery records are strict domain matching compliant.
I was hoping LPE would feature a redirect mechanism like with desktop client but based on the very little specific literature available, that does not seem the case. Any advice would be very welcome.
thanks all.
Alessio Giombini | Microsoft Solutions Architect | Twitter: @AlessioGiombini
Lync 2013 Detailed Design Calculator: try it at http://goo.gl/jU1hZRHi,
You can refer to the following link of “Lync 2010 – 2013 Migration: Lync phone edition devices”:
http://unifiedme.co.uk/2013/09/lync-2010-2013-migration-lync-phone-edition-devices/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Lync Phone Edition coexistance with lync 2010 and 2013
Hi Everyone
I am currently planning a coexistent network between Lync 2010 and 2013 as I need to get 2013 out urgently. My question is around the Lync phone edition and how to get the phone to find the front end to register the phone to depending on which lync
pool the user is configured to use. Right now all phones are configured with DHCP and are configured to use the 2010 front end server to get its cert provisioned. I also use the HP 4110 and 4120 phones in the office.
How should I configure DHCP so that I do not cut my user off if they are moved the 2013 pool?
Many Thanks
Joe
JoeHi,
Check this old Thread
https://social.technet.microsoft.com/Forums/office/en-US/fca0b7be-124e-4480-ba2f-19ca4eebbd53/phone-edition-aries-polycom-cx600-coexistence-lync-2010-and-2013?forum=lyncvoice
http://unifiedme.co.uk/2013/09/lync-2010-2013-migration-lync-phone-edition-devices/
Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question. -
How do I set up my devices to wirelessly synch my Notes using iCloud among iPad, iPhone 5S and Outlook 2013 running on Windows 8.1?
Hey bwind,
You will want to first create an iCloud account, if you haven’t already:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/ht4436
Next, sign in to that iCloud account on your iPhone and iPad, and turn on the syncing for notes:
iCloud - iPhone
http://help.apple.com/iphone/7/#/iph3c79652c
iCloud - iPad User Guide
http://help.apple.com/ipad/7/#/iPad995bbafe
Then you will want to download the iCloud Control Panel for Windows:
iCloud Control Panel 3.1 for Windows
http://support.apple.com/kb/dl1455
You will find your notes in their own section on Outlook:
iCloud: Notes overview
http://support.apple.com/kb/PH12081
On your Windows computer, your changes are pushed to Microsoft Outlook in the Notes folder of your iCloud email account. You can see your iCloud notes by expanding your iCloud email account in the Outlook folder pane (also called the navigation pane), then selecting the Notes folder in the email account.
Take care, and thanks for visiting the Apple Support Communities.
-Braden
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