Lync 2011 crashes on Yosemite
Hi,
have recently upgraded to Yosemite and Lync 2011 14.0.9 keeps crashing on startup. Any know fixes for this issue?
Thanks
Hi
I understand people from Apple support monitor these forums. Can anyone respond about this issue? I need to know if there's a least a work around and/or when a fix is expected. I have checked MS forums, have tried reinstalling clean, using previous versions, etc. but same problem. I know I'm not alone facing this issue as Lync is widely used by many enterprises. Please help.
Thanks in advance
Similar Messages
-
Lync for Mac 2011 - crashing since update to 14.0.7
After the latest update to Lync 14.0.7, Lync is now reproduceably crashing every time my Macbook Pro resumes from display sleep. I am running Mavericks 10.9.1. I am unable to find a direct download for the 14.0.6 update for Lync 2011.
Is there anyway to get that? All MS KB bulletins point to the same 14.0.7 download on Microsoft download center. I can remove Lync and get back to 14.0.2 but that build has other issues for me. Can someone help me??
- Robert BuckmasterHi Everyone
We have a few users reporting this very reproducible error.
We are currently testing the following fix applied via the terminal
cd /Applications/Microsoft\ Lync.app/Contents/Frameworks \
&& ln -s USBHIDWrapper.framework USBHidWrapper.framework
So far it seems to be ok - creating the Symbolic Link
The Problem is because it looks like MS have failed to take in to account that the newer Mac OSes are case sensitive....
I tried the Terminal fix, and saw the symbolic link in the right spot. but it didn't solve my 14.0.7 crashes.
However I still had the 14.0.6 DMG file, and deleted the new and reinstalled the old one but THAT doesn't work either.
What a PITA. -
Lync for Mac 2011 crashing after applying v14.0.10 update
Hi,
Is there a hotfix for 14.0.10? I've seen a few threads about fixing the crashing issue for 14.0.7 but not 10.
Lync has crashed almost every hour. The MacBook is connected to a thunderbolt display. Another person is running 14.0.9 with no issues.
I've uninstalled version 14.0.10 and reinstalled 14.0.7, however 7 is completely missing the audio settings so we're unable to use it.
Can anyone please assist here?
Error below:
Microsoft Error Reporting log version:2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application version: 14.0.10.141024
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044ab
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.10.141024
Blame Module Offset: 0x01eead28
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0Hi AlyceChiodo,
With the error, you could refer to Terry Adams’ reply from
here .
“This crash seems to indicate an issue with delegates. If you have delegates, a workaround may be to move the delegate from the “Other” group to some other group.”
Also if possible, you could use 14.0.9 until
the next release comes out.
Best regards,
Eric -
Client has Lync 2011 for Mac on a MacBook running mavericks and it crashes right after I log in and am getting the EXC_BAD_ACCESS error.
I have tried all of the suggestions I could find on the internet already and nothing has worked. I have even tried the RTM, SP2, and 14.07 version. I would try other versions but can't find them anywhere to download
Here's the kicker - they have Lync 2010 (all latest updates installed). If I log into our environment which is Lync 2013 using a test account it works just fine. Also if I log in using a test account from a different environment that also has Lync 2010 it
also works just fine. So it seems it is some kind of interaction between the client and their server environment that is causing the crash and not something locally on the client machine. None of the logging I have done shows anything of value.
Does anyone have any ideas why it would work using other environments but not this one?Did you mean that you can use the same Lync 2011 for Mac on the same computer to sign in successfully to connect other Lync Server?
That is exactly what I mean. On the same computer using the same client I can successfully connect to two other Lync server systems and it doesn't crash at all. So what on the Lync server of this one system would cause it to crash?
Please try to create a new user account, then login with the new user account, sign in with Lync 2011 for Mac again.
I tried that as well and I got the same problem with the client crashing right after I sign in.
Lisa Zheng
TechNet Community Support -
Lync 2011 (Mac) + Outlook 2011 (Mac) = High CPU Activity
Let's set the groundwork:
Mac OS X 10.8.2 (Mountain Lion)
Lync 2011 14.0.4 (also seen with 14.0.2 and 14.0.3)
Outlook 2011 14.3.1
When Lync and Outlook are run concurrently Lync 2011 will, after a brief period of time, report extremely high CPU utilization (over 150% CPU on a Core i7 CPU). At the same time, Outlook 2011 will report high (40% and above) CPU usage. Threads used by Lync
2011 will go up to about 85 (from 24 when running by itself).
During this time Lync will remain responsive, but Outlook 2011 will be effectively unresponsive (command-Q will quit Outlook after a delay of 10-15 seconds). Inspecting the Lync or Outlook process via Activity Monitor will show abnormally large numbers of Mach
Messages, System Calls, and Context Switches.
Quitting either Lync or Outlook will return CPU utilization and other indicators to normal levels.
This behavior has been going on for several months. It's not a crashing issue, but it makes it impossible to run Lync and Outlook at the same time.
I've deleted and rebuilt ~/Documents/Microsoft User Data/. I've done a clean re-install of Mac OS X on my Mac. I've confirmed that another user in my company is seeing the same behavior on their computer. I've also read the other threads here: this is not the
"I had 10K messages in my Deleted Items folder" error - I've long cleared that. My total Exchange Server storage is 610MB, with the largest single subfolder at 100MB (1,569 items). Inbox is typically between 75 and 300 items, with no subfolders.
No other processes report abnormal CPU usage during this time. This includes Microsoft Database Daemon and mdworker (Spotlight). I am using Activity Monitor to view All Processes, not simply My Processes.
This is not transitory. Once the high CPU utilization phase begins, it's been seen to go on for as long as 20 minutes (at which point I gave up and quit processes) - so it's not just a "spike" from an indexing process.
I had high hopes for the Lync 14.0.4 update, but the issue remains. Any assistance would be appreciated.Hi,
Looks like it is known issue for the Lync and outlook 2011 for mac. Hope the next update can fix it.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Sean Xiao
TechNet Community Support -
Mail App keeps freezing and crashing after yosemite upgrade. Cant create new emails.
Mail App keeps freezing and crashing after yosemite upgrade. Cant create new emails. Is there a fix to these issues?
Hi,
When I read these Threads in Yosemite I am filtered to show only the one listing Messages (the App) as the App involved.
This form of tagging a Thread no longer shows up in the current software used to run the Discussions.
Did you use the Mail and the Messages tags ?
It is difficult as many Mail help items refer to emails and "messages".
With me posting to the thread it should raise it to near the top again and maybe someone who knows about Mail will post.
