Lync 2013 Click to Call inserts icon with no src
Hi,
We have a SP2010 farm and are about to enable Lync 2013 Click to Call for the business
We have one problem with publishing pages though
When we edit a page and enter a phone number the click 2 call icon appears after a second and looks fine, however, all the HTML the IE plugin generates for the icon gets inserted with the HTML source and after publishing the icon has no src attribute, it
looks something like
<a title="Call: +a number..." href="#" style="overflow:hidden;cursor:hand;border-top:medium none;height:16px;border-right:medium none;vertical-align:middle;white-space:nowrap;right:0px;border-bottom:medium none; !important;float:none;left:0px;margin:0px;border-left:medium none;display:inline;top:0px;width:16px;bottom:0px"><img title="Call: +a number.. alt="" style="overflow:hidden;cursor:hand;border-top:medium none;height:16px;border-right:medium none;vertical-align:middle;white-space:nowrap;right:0px;border-bottom:medium none; !important;float:none;left:0px;margin:0px;border-left:medium none;display:inline;top:0px;width:16px;bottom:0px"></a>
As you understand there's no image, just a white box with a black border which doesn't look good so for the moment I have to hide it with css
Any ideas on how to make SharePoint not save that HTML in edit mode but still display the icon once published?
Thanks in advance,
Hi MSGL82,
I am trying to involve someone familiar with this topic to further look at this issue.
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Daniel Yang
TechNet Community Support
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--------- beginning of /dev/log/main
06-09 22:06:53.112 7271 7271 D SigningInActivity: onPause()
06-09 22:06:53.142 7271 7271 D SigningInActivity: onStop()
06-09 22:06:53.142 7271 7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
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06-09 22:06:53.142 7271 7271 V ActivityMonitor: AComo is in background now.
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06-09 22:06:53.172 7271 7271 V LYNC : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
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06-09 22:06:53.512 7271 7271 I LYNC : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 6 out-of-sync components took 4ms
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06-09 22:07:44.803 7271 7271 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
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06-09 22:07:45.024 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
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06-09 22:07:45.024 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.024 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.024 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.024 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.034 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view ImageView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view ImageView
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.044 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.044 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.044 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.044 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.044 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.054 7271 7271 W AccessibilityViewFactory: Failed to find class for view TextView
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
06-09 22:07:45.054 7271 7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
06-09 22:07:45.054 7271 7271 D TextView: Constructor -- Got mEditTextBackgroundColor
06-09 22:07:45.084 7271 7271 D e : bool
06-09 22:07:45.094 7271 7271 D e : bool
06-09 22:07:45.104 7271 7271 I LyncPerformance: PerfEnd|1:Signin Page Loaded|1402322865109
06-09 22:07:45.104 7271 7271 D SigninActivity: onStart()
06-09 22:07:45.104 7271 7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigninActivity
06-09 22:07:45.104 7271 7271 D SigninActivity: onResume()
06-09 22:07:45.574 7271 7271 D SigningInActivity: onStop()
06-09 22:07:45.574 7271 7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:45.574 7271 7271 D SigningInActivity: onDestroy()
06-09 22:07:45.574 7271 7271 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigningInActivity
06-09 22:07:46.645 7271 7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
06-09 22:07:46.645 7271 7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
06-09 22:07:48.377 7271 7450 V LogAttachmentTask: Creating attachment in background task
Device Information
BUILD VERSION : 4.1.1
HARDWARE : qcom
CPU MAX FREQ : 1512MHz
BACK FACING CAMERA SPEC
Supported Preview Size : 1920X1080, 1280X960, 1280X720, 800X480, 768X432, 720X480, 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
Supported Picture Size : 3264X2448, 3264X1836, 2592X1944, 2592X1458, 2048X1536, 2048X1152, 1920X1080, 1600X1200, 1600X900, 1280X768, 1280X720, 1024X768, 800X600, 800X480, 640X480, 352X288, 320X240, 176X144
Supported Video Size :No supported Video size
FRONT FACING CAMERA SPEC
Supported Preview Size : 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
Supported Picture Size : 640X480, 352X288, 320X240, 176X144
Supported Video Size :No supported Video size
DISPLAY DENSITY : 240 dpiPlease try to sign in with manual settings, you can manually enter the following URLs:
https://<ExtPoolFQDN>/Autodiscover/autodiscoverservice.svc/Root for external access
https://<IntPoolFQDN>/AutoDiscover/AutoDiscover.svc/Root for internal access
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TechNet Community Support
Lisa Zheng:
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
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Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support -
New Lync 2013 and no mobile to PC calling
I have a new Lync 2013 enterprise server deployment. PC with 2013 client and android phone with 2013 mobile client can both connect and IM fine. but when I make a Lync call it will ring but not answer even if I click accept. It just says
connecting.... I have looked at logs for the PC, phone and on the server but dont see any errors. I am just not sure where to go from here. Any suggestions would be greatly appreciated.
