Lync 2011 crashes on Yosemite

Hi,
have recently upgraded to Yosemite and Lync 2011 14.0.9 keeps crashing on startup. Any know fixes for this issue?
Thanks

Hi
I understand people from Apple support monitor these forums. Can anyone respond about this issue? I need to know if there's a least a work around and/or when a fix is expected. I have checked MS forums, have tried reinstalling clean, using previous versions, etc. but same problem. I know I'm not alone facing this issue as Lync is widely used by many enterprises. Please help.
Thanks in advance

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    Sig[2].Name=Application Timestamp
    Sig[2].Value=5067326f
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    Sig[3].Value=igdumd32.dll_unloaded
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    Sig[4].Value=9.17.10.3517
    Sig[5].Name=Fault Module Timestamp
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    Sig[6].Name=Exception Offset
    Sig[6].Value=00001040
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000005
    Sig[8].Name=Exception Data
    Sig[8].Value=00000008
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    DynamicSig[1].Value=6.3.9600.2.0.0.256.4
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
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    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
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    LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    LoadedModule[1]=C:\windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\windows\SYSTEM32\KERNEL32.DLL
    LoadedModule[3]=C:\windows\SYSTEM32\KERNELBASE.dll
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    LoadedModule[5]=C:\windows\SYSTEM32\ADVAPI32.dll
    LoadedModule[6]=C:\windows\SYSTEM32\ole32.dll
    LoadedModule[7]=C:\windows\SYSTEM32\OLEAUT32.dll
    LoadedModule[8]=C:\windows\SYSTEM32\MSVCR100.dll
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    LoadedModule[17]=C:\windows\SYSTEM32\MSIMG32.dll
    LoadedModule[18]=C:\windows\SYSTEM32\DWrite.dll
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    LoadedModule[20]=C:\windows\SYSTEM32\sechost.dll
    LoadedModule[21]=C:\windows\SYSTEM32\RPCRT4.dll
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    LoadedModule[27]=C:\Program Files (x86)\Microsoft Office\Office15\RtmCodecs.dll
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    LoadedModule[29]=C:\windows\SYSTEM32\d3d9.dll
    LoadedModule[30]=C:\windows\SYSTEM32\d3d11.dll
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    LoadedModule[34]=C:\windows\SYSTEM32\WS2_32.dll
    LoadedModule[35]=C:\windows\SYSTEM32\PSAPI.DLL
    LoadedModule[36]=C:\windows\SYSTEM32\POWRPROF.dll
    LoadedModule[37]=C:\windows\SYSTEM32\pdh.dll
    LoadedModule[38]=C:\windows\SYSTEM32\MSVCP110.dll
    LoadedModule[39]=C:\windows\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[40]=C:\Program Files (x86)\Microsoft Office\Office15\dbghelp.dll
    LoadedModule[41]=C:\windows\SYSTEM32\bcrypt.dll
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    LoadedModule[43]=C:\windows\SYSTEM32\WTSAPI32.dll
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    LoadedModule[59]=C:\windows\system32\uxtheme.dll
    LoadedModule[60]=C:\windows\SYSTEM32\WINSTA.dll
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    LoadedModule[64]=C:\windows\SYSTEM32\kernel.appcore.dll
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    LoadedModule[67]=C:\windows\SYSTEM32\WINSPOOL.DRV
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    LoadedModule[72]=C:\windows\SYSTEM32\DavClnt.DLL
    LoadedModule[73]=C:\windows\SYSTEM32\DAVHLPR.dll
    LoadedModule[74]=C:\windows\SYSTEM32\d3d10_1.dll
    LoadedModule[75]=C:\windows\SYSTEM32\d3d10_1core.dll
    LoadedModule[76]=C:\windows\SYSTEM32\D3D10Warp.dll
    LoadedModule[77]=C:\windows\SYSTEM32\sppc.dll
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    LoadedModule[79]=C:\windows\SYSTEM32\clbcatq.dll
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    LoadedModule[98]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
    LoadedModule[99]=C:\windows\system32\mswsock.dll
    LoadedModule[100]=C:\windows\SYSTEM32\dhcpcsvc6.DLL
    LoadedModule[101]=C:\windows\SYSTEM32\dhcpcsvc.DLL
    LoadedModule[102]=C:\windows\SYSTEM32\wlanapi.dll
    LoadedModule[103]=C:\windows\System32\MMDevApi.dll
    LoadedModule[104]=C:\windows\SYSTEM32\MFPlat.dll
    LoadedModule[105]=C:\windows\SYSTEM32\RTWorkQ.DLL
    LoadedModule[106]=C:\Program Files (x86)\Intel\Media SDK\mfx_mft_h264ve_32.dll
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    LoadedModule[108]=C:\windows\system32\NV\nvumdshim.dll
    LoadedModule[109]=C:\windows\system32\nvd3dum.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=BEX
    AppName=Microsoft Lync
    AppPath=C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
    ApplicationIdentity=00000000000000000000000000000000

