Lync 2013 basic crashing on T520 and T530?

We use SCCM to deploy our machines and with the Thinkpad's T520 and T530 having the Intel HD 3000 or 4000 graphical card the application is crashing without reason
When we use Teamviewer in a remote session Lync is working fine. How come and how can we solve this?

Peer to peer or 1-on-1 chatting send the audio peer to peer (not through the server).  When you add another participant, the audio then flows through an A/V Conferencing Server (assuming you're running 2010 server per the forum you posed in, this is
often the same as your front end pool).  This sounds like a port restriction or connectivity issue. 
http://technet.microsoft.com/en-us/library/gg398833(v=ocs.14).aspx
http://technet.microsoft.com/en-us/library/gg425891.aspx
If not that, then check your conferencing configuration (are you hosting?), ensure you're not muted, try from a different machine. 
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

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    LoadedModule[130]=C:\windows\system32\MFPlat.dll
    LoadedModule[131]=C:\Windows\SysWOW64\devenum.dll
    LoadedModule[132]=C:\windows\system32\msdmo.dll
    LoadedModule[133]=C:\Program Files (x86)\Common Files\Intel\Media SDK\i2\3.0\mfx_mft_h264ve_32.dll
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    LoadedModule[135]=C:\windows\system32\MF.dll
    LoadedModule[136]=C:\windows\system32\ATL.DLL
    LoadedModule[137]=C:\windows\system32\ksuser.dll
    LoadedModule[138]=C:\windows\system32\WinSATAPI.dll
    LoadedModule[139]=C:\windows\system32\AUDIOSES.DLL
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    LoadedModule[141]=C:\windows\system32\XmlLite.dll
    LoadedModule[142]=C:\windows\SysWOW64\SFC.DLL
    LoadedModule[143]=C:\windows\system32\sfc_os.DLL
    LoadedModule[144]=C:\windows\SysWOW64\SXS.DLL
    LoadedModule[145]=C:\Program Files (x86)\Microsoft Office\Office15\sqmapi.dll
    LoadedModule[146]=C:\Program Files (x86)\Microsoft Office\Office15\lynchtmlconvpxy.dll
    LoadedModule[147]=C:\windows\system32\explorerframe.dll
    LoadedModule[148]=C:\windows\system32\DUser.dll
    LoadedModule[149]=C:\windows\system32\DUI70.dll
    LoadedModule[150]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\riched20.dll
    LoadedModule[151]=C:\windows\system32\RASAPI32.dll
    LoadedModule[152]=C:\windows\system32\rasman.dll
    LoadedModule[153]=C:\windows\system32\rtutils.dll
    LoadedModule[154]=C:\windows\system32\sensapi.dll
    LoadedModule[155]=C:\windows\system32\apphelp.dll
    LoadedModule[156]=C:\windows\system32\cryptnet.dll
    LoadedModule[157]=C:\windows\SysWOW64\Kerberos.DLL
    LoadedModule[158]=C:\windows\system32\LOGONCLI.DLL
    LoadedModule[159]=C:\windows\system32\DSROLE.DLL
    LoadedModule[160]=C:\windows\system32\NETUTILS.DLL
    LoadedModule[161]=C:\windows\system32\NTDSAPI.DLL
    LoadedModule[162]=C:\windows\system32\inetcomm.dll
    LoadedModule[163]=C:\windows\system32\MSOERT2.dll
    LoadedModule[164]=C:\windows\system32\inetres.dll
    LoadedModule[165]=C:\windows\system32\igd10umd32.dll
    LoadedModule[166]=C:\Users\b6600\AppData\Local\LogMeIn Rescue Applet\LMIR0001.tmp\rahook.dll
    LoadedModule[167]=C:\windows\system32\wsock32.dll
    LoadedModule[168]=C:\windows\system32\netapi32.dll
    LoadedModule[169]=C:\windows\system32\srvcli.dll
    LoadedModule[170]=C:\windows\system32\wkscli.dll
    LoadedModule[171]=C:\windows\system32\BROWCLI.DLL
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    LoadedModule[176]=C:\windows\system32\inetmib1.dll
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    If you update your client to the most recent version, does the issue reoccur?
    How many Singh's do you have at your company?  I'm curious if there's an active directory attribute that is returned with that user that the client really just doesn't like.  Can you go into Active Directory Users and Computers, select View->Advanced
    then manually find Singh (don't search) and go to the Attribute Editor tab.  Do you see any attribute in there (not just Lync attributes) that seems to have any odd or escape characters? 
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications

