Lync 2010 - Browser Helper & Lync Add-on

We are rolling out Lync 2010 via SCCM. One of the things we've noticed is that Lync automatically installs two brower add-ons: Lync 2010 - Browser Helper & Lync Add-on. Is there any way
not to install these? or at least install them with the default of being disabled?
Otherwise, the users get prompted that "The Lync browser helper is ready for use" and asks if they want to enable it.
Thanks

As the further test, EnableBHOSmartTags didn’t work.
Here is the right registry key. Hope it helpful for others view this thread.
Check the following link.
http://smulpuru.wordpress.com/2012/08/07/disable-particular-ie-add-on-via-registry/
Find out the class ID of Lync add-on.
Then find the class ID in registry key.
Open the path [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA}. It is for Lync add-on.
There is no Flags registry key, you should create it manually.
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Similar Messages

Uninstall Lync 2010 client, Install Lync 2013 using Group Policy/VB/MS Customisation Tool

Hi, I am using Group Policy/vb/Lync customization tools to deploy 2013 and remove 2010. The machines have Office 2010. The vb script is as below:
Dim objShell 'As Object
Dim objFSO 'As FileSystemObject
'-- SET OBJECTS
Set objFSO = CreateObject("Scripting.FileSystemObject")
Set objShell = CreateObject("WScript.Shell")
strComputerName = objShell.ExpandEnvironmentStrings("%COMPUTERNAME%")
Dim WshNetwork : Set WshNetwork = WScript.CreateObject("WScript.Network")
objShell.Run """\\xxxxxxxxx - Do not Remove\Lync Install 2013 2010\Lync 2013 Outlook 2010\setup.exe"""
I have amended the OCT with relevant settings, Lync 2013 installs but Lync 2010 does not uninstall. Here is how i have it set:
In the Office Customization Tool - Set-up - Add Installation and Run Programs,
In target - pointing to the Lync2010 exe file (on above share)
In Arguments - /silent /uninstall
Is this correct?
Also, i would have thought that, Remove Previous Installations, it would have an option to remove Lync2010?
Anyway..pulling my hair out here!
Hope you can help.

Hi,
Based on your description, we can refer to the following threads for help.
Slient Unninstall of Lync 2010 on client machines script required
http://social.technet.microsoft.com/Forums/lync/en-US/69e32128-4581-4be5-9a44-b5d133e1f480/slient-unninstall-of-lync-2010-on-client-machines-script-required
Scripting a Lync 2010 client Uninstall
http://social.technet.microsoft.com/Forums/en-US/a65bd0d0-daa1-4616-8725-63f349fdde86/scripting-a-lync-2010-client-uninstall?forum=lyncconferencing
For this issue is more related to Lync, in order to get better help, we can ask the question in the following TechNet dedicated Lync forum.
Lync 2010 and OCS - Lync Clients and Devices
http://social.technet.microsoft.com/Forums/lync/en-US/home?forum=ocsclients&filter=alltypes&sort=lastpostdesc
In addition, for it also involves scripts, we can also ask for help in the following scripting forum.
The Official Scripting Guys Forum
https://social.technet.microsoft.com/Forums/scriptcenter/en-US/home?forum=ITCG&filter=alltypes&sort=lastpostdesc
Hope it helps.
Best regards,
Frank Shen

No coexistence, Totally decom Lync 2010, then install Lync 2013

I have went through decomming Lync 2010 Enterprise on prem with the desire to go to Lync 2013 Hosted Multi-Tenancy, using the same domain.
So, as you can imagine doing this in a test env. (mirroring the prod env.) I have uninstalled Lync 2010, followed all best practices, made sure ADSI ref. were gone to Lync 2010 (to my knowledge).
Now that I have uninstalled the last Lync 2010 boxes, Installed Lync 2013 on the first frontend server, fired up the setup and went through the topology builder wizards, and after filling out Edge server pools, etc, I have a topology showing Lync 2010 and
2013. Is that correct? This is my first time installing 2013 Lync. Is Lync 2010 supposed to be showing in the topology?
Maybe this is normal for 2013, maybe this doesnt matter for me to continue. I'd just like to cleanly get rid of any 2013 references or leftovers.
Josh

Hi,
Agree with Anthony and Rodolfo.
Here is Lync server 2013 topology (I didn't deploy Lync server 2010):
What's more, please check if you remove all Lync server 2010 information from AD.
If you meet error about remanent Lync information in AD, you can refer to the link of "Remove Lync from Active Directory":
http://blog.armgasys.com/?p=320
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2010 Server - Tracking Lync Login Sessions Related to MaxEndpointsPerUser and its threshold

Hello All,
I am having a few users who get the message from their Lync 2010 & 2013 client (on Lync 2010 Server) stating:
"Please sign out at another location and try again. You have reached the maximum number of computers or devices allowed."
I confirmed with the users they are using only one client.
Is there a way to view all endpoints logged in per user? I understand increasing the value for "MaxEndpointsPerUser" may solve our problem but it will not fix the multiple unknown endpoint logins per user Lync seems to detect.
Here's my configuration:
Get-CsRegistrarConfiguration
Identity : Global
MinEndpointExpiration : 300
MaxEndpointExpiration : 900
DefaultEndpointExpiration : 600
MaxEndpointsPerUser : 8
EnableDHCPServer : False
Any guidance would be greatly appreciated.
Thanks,
Jay

This is great I was able to find 14 connections by using your method then I pinpointed description of all 14 connections by using:
https://gallery.technet.microsoft.com/office/List-last-time-a-User-b905cf5f
Thanks so much for your help!

