Lync 2013 Attendant Response Group - Long Delay - Error ID 45019 LS Inbound Routing

Hello,
We have a customer who's using Lync Server 2013 with Response Groups and the SamRoxx Attendant Client. They are getting an error whereby calls made directly to users come through instantly, however attendants who take a call via the Response Group
get a 10 second delay. We are seeing
Error ID 45019 LS Inbound Routing
User ***@***.com provided a routing document with errors.
Default call handling was applied instead. Merge conflict. Wait total present in both preambles.
Problems with this user's routing documents will not be reported again for another hour.
Cause: A new or experimental user agent my have published a routing document with errors.
Resolution:
Replace the user agent that published the defective configuration.
Has anyone seen this before??
Thanks
Lync Tips Blog - [email protected] - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

Hi tomcotton,
You can try steps below to troubleshoot the problem.
1. Remove the affected Lync user from the Response Group and test whether the error persists.
2. I’m not aware of
the SamRoxx Attendant Client, can you use Lync 2013 client to test and check ?
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Lync 2013 Client takes a long time to "restore" from taskbar

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Lync 2013 Mirror Database fails to install - Error: DsRoleGetPrimaryDomainInformation failed with error "6BA".

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InstallMirrorDatabaseCmdlet.StartMirroring
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Error: DsRoleGetPrimaryDomainInformation failed with error "6BA".
▼ Details
└ Type: CannotGetDomainInfoException
└ ► Stack Trace
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at Microsoft.Rtc.Management.ADConnect.NativeHelpers.NativeHelper.GetPrimaryDomainInformation(String server)
at Microsoft.Rtc.Management.Deployment.MirrorUtils.GetSqlServerAccount(String server, String instanceName)
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at Microsoft.Rtc.Management.Deployment.TopologyParser.FindDatabasesForMachine(IMachine machine)
at Microsoft.Rtc.Management.Deployment.TopologyParser.FindDatabasesForFqdn()
at Microsoft.Rtc.Management.Deployment.TopologyParser.GetDbListToMirror()
at Microsoft.Rtc.Management.Deployment.TopologyParser.get_DbInfoList()
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Blog
Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

Lync 2013 federation and mobile push 504 error

Hello,
In our company we have deployed Lync 2013 Standard with last CU
1. Front End - External web serwis and mobile sing by wildcard certyfikate trusted in Internet, and Internal webserwis sing by our Internal CA not trusted in internet
In Topology is registred: LyncFE.company.local
Default SIP domain is company.com
2. Edge Server - All in one server sing by our Internal CA not trusted in internet with Subject Alternative Names: sip.company.local, sip.company.com, LyncEDGE.company.com
In Topology is registred: LyncEDGE.company.local
3. Reversed Proxyand NAT and firewall setup our firewall with Port Translating
LyncEDGE.comapny.local have asigned by NAT public IP Adres 10.10.10.10
LyncFE.company.local have asingned by NAT public adres IP 10.10.10.11
Incoming traffic for 10.10.10.10 and 10.10.10.11 Lync ports TCP/UDP from documentation
Outgoing traffic for 10.10.10.10 (LyncEDGE) on TCP 5061 need for federation
4. DNS setup
We have split domain and DNS like this:
Company.local (Internal DNS) and Company.com (External DNS)
DNS Records in our External DNS:
LyncEDGE.company.com record A 10.10.10.10
LyncFE.company.com record A 10.10.10.11
sip.comapny.com TLS --> LyncEDGE.copmany.com
_sipfederationtls._tcp.company.com -> LyncEDGE.copmany.com
_sipinternaltls._tcp.company.com --> -> LyncEDGE.copmany.com
lyncdiscover.company.com --> 10.10.10.10
In this setup works for now: Lync Audio Video, Mobile access. And now we trying setup Federation and Push notyfication and when we testing we get 504 form serwer.
Test-CsFederatedPartner -TargetFqdn lyncedge.company.local (This is the name of our LyncEDGE server in topology)-Domain microsoft.com
Test-CsFederatedPartner : A 504 (Server time-out) response was received from
the network and the operation failed. See the exception details for more
information.
At line:1 char:1
+ Test-CsFederatedPartner -TargetFqdn lyncedge.pep.local -Domain microsoft.com
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : OperationStopped: (:) [Test-CsFederatedPartner],
    FailureResponseException
    + FullyQualifiedErrorId : WorkflowNotCompleted,Microsoft.Rtc.Management.Sy
   ntheticTransactions.TestFederatedPartnerCmdlet
My lyncedge.company.com was add by Microsoft as Federation for Skype
telnet form Front End server to LyncEDGE.company.local on port 5061 works
Firewall show outbond traffic form LyncEDGE.company.com (10.10.10.10) to Microsoft site
But still i cant get working federation and push notyfication for mobile some one can advise where problem can be? I think problem is with our certyficate setup on EDGE server that is sing by our Internal CA not trusted in Internet.