8:03 pm Tuesday; February 3, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Client support on Mavericks (OSX 10.9) for Lync 2011 with Lync Server 2013
It was just pointed out to me by Microsoft Product Support that Mac OS 10.9 (Mavericks) operating system is not currently supported by Microsoft. See the paragraph entitled Macintosh Operating Systems in this link:
http://technet.microsoft.com/en-us/library/gg412781.aspx
Does anyone in the Lync community know when it will be supported?Nothing that I've heard. Having said that although unsupported it seems to work fine (well no worse than it did on 10.8 with its intermittent crashing for no reason) I've been running it on Mavericks pretty much daily since October last year and am running
14.0.7 of Lync 2011.
I have seen a few people report issues though mainly inability to download/search the address book, but not sure if these are related. (although the reports say it's after they upgraded)
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer" | Blog
www.lynced.com.au | Twitter
@imlynced -
Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines
Lync 2013 crashes on startup in Windows 8.1 on Dell latitude E6520 machines. Every E6520 with windows 8.1.
Error message is:
Log Name: Application
Source: Application Error
Date: 4/15/2014 3:54:06 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ***
Description:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: igdumd32.dll_unloaded, version: 9.17.10.3517, time stamp: 0x532b0b5b
Exception code: 0xc0000005
Fault offset: 0x00001040
Faulting process id: 0x10a0
Faulting application start time: 0x01cf58ecd02118cc
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: igdumd32.dll
Report Id: 14b4ce16-c4e0-11e3-8255-8c705a44a074
Faulting package full name:
Faulting package-relative application ID:
Video driver in the image was originally out of date, changed the driver to the latest and greatest available straight from Intel for the Intel HD 3000 graphics card and this error still appears. Driver 9.17.10.3517 exceeds the minimum requirement
for Lync 2013. The faulting module is related to the graphics driver, but reinstalling does nothing, uninstalling and then reinstalling does nothing, it cannot further be upgraded. This same error affects all the Dell latitude e6520's. It
also only occurs in Windows 8.1. The windows 7 image using the exact same driver version (both the outdated driver and latest driver) works just fine with Lync 2013.
Running Lync with administrative permissions does nothing, disabling hardware acceleration did nothing. None of our laptops come with the bluetooth adapter, and also updated all other drivers such as chipset and soundcard. Error occurs on the
RTM version of Lync, and Lync with SP1 fully updated. The rest of Office 2013 works fine. I am currently at a loss here short of telling the help desk to not image E6520's with Windows 8.1 because Lync 2013 doesn't work on it. But there has
to be a reason for it. Calling out for some suggestions here.
Thanks!We also have the same issue with Dell E6420 running Windows 8.1. Lync application does not respond after start-up. Did you try looking for the error file under
C:\users\username\appdata\local\Microsoft\Windows\WER\Reportarchive
it should create file like AppHang_lync.exe_some numbers. search for the latest one.
Interesting, I don't have any 6420's handy but figured the issue would exist on those also. I looked up the location you mention and see many crash logs for Lync. Not really sure what the error is, just says it stopped working.
Version=1
EventType=BEX
EventTime=130420688460358806
ReportType=2
Consent=1
UploadTime=130420688461296414
ReportIdentifier=14b4ce17-c4e0-11e3-8255-8c705a44a074
IntegratorReportIdentifier=14b4ce16-c4e0-11e3-8255-8c705a44a074
WOW64=1
Response.BucketId=3a18275b4e359a3d32b33b327b07846b
Response.BucketTable=5
Response.LegacyBucketId=81648064370
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lync.exe
Sig[1].Name=Application Version
Sig[1].Value=15.0.4420.1017
Sig[2].Name=Application Timestamp
Sig[2].Value=5067326f
Sig[3].Name=Fault Module Name
Sig[3].Value=igdumd32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=9.17.10.3517
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=532b0b5b
Sig[6].Name=Exception Offset
Sig[6].Value=00001040
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
UI[3]=Microsoft Lync has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\windows\system32\apphelp.dll
LoadedModule[5]=C:\windows\SYSTEM32\ADVAPI32.dll
LoadedModule[6]=C:\windows\SYSTEM32\ole32.dll
LoadedModule[7]=C:\windows\SYSTEM32\OLEAUT32.dll
LoadedModule[8]=C:\windows\SYSTEM32\MSVCR100.dll
LoadedModule[9]=C:\Program Files (x86)\Microsoft Office\Office15\LyncModelProxy.dll
LoadedModule[10]=C:\Program Files (x86)\Microsoft Office\Office15\LyncDesktopViewModel.dll
LoadedModule[11]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModel.dll
LoadedModule[12]=C:\Program Files (x86)\Microsoft Office\Office15\PropertyModelProxy.dll
LoadedModule[13]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrAs.dll
LoadedModule[14]=C:\windows\SYSTEM32\MSVCP100.dll
LoadedModule[15]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.16384_none_dadf89385bc5c7d7\gdiplus.dll
LoadedModule[16]=C:\windows\SYSTEM32\IMM32.dll
LoadedModule[17]=C:\windows\SYSTEM32\MSIMG32.dll
LoadedModule[18]=C:\windows\SYSTEM32\DWrite.dll
LoadedModule[19]=C:\windows\SYSTEM32\msvcrt.dll
LoadedModule[20]=C:\windows\SYSTEM32\sechost.dll
LoadedModule[21]=C:\windows\SYSTEM32\RPCRT4.dll
LoadedModule[22]=C:\windows\SYSTEM32\combase.dll
LoadedModule[23]=C:\windows\SYSTEM32\GDI32.dll
LoadedModule[24]=C:\windows\SYSTEM32\USER32.dll
LoadedModule[25]=C:\windows\SYSTEM32\MSVCR110.dll
LoadedModule[26]=C:\Program Files (x86)\Microsoft Office\Office15\RtmPal.dll
LoadedModule[27]=C:\Program Files (x86)\Microsoft Office\Office15\RtmCodecs.dll
LoadedModule[28]=C:\windows\SYSTEM32\dxva2.dll
LoadedModule[29]=C:\windows\SYSTEM32\d3d9.dll
LoadedModule[30]=C:\windows\SYSTEM32\d3d11.dll
LoadedModule[31]=C:\windows\SYSTEM32\MSCTF.dll
LoadedModule[32]=C:\windows\SYSTEM32\SspiCli.dll
LoadedModule[33]=C:\windows\SYSTEM32\WINMM.dll
