Lync 2011 Mac Book air Video calling

I cannot seem to get the Lync video calling to work on the Mac Book air, I have tried a few different copmputers but the video button in the client is always greyed out - am I missing something or trying to do something that just doesnt work ?
I tried MAC > PC, MAC > MAC - none of which work, PC > PC is fine.
Thanks :)

Hi,
If you use the USB vedio device, please restart the Lync client after you plus the USB device in the PC.
Please refer the following article about devices certified for Mac:  http://blogs.technet.com/b/uc/archive/2011/09/02/what-devices-have-been-certified-for-mac.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Similar Messages

  • I am having an issue making power nap work on my mid 2011 mac book air with mountain lion and it is enabled in system preferences and plugged  in in sleep mode it does not seem to work with time machine overnight

    I am having an issue in making power nap work on Mountain Lion on my mid 2011 Mac Book Air. It is enabled in system preferences but with time machine and sleeping overnight it did not seem to do hourly back up as stated or any other functions of power nap that I know of. it has been enabeled on both battery and plug in dc and I did leave it on plug in overnight.

        Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
    WiltonA_VZW
    VZW Support
    Follow us on twitter @VZWSupport

  • Why can't I get Back To My Mac to work in both directions between my 2011 Mac Book Air and my 2012 Mac Mini?

    Why can't I get Back To My Mac to work in both directions between my 2011 Mac Book Air and my 2012 Mac Mini? The network uses a Time Capsule. Everything works when connecting from the Mini to the Air, but the reverse is not the case, none of the Mini's drives are visible, and the screen sharing option is not available. I've tried the measures already suggested in online articles, everything seems to be configured correctly using my iCloud account. I'm at a loss, any suggestions would be appreciated.

    I've now managed to get the service running in both directions, but not in the way I had anticipated. I had to create a second account on the Mac Book Air, this also has administrator privilages, everything works fine when connecting from this acccount. However, this is not the way I would expect to work, none of my documents, applications and settings would be available, unless I laboriously duplicated them to the new account.
    Also, I've yet to get the service running from outside my home network.

  • USB Ethernet Adapter for 2011 Mac Book Air with Lion OS 10.5.8

    I just bought a new Mac Book Air with the Lion OS. I need a USB ethernet adapter for it. I am unclear if any of the Apple or non Apple products listed on line or EBay will work on this new computer with Lion OS. Please advise on purchasing wither a Apple product or a Ebay non Apple product which ar e half price.

    Yep. Any such adaptor should work. All they need do is comply with basic USB 2.0 protocols and they will work on virtually any computer that has a USB 2.0 port.

  • My mid 2011 mac book air 13" has no sound! it says that the only output source is headphones! i don't have headphones plugged in

    ok, so i came home from the movies last night and went to listen to some music on my macbbok air.  i went to youtube and typed in a song and hit play, nothing happened! so i tryed hitting the volume up button but still nothing! so i went to my settings and then clicked on sound.  i noticed that the only out put was for "headphones" i didn't haven any headphones plugged in!! so i figured a simple restart would do th trick! but it didt i looked up what to do and i tried everthing i foumd.(toothpic in the headphone jack, air duster in it) neither of those worked! tried to call apple only tp find my apple care expired! please help me i need help bad i dont live near an apple store so i cant brijng it in that easy and i need  it for my school work so i cant ship it away please help me! thaks in advance!!!!

    didnt work sorry guys! guess someone in my household spilled liquid or dropped my mac.  i guess ill bring it to apple and have them tell me wht they did! thry quoted me the flat rate crap at 320 bucks and if it osts them 500 i still only pay the 320 give that a try! hope you guys have better luck than i did!

  • Mac Book Air Upgrade??

    I have a Mac Book Air Mid 2011 can I have its 64gb hard drive upgraded??

    Arturo Chamorro wrote:
    Hello quick question, i have a late 2010 model and i am wondering if i can upgrade the battery with the new battery that comes with the new 2011 mac book air. i have been getting 3 hrs of use on my air....
    As said above, you have the latest. But the 3 hrs of battery use (I assume the 11" model) seems very low. Reviews all show 5 hrs per spec, or close, with screen at 50% brightness. Unless you're doing something very processor or storage intensive, or have the screen at full brightness, I'd take it to an Apple Store and have them check it out.
    Phil

  • How do I get a video signal to an external monitor via the mini-display port on my Mac Book Air?