Replication issue between lync 2010 FE and lync 2013 FE

Hello
I face any issue in my lync server's .
I was in the last steps in the migration process from lync 2010 to 2013 enterprise edition .
where CMS was moved already to 2013 , and later on many time I checked the replication and it was fine , then I deleted the CMS DB FROM 2010 FE and I checked the replication and it was fine .
later on I proceed to delete the archiving server and monitoring server and it was fine .
later on I proceed to
Reset call admission control
Prevent sessions for services
Stop Lync Server 2010 services
Remove a Front End Server from a pool
I just I face this replication issue after I start the process to delete the lync 2010 pool which im stuck on it now .
one more thing while I was trying to delete the 2010 front end pool , I got the error .
Error: An error occurred: "System.InvalidOperationException" "Cannot publish topology changes. Conference directories still exist on a pool that would be deleted. Remove the conference directories before continuing."
so I moved the conference directories from 2010 pool to the 2013 pool successfully.
but later on when I check the replication I notice the replication issue ?
Get-CsManagementStoreReplicationStatus
UpToDate           : False         """""""""""""""""""it is already shutdown
ReplicaFqdn        : HQ-EDGE01.mydom
LastStatusReport   :
LastUpdateCreation : 3/23/2015 11:22:17 AM
ProductVersion     :
UpToDate           : True
ReplicaFqdn        : HQ-LYNC2013-FE.mydom
LastStatusReport   : 3/19/2015 5:21:27 PM
LastUpdateCreation : 3/19/2015 5:21:25 PM
ProductVersion     : 5.0.8308.556
UpToDate           : False
ReplicaFqdn        : HQ-LYNC-FE-01.mydom
LastStatusReport   : 3/19/2015 11:38:25 AM
LastUpdateCreation : 3/23/2015 11:52:17 AM
ProductVersion     : 4.0.7577.0
then I run the
I run Invoke-CsManagementStoreReplication
Get-CsManagementStoreReplicationStatus
UpToDate           : False     """""""""""""""""""it is already shutdown """"""""""""""""""
ReplicaFqdn        : HQ-EDGE01.mydomain
LastStatusReport   :
LastUpdateCreation : 3/23/2015 10:18:22 PM
ProductVersion     :
UpToDate           : True
ReplicaFqdn        : HQ-LYNC2013-FE.mydomain
LastStatusReport   : 3/23/2015 10:18:26 PM
LastUpdateCreation : 3/23/2015 10:18:22 PM
ProductVersion     : 5.0.8308.556
UpToDate           : False
ReplicaFqdn        : HQ-LYNC-FE-01.mydomain
LastStatusReport   : 3/19/2015 11:38:25 AM
LastUpdateCreation : 3/23/2015 10:18:22 PM
ProductVersion     : 4.0.7577.0
====================
Get-CsManagementStoreReplicationStatus
UpToDate           : False """"""""""""""" it is already down """""""""""""""""""""
ReplicaFqdn        : HQ-EDGE01.mydomain
LastStatusReport   :
LastUpdateCreation : 3/23/2015 10:53:23 PM
ProductVersion     :
UpToDate           : True
ReplicaFqdn        : HQ-LYNC2013-FE.mydomain
LastStatusReport   : 3/23/2015 10:18:26 PM
LastUpdateCreation : 3/23/2015 10:18:22 PM
ProductVersion     : 5.0.8308.556
UpToDate           : False
ReplicaFqdn        : HQ-LYNC-FE-01.mydomain
LastStatusReport   : 3/19/2015 11:38:25 AM
LastUpdateCreation : 3/23/2015 10:53:23 PM
ProductVersion     : 4.0.7577.0
why LastUpdateCreation : 3/23/2015 10:53:23 PM from the lync 2010 pool ????
I'm not doing any change on 2010 pool now (I just try to delete it ) , all the change it is on 2013 pool .
for edge server 2013 I shut down the server since there is another configuration issue there (so replication to edge server not the issue now since it is down).
my question is this will affect my lync 2013 since it is the production now ? is this un completed steps for removing the 2010 pool affect my production.
is the replication issue affects my 2013 pool ?
Kind Regards
MK

Hi,
From your description above, did you mean before deleting the Lync Server 2010 Pool from topology, you found the replication of Lync 2010 FE Server not update to date?
If it is the case, based on my knowledge, there is no affect for Lync Server 2013 Pool. Please double check if Lync Server 2013 Pool work normally, and Lync users in Lync 2013 Pool can use all Lync function without issues. Then you can delete Lync 2010 Pool
from Topology and publish it. After finish it, please re-run step 2 on Lync Server 2013 FE Servers.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Possible to Connect Lync 2010 Client Without Lync Server?