  • Lync 2011 for MAC and Lync 2013 Server Std

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    2. In the left pane, click login, and then click Certificates.
    3. In the right pane, find a certificate that's named Unknown or Communications Server, select it, and then delete it.
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    5. Restart Lync for Mac.
    You can refer to Lync Mac for Lync Server online, but similar for Lync on-premises:
    http://support.microsoft.com/kb/2629861
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    com.apple.driver.AudioAUUC 1.70
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AGPM 100.14.37
    com.apple.driver.ApplePlatformEnabler 2.1.0d1
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD5000Graphics 10.0.0
    com.apple.driver.AppleHDA 266.5
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.driver.AppleBacklight 170.4.12
    com.apple.driver.AppleUSBEthernet 2.4.7
    com.apple.driver.AppleHV 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AirPort.Brcm4360 900.19.8
    com.apple.driver.AppleCameraInterface 5.23.0
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.driver.AppleIntelFramebufferAzul 10.0.0
    com.apple.filesystems.autofs 3.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AppleTopCaseHIDEventDriver 46.2
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AppleUSBXHCI 705.4.14
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
    com.apple.iokit.IOUSBMassStorageClass 3.7.0
    com.apple.iokit.IOSurface 97
    com.apple.driver.DspFuncLib 266.5
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleHDAController 266.5
    com.apple.iokit.IOHDAFamily 266.5
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
    com.apple.iokit.IOBluetoothFamily 4.3.0f10
    com.apple.iokit.IO80211Family 700.52
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.iokit.IOAcceleratorFamily2 156.4
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.driver.CoreStorage 471
    com.apple.driver.AppleHIDKeyboard 175.5
    com.apple.driver.AppleHSSPIHIDDriver 26.2
    com.apple.driver.AppleMultitouchDriver 260.30
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.1
    com.apple.driver.AppleHSSPISupport 26.2
    com.apple.driver.AppleIntelLpssSpiController 2.0.45
    com.apple.driver.AppleIntelLpssDmac 2.0.45
    com.apple.driver.AppleIntelLpssGspi 2.0.45
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
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    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.124.12.8)
    Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
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    Boot to the Recovery HD:
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    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
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    I'm using OSX 10.10.1 (on a 2014 Air) and Lync for Mac 2011 14.0.10 (141024). I have AutoUpdate set to automatically check weekly and I manually checked (button at the bottom of Microsoft AutoUpdate) so I believe I'm running the current release.
    Logging in with another user account on my same Mac/Lync install has the same issue
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    It's also worth noting that the same issue arises when signing into Lync for Android and iOS as well, but not on Windows (Lync 2013).
    Any thoughts? Thank you very much for your time and assistance.
    Also, my apologies for putting this question in this subforum, but I didn't see any main forum for Office for Mac or Lync 2011 or Lync for Mac at all. If there is such here on technet, please drop the link here and I'll move the thread.