Hi, I exchanged root certyfikates with my partner. And now he can see my status, call Video, send IM to my all account but I can't do nothink I get 504, on my logs I see below:
I tested
telnet sip.partnerdomian.pl 5061 -- OK
telnet sip.partnerdomian.pl 443-- ok
nslookup _sipfederationtls._tcp.partnerdomian.pl --> sip.partnerdomian.pl port 5061
All is ok but still timeout, where look for problem on my site or partner site. He have 3 IP LAN adreses on Edge NAT on one public
TL_INFO(TF_PROTOCOL) [0]0548.1970::12/30/2014-20:51:59.558.0006bc75 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[441892531] $$begin_record
Trace-Correlation-Id: 441892531
Instance-Id: 2B8A
Direction: outgoing;source="internal edge";destination="external edge"
Peer: 195.0.0.1:15224
Message-Type: response
Start-Line: SIP/2.0 504 Server time-out
From: "Michał Machniak"<sip:[email protected]>;tag=2f81462440;epid=2ca2532739
To: <sip:[email protected]>;tag=FA942E991CA5A3E9E440BCB9A3FDDF44
Call-ID: 3a1f78a7ab334baea7c31819fcbbb197
CSeq: 1 SUBSCRIBE
Via: SIP/2.0/TLS 172.19.19.23:59211;received=195.8.106.114;ms-received-port=15224;ms-received-cid=11600
Content-Length: 0
ms-diagnostics: 1034;reason="Previous hop federated peer did not report diagnostic information";Domain="partnerdomain.pl";PeerServer="sip.partnerdomain.pl";source="MyEdge.domain.pl"
ms-edge-proxy-message-trust: ms-source-type=DirectPartner;ms-ep-fqdn=LyncEDGE.domain.local;ms-source-network=federation;ms-source-verified-user=unverified
$$end_record
TL_INFO(TF_DIAG) [0]0548.1970::12/30/2014-20:51:59.558.0006bc14 (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(802))[441892531] $$begin_record
Severity: information
Text: Response successfully routed
SIP-Start-Line: SIP/2.0 504 Server time-out
SIP-Call-ID: 3a1f78a7ab334baea7c31819fcbbb197
SIP-CSeq: 1 SUBSCRIBE
Peer: 195.0.0.1:15224
Data: destination="[email protected]"
$$end_record
TL_INFO(TF_PROTOCOL) [0]0548.1970::12/30/2014-20:51:59.558.0006b949 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[441892531] $$begin_record
Trace-Correlation-Id: 441892531
Instance-Id: 2B8A
Direction: incoming;source="internal edge";destination="external edge"
Peer: LyncFE.domain.local:5061
Message-Type: response
Start-Line: SIP/2.0 504 Server time-out
From: "Michał Machniak"<sip:[email protected]>;tag=2f81462440;epid=2ca2532739
To: <sip:[email protected]>;tag=FA942E991CA5A3E9E440BCB9A3FDDF44
Call-ID: 3a1f78a7ab334baea7c31819fcbbb197
CSeq: 1 SUBSCRIBE
Via: SIP/2.0/TLS 172.19.23.80:49973;branch=z9hG4bKC86F300B.DA568731A4B1BC2F;branched=FALSE;ms-received-port=49973;ms-received-cid=894D00
Via: SIP/2.0/TLS 172.19.19.23:59211;received=195.0.0.1;ms-received-port=15224;ms-received-cid=11600
Content-Length: 0
ms-diagnostics: 1034;reason="Previous hop federated peer did not report diagnostic information";Domain="partnerdomin.pl";PeerServer="sip.partnerdomain.pl";source="MyEdge.domain.pl"
ms-edge-proxy-message-trust: ms-source-type=DirectPartner;ms-ep-fqdn=LyncEDGE.domain.local;ms-source-verified-user=unverified;ms-source-network=federation;ms-local-fcp=yes
$$end_record
TL_INFO(TF_PROTOCOL) [0]0548.1970::12/30/2014-20:51:59.558.0006b769 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[441892531]