I'm currently running CUCM 7.1.5 and CUPS 8.6.3 in conjunction with CUPC 8.5.x, and I'm just curious to know if it's possible to connect the Lync 2010 client to CUCM/CUPS for IM and phone control without the use of a Lync Server.

Thanks, I didn't think so... but a misinformed sales rep suggested it was.
If I just want to tie CUCM and Lync together, do I need anything special (UC Integration for Lync?) or is it possible to do it with just a SIP interface?

Migrating Lync 2010 Std to Lync 2103 Std- Move PSTN Gateway and Trusted Applications

We had a Lync 2010 Std server in one site and pool and migrated to Lync 2013 Std by creating another site and pool. Same SIP domain, etc. Everything is working so far that we have tested.
My question is now is there a way to just move the PSTN gateway and trunk that shows in the shared components of the Lync 2010 site to the Lync 2013 site?

Hi,
You can create PSTN geteway for Lync 2013. As Holger said, you cannot movei it.
Kent Huang
TechNet Community Support

Lync 2013 Client pops up automatically while typing in Word , Excel in Windows 7 after upgrade from Lync 2010 client

Hello All,
Facing very much weird issue for only 4 users in my organization. This 4 users are migrated to Lync 2013 pool from Lync 2010 pool with Lync 2010 client migrated to Lync 2013 client.
Now whenever this users are typing in (apps like word, excel) automatically pops up Lync 2013 client which is annoying.
All my users are Windows 7 with latest updates & updates Lync 2013 with latest updates installed.
Any help really appreciated.
Regards
Anand S
Thanks & Regards Anand Sunka MCSA+CCNA+MCTS

Hi
The solution is to do a ‘repair’ install of Office 2013. This will reregister the needed components and the popups will stop.
A repair install can be done from ‘Programs and Features’, highlight Office 2013 and click ‘Change’. When the install wizard appears, choose the ‘repair’ option.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

Lync Phone Edition coexistance with lync 2010 and 2013

Hi Everyone
I am currently planning a coexistent network between Lync 2010 and 2013 as I need to get 2013 out urgently. My question is around the Lync phone edition and how to get the phone to find the front end to register the phone to depending on which lync
pool the user is configured to use. Right now all phones are configured with DHCP and are configured to use the 2010 front end server to get its cert provisioned. I also use the HP 4110 and 4120 phones in the office.
How should I configure DHCP so that I do not cut my user off if they are moved the 2013 pool?
Many Thanks
Joe
Joe

Hi,
Check this old Thread
https://social.technet.microsoft.com/Forums/office/en-US/fca0b7be-124e-4480-ba2f-19ca4eebbd53/phone-edition-aries-polycom-cx600-coexistence-lync-2010-and-2013?forum=lyncvoice
http://unifiedme.co.uk/2013/09/lync-2010-2013-migration-lync-phone-edition-devices/
Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

Phone edition Aries Polycom CX600 coexistence - Lync 2010 and 2013

Hi all,
Currently busy with a Lync 2010 > 2013 migration where Aries Lync phones like Polycom CX 600 (using a blend of USB tethering, PIN authentication as well as common area phones) are involved. Phones have a blend of different CU releases ranging from .4066
(CU5) to .4451 (CU14)
User migration must be done in stages. That’s presenting a challenge in that Lync 2010 and 2013 must coexist for some time, yet providing seamless support for Lync phones.
The normal migration scenario will be based on a site-by-site migration: users are moved from 2010 to 2013, DHCP options for that site are changed to provide relevant Lync phones the new Lync 2013 pool parameters. HOWEVER, there is a considerable number
of users travelling across sites, and it’s likely occurrence that a user still on 2010 would travel to a site migrated to 2013 (including phones). And the other way round can also occur.
Based on this, my questions are:
1) Can a Lync 2010 user sign-in (USB tethering) on a phone if DHCP is providing options for Lync 2013?
2) Can a Lync 2010 user sign-in (PIN auth) on a phone if DHCP is providing options for Lync 2013?
3) Can a Lync 2013 user sign-in (USB tethering) on a phone if DHCP is providing options for Lync 2010?
4) Can a Lync 2013 user sign-in (PIN auth) on a phone if DHCP is providing options for Lync 2010?
Also, is there any dependancy on a specific CU version for the sign-in process to succeed? Note all discovery records are strict domain matching compliant.
I was hoping LPE would feature a redirect mechanism like with desktop client but based on the very little specific literature available, that does not seem the case. Any advice would be very welcome.
thanks all.
Alessio Giombini | Microsoft Solutions Architect | Twitter: @AlessioGiombini
Lync 2013 Detailed Design Calculator: try it at http://goo.gl/jU1hZR

Hi,
You can refer to the following link of “Lync 2010 – 2013 Migration: Lync phone edition devices”:
http://unifiedme.co.uk/2013/09/lync-2010-2013-migration-lync-phone-edition-devices/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Add Lync 2010 To Existing Office 2010 ProPlus Deployments?