    I can't get a video signal out through my mini-display port on my Mac Book Air (version 1).  Thus I can't feed BBC iPlayer to an external monitor.  There is some connectivity - the MAC wallpaper is broadcast, the mouse pointer is visible and sound is transferred.  Is it likely to be a cable connection problem (though the cable works with a Windows operating laptop)?

    First, what you said is contradictory. You say "can't get a video signal", then say"the Mac wallpaper is broadcast, the mouse pointer is visible". "No video signal" means an absolutely black,blank screen. It sounds like you have plenty of signal.
    I am supposing what you are seeing is actually a blank desktop, which is to be expected if your settings are such that you are extending the desktop, instead of mirroring it.
    Within the preference panes is a setting that allows you to change this. Open System Preferences, click Displays, and then click Arrangement. You will see that you are extending the desktop. Change that setting.

  • Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so  please help..

    Hi.. I'm new to mac, I've got a mac book air and time capsule is it possible to save music,video from iTunes Store directly to time capsule leaving my 128GB Mac free? If so  please help..

    You can move your iTunes library.. Apple have explicit instructions to do it. If the library is moved to the TC and accessed over wireless, the efficiency of the whole system will drop dramatically..
    A file you download goes.. Modem---TC--Laptop--Back to TC--Store on disk. Double looping the wireless slows it dramatically..
    As far as using TC for your iTunes.. you CAN.. but SHOULD YOU?
    Store files on the TC.
    https://discussions.apple.com/message/24380694#24380694
    This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
    The TC is not suitable for network file server.. but many people having no choice press it into service as such.
    It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
    Major issues.
    1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup.
    2. The TC cannot be partitioned and mixing TM backups and data is not great.
    3. The drive is slow to spin up and quick to spin down.. there is no controls.
    4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
    5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
    6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
    7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
    Read pondini for some work arounds.
    Q3 here. http://pondini.org/TM/Time_Capsule.html

  • Mac book Air 2011 Serious Problem!!!!!

    I bought Mac Book Air 2011 last week in Apple Store of Australia, but I found when I visit internet at home through WIFI , it is so slow and often dropping, I often cannot open any website but other laptop(Windows System) worked fine and fast!!!
    I searched website to find solutions and I found too many people have same problem!!! Sometime I even suspect Air hardware or design have problem!!
    This is my first Apple product, I heard someone said Apple is an excellent product but I am so disappointed it at the moment!!!!!! Is there anyone can help me.........PLEASE.........!!!!!!!!!!
    My laptop info:
    Mac Book Air 2011, 13inches i5
    OS X Lion 10.7.1

    I just bought the same machine you did last week - also in Oz.
    As you noted, I also had issues with slow WiFi as I started using the machine. However, I upgraded to Lion 10.7.1 and have not had any noticable problems since. I did not try some of the other fixes that are suggested so I don't know if they help.

  • I purchased office: mac 2011 for my mac book air, how do I install it?

    I purchased office: mac 2011 for my mac book air, how do I install it?

    mprattfree wrote:
    I purchased office: mac 2011 for my mac book air, how do I install it?
    Do you see a file named Office Installer.mpkg.  If so, double click it and and follow the prompts.

  • Hello, i have mac book air Software  Mac OS X Lion 10.7.5 (11G63) from 2011, i want to install the new os x mavericks 10.9.5. does it slowly my mac? thanks

    hello, i have mac book air Software  Mac OS X Lion 10.7.5 (11G63) from 2011, i want to install the new os x mavericks 10.9.5. does it slowly my mac? thanks

    OS X Mavericks
    System Requirements
    http://support.apple.com/kb/HT5842
    MacBook Air runs OK with 4GB RAM, but with 8GB RAM installed, Mavericks runs well.
    http://www.everymac.com/systems/apple/macbook-air/specs/macbook-air-core-i5-1.7- 13-mid-2011-specs.html

