Lync 2010 user status report.

There are no more errors, or are you still getting the 19213 error above? No 19213 error found.
And I want to make sure I'm clear, the monitoring server, front end server, and SQL server are three separate
servers right? No collocation?
No, The monitoring server is collocation with SQL Server.
The front end server is enterprise pool separate server.
Front end server have one error : Event ID 30508 archiving agent . but we don't ve archiving server.

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I have lync 2013 with coxiestenc lync 2010. We are facing IM presence issue with lync 2013 server users. They are able to see the lync 2010 users presence (Unkown Presence).
Thanks.
Deepak

Are there any errors or warnings in the Event Viewer of either front-end server either in the Lync or Application log?
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Lync 2010 server status shows "Retrieving" in Control Panel

When I open Control Panel on my Lync 2013 FE server, all my 2013 FE servers show a status of normal and a green check mark under replication. For my legacy 2010 server, the status just says Retrieving. Replication with the 2010 is OK. Is this normal? Not
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One thing that is strange though with the 2010 server is I can run setup, Step 2 (Bootstrapper) and it runs fine. Puts a green check mark and says Complete. If I exit and re-run setup, it looks like Step 2 wants to be run again. the green check mark goes
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Hi Shadowtuck,
the retrieving status you see via the Lync Server 2013 control panel for the Lync Server 2010 front end is normal behaviour
and nothing to be concerenced about, as is the the green tick not showing for step two in the deployment wizard. I have seen this behaviour in all Lync Server 2010 to Lync Server 2013 migrations I have performed for customers. Thanks.
Regards.
http://www.b4z.co.uk

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Hello,
A client of mine is experiencing some interface issues with Lync 2010 (see screen)
We'd reinstall the client a few times and deleted most Lync cache files from his Windows userprofile
Is there an easy way to fix this or should I consider imaging the machine?
Thanks,
Rudi
(sorry I can't upload the printscreen yet due to verification)

Hi Rudi,
Since the issue is related to this specific computer settings, please try Clean Boot to test the issue.
You can refer to the link of “How to perform a clean boot in Windows”:
http://support.microsoft.com/kb/929135
If the issue persists, you may consider imaging the machine.
Best Regards,
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User Status - Report

Hi Gurus,
Production is created by User-A and the same order is released by User-B.
How can I find the orders based on the user i.e., status wise ?
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regards
Ram Kumar

Hi ram kumar
In Order CO02 Administration tab
You will get
Created by---- one user who created Production order
Changed by -
The user who Release the Production order
if other than status any data is changed in Order then you will not get correct information
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Call Pickup - Users experience One Way Audio when using Call Pickup Orbit to pickup internal calls with internal Lync 2010 Callers

Hi
Noticed an issue where when using Call Park Function with users you receive one way audio when answering the call
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same for user who has picked up call
2) If the scenario is an External PSTN call or another Lync 2013 user these calls are fine
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large organization 2000 users no an overnight thing
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Hi,
Please install latest update for Lync Server 2010 and 2013.
http://technet.microsoft.com/en-us/lync/dn146015.aspx
If the issue persists, please enable logging tool on Front end and Mediation server to get trace for troubleshooting.
http://blog.schertz.name/2011/06/using-the-lync-logging-tool/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Kent Huang
TechNet Community Support

Lync 2010 and Exchange 2007/2013 Co-existence

Hi,
I do not work with Exchange, and am only familiar with how Lync 2010 actually interacts with the product. If today we are working with Exchange 2007, and in the future there are plans to migrate to Exchange 2013, I am assuming there will be some sort
of co-existence required for a period of time.
What I am wondering is if anyone has encountered (or is aware of) any issues that may arise as a result of having Lync 2010 deployed in an environment with both of the above versions of Exchange in parallel.
Would the differences essentially come down to where the user's mailbox was homed? In other words, would a Lync 2010 user receive the integration features that come with the particular version of Exchange they are homed on? Or would having both
versions of Exchange in one environment potentially impact Lync 2010 in some way?
Thanks so much in advance for any help you can provide, as I have had trouble finding answers so far.

sorry to reopen the thread...
Hi all,
Does anyone know of any update regarding the following link ??
http://silbers.net/blog/2013/12/19/lync-ews-broken-during-exchange-20132007-transition/

Lync 2013 custom SSRS reports from CDR

Trying to replicate canned Lync 2013 User Activity Report, but with more filtering capability, using SSRS. Necessary to do this way because we're adding details like user names, departments and locations from our Active directory.
Have been unable to ever find support on WHAT the query or stored proc IS behind the UA report. If I have that code I can incorporate that with our data.
Any help appreciated!
Jim Nelson
James Nelson