LoadedModule[34]=C:\windows\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\windows\SYSTEM32\PSAPI.DLL
LoadedModule[36]=C:\windows\SYSTEM32\POWRPROF.dll
LoadedModule[37]=C:\windows\SYSTEM32\pdh.dll
LoadedModule[38]=C:\windows\SYSTEM32\MSVCP110.dll
LoadedModule[39]=C:\windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\Program Files (x86)\Microsoft Office\Office15\dbghelp.dll
LoadedModule[41]=C:\windows\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\windows\SYSTEM32\SETUPAPI.dll
LoadedModule[43]=C:\windows\SYSTEM32\WTSAPI32.dll
LoadedModule[44]=C:\windows\SYSTEM32\PROPSYS.dll
LoadedModule[45]=C:\windows\SYSTEM32\VERSION.dll
LoadedModule[46]=C:\windows\SYSTEM32\dwmapi.dll
LoadedModule[47]=C:\windows\SYSTEM32\dxgi.dll
LoadedModule[48]=C:\windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[49]=C:\windows\SYSTEM32\WINMMBASE.dll
LoadedModule[50]=C:\windows\SYSTEM32\NSI.dll
LoadedModule[51]=C:\windows\SYSTEM32\WINNSI.DLL
LoadedModule[52]=C:\windows\SYSTEM32\CFGMGR32.dll
LoadedModule[53]=C:\windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[54]=C:\windows\SYSTEM32\DEVOBJ.dll
LoadedModule[55]=C:\windows\SYSTEM32\nvinit.dll
LoadedModule[56]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
LoadedModule[57]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[58]=C:\windows\SYSTEM32\d2d1.dll
LoadedModule[59]=C:\windows\system32\uxtheme.dll
LoadedModule[60]=C:\windows\SYSTEM32\WINSTA.dll
LoadedModule[61]=C:\windows\SYSTEM32\SHELL32.dll
LoadedModule[62]=C:\windows\SYSTEM32\SHLWAPI.dll
LoadedModule[63]=C:\windows\SYSTEM32\shcore.dll
LoadedModule[64]=C:\windows\SYSTEM32\kernel.appcore.dll
LoadedModule[65]=C:\Program Files (x86)\Microsoft Office\Office15\Uc.dll
LoadedModule[66]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMvrCs.dll
LoadedModule[67]=C:\windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[68]=C:\windows\SYSTEM32\HID.DLL
LoadedModule[69]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.16384_none_a9f4965301334e09\Comctl32.dll
LoadedModule[70]=C:\windows\SYSTEM32\msi.dll
LoadedModule[71]=C:\Program Files (x86)\Microsoft Office\Office15\1033\lyncDesktopResources.dll
LoadedModule[72]=C:\windows\SYSTEM32\DavClnt.DLL
LoadedModule[73]=C:\windows\SYSTEM32\DAVHLPR.dll
LoadedModule[74]=C:\windows\SYSTEM32\d3d10_1.dll
LoadedModule[75]=C:\windows\SYSTEM32\d3d10_1core.dll
LoadedModule[76]=C:\windows\SYSTEM32\D3D10Warp.dll
LoadedModule[77]=C:\windows\SYSTEM32\sppc.dll
LoadedModule[78]=C:\windows\SYSTEM32\Secur32.dll
LoadedModule[79]=C:\windows\SYSTEM32\clbcatq.dll
LoadedModule[80]=C:\Program Files (x86)\Microsoft Office\Office15\UccApi.dll
LoadedModule[81]=C:\Program Files (x86)\Microsoft Office\Office15\Win32MsgQueue.dll
LoadedModule[82]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.16384_none_7c55c866aa0c3ff0\Comctl32.dll
LoadedModule[83]=C:\Program Files (x86)\Microsoft Office\Office15\1033\ocapires.dll
LoadedModule[84]=C:\Program Files (x86)\Microsoft Office\Office15\Psom.dll
LoadedModule[85]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[86]=C:\Program Files (x86)\Microsoft Office\Office15\OcImport.DLL
LoadedModule[87]=C:\Program Files (x86)\Microsoft Office\Office15\ocrec.dll
LoadedModule[88]=C:\windows\system32\mlang.dll
LoadedModule[89]=C:\windows\SYSTEM32\usp10.dll
LoadedModule[90]=C:\windows\system32\windowscodecs.dll
LoadedModule[91]=C:\Program Files (x86)\Microsoft Office\Office15\RtmMediaManager.dll
LoadedModule[92]=C:\windows\SYSTEM32\AVRT.DLL
LoadedModule[93]=C:\Program Files (x86)\Microsoft Office\Office15\AppSharingMediaProvider.dll
LoadedModule[94]=C:\Program Files (x86)\Microsoft Office\Office15\RTMPLTFM.dll
LoadedModule[95]=C:\windows\SYSTEM32\WINTRUST.dll
LoadedModule[96]=C:\windows\SYSTEM32\CRYPT32.dll
LoadedModule[97]=C:\windows\SYSTEM32\MSASN1.dll
LoadedModule[98]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
LoadedModule[99]=C:\windows\system32\mswsock.dll
LoadedModule[100]=C:\windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[101]=C:\windows\SYSTEM32\dhcpcsvc.DLL
LoadedModule[102]=C:\windows\SYSTEM32\wlanapi.dll
LoadedModule[103]=C:\windows\System32\MMDevApi.dll
LoadedModule[104]=C:\windows\SYSTEM32\MFPlat.dll
LoadedModule[105]=C:\windows\SYSTEM32\RTWorkQ.DLL
LoadedModule[106]=C:\Program Files (x86)\Intel\Media SDK\mfx_mft_h264ve_32.dll
LoadedModule[107]=C:\windows\SYSTEM32\EVR.dll
LoadedModule[108]=C:\windows\system32\NV\nvumdshim.dll
LoadedModule[109]=C:\windows\system32\nvd3dum.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Microsoft Lync
AppPath=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
ApplicationIdentity=00000000000000000000000000000000 -
Lync 2011 for MAC and Lync 2013 Server Std
Hello,
We are using a Lync 2013 Std (single-server) as a POC. It works fine for Windows-clients but I cannot connect using Lync 2011 for MAC from any MAC machine.
Using automatic configuration, I cannot connect to the Lync server.
Using manual configuration (I tried putting in just the server name and adding port 5061 to it, both to no avail) I keep getting 'Sign in to Lync failed. Please verify your credentials and try again.'.
Lync server is on the latest CU version with all components, MAC clients are on update 140321.
I noticed that Lync tries to create the OC_keycontainer_username@domain, but it seems not te be created. It flashes by and disappears again when the client fails to login. I have imported the Lync server certificate, issued by our windows 2012
root CA, on the Mac clients and have stored it in the 'Login' container.
Does anybody know if Lync2011 for Mac is supported for use with Lync server 2013 Std?
CheersHi,
To clear cached data and corrupted certificates in Lync, you can do the following steps:
First, delete the following folders:
Users/Home Folder/Library/Caches/com.microsoft.Lync
Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync History
Then, delete any corrupted or cached certificates. To do this, follow these steps:
1. Open the Keychain Access certificate management utility. To do this, in Finder, click Applications, click Utilities, and then click Keychain Access. Or, search for Keychain Access by using Spotlight.