  • Lync 2013 client Microphone auto Gain and video aspect ratio settings

    I can't disable the auto microphone gain which seems to be regulated by the Lync client.
    When having a meeting with video for instance, the microphone of the listening partner (side b) will keep on increasing the microphone gain, until it is on its maximum, because the listening partner is listening and does not make any noise.
    When someone on the other side of the room on side b is having a conversation with someone else, the mic gain keeps increasing till side a can follow that conversation, the mic is very sensitive.
    This can not be, there is no way to disable the gain in the Lync client, I've tried to disable the right of a program to take exclusive right of the device, without succes.
    Why did Microsoft didn't think about this, we need an advanced settings menu where things can be shaped.
    Not only the microphone gain is a problem, also the way the video is presented, there is no way to set an aspect ratio, if i'm having a 16:9 screen the video is chopped at the bottem and top of the video of the sending partner, so i'm unable to see the whole
    room of the sending side, which is there cause the cam can provide me a nice overview of the side when viewing the local cam at that side, but not with Lync.
    We are in an evaluation of Lync, but really getting annoyed by these short comings, in my opinion some basic settings which should be in lync from start. We can not sell these short comings to our employees.
    Maybe i'm looking in the wrong direction, if so, please tell me.

    Hi,
    Sorry for any inconvenience caused. You can try to set
    allowing high-definition video, with a resolution of 1280 x 720 and aspect ratio 16:9. For details about HD Video in Lync:
    http://blog.schertz.name/2011/10/hd-video-in-lync/
    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information
    found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
    Kent Huang
    TechNet Community Support

