Lync 2013 click to call from Outlook 2013 does not have the option for Lync call

Hello,
We are currently migrating from OCS 2007 r2 to Lync 2013. We are on office 365, but Lync is on premise. After migrating several users the option in Outlook to click to call someone only shows one option, which is to call the person's desk phone. Before there
was a dropdown where you could choose desk phone, mobile or Lync call. This issue isn't happening to everyone. We are using Office 2013 and Office 2010. Please let me know if you have suggestions or if you need more info.
Not sure if this is related, but some people have lost the option to view their contact's pictures.
Thank you in advance,
Mitch

Hi,
Please see the image below, are we talking about this?
If a contact doesn't have a phone number, we surely can't call him.
You can try updating the Offline Address Book to see the result:
http://www.howto-outlook.com/howto/oabupdate.htm
If I got anything wrong, feel free to post back.
Regards,
Melon Chen
TechNet Community Support

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HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

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https://discussions.apple.com/message/16276201#16276201

HT4623 im trying to update my phone and have goggled how to but my phone does not have the option to click on software update has anyone else had this problem and if so how did you go about it. thanks in advance.

Im trying to update my iphone 4s as i can't dowload alot of thing as it says i need to update to IOS 5 i have googgled how to do it but my phone does not have software update option on it. does anyonw know how to fix this problem or had this problem? if so how did you go around fixing it and updating the phone. thanks in advance.

gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7.

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What version of MS Office are you using?
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Regards,
Rave

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Revision: 16929
Revision: 16929
Author:   [email protected]
Date:     2010-07-15 07:38:44 -0700 (Thu, 15 Jul 2010)
Log Message:
Add a class that will register the required class aliases in the event the mxml compiler generation [RemoteClass(alias="")] code is not called because an application does not use the Flex UI framework.
Add a reference to this class in the RPCClasses file so it always gets loaded.
QE notes: Need a remoting and messaging regression test that doesn't use Flex UI.
Bugs: Watson bug 2638788
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Added Paths:
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Yup.
Here is a way you could solve this by adding an extra column and a small lookup table:
The lookup table is here for the copying:
0
1
k
kilo
2
M
mega
3
G
giga
4
T
tera
5
P
peta
6
E
exa
7
Z
zetta
8
Y
yotta
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Lync 2013 click to call from Outlook 2013 does not have the option for Lync call

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