Thanks!!After looking through the massive lync clinet 2010 log for almost 3 hours I finally found this:
02/07/2014|11:14:20.065 1250:120C INFO :: BYE sip:[email protected];opaque=user:epid:F75G9E5FoVmO8RMWQRntYgAA;gruu SIP/2.0 Via: SIP/2.0/TLS 127.0.0.1:50042 Max-Forwards: 70 From: <sip:[email protected]>;tag=967b0de09e;epid=e115ec3448
To: "phone"<sip:[email protected]>;tag=d007b4c5e;epid=212185984839 Call-ID: d6c4a0b89c58477b87650daa0bb16fe9 CSeq: 3 BYE User-Agent: UCCAPI/4.0.7577.0 OC/4.0.7577.0 (Microsoft Lync 2010) ms-client-diagnostics: 23; reason="Call failed to establish
due to a media connectivity failure when one endpoint is internal and the other is remote";CallerMediaDebug="audio:ICEWarn=0x2b,LocalSite=10.1.1.158:14842,LocalMR=pu.bl.ic.ip-AV:3478,RemoteSite=10.38.210.159:19600,PortRange=1025:65000,LocalLocation=1,RemoteLocation=2,FederationType=0"
Proxy-Authorization: NTLM qop="auth", realm="SIP Communications Service", opaque="E84145BE", targetname="FrontEndSrv1.domain.local", crand="f5c0735e", cnum="28", response="0100000065633334d5df23b80d7f3491" Content-Length: 0
02/07/2014|11:14:20.065 1250:120C INFO :: End of Sending Packet - pu.bl.ic.ip-sip:443 (From Local Address: 127.0.0.1:50042) 994 bytes
someone please tell me you know exactly what I need to do to fix it. THANKS!!! -
Lync 2013 Intergration with Siemens HiPath 4000 and HiPath 3500
Dear All,
We have implemented Lync 2013 with 2 FE , 1 PChat , 1 OWA and 2 Edge Server (DNS Load Balancing with NAT) , we are now in the next phase where we need to provide complete voice integration,
The customer is currently using Siemens HiPath 4000 at main office and Siemens HiPath 3800 and HiPath 3500 at the Branch offices,
Our scope is as under,
1) As first part intergrade the we have to integrate it with Siemens HiPath 4000 , with below features,
a) Lync User ability to dial via the PRI Lines
b) Lync User to receive Calls made to their Siemens extension on Lync Client ( Simultaneous ringing or enabling mobility (Similar to Cisco Mobility- When DID calls come they ring both on physical phone and Lync Client)
c) Features Such as Call forwarding , Hunt Groups , Integrated Exchange 2010 UM support ,
Finally Since we need to phase out Siemens we would have SBC 2000 gateway
We have 5 PRI lines going to Siemens HiPath , post this we would transfer one of the lesser used PRI to SBC 2000 , while maintaining complete functionality,
A similar setup would also be done at the Branch Office , except that we would be having SBC 1000 at one of the branch offices and Sangoma Lync Express at the other Branch Offices,
What we need ,
1) Design related suggestions
2) Implementation related challenges and hurdles
3) Dos and Donts , we do not want to over commit the client and then regret,
4) Any kind of Guide and similar scenarios implemented by other , step by step documents,
5) Best Practices , limitations and things to avoid, Suggestions
Thanks and Regards,
Hasan RezaDear All ,
I am sure all you guys who have advised me are much more experienced and have a better understanding of Voice,
I would like to rest my solution based on below design , before I submit the same to the customer, Need one final check list , Pls advise / confirm ,
Also please help me with the pre-requisites that I need to go to client with ? If there is something missing pls highlight
Looking at the changed design ,
Here is call flow
1) Calls comes via ---> PRI to Siemens HiPath
2) Hipath locally routes the call if the Extension is present in the Local System
3) If not then call is sent to Sip Trunk that would be accepted by the Sonus 2000
4) Sonus would then forward to the call to Lync 2013
5) Lync 2013 establishes the call with Lync Client
In this scenario , what would be the impact on below
0) Can we have same series of extension , for example (4001, 4002 , 4003 on traditional PABX , and have 4101,4102,4103 on Lync 2013)
1) Conference calls between Lync and Traditional PABX Systems
2) Currently all the Extension are configured with DID nos , any out going calls has the users DID no , after a user is moved to Lync 2013 , then the DID number associated with user , how would that behave ?
3) Can from a I transfer a user and his/her PRI to Sonus, or I should transfer the entire PRI Bunch,
4) Will there be an impact on caller ID , MOH (Music on Hold) , Hunt groups,
5) Will the same concept be used for Branch Offices as well ?
Please pardon my queries but if the above are made clear I am sure many people would benefit from this blog.
Thanks and Regards,
Hasan Reza -
Strange problem with Extension Mobility and Click to Call
Can anyone explain how is it possible ? Any ideas, guys?
