Lync 2010 Public Meetings pstn not bypassing lobby

I have set the meeting configuration to public meetings and enabled bypass lobby however this seems to only be working with private meetings. Is there a way to configure public meetings with bypass lobby for pstn callers?

Hi,
Did you try to change the setting by the parameter PstnCallersBypassLobby in Lync Meeting Configuration?
The parameter Indicates whether users dialing in over a public switched telephone network (PSTN) phone line should automatically be admitted to a meeting. If set to True PSTN callers will automatically be admitted to the meeting. If set to False PSTN callers
will initially be routed to the conference lobby. At that point, they will be put on hold until a conference presenter grants them access to the meeting. The default value is True. So make sure the value to be
True.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

Lync 2010 Recurring meetings don't work post-migration when 2010 server is shut down

I've got an interesting issue here. I completed my Lync Server 2010 -> 2013 migration about 6 months ago, and everything has been going fine as far as I can tell. I left one of the servers up and running in the 2010 pool for a while. I finally decided
it was time to fully decommission Lync Server 2010, so I shut down my 2010 server. I did not delete from the topology just yet, in case something bad happened. Well, when I shut it down, I got reports from some users that they couldn't get into their Lync
Meetings.
The only conclusion I have been able to draw is that this happens for recurring meetings that were scheduled before the Lync Server 2013 migration. It seems that those meetings did not get migrated with the users. Does anyone have any guidance for this situation?
I'm guessing there's no way to actually move the meetings. At best, I'd like to simply be able to identify users who are in this situation and have them reschedule their meetings. I think there are few enough of them that we can handle that.

That's seems odd per:
http://technet.microsoft.com/en-us/library/jj688011.aspx
What is the user experience?
Have you followed all the decommission steps? Have you tried Move-CsConferenceDirectory:
http://technet.microsoft.com/en-us/library/gg412968.aspx
"When you create a dial-in conferencing Uniform Resource Identifier (URI), those URIs are assigned unique SIP addresses. However, SIP addresses are difficult to translate to devices that are not SIP-aware; for example, a public switched telephone network
(PSTN) telephone can’t translate a SIP address. Because of that, Lync Server uses conference directories as a way to help these devices locate, and connect to, dial-in conferences. This is done by creating a SIP conference directory that is associated with
each dial-in conferencing URI, and is identified by an integer value rather than a SIP URI. PSTN telephones and other devices can then use these numbers instead of a SIP URI when connecting to conferences; the directory number is included in the PSTN conference
identification users enter when connecting to a dial-in conference.
Occasionally, you might need to move a conference directory from one pool to another; for example, if you decommission a pool you might need to move your existing conference directories to a new location. The
Move-CsConferenceDirectory cmdlet enables you to move conference directories to a different pool."
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SWC Unified Communications

Lync 2010 and Outlook 2013 - not talking!

I have problemns with Lync 2010 with Outlook 2013 under Windows 8.
Conversation History is not being saved.
All the patches are installed.
When I click on "show more in Outlook" it complains the accounts are not the same. I have two exchange accounts configured within the one Outlook profile. I never had this issue under Outlook 2010.
ERROR:
The email address used in your default Outlook profile is different from the sign-in address used in Lync 2010.
Change your default Outlook profile to match the sign-in address you are using in Lync, and then sign out and sign back in to Lync.
My default account is the same as my Lync sign-in name.
I have tried everything.

Mate,
There is no issue on conversation history save option, when I use Outlook 2010.
The issue only to Outlook 2013 with Lync 2010? Two observations;
=> Save IM in outlook ( greyed out ) - Lync 2010 client
=> When I check Lync config information - MAPI is not installed - Lync 2010 client
Could you advice.

Lync 2010 users presence is not coming in lync 2013

Hi,
I have lync 2013 with coxiestenc lync 2010. We are facing IM presence issue with lync 2013 server users. They are able to see the lync 2010 users presence (Unkown Presence).
Thanks.
Deepak

Are there any errors or warnings in the Event Viewer of either front-end server either in the Lync or Application log?
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer" | Blog
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@imlynced

Record a user join a Lync 2010 conference by PSTN

Hello, I remember seeing a post stating that the recording of calls from users joining A Lync Conference are not available to be recorded. Can anyone confirm this and point
me in the direction of the article/post?
Reword. If a user joins a Lync Conference from PSTN can their call be recorded?