  • Lync 2013 x64 Crashes on Windows 7 Pro x64

    Version=1
    EventType=APPCRASH
    EventTime=130571930358088832
    ReportType=2
    Consent=1
    UploadTime=130571930358712834
    ReportIdentifier=d4494ca1-4e6d-11e4-b4ac-001cc4ae67d4
    IntegratorReportIdentifier=d4494ca0-4e6d-11e4-b4ac-001cc4ae67d4
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=lync.exe
    Sig[1].Name=Application Version
    Sig[1].Value=15.0.4649.1000
    Sig[2].Name=Application Timestamp
    Sig[2].Value=53e9ae69
    Sig[3].Name=Fault Module Name
    Sig[3].Value=KERNELBASE.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=6.1.7601.18409
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5315a05a
    Sig[6].Name=Exception Code
    Sig[6].Value=e06d7363
    Sig[7].Name=Exception Offset
    Sig[7].Value=000000000000940d
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    UI[2]=C:\Program Files\Microsoft Office 15\root\office15\lync.exe
    UI[3]=Microsoft Lync has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files\Microsoft Office 15\root\office15\lync.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\System32\SYSFER.DLL
    LoadedModule[5]=C:\Program Files\Microsoft Office 15\root\office15\AppVIsvSubsystems64.dll
    LoadedModule[6]=C:\Program Files\Microsoft Office 15\root\office15\AppVIsvStream64.dll
    LoadedModule[7]=C:\Program Files\Microsoft Office 15\root\office15\c2r64.dll
    LoadedModule[8]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[9]=C:\Windows\system32\msvcrt.dll
    LoadedModule[10]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[11]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[12]=C:\Windows\system32\USER32.dll
    LoadedModule[13]=C:\Windows\system32\GDI32.dll
    LoadedModule[14]=C:\Windows\system32\LPK.dll
    LoadedModule[15]=C:\Windows\system32\USP10.dll
    LoadedModule[16]=C:\Windows\system32\USERENV.dll
    LoadedModule[17]=C:\Windows\system32\profapi.dll
    LoadedModule[18]=C:\Windows\system32\SHELL32.dll
    LoadedModule[19]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[20]=C:\Windows\system32\ole32.dll
    LoadedModule[21]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[22]=C:\Program Files\Microsoft Office 15\root\office15\MSVCR100.dll
    LoadedModule[23]=C:\Program Files\Microsoft Office 15\root\office15\LyncModelProxy.dll
    LoadedModule[24]=C:\Program Files\Microsoft Office 15\root\office15\PropertyModel.dll
    LoadedModule[25]=C:\Program Files\Microsoft Office 15\root\office15\MSVCP100.dll
    LoadedModule[26]=C:\Program Files\Microsoft Office 15\root\office15\PropertyModelProxy.dll
    LoadedModule[27]=C:\Program Files\Microsoft Office 15\root\office15\LyncDesktopViewModel.dll
    LoadedModule[28]=C:\Windows\system32\MSIMG32.dll
    LoadedModule[29]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
    LoadedModule[30]=C:\Windows\system32\DWrite.dll
    LoadedModule[31]=C:\Program Files\Microsoft Office 15\root\office15\RtmMvrAs.dll
    LoadedModule[32]=C:\Program Files\Microsoft Office 15\root\office15\MSVCR110.dll
    LoadedModule[33]=C:\Program Files\Microsoft Office 15\root\office15\RtmPal.dll
    LoadedModule[34]=C:\Windows\system32\WINMM.dll
    LoadedModule[35]=C:\Windows\system32\WS2_32.dll
    LoadedModule[36]=C:\Windows\system32\NSI.dll
    LoadedModule[37]=C:\Windows\system32\PSAPI.DLL
    LoadedModule[38]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[39]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[40]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[41]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[42]=C:\Windows\system32\pdh.dll
    LoadedModule[43]=C:\Program Files\Microsoft Office 15\root\office15\MSVCP110.dll
    LoadedModule[44]=C:\Windows\system32\IPHLPAPI.DLL
    LoadedModule[45]=C:\Windows\system32\WINNSI.DLL
    LoadedModule[46]=C:\Program Files\Microsoft Office 15\root\office15\dbghelp.dll
    LoadedModule[47]=C:\Windows\system32\bcrypt.dll
    LoadedModule[48]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[49]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[50]=C:\Program Files\Microsoft Office 15\root\office15\RtmCodecs.dll
    LoadedModule[51]=C:\Windows\system32\d3d11.dll
    LoadedModule[52]=C:\Windows\system32\dxgi.dll
    LoadedModule[53]=C:\Windows\system32\VERSION.dll
    LoadedModule[54]=C:\Windows\system32\dwmapi.dll
    LoadedModule[55]=C:\Windows\system32\d3d9.dll
    LoadedModule[56]=C:\Windows\system32\d3d8thk.dll
    LoadedModule[57]=C:\Windows\system32\dxva2.dll
    LoadedModule[58]=C:\Windows\system32\IMM32.dll
    LoadedModule[59]=C:\Windows\system32\MSCTF.dll
    LoadedModule[60]=C:\Windows\system32\UIAutomationCore.DLL
    LoadedModule[61]=C:\Windows\system32\OLEACC.dll
    LoadedModule[62]=C:\Program Files\Common Files\Microsoft Shared\Office15\mso.dll
    LoadedModule[63]=C:\Windows\system32\d2d1.dll
    LoadedModule[64]=C:\Windows\system32\uxtheme.dll
    LoadedModule[65]=C:\Windows\system32\WINSTA.dll
    LoadedModule[66]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[67]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[68]=C:\Windows\system32\MSASN1.dll
