Lync 2013 and Dell Latitude 7240 Window 8.1 Problem! Please help SOS

Hi guys,
Can anyone know the solution for my current problem with Lync is frozen and crashes when I start my video call. I have brand new Dell Latitude 7240 with Window 8.1 and Lync 2013. I have tried so many different suggestion from different forums and update
my Lync as well. However, the problem is still there :(
I have been experiencing this problem for almost 2 months. It would be great to get my Lync works with video call. I tested the camera both internal and external camera as well. They works fine with Skype, ect...But not with Lync
Thanks in advance!!!

HI
I have seen 100 % laptops of dell which has issue with Lync, I tried to raise this Dell  as per them is issue with Lync and even Mircrosoft global team said it dell laptop drivers issue, Some of the cases has been resolved by uninstalling Audio/video
drivers. but not for every laptop.
Regards
zahoor

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