If a user join a Lync conference from PSTN the call can be recorded, in the meeting recording.
If you want to record Lync to PSTN calls, you can use the workaround listed in the following blog:
http://windowspbx.blogspot.com/2012/05/lync-user-tip-20-how-to-record-lync-to.html
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

LYNC 2010 on Supportability on Windows 2012 R2

Is it possible to run Lync server 2010 on Windows server 2012 R2?
Is there any known issues running LYNC 2010 Enterprise pool with Enterprise Voice on Windows 2012 R2 OS?
Any special requirements or issues installing LYNC 2010 on Windows 2012 R2?
We have one pool on Windows 2008 R2, would like to add additional pool with Windows 2012 R2.
Thanks in Advnace
Tek-Nerd

Per the following URL:
http://technet.microsoft.com/en-us/library/gg412883(v=ocs.14).aspx
Microsoft does not support this on operating systems that are not listed on this page for Lync 2010. Windows Server 2012 (and R2) are not listed as supported.
There are several new features in Server2012 that are not used in Lync 2010. I would not install 4 year old enterprise software on a platform such as Server 2012 R2. There are enough hoops to jump through with Lync 2013.
if my post is helpful - please click on the green arrow. (please excuse, in advance, any perceived sarcasm/humor - as I often forget it does not translate through text) :)

Windows 7 802.1x (Wired) Authentication Failure when logging into Lync 2010

Hi
My company has implemented 802.1x Wired authentication, we use GPO to specify a
Wired Profile that uses a COMPUTER certificate.
We are finding that when a Windows 7 laptop comes out of sleep or hibernation, the laptop fails 802.1x authentication and does not connect to the network.
This issue only occurs intermittently, but have been proven to occur only when Lync 2010 is open. If we close Lync 2010 the issue does not occur. Lync 2010 installs a self signed USER certificate for authentication.
I am aware that there are some issues around Windows 7 not selecting the correct certificate when responding to authentication requests (KB2710995,
KB2769121) but these always specify that the issue occurs when 802.1x authentication uses USER certificates, not a mix of USER and COMPUTER. We have installed these hotfixes and the
issue still occurs.

Hi,
From the description, you suspect the DHCP request cause this issue. Would you please send us the packets? Since it seems that you have looked into the traffic and found some clues.
Meanwhile, I found the following hotfix which may related to this issue.
No response to 802.1X authentication requests after authentication fails on a computer that is running Windows 7 or Windows Server 2008 R2 http://support.microsoft.com/kb/980295/en-us
Next Action Plan:
1.Clean Boot
a. Click Start, click Run, type "msconfig" (without the quotation marks) in the Open box, and then click OK.
b. In the Startup tab, click the "Disable All" button.
c. In the Services tab, check the "Hide All Microsoft Services" checkbox, and then click the "Disable All" button.
======================================================
Clean Boot + binary search
In a Clean Boot, all the 3rd party services and startup programs are disabled. If the server can start normally in Clean Boot, we can be sure that the issue was caused by some 3rd party service or application. And then we can do a "binary search".
You can enable half of all the services in Services tab, and then restart the server to check the result. If the issue reoccurs, it means the culprit is in this list; if not, the culprit is in the other half. And then, we can continue the binary search, until
we find out the root cause. Please let me know if this action plan is OK for you.
2.Collect etl trace on the problematic client.
netsh trace start capture=yes overwrite=yes tracefile=c:\net.etl filemode=circular
****Try to reproduce this issue****
netsh trace stop
Please send the net.etl to us for underlying analysis.
For any concerns, please let us know.
Best regards,
Steven Song
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Ready to decommission our only Lync 2010 FE server

We are fully functional on Lync 2013 including our Edge server. I have a single Lync 2010 FE server I wish to remove. There are of course no users on it. We never used conferencing and no telephony at all. Just simple IM and presence. The 2010 server was
more of a proof of concept and just had our IT department as users.
The CMS was moved to 2013 a long time ago and I am at this point ready to remove the 2010 server completely. There are so many articles out there with way more detail than I need. I am thinking the steps are just this:
Verify no users, contacts devices etc... exist on the 2010 server
Delete the Conference directory on the 2010 server (No data because we never used conferencing)
Uninstall the CMS from the 2010 FE using the PS command
Uninstall-CsDatabase
-CentralManagementDatabase -SqlServerFqdn <FQDN of SQL Server>
-SqlInstanceName <Name of source server>
Remove the 2010 FE from Topology builder answering yes to removing the file share
Publish the Topology
Run setup.exe on the Lync 2010 to remove components (not sure about this step)
Done
I tried following some of the many documents out there but many don't mention the uninstall of the CMS on the legacy 2010 server and the MS documents go into exhaustive detail, much of which doesn't apply to me.
Lastly, I noticed in Topology builder there is the Lync 2010 SE FE server, an A/V Conferencing Pool and a Mediation Pool. Only the server itself can be deleted.
I am guessing when you delete the FE server, the other pools go away?

