Lync 2013 Audio headset - Dialtone while making voice calls wich cause a line disconnection at the end
Greetings,
I've searched for information on this, but haven't found a solution. I am using MS Office 2013 64bit as well as MS Lync 2013 64bit. Server level team has migrated my
mailbox recently to Cloud.
I've noticed with Lync, when I connect my headset (Plantronics and Microsoft Lync), I get a dial tone. We do not have Lync connected to a phone system. It plays the
dial tone over Lync. The only way to stop it is to end the call.
The weird part that my colleague is using the same computer. If he logs into the system using his own username, he doesn’t experience this issue although he uses the
same headset which I am using and having problem with!!
Why is there a dialtone on Lync when I login to my profile? It's not even connected to a phone line!
How to I disable a dialtone from happening?
Your assistance with this would be greatly appreciated!
I am having a similar issue. Setup:
Windows 7 x64
Jabra Pro 9460 headset with Jabra Control Center 2.14.5888.0
Lync 2013 (15.0.4623.1000) MSO 15.0.4645.1000 32-bit
Setup to use Jabra
Cisco IP Communicator 8.6.1.0 (Cisco IP Phone)
Setup to use Jabra
When I start a meeting in Lync via “Meet Now”, I immediately get:
A dial tone on the headset
Cisco IP Phone move to foreground and a call is started
Lync’s Join Meeting Audio window is displayed
No matter which option is select, including “Don’t join audio”, the dial tone continues.
If I hang up the call on the Cisco IP Phone, the Lync meeting indicates:
“You have been removed from this conversation.”
I have used this in the past, before a rebuild to x64 when everything was upgraded, without this interaction.
Is there a way to stop Lync from manipulating the Cisco IP Phone?
Have deleted the profile as indicated as the Answer above…no help.
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Questionz wrote:
I am having the exact same problem, I am not sure why, but my ear speaker is not working. I tried resetting, removing the battery, but nothing seems to be working.. Putting the call on speaker works, bluetooth works, only my ear speaker is not working.
I recommend that you attempt to boot into Safe Mode:
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