2. In the left pane, click login, and then click Certificates.
3. In the right pane, find a certificate that's named Unknown or Communications Server, select it, and then delete it.
Note: You may have to unlock your keychain by using your password.
4. Close Keychain Access.
5. Restart Lync for Mac.
You can refer to Lync Mac for Lync Server online, but similar for Lync on-premises:
http://support.microsoft.com/kb/2629861
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Keeps crashing after Yosemite install - Need thoughts on what to do...
My 2013 Macbook Air keeps crashing after Yosemite install, time between crashes are more random than consistent and it can be anytginh from one hour to 6 hours between crashes. Enclosed the report below with the hope that someone has some tips on what to do here.... I've formatted the computer, reinstalled the OS and checked the drive for errors and I've found nothing so far.
Would be very grateful for any thoughts/tips on what to do here...
Anonymous UUID: BEEFE0EB-6E39-4774-2F21-C8DB361123F7
Tue Oct 21 23:43:49 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff8007d7a590): "a freed zone element has been modified in zone kalloc.1024: expected 0xdb989f771eb1bbd8 but found 0x60002, bits changed 0xdb989f771eb7bbda, at offset 0 of 1024 in element 0xffffff8018915c00, cookies 0x3f0011f6db804ed8 0x5352198c01c0537"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
Backtrace (CPU 0), Frame : Return Address
0xffffff81102c32d0 : 0xffffff8007d3a811
0xffffff81102c3350 : 0xffffff8007d7a590
0xffffff81102c33c0 : 0xffffff8007d79c17
0xffffff81102c3400 : 0xffffff8007d78de7
0xffffff81102c3530 : 0xffffff800813160e
0xffffff81102c36d0 : 0xffffff800812aab9
0xffffff81102c3760 : 0xffffff8008140ccf
0xffffff81102c3930 : 0xffffff8007f3f2f8
0xffffff81102c3a10 : 0xffffff8007f3ea95
0xffffff81102c3b40 : 0xffffff8007f52005
0xffffff81102c3b90 : 0xffffff8007f62505
0xffffff81102c3d90 : 0xffffff8007f56d87
0xffffff81102c3f50 : 0xffffff800824dcb2
0xffffff81102c3fb0 : 0xffffff8007e3ac46
BSD process name corresponding to current thread: PhotoStreamAgent
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000007a00000
Kernel text base: 0xffffff8007c00000
__HIB text base: 0xffffff8007b00000
System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)
System uptime in nanoseconds: 16215962667183
last loaded kext at 9812882932706: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f8a0e1000, size 389120)
last unloaded kext at 1736098368348: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f895e6000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleUSBEthernet 2.4.7
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleCameraInterface 5.23.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.filesystems.autofs 3.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleTopCaseHIDEventDriver 46.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSurface 97
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOSerialFamily 11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.AppleHSSPIHIDDriver 26.2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.driver.AppleHSSPISupport 26.2
com.apple.driver.AppleIntelLpssSpiController 2.0.45
com.apple.driver.AppleIntelLpssDmac 2.0.45
com.apple.driver.AppleIntelLpssGspi 2.0.45
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookAir6,1, BootROM MBA61.0099.B16, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.12f143
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: My Passport 0824
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Contact pictures not displaying in Lync 2011 for Mac
Using Lync 2011 for Mac I'm not seeing any contact pictures (including my own), though I can see them when signed into Lync 2013 on a Windows PC (7, 8.1, and 10 Technical Preview for Enterprises).
My company uses O365 hosted Exchange and on premise Lync Server.
I'm using OSX 10.10.1 (on a 2014 Air) and Lync for Mac 2011 14.0.10 (141024). I have AutoUpdate set to automatically check weekly and I manually checked (button at the bottom of Microsoft AutoUpdate) so I believe I'm running the current release.
Logging in with another user account on my same Mac/Lync install has the same issue
Another user account on their own Mac also has the same issue
It's also worth noting that the same issue arises when signing into Lync for Android and iOS as well, but not on Windows (Lync 2013).
Any thoughts? Thank you very much for your time and assistance.
Also, my apologies for putting this question in this subforum, but I didn't see any main forum for Office for Mac or Lync 2011 or Lync for Mac at all. If there is such here on technet, please drop the link here and I'll move the thread.Hi abacus02,
On mobile, you have no control over how photos are displayed. Lync Mobile can only display photos retrieved from Active Directory or SharePoint, it cannot display a photo from a URL. If a user
is displaying a photo from a URL and there is a photo in AD, it will display the photo from AD. If there is no photo in AD, it will display no photo at all.
About Lync for Mac, as I know Lync 2011 for Mac does not support high resolution images. Only in Lync 2013,
In Lync 2013, when the user’s photo experience has been migrated to Exchange 2013 and they are using Lync 2013, high resolution photos can be used.
So please tell us where the photos are stored, we need more information to troubleshoot the issue.
Best regards,
Eric -
Preview crashing on yosemite whenever i open a pdf file
preview crashing on yosemite whenever i open a pdf file
Hi,
Ever since i updated to yosemite my preview app keeps crashing every time I open a PDF file.
Can anyone figure this out ?