Working from bottom up.
Yes, deleting the server will remove the AV pool/mediation servers.
CMS SQL instance. There really isn't a reason or need to remove it. If the server is simply going to be turned off (deleted if VM) you can save yourself the work.
Same with setup. There isn't a real compelling reason to do this but you can if you like.
Lastly, if you are using conferencing on the 2013 servers, I would move your conference directory from 2010 to 2013. I've seen some really strange things happen in environments where people delete conference directories even when they thought no one
was using them. It doesn't hurt to have more than one conference directory and there are a laundry list of reasons to have multiples.
Thanks,
Richard
Richard Brynteson, Lync MVP | http://masteringlync.com | http://lyncvalidator.com

Lync 2010 client does not offer any NON-direct UDP Candidates in its SIP Invite' SDP - why?

Hello.
We have a customer, experiencing the following issue.
They have big multi-continental Lync Server 2010 Enterprise Edition deployment, with non-NAT'ted Edge Pool.
The call scenario is simple: peer-to-peer video (A/V) call between external Lync client and Video system, Cisco VCS
in this case but does not matter, which (video system) only supports media over UDP (which is nothing strange). The VCS has a lot of video endpoints all over the Globe, Lync clients are also everywhere, so call can be any "distance", not predictable.
All video endpoints are registered on this single VCS.
The video call, as I suspect, only succeeds IF direct peer-to-peer UDP connection works and fails otherwise.
I skip the overall design, keeping here only what is relevant.
Video system offers only its own local IP as UDP candidate (type = host), which in this particular
case is expected, let's assume there is no TURN etc expected on video system' side, it is directly Internet-facing.
Now the main bit. Lync client offers ALL proper TCP candidates: both local AND non-local, using external
public IP addresses of both A/V Edge Hardware LoadBalancer VIP and public IP address of one of Edge servers.
Those candidates are enlisted perfectly fine (I checked carefully), so SIP INVITE has them all offered.
Now: the Lync 2010 client ONLY offers direct/local UDP candidate (type = host) with its own IP address,
but does NOT offer any NON-local UDP Candidates at all (while, again, for TCP candidates the full set of non-local (A/V Edge) ones is offered).
WHY this can happen?
Again my guess on where to dig is: TCP candidates (which are completely useless for such video call)
are all offered fine with A/V Edge's public IPs, both VIP and particular node ones. Does this fact make sense?
WHAT can be the reason why the same or similar remote/Edge Candidates are not being
offered/enlisted for UDP while for TCP they are offered?
What I already found, to be excluded easily: the whole client sign-in and in-band provisioning is OK, all about
certificates is Ok, and all about MRAS URI and MRAS Credentials (looking sign-in traces) is also fine. Client gets proper MRAS username/password and ALL about signaling before SDP is also fine (no TLS or MRAS related errors).
I cannot rule-out potential DNS issues at the moment, however unlikely: otherwise how it would get proper list
of NON-local TCP candidates and all SIP signalling with the Edge working Ok if it would be DNS-specific issue?
What, however, I have not confirmed is: UDP port 3478 is most likely NOT opened on/between all of the involved parties (Edge's private and public interfaces, Hardware LoadBalancer's interfaces and client),
and/or UDP 3478 communication is most likely getting blocked completely (when the client is external), however for instance TCP 443 is everywhere opened.
Can THIS be somehow related to why it properly allocates non-local TCP but none of
non-local UDP Candidates?
What traces show on call negotiation is ICE Connectivity Failed and/or ICE Warning - I have real it carefully, did WireShark'ing, what I suspect is: simply ICE Connectivity Checks fails on direct P2P UDP which is of course expected, and because no non-local
UDP candidates are offered and TCP is not allowed on video system' side - it fails. WireShark shows the following: millions of outgoing UDP from the client to Cisco VCS and not even one INcoming UDP back from VCS.
Sometimes, depending on the external client's location, call, however, succeeds. I guess (guess)
this is because SOMETIMES direct UDP flows Ok, while in vast majority of the cases it expectedly does not.
Big thanks.
/roubchi