Office 2010 ProPlus was deployed with Word, Excel PowerPoint and Outlook 2 years ago. We are now going to deploy Lync 2010 and need an easy way to add Lync to the existing Office installations. On new installations we will add Lync as part of
the build image.
We do not have SCCM. Is there a user-friendly way to deploy the msp update file to existing Office installations that lack Lync that does not require SCCM? I have thought of making some kind of startup script, but I don't think it will be a good
idea for that installation script to run at every reboot. We only want it to run until Lync is installed and not again.
Also, some users have already installed a stand alone version of Lync 2010 on their systems that is not part of the Office Suite. Will we need to remove that version before the version in the Office suite can be added or does the stand alone Lync installer
actually use and install the same files from the Office suite?

From memory, Lync2010, although it is an included benefit/entitlement within OFF2010ProPlus, doesn't install as part of the main suite setup.exe, there's a separate setup.exe/installer for Lync2010 ?
So, it shouldn't just be an MSPfile applied to modify ProPlus, you'll need to run the installer for Lync anyway?
You might want to create an MSPfile for the Lync installation, to get the desired installation experience+customisation.
Regardless, you should probably have a "wrapper" script, and in the script, do some kind of detection for Lync=present (maybe check the uninstall regkeys or check for presence of the exe under programfiles).
if found, then skip the installation step.
if absent, perform the installation step.
similar to this:
http://technet.microsoft.com/en-us/library/ff602181(v=office.14).aspx
There is also a separate Lync installer, for customers who don't have OfficeProPlus, and you may need to detect for that, and decide accordingly.
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

SIMPLE QUESTION: LYNC 2010 -- AVAYA CS1000 DIRECT SIP: IS THAT POSSIBLE? PLEASE HELP!

Hello,
I would like to ask really simple question here: is that possible to establish (configure, setup, create, make etc.) a direct SIP connection between LYNC 2010 and AVAYA CS1000 PBX. On one side I have Lync 2010 Standard Edition acting as Front-End Server
with co-located Mediation Server. On another side I have AVAYA CS1000 IP PBX Version 7.0. We are trying to make this happen for 1 full year with no luck. The issue is that we do not manage our PBX (external company does).
Here is what we are basically trying to achieve:
All I want is that basically LYNC user (phone # 5678) can dial PBX user (phone # 1234) and talk. Also PBX user can call LYNC user and they can talk. I'm pretty sure that all I'm asking is very simple thing. I don't expect magic to happen (e.g. when one user
calls another user the world will change). All I want is to be able to call between LYNC and PBX users so they can talk.
Sorry for repeating again but here is my simple question: can direct SIP (or call it SIP trunk if this is the right word) be established so LYNC and PBX users can call each other and talk. Whatever protocol is (G.711, G.722 etc.) I will be happy.
If you can let me know I would very much appreciate this. I'm sure I'm not alone in this world and many companies out there using AVAYA CS1000 and deployed LYNC and probably have the same question so it may be helpful to other people as well.
Thanks!

Hi Thamara for reply. I can see where you are going, but the challenge here is that I have found many threads including in this forums from people who successfully connected CS1000 PBX to Lync 2010 for two-way calling, and even dual-forking (which I cannot
even dream about at this time).
If you go to AVAYA WEB site, you can find official AVAYA compatibility MATRIX that is available here:
http://www.google.ca/url?sa=t&rct=j&q=avaya%20compatibility%20matrix%20lync&source=web&cd=1&ved=0CBwQFjAA&url=http%3A%2F%2Fsupport.avaya.com%2Fcss%2FP8%2Fdocuments%2F100135385&ei=v3-5TsXVKMLX0QGHpdSkCA&usg=AFQjCNG6cmW5izdOASMuW34b8iK0vWnwuw
According to this document, only CS1000 version 7.5 supports Lync 2010 and only via ACE - starting first quarter of 2011 (which is done deal by now) - see below for details. The problem is that I have a hard time to understand the meaning of the word "Supported".
I do not really need full support, all I want is to be able to call in both directions using 2 distinct numbers (e.g. 4 digits extensions) that are configured in both systems.
Another thing is this ACE. Apparently it is a big monster software that you need to buy and pay big bucks and lots of configuration just to make it working. But I'm not even sure what will work. We do have one-way calling (from Lync to PBX) - it just does
not work other way, and I have no idea why. I'm not sure if this cannot be working, or because it was not setup right. As I mentioned before we have no access and clue about IP PBX - this is one of my issue here. Withoul knowledge how it works on PBX side
I cannot be sure what is causing this.
So I was wondering if anybody in this world was able to connect CS1000 PBX to Lync and perform two-way calling using two systems.
Thanks!
Microsoft OCS 2010 Lync
Supported (via ACE) - 1Q11