CUCM 7.1.3
PC1 with IP comm. and user1 is logged in to Extension Mobility + Click to Call. User1 can make a call using Click to Call.
PC2 with IP comm. and user2 is logged in to Extension Mobility + Click to Call. User2 can't make a call using Click to Call.
The following error appears on the PC2 screen:
"The call failed. Please ensure you are logged into your Extension Mobility device. If the problem persists contact your phone administrator"
Here is the log from PC2:
2010-02-03 12:49:46,781 [16] INFO - 1 devices returned from ParseDevices
2010-02-03 12:49:46,781 [16] DEBUG - 0) MY IPC - Cisco IP Communicator - SEP0022680B43E9
2010-02-03 12:49:48,703 [1] DEBUG - entering FindCallRecord - 26468949
2010-02-03 12:49:48,703 [1] INFO - matched tag with call record - 26468949
2010-02-03 12:49:48,703 [1] INFO - action - new call: ct:Click to Call;rt:20100203-12494870;pn:26468949;pt:;cn:desk phone ct:;desk phone rt:;desk phone pn:;desk phone pt:;soft Phone cn:soft Phone ct:;soft Phone rt:;soft Phone pn:;soft Phone pt:;soft Phone cn:
2010-02-03 12:49:48,734 [1] DEBUG - ClickToCallDialer server and port10.100.3.1:8443
2010-02-03 12:49:48,734 [1] INFO - make call through WD - 26468949
2010-02-03 12:49:48,734 [1] INFO - MakeCall: user(a.koltalo) to(26468949) with profile(a.koltalo;Extension Mobility Phone;;True)
2010-02-03 12:49:51,859 [1] ERROR - make call failure through WD - CALL_FAILURE_ERROR
2010-02-03 12:49:51,859 [1] DEBUG - entering WriteRecord - 26468949
2010-02-03 12:49:51,859 [1] INFO - record already exists, go through records to remove matched record - C:\Documents and Settings\Jevgenij\Application Data\Cisco\Click to Call\Data\Outbound\26468949.xml
2010-02-03 12:49:51,859 [1] DEBUG - entering ReadRecord - C:\Documents and Settings\Jevgenij\Application Data\Cisco\Click to Call\Data\Outbound\26468949.xml
2010-02-03 12:49:51,875 [1] DEBUG - push call record into stack
2010-02-03 12:49:51,875 [1] DEBUG - write record into file
2010-02-03 12:49:51,875 [1] INFO - outbound call record changed, fire event to notify
2010-02-03 12:52:08,484 [17] DEBUG - ClickToCallDialer server and port10.100.3.1:8443
2010-02-03 12:52:08,593 [17] DEBUG - entering QueryDevices - 10.100.3.1 - a.koltalo
2010-02-03 12:52:08,656 [17] INFO - return success from GetDevices -
User2 moves from PC2 to PC1 - run IP comm. do loggin to Extension Mobility and run Click to Call with his credentials. User2 can make a call using Click to Call
User1 moves from PC1 to PC2 - run IP comm. do loggin to Extension Mobility and run Click to Call with his credentials. User1 can't make a call using Click to Call
PC2 and PC1 - have the same configuration and software installed, both PCs are on the same LAN subnet. There are no any firewalls between PCs and CUCM server.Sounds like a possible permissions issue on the workstation to me. Have you tried configuring one of your test users as the local admin on the workstation?
-
Skype Click to Call Incompatible with Firefox 10.0
When will Skype Click to Call be compatible with Firefox 10.0?
I'm not a computer expert, but I have found Skype to be easy to navigate. Now, when I download the Firefox 10.0 update so my system runs properly, I discover that I'm not the only person to encounter the Click Call removal from almost all my contacts.
Is there a way to resolve this issue sooner than later. My personal gripe is that I need to communicate daily with a work contact in the far Eastern Carribean and Skype is the only way we can do so without running up a large hourly cell or landline rate. Even on Skype, the per-minute rate isn't a great bargain. Aside from rates, is there en asy solution to this problem? -
Lync 2013 Emergency Calling - Including Another User (Conference)
Hi all
I am trying to establish if when a user calls an emergency number, a conference call can be initiated from the client side to a security desk / user and include them into the call.
I know we can initiate IM's and alerts but is it at all possible to get a user into the call?
Thanks
BenHi NeoburnerS,
When a user makes an emergency call, Lync Server routes the call audio, along with the location and callback information, through a Mediation Server to an E9-1-1 service provider. The E9-1-1 service provider uses the civic address of the caller to route
the call to the Public Safety Answering Point (PSAP) that serves the caller's location, and sends along an Emergency Service Query Key (ESQK) that the PSAP uses to look up the caller's ERL.
In addition, you could post the question on MSDN Lync SDK forum and more developing experts will help to verify if this can be achieved using Lync SDK. Thank you for your understanding.
http://social.msdn.microsoft.com/Forums/en-US/communicatorsdk/threads
Best regards,
Eric
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