Here is the crash report:
Process:
Preview [10399]
Path:
/Applications/Preview.app/Contents/MacOS/Preview
Identifier:
com.apple.Preview
Version:
8.0 (859.7)
Build Info:
Preview-859007000000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Preview [10399]
User ID:
501
Date/Time:
2015-03-05 22:34:17.377 +0530
OS Version:
Mac OS X 10.10.2 (14C109)
Report Version:
11
Anonymous UUID:
84C286D1-4263-F635-8D07-37CC70D78025
Sleep/Wake UUID:
0EE5FBFA-59E1-48D2-9188-10BC1FD81364
Time Awake Since Boot: 26000 seconds
Time Since Wake:
680 seconds
Crashed Thread:
11 Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab684ce800 (QOS: USER_INITIATED)
Exception Type:
EXC_CRASH (SIGABRT)
Exception Codes:
0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x7fab63785510: pointer being freed was not allocated
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff9368d4de mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9368c64f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff8c269b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff8c268ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff8c268858 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox
0x00007fff90984aef RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox
0x00007fff9098486a ReceiveNextEventCommon + 431
7 com.apple.HIToolbox
0x00007fff909846ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit
0x00007fff8e94df81 _DPSNextEvent + 964
9 com.apple.AppKit
0x00007fff8e94d730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.AppKit
0x00007fff8e941593 -[NSApplication run] + 594
11 com.apple.AppKit
0x00007fff8e92ca14 NSApplicationMain + 1832
12 libdyld.dylib
0x00007fff9355f5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff93693232 kevent64 + 10
1 libdispatch.dylib
0x00007fff90870a6a _dispatch_mgr_thread + 52
Thread 2:: CVDisplayLink
0 libsystem_kernel.dylib
0x00007fff93692136 __psynch_cvwait + 10
1 com.apple.CoreVideo
0x00007fff8fcbbff8 CVDisplayLink::waitUntil(unsigned long long) + 240
2 com.apple.CoreVideo
0x00007fff8fcbb4b3 CVDisplayLink::runIOThread() + 511
3 com.apple.CoreVideo
0x00007fff8fcbb29b startIOThread(void*) + 147
4 libsystem_pthread.dylib
0x00007fff953e7268 _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff953e71e5 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff953e541d thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff9368d4de mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9368c64f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff8c269b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff8c268ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff8c268858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit
0x00007fff8eab133b _NSEventThread + 137
6 libsystem_pthread.dylib
0x00007fff953e7268 _pthread_body + 131
7 libsystem_pthread.dylib
0x00007fff953e71e5 _pthread_start + 176
8 libsystem_pthread.dylib
0x00007fff953e541d thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 10:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x00007fff9369248a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff8bd46e50 usleep + 54
2 com.apple.AppKit
0x00007fff8eb5e763 -[NSUIHeartBeat _heartBeatThread:] + 2376
3 com.apple.Foundation
0x00007fff925f990a __NSThread__main__ + 1345
4 libsystem_pthread.dylib
0x00007fff953e7268 _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff953e71e5 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff953e541d thread_start + 13
Thread 11 Crashed:: Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab684ce800 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib
0x00007fff93692286 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8bd25b53 abort + 129
2 libsystem_malloc.dylib
0x00007fff97aee937 free + 428
3 com.apple.CoreGraphics
0x00007fff8c987cad load_font + 138
4 com.apple.CoreGraphics
0x00007fff8c9881a5 CGPDFFontGetFont + 33
5 com.apple.CoreGraphics
0x00007fff8c99d201 cid_draw + 259
6 com.apple.CoreGraphics
0x00007fff8c9874d7 CGPDFTextLayoutDrawGlyphs + 81
7 com.apple.CoreGraphics
0x00007fff8cbe164a op_Tj + 68
8 com.apple.CoreGraphics
0x00007fff8c91e3da pdf_scanner_handle_xname + 110
9 com.apple.CoreGraphics
0x00007fff8c91d6be CGPDFScannerScan + 305
10 com.apple.CoreGraphics
0x00007fff8c91ba3f CGPDFDrawingContextDrawPage + 521
11 com.apple.CoreGraphics
0x00007fff8c91b7ec pdf_page_draw_in_context + 89
12 com.apple.CoreGraphics
0x00007fff8c91b78c CGContextDrawPDFPage + 57
13 com.apple.PDFKit
0x00007fff9589b7c8 -[PDFPage(PDFPagePrivate) drawWithBox:inContext:] + 1877
14 com.apple.PDFKit
0x00007fff9589bd04 -[PDFPage(PDFPagePrivate) thumbnailOfSize:forBox:] + 627
15 com.apple.Preview
0x00000001049da926 0x10495c000 + 518438
16 com.apple.Foundation
0x00007fff926ce0d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
17 com.apple.Foundation
0x00007fff925ba695 -[NSBlockOperation main] + 97
18 com.apple.Foundation
0x00007fff9259932c -[__NSOperationInternal _start:] + 653
19 com.apple.Foundation
0x00007fff92598f33 __NSOQSchedule_f + 184
20 libdispatch.dylib
0x00007fff9086dc13 _dispatch_client_callout + 8
21 libdispatch.dylib
0x00007fff90871365 _dispatch_queue_drain + 1100
22 libdispatch.dylib
0x00007fff90872ecc _dispatch_queue_invoke + 202
23 libdispatch.dylib
0x00007fff908706b7 _dispatch_root_queue_drain + 463
24 libdispatch.dylib
0x00007fff9087efe4 _dispatch_worker_thread3 + 91
25 libsystem_pthread.dylib
0x00007fff953e7637 _pthread_wqthread + 729
26 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 12:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib
0x00007fff9369248a __semwait_signal + 10
1 com.apple.Foundation
0x00007fff92622f9e +[NSThread sleepForTimeInterval:] + 154
2 com.apple.Preview
0x00000001049dcfad 0x10495c000 + 528301
3 com.apple.Preview
0x00000001049d898d 0x10495c000 + 510349
4 libdispatch.dylib
0x00007fff90872323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib
0x00007fff9086dc13 _dispatch_client_callout + 8
6 libdispatch.dylib
0x00007fff9087088f _dispatch_root_queue_drain + 935
7 libdispatch.dylib
0x00007fff9087efe4 _dispatch_worker_thread3 + 91
8 libsystem_pthread.dylib
0x00007fff953e7637 _pthread_wqthread + 729
9 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 16:: Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab68765060 (QOS: USER_INITIATED)
0 com.apple.CoreGraphics
0x00007fff8c8e9005 pdf_lexer_scan + 1630
1 com.apple.CoreGraphics
0x00007fff8c91d630 CGPDFScannerScan + 163
2 com.apple.CoreGraphics
0x00007fff8c91ba3f CGPDFDrawingContextDrawPage + 521
3 com.apple.CoreGraphics
0x00007fff8c91b7ec pdf_page_draw_in_context + 89
4 com.apple.CoreGraphics
0x00007fff8c91b78c CGContextDrawPDFPage + 57
5 com.apple.PDFKit
0x00007fff9589b7c8 -[PDFPage(PDFPagePrivate) drawWithBox:inContext:] + 1877
6 com.apple.PDFKit
0x00007fff9589bd04 -[PDFPage(PDFPagePrivate) thumbnailOfSize:forBox:] + 627
7 com.apple.Preview
0x00000001049da926 0x10495c000 + 518438
8 com.apple.Foundation
0x00007fff926ce0d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
9 com.apple.Foundation
0x00007fff925ba695 -[NSBlockOperation main] + 97
10 com.apple.Foundation
0x00007fff9259932c -[__NSOperationInternal _start:] + 653
11 com.apple.Foundation
0x00007fff92598f33 __NSOQSchedule_f + 184
12 libdispatch.dylib
0x00007fff9086dc13 _dispatch_client_callout + 8
13 libdispatch.dylib
0x00007fff90871365 _dispatch_queue_drain + 1100
14 libdispatch.dylib
0x00007fff90872ecc _dispatch_queue_invoke + 202
15 libdispatch.dylib
0x00007fff908706b7 _dispatch_root_queue_drain + 463
16 libdispatch.dylib
0x00007fff9087efe4 _dispatch_worker_thread3 + 91