    LoadedModule[69]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[70]=C:\Program Files\Microsoft Office 15\root\office15\Uc.dll
    LoadedModule[71]=C:\Program Files\Microsoft Office 15\root\office15\RtmMvrCs.dll
    LoadedModule[72]=C:\Windows\system32\WINSPOOL.DRV
    LoadedModule[73]=C:\Windows\system32\HID.DLL
    LoadedModule[74]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\Comctl32.dll
    LoadedModule[75]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[76]=C:\Windows\system32\msi.dll
    LoadedModule[77]=C:\Program Files\Microsoft Office 15\root\office15\1033\lyncDesktopResources.dll
    LoadedModule[78]=C:\Windows\system32\DavClnt.DLL
    LoadedModule[79]=C:\Windows\system32\DAVHLPR.dll
    LoadedModule[80]=C:\Windows\System32\netprofm.dll
    LoadedModule[81]=C:\Windows\System32\nlaapi.dll
    LoadedModule[82]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[83]=C:\Windows\system32\rsaenh.dll
    LoadedModule[84]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[85]=C:\Windows\system32\d3d10_1.dll
    LoadedModule[86]=C:\Windows\system32\d3d10_1core.dll
    LoadedModule[87]=C:\Windows\System32\npmproxy.dll
    LoadedModule[88]=C:\Windows\system32\D3D10Warp.dll
    LoadedModule[89]=C:\Windows\system32\webservices.dll
    LoadedModule[90]=C:\Program Files\Microsoft Office 15\root\office15\OLMAPI32.DLL
    LoadedModule[91]=C:\Program Files\Microsoft Office 15\root\office15\1033\mapir.dll
    LoadedModule[92]=C:\Windows\system32\ntmarta.dll
    LoadedModule[93]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[94]=C:\Program Files\Common Files\Microsoft Shared\Office15\riched20.dll
    LoadedModule[95]=C:\Windows\system32\nvwgf2umx.dll
    LoadedModule[96]=C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\osppc.dll
    LoadedModule[97]=C:\Windows\system32\Secur32.dll
    LoadedModule[98]=C:\Windows\system32\SSPICLI.DLL
    LoadedModule[99]=C:\Program Files\Microsoft Office 15\root\office15\UccApi.dll
    LoadedModule[100]=C:\Program Files\Microsoft Office 15\root\office15\Win32MsgQueue.dll
    LoadedModule[101]=C:\Program Files\Microsoft Office 15\root\office15\1033\ocapires.dll
    LoadedModule[102]=C:\Program Files\Microsoft Office 15\root\office15\Psom.dll
    LoadedModule[103]=C:\Windows\System32\msxml6.dll
    LoadedModule[104]=C:\Program Files\Microsoft Office 15\root\office15\OcImport.DLL
    LoadedModule[105]=C:\Program Files\Microsoft Office 15\root\office15\ocrec.dll
    LoadedModule[106]=C:\Windows\system32\mlang.dll
    LoadedModule[107]=C:\Windows\system32\windowscodecs.dll
    LoadedModule[108]=C:\Program Files\Microsoft Office 15\root\office15\RtmMediaManager.dll
    LoadedModule[109]=C:\Windows\system32\AVRT.DLL
    LoadedModule[110]=C:\Program Files\Microsoft Office 15\root\office15\AppSharingMediaProvider.dll
    LoadedModule[111]=C:\Program Files\Microsoft Office 15\root\office15\RTMPLTFM.dll
    LoadedModule[112]=C:\Windows\system32\bcryptprimitives.dll
    LoadedModule[113]=C:\Windows\system32\credssp.dll
    LoadedModule[114]=C:\Windows\system32\mswsock.dll
    LoadedModule[115]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[116]=C:\Windows\System32\wship6.dll
    LoadedModule[117]=C:\Windows\system32\dhcpcsvc6.DLL
    LoadedModule[118]=C:\Windows\system32\dhcpcsvc.DLL
    LoadedModule[119]=C:\Windows\system32\wlanapi.dll
    LoadedModule[120]=C:\Windows\system32\wlanutil.dll
    LoadedModule[121]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[122]=C:\Windows\system32\MFPlat.dll
    LoadedModule[123]=C:\Windows\system32\devenum.dll
    LoadedModule[124]=C:\Windows\system32\msdmo.dll
    LoadedModule[125]=C:\Windows\system32\MF.dll
    LoadedModule[126]=C:\Windows\system32\ATL.DLL
    LoadedModule[127]=C:\Windows\system32\ksuser.dll
    LoadedModule[128]=C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
    LoadedModule[129]=C:\Windows\system32\WinSATAPI.dll
    LoadedModule[130]=C:\Windows\system32\urlmon.dll
    LoadedModule[131]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
    LoadedModule[132]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    LoadedModule[133]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
    LoadedModule[134]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
    LoadedModule[135]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
    LoadedModule[136]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
    LoadedModule[137]=C:\Windows\system32\normaliz.DLL
    LoadedModule[138]=C:\Windows\system32\iertutil.dll
    LoadedModule[139]=C:\Windows\system32\WININET.dll
    LoadedModule[140]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
    LoadedModule[141]=C:\Program Files\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
    LoadedModule[142]=C:\Program Files\Microsoft Office 15\root\office15\RdpQoEMetrics.dll
    LoadedModule[143]=C:\Windows\system32\dnsapi.dll
    LoadedModule[144]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
    LoadedModule[145]=C:\Windows\system32\apphelp.dll
    LoadedModule[146]=C:\Windows\system32\AUDIOSES.DLL
    Sec[0].Key=LCID
    Sec[0].Value=1033
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=Microsoft Lync
    AppPath=C:\Program Files\Microsoft Office 15\root\office15\lync.exe