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    About Lync for Mac, as I know Lync 2011 for Mac does not support high resolution images. Only in Lync 2013,
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    Eric

  • Preview crashing on yosemite whenever i open a pdf file

    preview crashing on yosemite whenever i open a pdf file
    Hi,
    Ever since i updated to yosemite my preview app keeps crashing every time I open a PDF file.
    Can anyone figure this out ?
    Here is the crash report:
    Process:          
    Preview [10399]
    Path:             
    /Applications/Preview.app/Contents/MacOS/Preview
    Identifier:       
    com.apple.Preview
    Version:          
    8.0 (859.7)
    Build Info:       
    Preview-859007000000000~1
    Code Type:        
    X86-64 (Native)
    Parent Process:   
    ??? [1]
    Responsible:      
    Preview [10399]
    User ID:          
    501
    Date/Time:        
    2015-03-05 22:34:17.377 +0530
    OS Version:       
    Mac OS X 10.10.2 (14C109)
    Report Version:   
    11
    Anonymous UUID:   
    84C286D1-4263-F635-8D07-37CC70D78025
    Sleep/Wake UUID:  
    0EE5FBFA-59E1-48D2-9188-10BC1FD81364
    Time Awake Since Boot: 26000 seconds
    Time Since Wake:  
    680 seconds
    Crashed Thread:   
    11  Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab684ce800 (QOS: USER_INITIATED)
    Exception Type:   
    EXC_CRASH (SIGABRT)
    Exception Codes:  
    0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    abort() called
    *** error for object 0x7fab63785510: pointer being freed was not allocated
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib  
    0x00007fff9368d4de mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff9368c64f mach_msg + 55
    2   com.apple.CoreFoundation
    0x00007fff8c269b34 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation
    0x00007fff8c268ffb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation
    0x00007fff8c268858 CFRunLoopRunSpecific + 296
    5   com.apple.HIToolbox     
    0x00007fff90984aef RunCurrentEventLoopInMode + 235
    6   com.apple.HIToolbox     
    0x00007fff9098486a ReceiveNextEventCommon + 431
    7   com.apple.HIToolbox     
    0x00007fff909846ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
    8   com.apple.AppKit        
    0x00007fff8e94df81 _DPSNextEvent + 964
    9   com.apple.AppKit        
    0x00007fff8e94d730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    10  com.apple.AppKit        
    0x00007fff8e941593 -[NSApplication run] + 594
    11  com.apple.AppKit        
    0x00007fff8e92ca14 NSApplicationMain + 1832
    12  libdyld.dylib           
    0x00007fff9355f5c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib  
    0x00007fff93693232 kevent64 + 10
    1   libdispatch.dylib       
    0x00007fff90870a6a _dispatch_mgr_thread + 52
    Thread 2:: CVDisplayLink
    0   libsystem_kernel.dylib  
    0x00007fff93692136 __psynch_cvwait + 10
    1   com.apple.CoreVideo     
    0x00007fff8fcbbff8 CVDisplayLink::waitUntil(unsigned long long) + 240
    2   com.apple.CoreVideo     
    0x00007fff8fcbb4b3 CVDisplayLink::runIOThread() + 511
    3   com.apple.CoreVideo     
    0x00007fff8fcbb29b startIOThread(void*) + 147
    4   libsystem_pthread.dylib 
    0x00007fff953e7268 _pthread_body + 131
    5   libsystem_pthread.dylib 
    0x00007fff953e71e5 _pthread_start + 176
    6   libsystem_pthread.dylib 
    0x00007fff953e541d thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib  
    0x00007fff9368d4de mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff9368c64f mach_msg + 55
    2   com.apple.CoreFoundation
    0x00007fff8c269b34 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation
    0x00007fff8c268ffb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation
    0x00007fff8c268858 CFRunLoopRunSpecific + 296
    5   com.apple.AppKit        
    0x00007fff8eab133b _NSEventThread + 137
    6   libsystem_pthread.dylib 
    0x00007fff953e7268 _pthread_body + 131
    7   libsystem_pthread.dylib 
    0x00007fff953e71e5 _pthread_start + 176
    8   libsystem_pthread.dylib 
    0x00007fff953e541d thread_start + 13
    Thread 4:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 10:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib  
    0x00007fff9369248a __semwait_signal + 10
    1   libsystem_c.dylib       
    0x00007fff8bd46e50 usleep + 54
    2   com.apple.AppKit        
    0x00007fff8eb5e763 -[NSUIHeartBeat _heartBeatThread:] + 2376
    3   com.apple.Foundation    
    0x00007fff925f990a __NSThread__main__ + 1345
    4   libsystem_pthread.dylib 
    0x00007fff953e7268 _pthread_body + 131
    5   libsystem_pthread.dylib 
    0x00007fff953e71e5 _pthread_start + 176
    6   libsystem_pthread.dylib 
    0x00007fff953e541d thread_start + 13
    Thread 11 Crashed:: Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab684ce800 (QOS: USER_INITIATED)
    0   libsystem_kernel.dylib  
    0x00007fff93692286 __pthread_kill + 10
    1   libsystem_c.dylib       
    0x00007fff8bd25b53 abort + 129
    2   libsystem_malloc.dylib  
    0x00007fff97aee937 free + 428
    3   com.apple.CoreGraphics  
    0x00007fff8c987cad load_font + 138
    4   com.apple.CoreGraphics  
    0x00007fff8c9881a5 CGPDFFontGetFont + 33
    5   com.apple.CoreGraphics  
    0x00007fff8c99d201 cid_draw + 259
    6   com.apple.CoreGraphics  
    0x00007fff8c9874d7 CGPDFTextLayoutDrawGlyphs + 81
    7   com.apple.CoreGraphics  
    0x00007fff8cbe164a op_Tj + 68
    8   com.apple.CoreGraphics  
    0x00007fff8c91e3da pdf_scanner_handle_xname + 110
    9   com.apple.CoreGraphics  
    0x00007fff8c91d6be CGPDFScannerScan + 305
    10  com.apple.CoreGraphics  
    0x00007fff8c91ba3f CGPDFDrawingContextDrawPage + 521
    11  com.apple.CoreGraphics  
    0x00007fff8c91b7ec pdf_page_draw_in_context + 89
    12  com.apple.CoreGraphics  
    0x00007fff8c91b78c CGContextDrawPDFPage + 57
    13  com.apple.PDFKit        
    0x00007fff9589b7c8 -[PDFPage(PDFPagePrivate) drawWithBox:inContext:] + 1877
    14  com.apple.PDFKit        
    0x00007fff9589bd04 -[PDFPage(PDFPagePrivate) thumbnailOfSize:forBox:] + 627
    15  com.apple.Preview       
    0x00000001049da926 0x10495c000 + 518438
    16  com.apple.Foundation    
    0x00007fff926ce0d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
    17  com.apple.Foundation    
    0x00007fff925ba695 -[NSBlockOperation main] + 97
    18  com.apple.Foundation    
    0x00007fff9259932c -[__NSOperationInternal _start:] + 653
    19  com.apple.Foundation    
    0x00007fff92598f33 __NSOQSchedule_f + 184
    20  libdispatch.dylib       
    0x00007fff9086dc13 _dispatch_client_callout + 8
    21  libdispatch.dylib       
    0x00007fff90871365 _dispatch_queue_drain + 1100
    22  libdispatch.dylib       
    0x00007fff90872ecc _dispatch_queue_invoke + 202
    23  libdispatch.dylib       
    0x00007fff908706b7 _dispatch_root_queue_drain + 463
    24  libdispatch.dylib       
    0x00007fff9087efe4 _dispatch_worker_thread3 + 91
    25  libsystem_pthread.dylib 
    0x00007fff953e7637 _pthread_wqthread + 729
    26  libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 12:: Dispatch queue: com.apple.root.default-qos
    0   libsystem_kernel.dylib  
    0x00007fff9369248a __semwait_signal + 10
    1   com.apple.Foundation    
    0x00007fff92622f9e +[NSThread sleepForTimeInterval:] + 154
    2   com.apple.Preview       
    0x00000001049dcfad 0x10495c000 + 528301