The CDR schema can be found here, which will be helpful for creating your reports:
http://technet.microsoft.com/en-us/library/gg398570.aspx
Most queries start from the SessionDetails Table:
http://technet.microsoft.com/en-us/library/gg398589.aspx
For hacking up existing SSRS reports to see what procedure or view they call, you'll have better luck asking in the SQL forums.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Phone edition Aries Polycom CX600 coexistence - Lync 2010 and 2013

Hi all,
Currently busy with a Lync 2010 > 2013 migration where Aries Lync phones like Polycom CX 600 (using a blend of USB tethering, PIN authentication as well as common area phones) are involved. Phones have a blend of different CU releases ranging from .4066
(CU5) to .4451 (CU14)
User migration must be done in stages. That’s presenting a challenge in that Lync 2010 and 2013 must coexist for some time, yet providing seamless support for Lync phones.
The normal migration scenario will be based on a site-by-site migration: users are moved from 2010 to 2013, DHCP options for that site are changed to provide relevant Lync phones the new Lync 2013 pool parameters. HOWEVER, there is a considerable number
of users travelling across sites, and it’s likely occurrence that a user still on 2010 would travel to a site migrated to 2013 (including phones). And the other way round can also occur.
Based on this, my questions are:
1) Can a Lync 2010 user sign-in (USB tethering) on a phone if DHCP is providing options for Lync 2013?
2) Can a Lync 2010 user sign-in (PIN auth) on a phone if DHCP is providing options for Lync 2013?
3) Can a Lync 2013 user sign-in (USB tethering) on a phone if DHCP is providing options for Lync 2010?
4) Can a Lync 2013 user sign-in (PIN auth) on a phone if DHCP is providing options for Lync 2010?
Also, is there any dependancy on a specific CU version for the sign-in process to succeed? Note all discovery records are strict domain matching compliant.
I was hoping LPE would feature a redirect mechanism like with desktop client but based on the very little specific literature available, that does not seem the case. Any advice would be very welcome.
thanks all.
Alessio Giombini | Microsoft Solutions Architect | Twitter: @AlessioGiombini
Lync 2013 Detailed Design Calculator: try it at http://goo.gl/jU1hZR

Hi,
You can refer to the following link of “Lync 2010 – 2013 Migration: Lync phone edition devices”:
http://unifiedme.co.uk/2013/09/lync-2010-2013-migration-lync-phone-edition-devices/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Issue running a User Activity Report for Lync

When trying to run a User Activity Report, I am receiving the below error
An error occurred during client rendering.
An error has occurred during report processing. (rsProcessingAborted)
Query execution failed for dataset 'CallList'. (rsErrorExecutingCommand)
@_Endtime is not a parameter for procedure CdrP2PSessionList.
Any ideas on this error?

If this is happening after applying CU6 then follow
FIX: Monitoring Server Reports experiences poor performance in Lync Server 2010
http://support.microsoft.com/kb/2703324
if it gives any error when trying to update the backend database (in enterprise pool) then provide the -databasepaths parametr as explained at the end in this article
http://technet.microsoft.com/en-us/library/gg399044.aspx
DatabasePaths
Optional
String
Specifies the drives and folders where data and log files can be stored; for example: -DatabasePaths "D:\Logs","E:\Data".
Gautam.

User profile sync Sharepoint 2010 photos thumbnail with AD and Lync 2010 - error on Full Synchronization- get events 8311, 6110, 6803 FIMSynchronization Service

User profile sync Sharepoint 2010 photos thumbnail with AD and Lync 2010 - error on Full Synchronization- get events 8311, 6110, 6803 FIMSynchronization Service
We're trying to set up sync between Sharepoint and AD so photos are displayed in Lync.
The certificate referenced in 8311 is not the sharepoint root cert, its the UCC cert with our FQDN of the site. sharepoint.domain.com
Is this causing the problem with the sync and holding up the photos?
I have tried several proposed fixes, it hasn't helped.
tried this as well:
http://blogs.technet.com/b/praveenh/archive/2011/05/11/event-id-8311-certificate-validation-errors-in-mss-2010.aspx
Josh

Try this fix and see if its sync the photos:
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http://blogs.technet.com/b/steve_chen/archive/2010/09/20/user-profile-sync-sharepoint-2010.aspx#SyncPicAD2SPS
Update-SPProfilePhotoStore -CreateThumbnailsForImportedPhotos 1 -MySiteHostLocation <mySiteHostURL>
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