$$begin_record
Trace-Correlation-Id: 441892531
Instance-Id: 2B89
Direction: outgoing;source="external edge";destination="internal edge"
Peer: LyncFE.domain.local:65236
Message-Type: response
Start-Line: SIP/2.0 504 Server time-out
From: "Michał Machniak"<sip:[email protected]>;tag=2f81462440;epid=2ca2532739
To: <sip:[email protected]>;tag=FA942E991CA5A3E9E440BCB9A3FDDF44
Call-ID: 3a1f78a7ab334baea7c31819fcbbb197
CSeq: 1 SUBSCRIBE
Via: SIP/2.0/TLS 172.19.23.75:65236;branch=z9hG4bK9FFA2BA6.757019415D97CC30;branched=FALSE;ms-received-port=65236;ms-received-cid=1400
Via: SIP/2.0/TLS 172.19.23.80:49973;branch=z9hG4bKC86F300B.DA568731A4B1BC2F;branched=FALSE;ms-received-port=49973;ms-received-cid=894D00
Via: SIP/2.0/TLS 172.19.19.23:59211;received=195.8.106.114;ms-received-port=15224;ms-received-cid=11600
Content-Length: 0
ms-diagnostics: 1034;reason="Previous hop federated peer did not report diagnostic information";Domain="partnerdomian.pl";PeerServer="sip.partnerdomian.pl";source="MyEdge.domain.pl"
ms-edge-proxy-message-trust: ms-source-type=DirectPartner;ms-ep-fqdn=LyncEDGE.domain.local;ms-source-verified-user=unverified;ms-source-network=federation;ms-local-fcp=yes
$$end_record
TL_INFO(TF_DIAG) [0]0548.1970::12/30/2014-20:51:59.558.0006b704 (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(802))[441892531] $$begin_record
Severity: information
Text: Response successfully routed
SIP-Start-Line: SIP/2.0 504 Server time-out
SIP-Call-ID: 3a1f78a7ab334baea7c31819fcbbb197
SIP-CSeq: 1 SUBSCRIBE
Peer: LyncFE.domain.local:65236
$$end_record
TL_INFO(TF_DIAG) [0]0548.1970::12/30/2014-20:51:59.558.0006b57a (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(802))[441892531] $$begin_record
Severity: information
Text: The message has an Allowed Partner Server domain
SIP-Start-Line: SIP/2.0 504 Server time-out
SIP-Call-ID: 3a1f78a7ab334baea7c31819fcbbb197
SIP-CSeq: 1 SUBSCRIBE
Peer: sip.partnerdomain.pl:5061
Data: domain="partnerdomian.pl"
$$end_record
TL_INFO(TF_PROTOCOL) [0]0548.1970::12/30/2014-20:51:59.558.0006b35e (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[441892531] $$begin_record
Trace-Correlation-Id: 441892531
Instance-Id: 2B89
Direction: incoming;source="external edge";destination="internal edge"
Peer: sip.opteam.pl:5061
Message-Type: response
Start-Line: SIP/2.0 504 Server time-out
From: "Michał Machniak"<sip:[email protected]>;tag=2f81462440;epid=2ca2532739
To: <sip:[email protected]>;tag=FA942E991CA5A3E9E440BCB9A3FDDF44
Call-ID: 3a1f78a7ab334baea7c31819fcbbb197
CSeq: 1 SUBSCRIBE
Via: SIP/2.0/TLS 172.19.20.25:56348;branch=z9hG4bK62EA2C6E.CBA9E35BA4B1BC2F;branched=FALSE;ms-internal-info="bdfQfcjHqEGEYXjrThA5NV7b6oZKoU2jzjNeGxP_cA0_tb46nLxN-KzAAA";received=195.8.106.130;ms-received-port=56348;ms-received-cid=11AC00
Via: SIP/2.0/TLS 172.19.23.75:65236;branch=z9hG4bK9FFA2BA6.757019415D97CC30;branched=FALSE;ms-received-port=65236;ms-received-cid=1400
Via: SIP/2.0/TLS 172.19.23.80:49973;branch=z9hG4bKC86F300B.DA568731A4B1BC2F;branched=FALSE;ms-received-port=49973;ms-received-cid=894D00
Via: SIP/2.0/TLS 172.19.19.23:59211;received=195.8.106.114;ms-received-port=15224;ms-received-cid=11600
Content-Length: 0
$$end_record