    3   com.apple.Preview       
    0x00000001049d898d 0x10495c000 + 510349
    4   libdispatch.dylib       
    0x00007fff90872323 _dispatch_call_block_and_release + 12
    5   libdispatch.dylib       
    0x00007fff9086dc13 _dispatch_client_callout + 8
    6   libdispatch.dylib       
    0x00007fff9087088f _dispatch_root_queue_drain + 935
    7   libdispatch.dylib       
    0x00007fff9087efe4 _dispatch_worker_thread3 + 91
    8   libsystem_pthread.dylib 
    0x00007fff953e7637 _pthread_wqthread + 729
    9   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 13:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 14:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 15:
    0   libsystem_kernel.dylib  
    0x00007fff9369294a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 16:: Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab68765060 (QOS: USER_INITIATED)
    0   com.apple.CoreGraphics  
    0x00007fff8c8e9005 pdf_lexer_scan + 1630
    1   com.apple.CoreGraphics  
    0x00007fff8c91d630 CGPDFScannerScan + 163
    2   com.apple.CoreGraphics  
    0x00007fff8c91ba3f CGPDFDrawingContextDrawPage + 521
    3   com.apple.CoreGraphics  
    0x00007fff8c91b7ec pdf_page_draw_in_context + 89
    4   com.apple.CoreGraphics  
    0x00007fff8c91b78c CGContextDrawPDFPage + 57
    5   com.apple.PDFKit        
    0x00007fff9589b7c8 -[PDFPage(PDFPagePrivate) drawWithBox:inContext:] + 1877
    6   com.apple.PDFKit        
    0x00007fff9589bd04 -[PDFPage(PDFPagePrivate) thumbnailOfSize:forBox:] + 627
    7   com.apple.Preview       
    0x00000001049da926 0x10495c000 + 518438
    8   com.apple.Foundation    
    0x00007fff926ce0d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
    9   com.apple.Foundation    
    0x00007fff925ba695 -[NSBlockOperation main] + 97
    10  com.apple.Foundation    
    0x00007fff9259932c -[__NSOperationInternal _start:] + 653
    11  com.apple.Foundation    
    0x00007fff92598f33 __NSOQSchedule_f + 184
    12  libdispatch.dylib       
    0x00007fff9086dc13 _dispatch_client_callout + 8
    13  libdispatch.dylib       
    0x00007fff90871365 _dispatch_queue_drain + 1100
    14  libdispatch.dylib       
    0x00007fff90872ecc _dispatch_queue_invoke + 202
    15  libdispatch.dylib       
    0x00007fff908706b7 _dispatch_root_queue_drain + 463
    16  libdispatch.dylib       
    0x00007fff9087efe4 _dispatch_worker_thread3 + 91
    17  libsystem_pthread.dylib 
    0x00007fff953e7637 _pthread_wqthread + 729
    18  libsystem_pthread.dylib 
    0x00007fff953e540d start_wqthread + 13
    Thread 11 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x000000011e2473f8  rdx: 0x0000000000000000
      rdi: 0x000000000000b233  rsi: 0x0000000000000006  rbp: 0x000000011e247420  rsp: 0x000000011e2473f8
       r8: 0x0000000000000001   r9: 0x0000000000000000  r10: 0x000000000c000000  r11: 0x0000000000000206
      r12: 0x0000000104d46000  r13: 0x0000000000000005  r14: 0x000000011e248000  r15: 0x0000000000000000
      rip: 0x00007fff93692286  rfl: 0x0000000000000206  cr2: 0x00007fff932f4020
    Logical CPU:
    0
    Error Code: 
    0x02000148
    Trap Number:
    133
    Binary Images:
    0x10495c000 -   
    0x104b1efef  com.apple.Preview (8.0 - 859.7) <487D571B-251B-39C4-8437-6313EB83D12C> /Applications/Preview.app/Contents/MacOS/Preview
    0x104bc8000 -   
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    0x7fff901c4000 -
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    0x7fff92e00000 -
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    0x7fff92e20000 -
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    0x7fff92e6d000 -
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    Solved!
    Go to Solution.