How to generate a report from crm table to find out user status changes

Dear all,
Could you please help me on generating a report from SAP CRM table level
to find out user status changes in crm orders for a specific period of time?
Thanks in advance,
Regards,
Shaik

Hi Shaik.
You would not need to write report for this. You need to create a Table view mainenance for the CRMD_ORDERADM_H or CRMD_ORDERADM_I for whichever you need.
Follow the below or search on google for more on table view maintenance.
Go to SE11, give the table name and click on change. Then Go to utilities--> Table maintenance generator.
In the table maintenance generator screen, you should give Authorization Group,
Function Group name (Function Group name can be same as table name),
Maintenance type can be one step or two step, usually you will create with one
step. You should give maintenance screen number. After clicking on create button,
a table maintenance generator will be created.
To check it go to SM30 . In SM30, you find display, Maintain options.
You can view the table contents by choosing Display and supplying the selection criteria of dates.
Regards
Apoorva

Users still able to sign into Lync 2010 even though their Lync accounts are disabled

I have 2 users who are still able to sign into Lync 2010 even though I disabled their Lync accounts. They no longer show up in the Lync console or when you use get-csuser. Their Lync account were associated somehow with their AD accounts in an old domain
that we just decommissioned. I wanted to delete Lync accounts and recreate to see if that fixed their issue. After deleting the Lync account, they are still able to login. So, I guess I need to edit the Lync database to get rid of them and start fresh?.
HDL

Hi Winterthur,
Agree with Tek-Nerd,
this user certificate is valid for a period of 180 days, and is automatically renewed one month prior to expiration regardless of whether the user is connected internally or externally.
Jeff Guillet’s article Disabling a User in AD Does Not Disable the User in Lync provides
a good background about revoking this certificate and properly disabling the user from accessing Lync services when their Active Directory user account is disabled.
For more details,
http://blogs.technet.com/b/nexthop/archive/2012/11/28/lync-2010-client-authentication.aspx
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Eric

Lync Contacts not appearing in Lync 2010 after user is moved to Lync 2013

Good Morning,
Our company recently migrated all of our users to Lync 2013 from Lync 2010. Most of our clients are still running the Lync 2010 client on their workstations. There is an ongoing project where we are upgrading to Office 2013 as well.
When a user signs into Lync, clicks on their contacts, the list is blank. They see their frequent contacts and are able to search for people. Some people are able to manage their contacts through OWA 2013 since we have the integration in
place. If they try to add contacts in Lync, they receive the message:
Cannot Add, Remove or move contacts or groups at this time. Please try again later.
I have tried going into the %appdata%\Microsoft\communicator directory and deleting the .cache and .idx and opening Lync again and still they do not appear.
Found this article: https://support.microsoft.com/kb/2757458?wa=wsignin1.0, but we cannot role people back to Lync 2010. So they will just have to live with it until they receive Lync 2013 and use OWA 2013 to manage them until their office
client is upgraded.

Hi BrianDougherty,
I’m not sure whether this is caused by UCS, but you can test it by disabling UCS for a test user.
Run the following command and then check the result.
New-CsUserServicesPolicy -Identity NoUCS -UcsAllowed $False
Grant-CsUserServicesPolicy –Identity “test user” –PolicyName NoUCS
Invoke-CsUcsRollback –Identity “test user”
Best regards,
Eric
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Presence status not changed when using Lync 2010 Remote Call Control

Hello,
I'm currently testing the Remote Call Control functionality of Lync 2010. Call management works fine but I'm surprised that my presence status does not change to "In a Call" when the call is established.
OriginatedEvent, DeliveredEvent and EstablishedEvent are forwarded correctly to Lync Client 2010. All responses are "200 OK".
Is there something more to send to Lync Server 2010 so the status of the Lync Client gets correctly updated to "In a Call" ? Or is a plugin for the Lync Client necessary to achieve this ?
Thank you in advance,
Martin

I think there's something missing from your scenario and I don't believe you would need a plugin for this. It's been forever since I've set up RCC with Lync 2010 however. I know this isn't what you're looking for, but I've used this product in
the past to configure Lync and RCC with third party PBXs that don't support Lync/RCC but do have a TAPI interface.
http://www.estos.com/products/drivers-middleware/callcontrolgateway400.html I've been able to get a free trial before and it worked like a charm for an old 3COM phone system. If you can get a trial it might help you compare apples to apples provided
you have a TAPI driver for your PBX.
For more details on what happens behind the scenes, you might have some better luck in the MSDN dev forums:
http://social.msdn.microsoft.com/Forums/en-US/home?category=uc
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Lync 2010 user status report.

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