Lync 2013 Step 3 - Prepare Current Forest Error

Hello All;
We are trying to upgrade with a side by side migration but Both in Server 2012R2 and Server 2008R2 SP1 - I'm getting stuck at the same error.
Our current environment;
Domain.net
company.domain.net
farm.domain.net
Lync 2010 installed & running with user interaction on farm.domain.net. "Lync2010.farm.domain.net"
Lync 2013 is trying to install on farm.domain.net as well "Lync2013.farm.domain.net"
I get to Step 3 running the setup on "Lync2013.farm.domain.net" and get the error:
Error: Computer is not a member of the root domain. For security reasons, this action must be run on a root domain computer.
▼ Details
└ Type: DeploymentException
└ ▼ Stack Trace
└
at Microsoft.Rtc.Management.Deployment.LcForest.PrePrepCheck()
at Microsoft.Rtc.Management.Deployment.LcForest.PrepareForest()
Now I've tried the "Enable-CsAdForest -GroupDomain weblynx.net" in both admin powershell and admin lync powershell.
http://support.microsoft.com/kb/2549544/en-us
Googling is basically telling me the same thing but getting the same error.
Any Ideas?

Are you running this part of the deployment from the root domain (domain.net) or just farm? You'll need to run this step separately in the root, even if you're not deploying Lync servers there.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Lync 2013 Simple URLs Configuration (HTTP 404 Error in Browser)

Hello All,
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So i have changed the default simple urls configuration as defined in below link:
http://technet.microsoft.com/en-us/library/gg398287.aspx
http://technet.microsoft.com/en-us/library/gg425874.aspx
Simple URL Naming Option 3
Simple URL
Example
Meet
https://lync.contoso.com/contosoSIPdomain/Meet
https://lync.contoso.com/fabrikamSIPdomain/Meet
Dial-in
https://lync.contoso.com/Dialin
Admin
https://lync.contoso.com/Admin
After changing the configuration now i getting below error on all URLs:
HTTP Error 404.0 - Not FoundThe resource you are looking for has been removed, had its name changed, or is temporarily unavailable
Topology is properly published and Enable-CSComputer
is also run on SHELL.
Get-CsSimpleUrlConfiguration is also showing new Simple URLs and I have also generated a new certificate.
But still new simple URLs (dialin, meet , admin)are giving HTTP Error 404 in browser.
Also default old urls https://meet.domain.xx.xx are still working.

I have restart the server and also restart IIS service. DNS has A record entry for lync.contoso.com.
But still all three below Urls are giving HTTP 404 error.
Meet
https://lync.contoso.com/contosoSIPdomain/Meet
https://lync.contoso.com/fabrikamSIPdomain/Meet
Dial-in
https://lync.contoso.com/Dialin
Admin
https://lync.contoso.com/Admin
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meet : https://meet.contoso.com
<label class="errorbold" id="errorTextLabel15" style="display:block;">We're having trouble getting you into the meeting.</label>
<label class="errorregular" id="checkUrlLabel15" style="display:block;">It's possible you're using a bad URL. Try calling into the meeting using the phone number on the invite, or ask the organizer to drag you into the meeting from the Contacts list.</label>
Dial-in : http://dialin.contoso.com
admin: https://admin.contoso.com