    Go to your computer manufacturer’s website and update all driver packages for your computer, especially:
    Audio drivers
    Bluetooth drivers
    System chipset drivers
    webcam drivers
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
    Mai Ali | My blog: Technical | Twitter:
    Mai Ali

  • Lync 2013 + clear "Sign-In Address" and disable "Save Password" on shared account

    Hello,
    We are trying to setup Lync on a few kiosk machines that will have a shared non-admin account.  We'd like to modify Lync to not save the "Sign-In Address" and instead of showing the last persons login credentials, show "[email protected]".
    I'd also like to disable the "Save Password" check box.
    The kiosks are not on the domain, although the vast majority of our machines are on the domain and we have SSO setup and don't want to mess with how that part of the signin process is working.
    Is there a way to modify the login behavior of Lync via GPO or Task Scheduler/Scripts?
    Phillip Toynton

    Open Control Panel, click Credential Manager.
    Remove the credential for Lync account. Then you can enter the password again.
    You can uncheck save my password, the related registry key is HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Lync\SavePassword.
    But this registry can be modified by Lync users, you can’t disable it.
    Lisa Zheng
    TechNet Community Support

  • Can't receive calls on Lync 2013 mobile app on iPad Air while signed into Lync 2013 Basic desktop client.

    Is there a setting I can change on mobile app or desktop app that will allow this to work?
    I like to stay signed into the desktop client so I can manage my contacts as well as chat with co-workers, but I don't have a camera or microphone so I need to answer calls on my iPad. 

    Normally, both client on Ipad and computer can receive the call.
    Can you test it on your mobile phone?
    I tested on my Android mobile phone and computer, I could receive the video call on both.
    Please try to update your Lync client to the latest version.
    Lisa Zheng
    TechNet Community Support

  • Lync 2013 - Generate CSR with EKU and additional SANs?

    Hi,
    I'm in the middle of setting up both an Edge server and Reverse Proxy (Which will be on an F5 appliance). According to
    this article, I have to generate the CSR using powershell to retain interoperability with AOL. After reading
    this article it looks like I can use the same cert on both the Edge and Reverse Proxy, so long as I specify all the SANs in the CSR.
    The problem is, I can't figure out how to generate the CSR in powershell and add additional SANs, like I can in the GUI. But I can't use the GUI because it won't add the client EKU needed for AOL. What's the syntax to add additional SANs via powershell?
    I have read that using powershell will inherit the SAN configuration, but I have found no way to confirm what SANs it is actually requesting, since the CSR is encrypted text.
    EDIT: I should add that our org already has an existing wildcard certificate that we use for other sites, but its SN is *.domain.com (which I believe is not supported) and does not have the additional needed SANs. I assume that this cert cannot be used but
    please let me know if I'm mistaken.
    Thanks in advance.

    Matt,
    Depending on how many of these clients you have will dictate your solution. If you don't have many then you can simply install the Cert chain manually on each PC in the Local Computer > Trusted Root Certificate Authority store.
    If you have tons though you are possibly best getting a public cert which covers your internal namespace also.
    So as long as you are not using some internal name like .local or .internal and you are using the same namespace as your public domain then you are ok.
    You would however need to specify the names you would be using on your reverse proxy server for meetings and dialin and lync discover for mobility on this cert which may be costly!!!!
    So your cert would then have the following for example:
    Subject name:
    sip.mydomain.com
    SAN:
    sip.mydomain.com
    mydomain.com
    lyncfe01.mydomain.com -- INTERNAL Front End Server Name(s)
    lyncpool.mydomain.com -- (If using Enterprise Edition)
    meet.mydomain.com -- Internal users will require this for connecting to the meeting from internally, unless you are forcing them out and back in through your reverse proxy server.
    dialin.mydomain.com -- As above for meet
    lyncdiscover.mydomain.com
    etc.....
    To be honest, if it was me then i would go with manually installing the cert (or use SSCM or whatever you use for client management if possible)
    good Luck
    Martin