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    Microsoft Lync 14.0.10 (141024)
    MacOS version 10.7.5 (build 11G63)
    2015/01/08 08:51:11.807 SIPService::OnEvent(IApplicationLayerEvent &), type: 0, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:12.670 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 0, newState: 10, direction: 0
    2015/01/08 08:51:12.682 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:12.685 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.192 Office Communications Server LOGON STARTED: USER = {nsayewich}
    2015/01/08 08:51:20.197 SIPService::Logon
    2015/01/08 08:51:20.281 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.543 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.543 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.566 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.566 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.568 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.568 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:20.600 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0
    2015/01/08 08:51:21.535 InternalConnect, NLResolveAddress returned: -3176
    2015/01/08 08:51:21.537 IsLocalAddress, 'internal.mydomain.com' is not a local address
    2015/01/08 08:51:21.537 FShouldUseProxy, is returning 1
    2015/01/08 08:51:21.537 Connecting to internal.mydomain.com (port 0)
    2015/01/08 08:51:21.537 InternalConnect, NLCreateConnection returned: -3176,
    2015/01/08 08:51:21.537 FUsingHttpsTunnelProxies, returning: 0
    2015/01/08 08:51:21.537 Listening thread got exception -3176
    2015/01/08 08:51:23.632 InternalConnect, NLResolveAddress returned: 0
    2015/01/08 08:51:23.633 IsLocalAddress, 'external.mydomain.com' is not a local address
    2015/01/08 08:51:23.633 FShouldUseProxy, is returning 1
    2015/01/08 08:51:23.633 Connecting to external.mydomain.com (port 5061)
    2015/01/08 08:51:38.004 InternalConnect, NLCreateConnection returned: -3259,
    2015/01/08 08:51:38.004 FUsingHttpsTunnelProxies, returning: 0
    2015/01/08 08:51:38.004 Listening thread got exception -3259
    2015/01/08 08:51:38.005 InternalConnect, NLResolveAddress returned: 0
    2015/01/08 08:51:38.006 IsLocalAddress, 'external.mydomain.com' is not a local address
    2015/01/08 08:51:38.006 FShouldUseProxy, is returning 1
    2015/01/08 08:51:38.006 Connecting to external.mydomain.com (port 5061)
    2015/01/08 08:51:53.008 InternalConnect, NLCreateConnection returned: -3259,
    2015/01/08 08:51:53.008 FUsingHttpsTunnelProxies, returning: 0
    2015/01/08 08:51:53.008 Listening thread got exception -3259
    2015/01/08 08:51:55.026 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x80072743, oldState: 20, newState: 10, direction: 1
    2015/01/08 08:51:55.026 Login (1) failed with error: (0.-2147014845)
    2015/01/08 08:51:55.036 SIPService::OnEvent(IApplicationLayerEvent &), type: 8, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.036 SIPService::OnEvent(IApplicationLayerEvent &), type: 2, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.036 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.037 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.037 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.038 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.038 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/08 08:51:55.040 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0