Hi,
VideoendpointsonlysupportUDPmedia.ICEusuallyoffers3candidates: Host(privateIP), ServerReflexive(outsideIPaddressoffirewalllocaltothemediasupplyingagent–B2BUAorLyncClient),
TURNserver(typicallytheEdgeServer/VCSExpressway)
You can refer to the link of “Cisco
VCS and Microsoft Lync Deployment Guide (X8.1)” to check the configuration of Lync integrated with Cisco VCS.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2010 - Using DID numbers and extensions that do not correlate

Hi everyone,
I have a situation that I believe is unique and am trying to find a good way to deal with it. I am hoping that someone out there may have a different view on how we might achieve the goal of using our existing collection of extensions and DID numbers. Here
are the implementation details...
- Around 200 locations that each have a gateway for local PSTN in and out calling
- One Enterprise Pool running Lync 2010 to service all locations
- 90%+ sites have DID numbers, however the DID numbers are not in complete blocks. There are skips in the numbers.
- Extension ranges are unique per location and have been in place for years
- DID numbers and extensions do not have any common parts... ie tel:+13275551212;ext=78943
The challenge is that we are moving the locations over into the Lync 2010 environment from a Cisco deployment and in planning out the steps, it appears that we would need to create a unique normalization rule per number that is similar to the example above.
Because the locations span different area codes that have the ability to dial 7 digit and 10 digit numbers is not consistent, we would need to have multiple dial plans. If we need different dial plans and unique normalization rules per extension
number, we would need to ensure that the all of the extension numbers normalize across the dial plans requiring that we include the unique extension normalization rules in each dial plan. (wow I sure hope you can follow this) So 200 locations with 20
norm rules each will add up quickly.
The real solution I have come up with is to migrate to Lync 2013 but this is not an option until next year. We also need to send out the correct unique CLID for the users who have a DID.
Here are the other possible solutions I have came up with each have a draw back.
- No unique CLID for outbound calls
- One Dialplan and everyone dials 10 digits externally
- Gateway adjusts a "common" base number based on extension to a unique CLID. This may not be able to be done on the existing gateways.
- An additional gateway that can adjust the outgoing CLID is put in to make changes to all CLID's based on extension.
- Create a unique normalization rule for each number set and assign that normalization rule to every other dial plan. - The long road that I think may have performance issues
due to the size of the normalization rules needed.
I really appreciate any thoughts or ideas on this one.
Cheers,
Ken Braley Voice Data Systems

Hi,
As you said, you can only use one dial plan and everyone dials 10 digits externally, however,
if your organization maintains a single dial plan across multiple locations, you may still need to create a separate dial plan for Enterprise Voice users who are migrating from a private branch exchange (PBX) and who need to have their existing
extensions retained.
If you want to keep the DID numbers like before, I think you may need to create a separate dial plan for every users.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013- HTML pasted in Lync 2010 client not showing

After the last round of Office 2013 updates I get blanks whenever one of my Lync 2010 coworkers pastes a number from a web page into their 2010 client window. I am using Lync 2013 v 15.0.4517.1005 32 bit. Thank you

I have the issue mentioned in this post where I can't view html content that another person pastes into a message they send me and also can't paste content from certain web pages into Lync directly and have to paste to a text editor and copy it there before
pasting into lync.
I noticed that if someone sends me content pasted from a web browser that I may see an empty box on my end rather than the content though in the history when viewing the conversation in outlook I see the actual text there.
For the issue with pasting, I found that the following html page when opened in Firefox 23.0.1 will reproduce the issue:
---------------- html page markup -------------------------------------
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3c.org/TR/1999/REC-html401-19991224/loose.dtd">
<html class="htmlStyle" xmlns="http://www.w3.org/1999/xhtml">
<head><title>Some Title</title></head>
<body>
    <form>
        <div>
            <div>
                <div>
                    <table>
                        <tbody>
                            <tr>
                                <td>
                                    <div>
                                        <div >
<div >
<div>
<div>
<div>
<div>
<div>
<table>
<tbody>
<tr>
<td>
<table>
<tbody>
<tr>
<td>
<div>
<p>

Text to copy

</p>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
                                        </div>
                                    </div>
                                </td>
                            </tr>
                        </tbody>
                    </table>
                </div>
            </div>
        </div>
    </form>
</body>
</html>
Steps to reproduce:
Open the attached html file in Firefox
Press CTRL + A to select all
Press CTRL + C to copy
Past into a message window
Results:
Nothing will be visible when pasting.
Expected Results:
"Text to copy" should be pasted into the message window.
This is reproduced using Microsoft Lync 2013 version 15.0.4517.1504 on Windows 8.
Note that this page doesn't reproduce the issue when following these steps in Internet Explorer 10 though I have seen the behavior when copying from an internal web application.
Alan