17 libsystem_pthread.dylib
0x00007fff953e7637 _pthread_wqthread + 729
18 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 11 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000011e2473f8 rdx: 0x0000000000000000
rdi: 0x000000000000b233 rsi: 0x0000000000000006 rbp: 0x000000011e247420 rsp: 0x000000011e2473f8
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x0000000104d46000 r13: 0x0000000000000005 r14: 0x000000011e248000 r15: 0x0000000000000000
rip: 0x00007fff93692286 rfl: 0x0000000000000206 cr2: 0x00007fff932f4020
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
Binary Images:
0x10495c000 -
0x104b1efef com.apple.Preview (8.0 - 859.7) <487D571B-251B-39C4-8437-6313EB83D12C> /Applications/Preview.app/Contents/MacOS/Preview
0x104bc8000 -
0x104cb1fff com.apple.AnnotationKit (1.0 - 51.11) <9A9791EE-69B9-37B6-A34A-018CE49B248B> /System/Library/PrivateFrameworks/AnnotationKit.framework/Versions/A/Annotation Kit
0x104d4a000 -
0x10518eff7 com.apple.SceneKit (5.0 - 260.7.1) <61A4433D-A28A-37FF-BF20-1D69EDE78AF8> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x105433000 -
0x1054b3ff3 com.apple.CoreHandwriting (96 - 1.2) <C016F95E-B454-39D0-A6D5-A99F46D908C0> /System/Library/PrivateFrameworks/CoreHandwriting.framework/Versions/A/CoreHand writing
0x109d28000 -
0x109d28fef +cl_kernels (???) <0FEF2C04-CACE-4AB8-A1E0-476FF0F26FC7> cl_kernels
0x109d37000 -
0x109d37ff5 +cl_kernels (???) <23D410B5-AA10-4A55-91D4-0DBB0D9B1526> cl_kernels
0x109d39000 -
0x109e1ffef unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x10b07a000 -
0x10b080ff7 com.apple.BookKit (1.1 - 255) <501D110F-42F7-390F-A070-54F557F3C006> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x10b301000 -
0x10b301ffe +cl_kernels (???) <AB40CC9D-B7DE-4F62-BECF-637EF72DCFC1> cl_kernels
0x10fb16000 -
0x10fcc9ff3 libCMaps.A.dylib (775.16) <DEE8961E-EB3F-365A-922A-BF80AF1F3818> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCMaps .A.dylib
0x123400000000 -
0x123400497ff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (10.2.46 - 10.0.2) <FAB4E90C-87AB-309D-B779-DCAB132E1C8E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff5fe8f000 -
0x7fff5fec5837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff8818e000 -
0x7fff882a6ffb com.apple.CoreText (352.0 - 454.3) <B3B8C775-14FA-38F3-9CD5-830422AE9C49> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff882a7000 -
0x7fff8837dff3 com.apple.DiskImagesFramework (10.10.1 - 396) <E7478685-E829-372A-A945-A512730D3312> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8837e000 -
0x7fff88394ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <3EAFC9D1-8D7C-30CF-92C7-903A5C241763> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff88558000 -
0x7fff88560fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff88594000 -
0x7fff88596fff com.apple.loginsupport (1.0 - 1) <21DBC18C-F260-39FC-B52F-04A5AA84523A> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff88597000 -
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0x7fff9023bfff libspindump.dylib (182) <085978DC-A34D-3B72-BC7B-025C35A0A373> /usr/lib/libspindump.dylib
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0x7fff9029bff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0x7fff9032fff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff90330000 -
0x7fff9035bfff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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0x7fff904baffb com.apple.avfoundation (2.0 - 889.102) <7D2E62AF-CDEA-394C-84B2-656629F00197> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff904bb000 -
0x7fff904f5ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff906cf000 -
0x7fff9083aff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff9083b000 -
0x7fff9086bfff com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff9086c000 -
0x7fff90896ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff908b1000 -
0x7fff90953ff7 com.apple.Bluetooth (4.3.2 - 4.3.2f6) <95676652-21AB-3FFA-B53D-EBC8BF4E913E> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff90954000 -
0x7fff90955fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
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0x7fff90c5affb com.apple.HIToolbox (2.1.1 - 757.3) <D827FC03-5668-3AA4-AF0E-46EEF7358EEA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff90c5b000 -
0x7fff90c5bfff com.apple.Accelerate (1.10 - Accelerate 1.10) <F1B96A61-7E4B-31BD-A35B-BA7EF1F16EF4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff90c5c000 -
0x7fff91033fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff91034000 -
0x7fff910efff7 com.apple.DiscRecording (9.0 - 9000.4.2) <9BB46993-311A-3F2E-BD77-3CBEFB71C1F0> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff9134e000 -
0x7fff91389fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff9138a000 -
0x7fff9158446f libobjc.A.dylib (647) <759E155D-BC42-3D4E-869B-6F57D477177C> /usr/lib/libobjc.A.dylib
0x7fff91585000 -
0x7fff915c5ff7 com.apple.CloudDocs (1.0 - 280.6) <C1179CEF-E058-3E16-BF90-C059FE7CDE77> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff915c6000 -
0x7fff915d3fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff9160e000 -
0x7fff91811ff3 com.apple.CFNetwork (720.2.4 - 720.2.4) <E550C671-930F-3B12-8798-23898473E179> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff91821000 -
0x7fff91a9dff3 com.apple.RawCamera.bundle (6.02 - 769) <1F0F0047-682F-39E3-BE26-2467BF5F0E22> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff91d35000 -
0x7fff91d36fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff91d37000 -
0x7fff91d4aff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff91d56000 -
0x7fff91d5cff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff91d5e000 -
0x7fff91d8bfff com.apple.Accounts (113 - 113) <990F0F61-6AC5-3076-932E-02A9A7F75AC4> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff91e25000 -
0x7fff91f05fff com.apple.QuickLookUIFramework (5.0 - 675.13) <A4B5E57E-F363-3C63-8861-4DCEAC3FB23B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff92591000 -
0x7fff928bffff com.apple.Foundation (6.9 - 1152.14) <E3746EDD-DFB1-3ECB-88ED-A91AC0EF3AAA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff928c0000 -
0x7fff928f2ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff928f3000 -
0x7fff928ffff7 com.apple.OpenDirectory (10.10 - 187) <8B98ECCB-7EFA-3A58-BD2B-A0835D869B1A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff92900000 -
0x7fff9297dfff com.apple.CoreServices.OSServices (640.3 - 640.3) <84A91B00-0ED4-350C-B30A-AEAE437AE02A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff9297e000 -
0x7fff929a9fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff929aa000 -
0x7fff92a3bff7 libCoreStorage.dylib (471.10.6) <892DEEE7-C8C7-35EA-931D-FF9862BDEB2B> /usr/lib/libCoreStorage.dylib
0x7fff92a3c000 -
0x7fff92a3dff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff92a6d000 -
0x7fff92a78ff7 libkxld.dylib (2782.10.72) <68E07A32-28F5-3FBB-9D74-00B4F53C2FD4> /usr/lib/system/libkxld.dylib
0x7fff92b1c000 -
0x7fff92cccff7 com.apple.QuartzCore (1.10 - 361.15) <72A78C43-30DF-3748-9015-4B28119DB27B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x7fff92dffff7 com.apple.MediaControlSender (2.0 - 215.15) <454420EB-E6FE-3074-8D58-67471E1D61E5> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
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0x7fff92e1ffff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