Delay in the Response Group Rining / Call Pickup from another Extension

Dear All,
We have just finished a deployment of Lync 2013 with Sonus 1000 as the Mediation Gateway, we have deloyed polycom VVX 600 phones,
We have two lines E1 and 5 Fxo lines (with same Pilot Number)
I would like the Receptionist to have both E1 DID number and FXO number and her phone to ring when the calls comes from DID line as well as FXO,
I have the below scenario
1) Currently the setup is that Receptionist is configured with the E.164 DID number : (Line URI is Tel:+971XXXX500;ext=500), which work perfectly fine
2) We have added receptionist in Response Group , and setting are (Formal,10 sec , Attendant)
The issue :
1) Call forwarding does not work on Response Group (which is by design it self)
2) When a call comes from the outside to FXO it goes to response group , (there is Music played and the ring on reception is delayed by 2-3 secs) ,
Customer does not want this delay , it should ring immediately with no music,
3) If the receptionist moves from one location to any other location to another , she should have the ability to remotely perform call forward to that extension by simply dialing few codes on the phone ( I already told customer
about PIN based authentication, by customer does like the idea of signing in or signing out)
In DIRE NEED OF HELP,
Regards,
Hasan Reza,

Hi,
Did the issue only happen for IP Phone in Response Group or also happen for Lync client in Response Group?
If the issue only happen for IP Phone, it seems to be an known issue. Please Make sure Lync Server update to the latest version and then test again.
Here are several similar case may help you:
https://social.technet.microsoft.com/Forums/lync/en-US/196375a5-3ae9-4452-acbe-2679a8deef80/delay-when-response-group-calls-are-answered
https://social.technet.microsoft.com/Forums/lync/en-US/70306bf5-fcd3-488a-b6f4-2eee1bcc0457/lync-2010-ip-phone-calls-and-response-group-delays
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Response Group: A network-related or instance-specific error occurred while establishing a connection to SQL Server.

Hi all,
I have three central sites with each having a Front End server pool (standard).
Site A and Site B are paired for resiliency. Site C is on its own.
On two of my Front Ends (Site A and Site B), when I click on response group tab i get the following warning on the top of the page:
"A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections.
(provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)"
I have check out the following articles about dont think they apply to me:
http://unifiedme.co.uk/2014/01/network-related-instance-specific-error-occurred-accessing-lync-control-panel-response-group-tab/
I dont see any Event logs that would direct me to a cause.
Which database it is complaining about? RGSDYN and RGSCONFIG are local databases as it is an standard installation. What could be the possible cause for this issue?
Thanks in advance.

My latest change was the addition of Site C.
Going through logs (i must have missed it the first time, with all the noisy EWS errors), i found event ID 31147. I am investigating network issues although I have MPLS running to that location.
Does Lync set up open correct ports on the machine itself?

Precision for Capacity Planning for Response Group Lync 2010

Hi,
does anyone have
information on the following points:
Concurrent calls connected to IVR or MoH
480
60 --> I think that each FE can support 60 simultaneous calls on the MOH
Concurrent anonymous sessions (without IM)
224
28 --> I think that each FE can support 28 simultaneous calls on different RGS/agents
Active agents (formal and informal)
1200
1200 - -> It's the maximum of actives agents for RGS. But does I have to count 3 connections if a person is active for 3 RGS?
Thanks for your help
Marc

Concurrent calls connected to IVR or MoH > 480 that mean per enterprise pool it support 480 simultaneous call to IVR but enterprise pool must contain at least 8 Front End.
Concurrent anonymous sessions (without IM) > 224 same as previous, that mean enterprise pool support 224 simultaneous call on different agent.
Active agents (formal and informal) > 1200, It's the maximum of actives agents for RGS and yes, you will have 3 connection for 3 RGS.
Each hunt group is associated with a different Response Group application queue, but each queue is associated with the same agent group comprised of three agents. The total number of possible active agents on this Enterprise Edition pool is three (1 agent
group x 3 unique agents in that group).
Also you can refer below link
http://technet.microsoft.com/en-us/library/gg412754.aspx
http://blogs.technet.com/b/nexthop/archive/2012/09/24/lync-server-2010-response-group-application-frequently-asked-questions.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

Inbound calls to response group - failed

Hi!
I have a problem with inbound calls to Response group from external phones. But calls from Lync client to Response Group are working without problem. And calls from external phones to Lync users perfectly working too.
I found this alert in event viewer
Event 31172 LS response group service
The workflow runtime encountered an error while connecting the call.
The workflow runtime encountered a critical error.
Failure occurrences: 2, since 27/06/2013 9:20:18 PM.
The last encountered error was from a workflow having the display name: Group2, the URI: sip:[email protected], and
the GUID: 12ee27bf-15ab-4cc9-8265-57a08f17ac5b.
Exception: Microsoft.Rtc.Signaling.OperationTimeoutException - This operation has timed out.
Inner Exception: -
I hope for your help!!! Thanks!!