    Hi Nicholas Sayewich,
    I tested in my lab and without any problem.
    I also use TMG as Reverse Proxy and without configuring SRV records (My ISP don’t support SRV), after importing the root certificate onto MacBook, I can sign into Lync everywhere(internal
    and external).
    Please make sure that the certificate is set up to
    Always Trust .
    http://blogs.technet.com/b/nexthop/archive/2008/03/05/how-to-install-a-trusted-root-ca-certificate-on-osx-leopard-for-use-with-messenger-for-macintosh.aspx
    And my log for your reference:
    Microsoft Lync 14.0.10 (141024)
    MacOS version 10.10.1 (build 14B25)
    2015/01/09 22:40:15.802 SIPService::OnEvent(IApplicationLayerEvent &), type: 0, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:16.486 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 0, newState: 10, direction: 0
    2015/01/09 22:40:16.493 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:16.496 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.595 Office Communications Server LOGON STARTED: USER = {MyDomain\LyncUser1}
    2015/01/09 22:40:32.596 SIPService::Logon
    2015/01/09 22:40:32.633 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.737 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.738 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.743 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.743 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.744 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.744 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:32.754 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0
    2015/01/09 22:40:33.080 InternalConnect, NLResolveAddress returned: 0
    2015/01/09 22:40:33.082 IsLocalAddress, 'sipinternal.MyDomain.com' is not a local address
    2015/01/09 22:40:33.082 FShouldUseProxy, is returning 1
    2015/01/09 22:40:33.082 Connecting to sipinternal.MyDomain.com (port 5061)
    2015/01/09 22:40:48.008 InternalConnect, NLCreateConnection returned: -3259,
    2015/01/09 22:40:48.008 FUsingHttpsTunnelProxies, returning: 0
    2015/01/09 22:40:48.010 Listening thread got exception -3259
    2015/01/09 22:40:50.043 InternalConnect, NLResolveAddress returned: 0
    2015/01/09 22:40:50.044 IsLocalAddress, 'sip.MyDomain.com' is not a local address
    2015/01/09 22:40:50.044 FShouldUseProxy, is returning 1
    2015/01/09 22:40:50.044 Connecting to sip.MyDomain.com (port 443)
    2015/01/09 22:40:50.896 InternalConnect, NLCreateConnection returned: 0,
    2015/01/09 22:40:50.896 InternalConnect, NLCopyConnectionBinding returned: 0,
    2015/01/09 22:40:52.980 InternalConnect, NLResolveAddress returned: 0
    2015/01/09 22:40:52.981 IsLocalAddress, 'sip.MyDomain.com' is not a local address
    2015/01/09 22:40:52.981 FShouldUseProxy, is returning 1
    2015/01/09 22:40:52.981 Connecting to sip.MyDomain.com (port 5061)
    2015/01/09 22:40:53.291 InternalConnect, NLCreateConnection returned: 0,
    2015/01/09 22:40:53.291 InternalConnect, NLCopyConnectionBinding returned: 0,
    2015/01/09 22:40:53.522 HRESULT GetLinkSpeed(DWORD, DWORD*, WIN_BOOL*): ip 192.168.100.187, link speed 0
    2015/01/09 22:40:53.522 HRESULT GetLinkSpeed(DWORD, DWORD*, WIN_BOOL*): Working around 0 link speed
    2015/01/09 22:40:53.526 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 20, newState: 30, direction: 0
    2015/01/09 22:40:53.528 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.529 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.536 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.555 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.555 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.583 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.584 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.592 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.592 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.615 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.615 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.622 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.622 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.784 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.784 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0
    2015/01/09 22:40:53.786 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 1, HasSignedOut: 0
    2015/01/09 22:40:53.787 virtual void SIPService::OnIdleHandleLogonSucceeded()
    2015/01/09 22:40:53.792 Office Communications Server LOGON ENDED: USER = { MyDomain\LyncUser1}
    2015/01/09 22:40:54.151 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:54.151 FShouldUseProxy, is returning 1
    2015/01/09 22:40:54.379 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:54.379 FShouldUseProxy, is returning 1
    2015/01/09 22:40:55.082 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:55.082 FShouldUseProxy, is returning 1
    2015/01/09 22:40:55.440 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:55.440 FShouldUseProxy, is returning 1
    2015/01/09 22:40:55.683 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:55.683 FShouldUseProxy, is returning 1
    2015/01/09 22:40:57.238 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:57.238 FShouldUseProxy, is returning 1
    2015/01/09 22:40:57.239 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:57.239 FShouldUseProxy, is returning 1
    2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:57.241 IsLocalAddress, 'lyncpool01' is not a local address
    2015/01/09 22:40:57.241 FShouldUseProxy, is returning 1
    2015/01/09 22:40:57.241 FShouldUseProxy, is returning 1
    2015/01/09 22:40:57.241 FShouldUseProxy, is returning 1
    Best regards,
    Eric

  • Lync 2011 for MAC searching contacts

    Hi,
    I have problem to search contacts in lync 2011 for MAC at more than one company, however Lync 2013 for Windows can searching contacts with the first letter.
    Do you know about Microsoft Lync 2011 for Mac Bug?
    Diego Riera | Linkedin |
    Twitter |
    diegoriera.wordpress.com
    Por favor, lembre-se de clicar em "Marcar como Resposta" no post que o ajuda, e clique em "Desmarcar como resposta" se um post marcado na verdade não responder a sua pergunta. Isto pode ser benéfico para outros membros da comunidade. Esta
    postagem é fornecida, sem garantias e sem direitos.

    Can you add the contact by searching the SIP address?
    Please check if the files GalContacts.db and GalContacts.db.idx are updated in Lync users’ profile folder.
    I guess these files are not updated.
    If this issue happens with several Lync users, you can copy these two files form users’ profile folder to replace the ones in problem Lync users’ profile folder to confirm that.
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    Lisa Zheng
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