  • Impossible de mettre à jour mon Mac Book Air avec Mavericks. Pourquoi ? MacBook Air 13 ", mi-2011 Proc  1.7 GHz Intel Core i5 Mem  4 Go 1333 MHz DDR3 Graph  Intel HD Graphics 3000 384 MB N°  C02GDCBADJWT Logiciel  Mac OS X 10.7.5

    Impossible de mettre à jour mon Mac Book Air avec Mavericks. Pourquoi ? MacBook Air 13 ", mi-2011 Proc  1.7 GHz Intel Core i5 Mem  4 Go 1333 MHz DDR3 Graph  Intel HD Graphics 3000 384 MB N°  C02GDCBADJWT Logiciel  Mac OS X 10.7.5

    UPDATING post above.
    Excel slowing down is particularly when I do "copy" or "paste" (up to 3 seconds before the action is taken into account).
    I tried with empty or very small files, problem is the same.
    I checked autoupdates of Microsoft, everything is up to date.
    I made the test of David Linc, with no issue.
    Anyone having same situation or solution ?
    Thank you
    F.

  • Mac Book Air giving some trouble downloading mail through Outlook 2011

    Hi,
    I recently purchased a Mac Book Air and installed Microsoft Office 2011. I have no issues with any of the programs except Outlook. Receiving messages has been a pain and it only works sometimes (every couple days). Sending messages has worked out but when i do receive messages i receive a bulk of messages at a one time (Usually 2-3 days worth of messages). I don't know if this is a problem with either the computer, the program or maybe even my internet connection.
    Can someone help ASAP?
    Thank you
    Anya

    Anya Naomi wrote:
    Hi,
    I recently purchased a Mac Book Air and installed Microsoft Office 2011. I have no issues with any of the programs except Outlook. Receiving messages has been a pain and it only works sometimes (every couple days). Sending messages has worked out but when i do receive messages i receive a bulk of messages at a one time (Usually 2-3 days worth of messages). I don't know if this is a problem with either the computer, the program or maybe even my internet connection.
    Can someone help ASAP?
    Thank you
    Anya
    If I remember correctly, there is an option to select the interval and also whether it is automatic check for new messages....

  • I cannot watch you tube video on my mac book air.

    I cannot play you tube on my mac book air.  Actually maybe about 10% of things out there might play but most things I cannot play.

    Have you downloaded Flash? You need it to play some YouTube videos.
    You can get it Here

  • Hi there can exchange my mac book air 13 2011 for 2012

    HI, can i is like exchange my old mac book air 2012, anh how much i need to pay,
    my model is macbook air 2011 13"

    You may also find that an Apple Retailer will buy back your 2011 MBA IF you buy a 2012 MBA from them and if you have been on AppleCare. 
    The current pricing at my local Apple Retailer  is 50%. but you might be able to do better with your Retailer or privately.
    Cheers

Maybe you are looking for

  • Numbers 08 file will not open in Numbers 3.0

    I updated my Numbers application so I could use the sister app wtih my iPad. I try to open a couple of my 08 Numbers files and I get the following message: "This spreadsheet can't be opened because it's too old. To open it, save it with Numbers '09 f

  • Random songs are missing from iTunes folders from CD's I converted.

    The dreaded exclamation point has shown up on a number of random songs that were converted from my music CD's and are completely gone from my hard drive, including the iTunes folder. The titles and descriptions are there, just not the music. Even str

  • Access other schema's table without specify the schema name

    Hi, need ur help again, I would like to access other schema's table without specify the schema name. for example, select * from hr.jobs; What priviledges i need if i want to select the data in this way: select * from jobs; Thanks!

  • Notifications panel doesn't open on ZTE Open version B2G 1.3.0.0-prerelease

    My Notification panel isn't opening. I'm running the latest version of FFOS, I updated today. A previous version of a few days ago had the same problem. The original version I got with the phone, I think it was v1.1 didn't have this problem. So is th

  • Java central instance (SCS) setup

    Hello, I am new to SAP Java environment and have installed a Net weaver 2004s ABAP+JAVA instance. The question I have is, In an SAP Landscape, does the java central instance (SCS) numbering be the same as the system numbers used for ABAP only instanc