Hi,
Here is a similar case for your reference. Try to remove NAT and have the SIP line connect direct to Lync Server.
http://social.technet.microsoft.com/Forums/lync/en-US/d0e53ab2-42e7-4d79-be01-b8770d508133/calls-to-workflows-fail
Kent Huang
TechNet Community Support

Migrating Response Groups

Hi everyone,
Migrating from lync 2010 to lync 2013 using this guide http://technet.microsoft.com/en-us/library/jj204854.aspx
Now i have run the Move-CsRgsConfiguration
command and now i can see the response group created in lync 2013 and still exist in lync 2010 for roll back purposes as the guide specified.
Now i want to turn of the lync 2010 sql, so how can i decommission the
old lync response groups in lync 2010 before i remove the whole lync 2010
ammarhasayen

I would not remove the Workflows from 2010. The article states "If any Lync Server 2010 response groups have been migrated to a Lync Server 2013 deployment, do not remove the contact objects of the migrated response groups. If you remove the contact object
of a migrated response group, the new response group will stop working. The response groups that remained in Lync Server 2010 after the migration will be removed when the Lync Server 2010 deployment is decommissioned."
If you remove the Service Contact Object, it will be removed from AD and the workflow will no longer be valid. When you decomision 2010 server, the duplicates will no longer appear.
Drago
http://www.lynclog.com

Kicked Out of Response Group When Status is Away

Lync 2010:
When switchboard staff enable the Response Group for Main-Line incoming calls and their Lync status changes to "Away," they do not receive the incoming calls. Sometimes the switchboard staff are at their desks but not active on their
computers; so, how do we change the setting so that they receive incoming main-line calls no matter what their Lync status is?
Thanks!

Hi,
Please check the Routing method in the Agent Group setting:
To offer a new call to each agent in turn, click Round robin.
To always offer a new call to the agents in the order in which they are listed in the Agent list, click Serial.
To offer a new call to all agents who are signed into Lync Server 2010 and the Response Group application at the same time, regardless of their current presence, click Attendant. Lync 2010 Attendant users who are configured as agents can see all the calls
that are waiting and answer waiting calls in any order. The call is sent to the first agent who accepts it, and the other Lync 2010 Attendant users no longer see the call.
Kent Huang
TechNet Community Support

Lync 2013 Simple IVR without Exchange

Hello Friends!
Can we have a Simple IVR (Just one layer of options like Press 1 to talk to Jose, Press 2 to talk to Milan etc) in Lync Server 2013 without exchange?
Any advice is really appreciated.
Cheers
N Jose
Life is a Gift. To be a Gift

Basic IVR features are natively supported by Lync.
http://blogs.technet.com/b/nexthop/archive/2012/09/24/lync-server-2010-response-group-application-frequently-asked-questions.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
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Mai Ali

Link to User's MySite on Lync 2013 Contact Card does not work

Hello,
we're running a sharepoint 2010 environment with a configured user profile service application and a mysite host. we're also running lync 2010 clients but are planning to upgrade to lync 2013. the it guys (including me) have already installed lync 2013 client.
the lync server is also already on 2013.
with the old 2010 lync client, it was possible to click on a name from a lync contact card and this directed to the users mysite, which was great. to archieve this, we updates the wwwHomepage attribute in AD with the corresponding link for each user to the
mysite.
now with lync 2013 it is no longer possible.
i couldn't find anything about this topic ...
any help would be highly appreciated
kind regards
Marco

I tested it in my lab.
The same result with your.
It is by design.
Lisa Zheng
TechNet Community Support

Lync 2013 Android - your server configuration has changed. Please restart Lync

Lync 2013 on Android devices is giving error after every 5 minute "your server configuration has changed. Please restart Lync".
Calls gets dropped when this error occurs.
we are using server 2012 R2 as reverse proxy and have changed the Proxy time out for External web service URL to 960 secs with no luck.

Hi M.Irfan84,
I would like to confirm the following information.
1. Do we have run “iisreset /noforce” to apply the change?
2. And does this issue only impact on Android device?
Best regards,
Eric

Lync 2013 Attendant Response Group - Long Delay - Error ID 45019 LS Inbound Routing

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