For Your Consideration: Ultimate Lync 2010 client install with SCCM 2007

While the subject of my post may be very presumptuous, I submit the following for your consideration to answer the often-asked question about how to deploy Lync 2010 client with SCCM.
Background:
I cannot understand why Microsoft made the Lync install so darned confusing, complex, and convoluted.
After our Lync 2010 FE server was up and running and all users migrated off our OCS server to the Lync environment, I spent about a month and a half trying to figure out how to:
1. Uninstall the OCS 2007 R2 client
2. Install all prerequisites for the Lync client
3. Install Lync on all user workstations silently.
While researching this, the simple answer I kept seeing given to this question was, "just use the .exe with the right switches according to the TechNet article here: http://technet.microsoft.com/en-us/library/gg425733.aspx". Well, my response is, I
tried that and while the program installed itself correctly pushed through SCCM, because I was doing it using an administrative account (i.e. the SYSTEM account) due to our users not having admin rights, when the install was done, Lync would automatically
start up, but in the SYSTEM context so that the user couldn't see it was running, they go to run it and it won't run for them. I was unable to find any switch or option to prevent the automatic launch. I suppose the simple solution to that would
be to have the user reboot, but that's unnecessarily disruptive and was contrary to the desire to make this a silent install.
The next simplest answer I saw was, "extract the MSI and use that with the right switches". Problem with that is that the MSI by itself doesn't remove the OCS client or install the prerequisites, and also either requires a registry change to even allow
the MSI to be used or a hacked MSI that bypasses the registry key check. I tried to put a package together to uninstall OCS, install the prereqs, and use a hacked MSI, but I never could get the MSI hacked properly. The other problem I ran into
was detecting if the OCS client was running in a predictable way so I could terminate it, properly uninstall it, and then do the rest of the installations. It was this problem that ultimately led me to the solution that I'm about to detail and that has
worked marvellously for us.
Solution:
As I said before, when I first looked at this problem, I started by building a typical software deployment package (Computer Management -> Software Distribution -> Packages) and then created the programs to do the install. My first attempt was
just with the .exe file provided as-is by Microsoft using the switches they document in the link above for IT-Managed Installation of Lync, and...well, the end result wasn't quite as desirable as hoped. So, my next attempt was to extract all the prerequisite
files and the Lync install MSI (both for x86 and x64), attempt to hack it to get around the "UseMSIForLyncInstallation" registry key, and make the command-lines to terminate OCS and uninstall it.
In the past when I had an install to do with SCCM that also required uninstalling an older version of a given application, I typically used the program-chaining technique. That's where you have, for example, 3 or more programs that run in a package
in a sequence and you have Program 3 be set to run after Program 2 does and then set Program 2 to run after Program 1 so you get the desired sequence of Programs 1-2-3 running in that order. So, I created programs to 1) kill Communicator.exe 2) uninstall
Communicator 2007 R2 by doing an "msiexec /uninstall {GUID}" 3) install Silverlight 4) install Visual C++ x86 5) optionally install Visual C++ x64, and then 6) install the Lync x86 or x64 client. That final step was always the point of failure because
I couldn't get the hacked MSI for the Lync Client install to work. I also realized that if Communicator wasn't running when the deployment started, that step would fail and cause the whole process to bail out with an error. That's one of the downsides
of program-chaining, if one step fails, SCCM completely bails on the deployment. This is what also led me to the key to my solution: TASK SEQUENCES.
I'm not sure how many people out there look in the "Operating System Deployment" area of SCCM 2007 where Task Sequences normally live, but I also wonder how many people realize that Task Sequences can be used for more than just Operating System deployments.
One of the biggest advantages of a task sequence is you can set a step to ignore an error condition, such as if you try to terminate a process that isn't running. Another advantage is that task sequences have some very good built-in conditionals that
you can apply to steps, for example, having the sequence skip a step if a certain application (or specific version of an application) is not installed on the machine. Both of those advantages factor highly into my solution.
OK, for those who already think this is "TL;DR", here's the step-by-step of how to do this:
First, you need to extract all the files from the LyncSetup.exe for your needed architectures. We have a mix of Windows XP and Windows 7 64-bit, so my solution here will take both possibilities into account. To extract the files, just start up
the .exe like you're going to install it, but then when the first dialog comes up, navigate to "%programfiles%\OCSetup" and copy everything there to a new location. The main files you need are: Silverlight.exe, vcredist.exe (the x64 LyncSetup.exe includes
both x86 and x64 Visual C++ runtimes, you need them both, just rename them to differentiate), and Lync.msi (this also comes in an x86 and x64 flavor, so if you have a mix of architectures in your environment, get both and either put them into their own directories
or rename them to reflect the architecture).
For my setup, I extracted the files for the x86 and x64 clients and just dumped them each into directories named after the architectures.