Lync 2010/2013 - Call Recording with PSTN

I am trying to find out more information about how larger companies use Lync while still recording calls to and from the PSTN. We have a huge need to be able to record specific (not all) calls in an on-demand fashion from the Lync client.
Lync seems to have some strange limitations with what it lets you record.
My issue is that Lync doesn't present options for recording calls to the PSTN unless you convert the call into a conference using some creative "tricks". Has anyone found a better way of doing this so that the user can just select record? It seems
extremely counter productive to say "hey here's our unified product", but if you need this really basic feature of a phone system you need a third party product. None of the third party products I've looked at actually integrate with Lync
in a way that the user just clicks record or some other option.
This is a major limitation of Lync for us and it is really holding up our ability to adopt Microsoft Lync. Does anyone have some good guidance on the best way to do PSTN recording with the Lync client?

Hi,Shaddie,
Yes,Lync doesn't support PSTN call except in a conferencing call,peer-to-peer call recording only works between Lync clients,and if someone call you via PSTN the call recording will not work, check the following links to have a workaround.
http://windowspbx.blogspot.com/2012/05/lync-user-tip-20-how-to-record-lync-to.html
http://blogs.perficient.com/microsoft/2011/02/call-recording-in-lync-2010-pstn-oddity/
Regards,
Sharon
Sharon Shen
TechNet Community Support
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Lync 2013 domain discovery not working, but Lync 2010 works flawlessly

We are using Lync 2013 and Lync 2010 in our company. Upon installation Lync 2010 can connect absolutely fine with for example [email protected], but when we use Lync 2013 we receive a DNS error saying it cannot resolve the domain when using the same
method. I have to manually enter the internal and external servers on each deployment of Lync 2013 to sipdir.online.lync.com:443 in order for successfully login to Lync 2013. We are upgrading all users to Lync 2013 and I want to avoid having to do this
on every deployment. This has always been an issue and not something that recently became an issue.
I have double checked my CNAME and SRV from my host provider and everything is as it should be. Contacting MS support they made me change my preferred DNS to 8.8.8.8 on the network adapter for the PC, but that breaks everything you connect to internally and
is not a solution to this issue.
Any ideas?

Hi,
The forum you posted is for Lync Server On Premise only. The issue is more related to Lync online, you can also post a question on Office365 forum for assistance. Thank you for your understanding.
http://community.office365.com/en-us/f/166.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Photo Uploaded in AD but not showing/visible in Lync 2010 client

Photo Uploaded in AD but not showing/visible in Lync 2010 client
bala

Hi,
Please also double check the size of the photograph in AD, make sure the size not overtake 48 pixels by 48 pixels, as it has a serious limitation on the size and resolution of the photos: the thumbnailPhoto attribute can only hold a photograph with
a maximum size of 48 pixels by 48 pixels.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync Contacts not appearing in Lync 2010 after user is moved to Lync 2013

Good Morning,
Our company recently migrated all of our users to Lync 2013 from Lync 2010. Most of our clients are still running the Lync 2010 client on their workstations. There is an ongoing project where we are upgrading to Office 2013 as well.
When a user signs into Lync, clicks on their contacts, the list is blank. They see their frequent contacts and are able to search for people. Some people are able to manage their contacts through OWA 2013 since we have the integration in
place. If they try to add contacts in Lync, they receive the message:
Cannot Add, Remove or move contacts or groups at this time. Please try again later.
I have tried going into the %appdata%\Microsoft\communicator directory and deleting the .cache and .idx and opening Lync again and still they do not appear.
Found this article: https://support.microsoft.com/kb/2757458?wa=wsignin1.0, but we cannot role people back to Lync 2010. So they will just have to live with it until they receive Lync 2013 and use OWA 2013 to manage them until their office
client is upgraded.

Hi BrianDougherty,
I’m not sure whether this is caused by UCS, but you can test it by disabling UCS for a test user.
Run the following command and then check the result.
New-CsUserServicesPolicy -Identity NoUCS -UcsAllowed $False
Grant-CsUserServicesPolicy –Identity “test user” –PolicyName NoUCS
Invoke-CsUcsRollback –Identity “test user”
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Lync 2010 Public Meetings pstn not bypassing lobby

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