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0x7fff92e78fff com.apple.AppSandbox (4.0 - 238.10.1) <4C171026-DC9A-3CEE-AB42-110859674F61> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff92e96000 -
0x7fff92e98fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
T440P [20AN] - Lync 2013 Crashing When Sharing Desktop - Intel Driver
Hello,
After updating to the latest video drivers from the ThinkVantage Update Retriever, our Lync clients crash when sharing desktop on our T440P series and X240 series. I noticed when I uninstall the video driver I am able to screen share without incident. Also, if I update the driver from Windows Update I am able to share successfully. We use the update retriever and thininstaller to install our drivers in our environment. I have tried uninstalling the Lync updates all the way down to the base version and experience the same issue at every level. It crashes 100% of the time when sharing desktop. I have tested it on T440p machines in our environment that do not have the latest display driver, and no crashes occurred. Here are the specifics:
Thinkpad X240 [20AL]
Thinkpad T440p [20AN]
ThinkVantage Update Retriever 5.00.0007
Thinkvantage Thin Installer 1.2.0010
Intel HD Graphics Driver - gid634ww (10.18.10.3412)
Microsoft Lync 2013 SP1 32 Bit (15.0.4569.1503)
Error Message from Application Log:
Faulting application name: lync.exe, version: 15.0.4569.1503, time stamp: 0x52b0af33
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0x00000879
Fault offset: 0x0000c42d
Faulting process id: 0x220c
Faulting application start time: 0x01cf707ca316ae96
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Report Id: 9bb7c6e4-dc70-11e3-b695-5c514fb23d46
Any help or insight is greatly appreciated.
Thank you,
John
Solved!
Go to Solution.Just as an updated to this:
I'm still waiting on updated drivers to fix the issue, however, there is a workaround. If you disable Desktop Composition screen sharing will work.
Control Panel -> Performance and Information Tools -> Adjust Visual Effects -> Uncheck “Enable desktop composition
John -
Lync 2011 for MAC not connecting externally to On-Premise Lync 2013
Hello,
Hopefully someone has some idea on this or a better direction for me to follow. So currently I have an issue where Lync 2011 for MAC clients will not connect when external to my On-Premise Lync 2013 servers. Everything to do with my Windows based clients
and even cell phone based client’s works just fine. It is currently only Lync 2011 for MAC which will not correct externally.
I did initially have the logon problem internally as noted by other posts online when using an internal CA certificate with Lync. But with the internal certificate imported onto the MAC when internally connected Lync 2011 will login just fine. Now in my
setup I do have a TMG server that clients are connecting to that forwards the connections onto my Lync servers when connecting externally. When I review live real time logs to see what’s connecting to the external URL for Windows based clients I can see them
connect in on port 443 no problem.
But with the MAC I don’t see any attempt from it to connect to the URL like I see with the Windows clients. Now below is what shows up in the Microsoft-Lync.log generated by the MAC. Now initially looking at the log I thought my problem was the fact when
Lync 2011 tires to connect when external that it was doing so on port 5061 which we don’t have open. So I tired entering external.mydomain.com:443 in for my external server in the setup.
And while rechecking the log after doing so shows like it is now trying to connect on port 443. When reviewing TMG I again see no connection attempt by the MAC to connect to the Lync external url or on port 443. Further research so far into the problem has
come up empty on the subject. And most other cases where people report problems connecting externally they are using some form of online service like Office 365. So at this point I am not even sure if Lync 2011 for MAC is supposed to work externally with On-Premise
Lync 2013 deployments or not. If anyone has an thought’s or idea’s please share them as at this point I am stuck on this issue.
Microsoft Lync 14.0.10 (141024)
MacOS version 10.7.5 (build 11G63)
2015/01/08 08:51:11.807 SIPService::OnEvent(IApplicationLayerEvent &), type: 0, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:12.670 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 0, newState: 10, direction: 0
2015/01/08 08:51:12.682 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:12.685 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:20.192 Office Communications Server LOGON STARTED: USER = {nsayewich}
2015/01/08 08:51:20.197 SIPService::Logon
2015/01/08 08:51:20.281 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:20.543 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:20.543 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:20.566 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:20.566 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:20.568 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:20.568 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:20.600 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0
2015/01/08 08:51:21.535 InternalConnect, NLResolveAddress returned: -3176
2015/01/08 08:51:21.537 IsLocalAddress, 'internal.mydomain.com' is not a local address
2015/01/08 08:51:21.537 FShouldUseProxy, is returning 1
2015/01/08 08:51:21.537 Connecting to internal.mydomain.com (port 0)
2015/01/08 08:51:21.537 InternalConnect, NLCreateConnection returned: -3176,
2015/01/08 08:51:21.537 FUsingHttpsTunnelProxies, returning: 0
2015/01/08 08:51:21.537 Listening thread got exception -3176
2015/01/08 08:51:23.632 InternalConnect, NLResolveAddress returned: 0
2015/01/08 08:51:23.633 IsLocalAddress, 'external.mydomain.com' is not a local address
2015/01/08 08:51:23.633 FShouldUseProxy, is returning 1
2015/01/08 08:51:23.633 Connecting to external.mydomain.com (port 5061)
2015/01/08 08:51:38.004 InternalConnect, NLCreateConnection returned: -3259,
2015/01/08 08:51:38.004 FUsingHttpsTunnelProxies, returning: 0
2015/01/08 08:51:38.004 Listening thread got exception -3259
2015/01/08 08:51:38.005 InternalConnect, NLResolveAddress returned: 0
2015/01/08 08:51:38.006 IsLocalAddress, 'external.mydomain.com' is not a local address
2015/01/08 08:51:38.006 FShouldUseProxy, is returning 1
2015/01/08 08:51:38.006 Connecting to external.mydomain.com (port 5061)
2015/01/08 08:51:53.008 InternalConnect, NLCreateConnection returned: -3259,
2015/01/08 08:51:53.008 FUsingHttpsTunnelProxies, returning: 0
2015/01/08 08:51:53.008 Listening thread got exception -3259
2015/01/08 08:51:55.026 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x80072743, oldState: 20, newState: 10, direction: 1
2015/01/08 08:51:55.026 Login (1) failed with error: (0.-2147014845)
2015/01/08 08:51:55.036 SIPService::OnEvent(IApplicationLayerEvent &), type: 8, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:55.036 SIPService::OnEvent(IApplicationLayerEvent &), type: 2, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:55.036 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:55.037 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:55.037 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:55.038 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:55.038 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
2015/01/08 08:51:55.040 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0Hi Nicholas Sayewich,
I tested in my lab and without any problem.