Next, move these files into a directory to your SCCM file server, whatever it might be that you deploy from, in our case, it was just another volume on our central site server. Go to the SCCM console into Computer Management -> Software Distribution
-> Packages and then create a new package, call it something meaningful, and then point to the directory on your SCCM file server for the source files.
Now you need to create 3 to 5 programs inside the package:
1. Name: Silverlight
   Command Line: x86\Silverlight.exe /q     (remember, inside my main Lync install folder on my distribution point, I have an x86 directory for the files from the x86 installer and an x64 folder for the files from the x64 installer.
The fact is the Silverlight installer is the same in both, so you only need one of them.)
   On the Environment tab: Program can run whether or not a user is logged in, runs with administrative rights, Runs with UNC name
   On the Advanced tab: Suppress program notifications
   All other options leave default.
2. Name: Visual C++ x86
    Command Line: x86\vcredist_x86.exe /q
   On the Requirements tab: Click the radio button next to "This program can run only on specified client platforms:" and then check off the desired x86 clients.
   Environment and Advanced tabs: same as Silverlight
   (If you have only x64 clients in your environment, change all x86 references to x64. If you have a mixed environment, create another program identical to this one, replacing references to x86 with x64.)
3. Name: Lync x86
    Command Line: msiexec /qn /i x86\Lync.msi OCSETUPDIR="C:\Program Files\Microsoft Lync" (The OCSETUPDIR fixes the issue with the Lync client wanting to "reinstall" itself every time it starts up)
    Requirements, Environment, and Advanced tabs: Same as with Visual C++ and Silverlight
    (Same deal as above if you have all x64 clients or a mix, either change this program to reflect or make a second program if necessary)
Now you need to make the Task Sequence. Go to Computer Management -> Operating System Deployment -> Task Sequences. Under the Actions pane, click New -> Task Sequence. In the Create a New Task Sequence dialog, choose "create a
new custom task sequence", Next, enter a meaningful name for the task sequence like "Install Microsoft Lync", Next, Next, Close.
The task sequence will have up to 12 steps in it. I'll break the steps down into 3 phases, the prereqs phase, uninstall OCS phase, and then Lync install phase.
Prereqs Phase:
These are the easiest of the steps to do. Highlight the task sequence and then in the Actions pane, click Edit.
1. Click Add -> General -> Install Software. Name: "Install Microsoft Silverlight". Select "Install a single application", browse to the Lync package created earlier and then select the Silverlight program.
2. Add -> General -> Install Software. Name: "Install Microsoft Visual C++ 2008 x86". Install Single Application, browse to the Lync package, select the Visual C++ x86 package.
As before, if you're an all-x64 environment, replace the x86 references with x64. If you have a mixed environment, repeat step 2, replacing x86 with x64.
3. Add -> General -> Run Command Line. Name: "Enable Lync Installation". This step gets around the UseMSIForLyncInstallation registry requirement. The Lync client MSI simply looks for the presence of this key when it runs, so
we'll inject it into the registry now and it doesn't require a reboot or anything. It just has to be there before the client MSI starts.
Command Line: reg add "hklm\Software\Policies\Microsoft\Communicator" /v UseMSIForLyncInstallation /t REG_DWORD /d 1 /f
Uninstall OCS Phase:
This part consists of up to 6 Run Command Line steps. (Add -> General -> Run Command Line)
4. Name: "Terminate Communicator". Command Line: "taskkill /f /im communicator.exe". On the Options page, check the box next to "Continue on error". This will terminate the Communicator process if it's running, and if it's not, it'll
ignore the error.
5. Name: "Terminate Outlook". Command Line: "taskkill /f /im OUTLOOK.exe". Check the "Continue on error" on the Options page here too. Communicator 2007 hooks into Outlook, so if you don't kill Outlook, it might prompt for a reboot
because components are in use.
(NOTE: If necessary, you could also add another step that terminates Internet Explorer because Communicator does hook into IE and without killing IE, it might require a restart after uninstalling Communicator in the next steps. I didn't run into
this in my environment, though. Just repeat step 5, but replace OUTLOOK.EXE with IEXPLORE.EXE)
6. Name: "Uninstall Microsoft Office Communicator 2007". Command Line: "msiexec.exe /qn /uninstall {E5BA0430-919F-46DD-B656-0796F8A5ADFF} /norestart" On the Options page: Add Condition -> Installed Software -> Browse to the
Office Communicator 2007 non-R2 MSI -> select "Match this specific product (Product Code and Upgrade Code)".
7. Name: "Uninstall Microsoft Office Communicator 2007 R2". Command Line: "msiexec.exe /qn /uninstall {0D1CBBB9-F4A8-45B6-95E7-202BA61D7AF4} /norestart". On the Options page: Add Condition -> Installed Software ->
Browse to the Office Communicator 2007 R2 MSI -> select "Match any version of this product (Upgrade Code Only)".
SIDEBAR
OK, I need to stop here and explain steps 6 and 7 in more detail because it was a gotcha that bit me after I'd already started deploying Lync with this task sequence. I found out after I'd been deploying for a while that a tech in one of our remote
offices was reinstalling machines and putting the Communicator 2007 non-R2 client on instead of the R2 client, and my task sequence was expecting R2, mostly because I thought we didn't have any non-R2 clients out there. So, at first I just had our Help
Desk people do those installs manually, but later on decided to add support for this possibility into my task sequence. Now, when you normally uninstall something with msiexec, you would use the Product Code GUID in the command, as you see in steps 6