  • Lync 2013 SP1 64 bit crashes on Windows 7 Enterprise 64bit SP1

    Systems Involved:
    Dell OptiPlex 9020 All in One (080) –Crashes Lync 2013 64bit SP1
    Dell OptiPlex 9020 All in One (081) –Crashes with Lync 2013 64bit SP1   -Working okay with 2010 so far 
    Dell OptiPlex 9020 All in One (083) –Clean install Seems to be working okay 
    Details of the problems
    I have a put in place 2 Dell OptiPlex 9020 All in One’s both with network card Intel I217-LM. 
    The first system (080) I put place crashed several times before, I put a different new 9020AIO (083) that I created a new with clean install from disk of Windows 7 and Office 2013 64 bit with Lync 2013 64 bit upgraded to SP1.    After having this
    system side by side with the system that was crashing all the time and network capturing software installed on the new system this issue appeared to disappear.  The user has not reported an issue with Lync 2013 in three to 4 weeks.  
    After thinking this was an issue with Office 2013-upgraded SP1. I decided to create a new image Windows 7 and Office 2013 64 bit SP1 intergraded .iso from web store. (Not upgraded) thinking there was something wrong with the SP 1 upgrade the way I intended
    it to work.   I reimaged the other 9020’s I have including the one (080) that was having the crashing issues. 
    The second system (081) is a new image I created, the system got some office updates from the WSUS it should not have been updated with and Lync 2013 was also crashing. I decided to reimage (080) a clean format with the new image.  I put this system in
    place for the user knowing it was clean install and not have any issue but for the last 2 weeks Lync 2013 has crashed.
    I did take their old system back to my desk and was able to get it to crash as well.  I decided to see if this problem was with Lync so I installed Lync 2010 I have not seen issue with 2010 yet.
    I have also rolled out 2 Dell OptiPlex 7010 towers   with the same image as above with no issues so it seems like this issue is only related to the 9020AIO.
    Issue:
    The computer will operate fine for most of the time but Lync 2013 will crash with not responding, please sign into Lync on the phone  (Plantronics D540m).  I get windows circle thing spinning and Lync is not responding    if you close the
    program it will try to run solution finder but there is not anything that will help.   The only way to fix this issue is to reboot at this time.   At first I thought it was the network driver issue for Intel I217-LM but after installing the usb network
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    Things I have tried
    1. System Event : Application Log pulled  I will include below in this message 
    2. 9020 with Intel I217-LM
    3. Update driver version = to current version
    4. Change power management settings as outlined http://en.community.dell.com/support-forums/desktop/f/3514/p/19523337/20460673.aspx 
    5. Disable Wireless and  Bluetooth 
    6. Reset users Lync account 
    7. USB Network Adapter.
    Event Logs:
    1.The program lync.exe version 15.0.4569.1503 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
      Process ID: 1be4
      Start Time: 01cf5a40e5452e63
      Termination Time: 60000
      Application Path: C:\Program Files\Microsoft Office\Office15\lync.exe
      Report Id: 11c8f99b-c65d-11e3-b675-c4d98743ad3b
    2.  Fault bucket, type 0
     Event Name: AppTermFailureEvent
     Response: Not available
     Cab Id: 0
     Problem signature:
     P1: 
     P2: 
     P3: 
     P4: 
     P5: 
     P6: 
     P7: 
     P8: 
     P9: 
     P10: 
     Attached files:
     C:\Windows\Temp\WER3076.tmpatk.kdmp
     C:\Windows\Temp\WER3077.tmp.appcompat.txt
     C:\Windows\Temp\WER30A7.tmp.xml
     C:\Windows\Temp\WER3125.tmp.WERInternalMetadata.xml
     C:\Windows\Temp\WER3126.tmp.hdmp
     C:\Windows\Temp\WER4208.tmp.mdmp
     These files may be available here:
     C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0a244260
     Analysis symbol: 
     Rechecking for solution: 0
     Report Id: f6cda468-d60a-11e3-a941-c4d98743ad3b
    3. Fault bucket 24029667, type 22
     Event Name: AppHangB1
     Response: Not available
     Cab Id: 0
     Problem signature:
     P1: lync.exe
     P2: 15.0.4569.1503
     P3: 52b0bd5c
     P4: ac33
     P5: 1
     P6: 
     P7: 
     P8: 
     P9: 
     P10: 
     Attached files:
     C:\Users\netid\AppData\Local\Temp\WERFA2A.tmp.appcompat.txt
     C:\Users\netid\AppData\Local\Temp\WERFE21.tmp.WERInternalMetadata.xml
     These files may be available here:
     C:\Users\netid\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_lync.exe_fe2cd4e98d389da9ae67bda6ac81af366f458bb6_11cc0947
     Analysis symbol: 
     Rechecking for solution: 0
     Report Id: ec8f9268-d60a-11e3-a941-c4d98743ad3b
    Then I get about 10 Office Software Protection Platform before the above error logs occur.

    Does the issue disappear when you uninstall the update?
    If so, it seems that the Lync update is incompatible with your computer.
    Please try to uninstall Lync 2013 SP1.
    Lisa Zheng
    TechNet Community Support

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