I also use TMG as Reverse Proxy and without configuring SRV records (My ISP don’t support SRV), after importing the root certificate onto MacBook, I can sign into Lync everywhere(internal
and external).
Please make sure that the certificate is set up to
Always Trust .
http://blogs.technet.com/b/nexthop/archive/2008/03/05/how-to-install-a-trusted-root-ca-certificate-on-osx-leopard-for-use-with-messenger-for-macintosh.aspx
And my log for your reference:
Microsoft Lync 14.0.10 (141024)
MacOS version 10.10.1 (build 14B25)
2015/01/09 22:40:15.802 SIPService::OnEvent(IApplicationLayerEvent &), type: 0, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:16.486 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 0, newState: 10, direction: 0
2015/01/09 22:40:16.493 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:16.496 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:32.595 Office Communications Server LOGON STARTED: USER = {MyDomain\LyncUser1}
2015/01/09 22:40:32.596 SIPService::Logon
2015/01/09 22:40:32.633 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:32.737 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:32.738 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:32.743 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:32.743 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:32.744 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:32.744 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:32.754 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0
2015/01/09 22:40:33.080 InternalConnect, NLResolveAddress returned: 0
2015/01/09 22:40:33.082 IsLocalAddress, 'sipinternal.MyDomain.com' is not a local address
2015/01/09 22:40:33.082 FShouldUseProxy, is returning 1
2015/01/09 22:40:33.082 Connecting to sipinternal.MyDomain.com (port 5061)
2015/01/09 22:40:48.008 InternalConnect, NLCreateConnection returned: -3259,
2015/01/09 22:40:48.008 FUsingHttpsTunnelProxies, returning: 0
2015/01/09 22:40:48.010 Listening thread got exception -3259
2015/01/09 22:40:50.043 InternalConnect, NLResolveAddress returned: 0
2015/01/09 22:40:50.044 IsLocalAddress, 'sip.MyDomain.com' is not a local address
2015/01/09 22:40:50.044 FShouldUseProxy, is returning 1
2015/01/09 22:40:50.044 Connecting to sip.MyDomain.com (port 443)
2015/01/09 22:40:50.896 InternalConnect, NLCreateConnection returned: 0,
2015/01/09 22:40:50.896 InternalConnect, NLCopyConnectionBinding returned: 0,
2015/01/09 22:40:52.980 InternalConnect, NLResolveAddress returned: 0
2015/01/09 22:40:52.981 IsLocalAddress, 'sip.MyDomain.com' is not a local address
2015/01/09 22:40:52.981 FShouldUseProxy, is returning 1
2015/01/09 22:40:52.981 Connecting to sip.MyDomain.com (port 5061)
2015/01/09 22:40:53.291 InternalConnect, NLCreateConnection returned: 0,
2015/01/09 22:40:53.291 InternalConnect, NLCopyConnectionBinding returned: 0,
2015/01/09 22:40:53.522 HRESULT GetLinkSpeed(DWORD, DWORD*, WIN_BOOL*): ip 192.168.100.187, link speed 0
2015/01/09 22:40:53.522 HRESULT GetLinkSpeed(DWORD, DWORD*, WIN_BOOL*): Working around 0 link speed
2015/01/09 22:40:53.526 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 20, newState: 30, direction: 0
2015/01/09 22:40:53.528 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.529 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.555 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.555 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.583 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.584 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.592 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.592 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.615 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.615 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.622 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.622 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.784 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.784 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
2015/01/09 22:40:53.786 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 1, HasSignedOut: 0
2015/01/09 22:40:53.787 virtual void SIPService::OnIdleHandleLogonSucceeded()
2015/01/09 22:40:53.792 Office Communications Server LOGON ENDED: USER = { MyDomain\LyncUser1}
2015/01/09 22:40:54.151 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:54.151 FShouldUseProxy, is returning 1
2015/01/09 22:40:54.379 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:54.379 FShouldUseProxy, is returning 1
2015/01/09 22:40:55.082 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:55.082 FShouldUseProxy, is returning 1
2015/01/09 22:40:55.440 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:55.440 FShouldUseProxy, is returning 1
2015/01/09 22:40:55.683 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:55.683 FShouldUseProxy, is returning 1
2015/01/09 22:40:57.238 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:57.238 FShouldUseProxy, is returning 1
2015/01/09 22:40:57.239 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:57.239 FShouldUseProxy, is returning 1
2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
2015/01/09 22:40:57.241 FShouldUseProxy, is returning 1
2015/01/09 22:40:57.241 FShouldUseProxy, is returning 1
2015/01/09 22:40:57.241 FShouldUseProxy, is returning 1
Best regards,
Eric -
Lync 2011 for MAC searching contacts
Hi,
I have problem to search contacts in lync 2011 for MAC at more than one company, however Lync 2013 for Windows can searching contacts with the first letter.
Do you know about Microsoft Lync 2011 for Mac Bug?
Diego Riera | Linkedin |
Twitter |
diegoriera.wordpress.com
Por favor, lembre-se de clicar em "Marcar como Resposta" no post que o ajuda, e clique em "Desmarcar como resposta" se um post marcado na verdade não responder a sua pergunta. Isto pode ser benéfico para outros membros da comunidade. Esta
postagem é fornecida, sem garantias e sem direitos.Can you add the contact by searching the SIP address?
Please check if the files GalContacts.db and GalContacts.db.idx are updated in Lync users’ profile folder.
I guess these files are not updated.
If this issue happens with several Lync users, you can copy these two files form users’ profile folder to replace the ones in problem Lync users’ profile folder to confirm that.
Try to run the command Set-CsClientPolicy –Identity -AddressBookAvailability WebSearchOnly, then sign out Lync for Mac and sign in, check if you can search the contacts.
Lisa Zheng
TechNet Community Support
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