and 7. All applications have a Product Code that's unique to a specific version of an application, but applications also have an Upgrade Code GUID that is unique for an application but common across versions. This is part of how Windows knows that
Application X version 1.2 is an upgrade to Application X version 1.1, i.e. Application X would have a common Upgrade Code, but the Product Code would differ between versions 1.1 and 1.2.
The complication comes in that Communicator 2007 and Communicator 2007 R2 have a common Upgrade Code, but different Product Codes and the "MSIEXEC /uninstall" command uses the Product Code, not the Upgrade Code. This means that if I didn't have step
6 to catch the non-R2 clients, step 7 would be fine for the R2 clients, but fail on non-R2 clients because the Product Code in the MSIEXEC command would be wrong. Luckily, we only had one version of the non-R2 client to deal with versus 4 or 5 versions
of the R2 client. So, I put the command to remove Communicator 2007 non-R2 first and checked for that specific product and version on the machine. If it was present, it uninstalled it and then skipped over the R2 step. If non-R2 was not present,
it skipped that step and instead uninstalled any version of the R2 client. It's important that steps 6 and 7 are in the order they are because if you swap them, then you'd have the same outcome as if step 6 wasn't there. What if neither is on the
machine? Well the collection this was targeted to included only machines with any version of Communicator 2007 installed, so this was not a problem. It was assumed that the machines had some version of Communicator on them.
8. Name: "Uninstall Conferencing Add-In for Outlook". Command Line: "msiexec.exe /qn /uninstall {730000A1-6206-4597-966F-953827FC40F7} /norestart". Check the "Continue on error" on the Options Page and then Add Condition ->
Installed Software -> Browse to the MSI for this optional component and set it to match any version of the product. If you don't use this in your environment, you can omit this step.
9. Name: "Uninstall Live Meeting 2007". Command Line: "msiexec.exe /qn /uninstall {69CEBEF8-52AA-4436-A3C9-684AF57B0307} /norestart". Check the "Continue on error" on the Options Page and then Add Condition -> Installed Software
-> Browse to the MSI for this optional component and set it to match any version of the product. If you don't use this in your environment, you can omit this step.
Install Lync phase:
Now, finally the main event, and it's pretty simple:
10. Click Add -> General -> Install Software. Name: "Install Microsoft Lync 2010 x86". Select "Install a single application", browse to the Lync package created earlier and then select the "Lync x86" program. As before, if you
only have x64 in your environment, replace the x86 with x64, or if you have a mixed environment, copy this step, replacing x86 references with x64.
And the task sequence is done! The final thing you need to do now is highlight the task, click Advertise in the Actions pane, and deploy it to a collection like you would with any other software distribution advertisement. Go get a beer!
Some final notes to keep in mind:
1. You can't make a task sequence totally silent...easily. Users will get balloon notifications that an application is available to install. The notifications cannot be suppressed through the GUI. I've found scripts that supposedly
hack the advertisement to make it be silent, but neither of them worked for me. It was OK, though because in the end we wanted users, especially laptop users, to be able to pick a convenient time to do the upgrade. The task sequence will appear
in the "Add/Remove Programs" or "Programs and Features" Control Panel. You can still do mandatory assignments to force the install to happen, you just can't make it totally silent. On the plus side, the user shouldn't have to reboot at any point
during or after the install!
2. In the advertisement setup, you can optionally show the task sequence progress. I've configured the individual installs in this process to be silent, however, I did show the user the task sequence progress. This means instead of seeing
5 or 6 Installer windows pop up and go away, the user will have a single progress bar with the name of the step that is executing.
3. One step that I didn't consider when I actually did this was starting the Lync client as the user when the install was complete. The user either had to start the client manually or just let it start on its own at the next logon. However,
while I was writing this, I realized that I could possibly start the client after installing by making another Program in the Lync Package with a command line that was along the lines of "%programfiles%\Microsoft Lync\communicator.exe" and then in the Environment
tab, set it to "Run with user's rights" "only when a user is logged on".
4. My first revision of this task sequence has the Prereqs phase happening after the OCS uninstall phase, but I kept running into problems where the Silverlight installer would throw some bizarre error that it couldn't open a window or something wacky
and it would fail. Problem was, I couldn't re-run the task sequence because now it would fail because OCS had been uninstalled, so that's why the Prereqs happen first. It ran much more reliably this way.
5. For some reason that baffles me, when I'd check the logs on the Site Server to monitor the deployment, I'd frequently see situations where the task sequence would start on a given machine, complete successfully, almost immediately start again, and
then fail. I'm not sure what is causing that, but I suspect either users are going to Add/Remove Programs and double-clicking the Add button to start the install instead of just single-clicking it, or the notification that they have software to install
doesn't go away immediately or Lync doesn't start up right after the install, so they think the first time it didn't take and try it a second time.
I hope this helps some of you SCCM and Lync admins out there!

On Step 8 I found multiple product codes for the Conferencing Add-In for Outlook. Here's a list of the ones I found in the machines on my network:
{987CAEDE-EB67-4D5A-B0C0-AE0640A17B5F}
{2BB9B2F5-79E7-4220-B903-22E849100547}
{13BEAC7C-69C1-4A9E-89A3-D5F311DE2B69}
{C5586971-E3A9-432A-93B7-D1D0EF076764}
I'm sure there's others one, just be mindful that this add-in will have numerous product codes.

LYNC 2010 on Supportability on Windows 2012 R2

Is it possible to run Lync server 2010 on Windows server 2012 R2?
Is there any known issues running LYNC 2010 Enterprise pool with Enterprise Voice on Windows 2012 R2 OS?
Any special requirements or issues installing LYNC 2010 on Windows 2012 R2?
We have one pool on Windows 2008 R2, would like to add additional pool with Windows 2012 R2.
Thanks in Advnace
Tek-Nerd

Per the following URL:
http://technet.microsoft.com/en-us/library/gg412883(v=ocs.14).aspx
Microsoft does not support this on operating systems that are not listed on this page for Lync 2010. Windows Server 2012 (and R2) are not listed as supported.
There are several new features in Server2012 that are not used in Lync 2010. I would not install 4 year old enterprise software on a platform such as Server 2012 R2. There are enough hoops to jump through with Lync 2013.
if my post is helpful - please click on the green arrow. (please excuse, in advance, any perceived sarcasm/humor - as I often forget it does not translate through text) :)

Need assistance creating applications with superseedence to uninstall Office 2010, Lync 2010 and then install Office 365 click to run 2013

We are getting ready in a few months to uninstall our locally installed Office 2010 and head to the cloud with Office 365 2013. I have created applications to uninstall Office 2010 and Lync 2010 and then added them to the supersedence tab for Office 365
office 2013 click to run with appv5.
When deploying the office 365 2013 application it does not uninstall office 2010 or lync 2010 with the supersedence. I am able to manually uninstall Office 2010 and Lync 2010 with the command lines I am using in the applications.
The application uninstall for Office 2010 is:
The application uninstall is an exe so I created an application, created a deployment type with the location of our Office 2010 admin point, installation program and uninstall program are set with the same line as I have tried to deploy it separately and
also as a supersedence in the Office 365 application setup.exe /uninstall ProPlus /config "\\sccmserver\share\Office2010\ProPlus.ww\silentuninstallconfig.xml. The silentuninstallconfig.xml was created from the original config.xml file and edited
to these settings:<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="NO" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="Reboot" Value="Never" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<OptionState Id="ProductFiles" State="Local" Children="force" />
</Configuration>
The detection method is the folder path to see that office 14 exists. When I deploy this the machines finish with success showing this exists, but does not uninstall Office 2010.
running the command line manually mapped to this location on a machine uninstalls office 2010 without issue.
Lync 2010 uninstall:
Lync is an exe so I am using the LyncSetup.exe /silent /uninstall. The application is in the supersedence tab for Office 365 2013. This never installs. If I create a softare distribution and deploy it on its own it uninstalls without issue.
We are going to use Lync 2013 with our office 365 2013 installation so we need to uninstall this. The detection method for lync is file system folder and the Microsoft lync folder for detection.
MS Office 15 (Office 365) was created with the click to run tool. I can install this with the application I created using the appv5 package created with the click to run tool. The issue is we need Office 2010 and Lync 2010 uninstalled first.
Having both versions of Office installed in test has caused issues where Office 15 365 will not list in add and remove programs and cannot be uninstalled even with the fix it article to remove office 2013.
I have looked at many articles and so far it is not working for us. Any help appreciated to get us to the cloud.
Thanks,
Brit

The applications I have for uninstall of office 2010 and Lync 2010 for some reason do not uninstall. Manually testing the command lines they do. The detection method seems to be hanging things up. On the lync uninstall detection method I have
the setting type of file system, type folder, path c:\program files\ folder name Microsoft Lync.
I highly recommend using something other than a file/folder "exists" detection method. Installers are constantly leaving things behind due to environmental inconsistencies. It may leave files/folders behind with a schedule to delete files on next reboot.
These things are unpredictable and very hard to use. I just use the "HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall" Registry location. There you can actually key off the "Product Version" DWORD as well which gives you an even more accurate method
to determine if the application you are trying to deploy (or expect to exist) is truly there. This, of course, being if you are not using an MSI. If you have MSI technology ALWAYS use the product code unless the person writing the MSI chooses to use the same
product code for every version release of their product. In which case, Use the registry method.
As far as getting the supersedence and everything working. You need to start from the basics. Create Applications for all of the apps you want to remove. Make sure they install and uninstall properly (seems like overkill but it isn't that hard). Once you
have working install/uninstall applications then you can easily apply supersedence to your new applications with a setting of Uninstall on the superseded apps you should have no problem getting rid of them. I have done this for numerous things.
For example, I did this with Cisco Jabber to replace older versions of jabber, older versions of cisco unified personal communicator and lync and OSC. All of these replaced versions had to have an Application but once it was in it took two seconds to apply
all the supersedence rules and now I know when I push that software out no matter version is running on any machine it will pull all the old apps off and put the new one on.
Dustin Estes - MCP | www.dustinestes.com

Lync 2010 - Browser Helper & Lync Add-on

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