Lync 2013 Client and Outlook 2010

Hi, I installed Lync 2013 (FE and Edge server). I am able to talk but still I need to buy suitable certificate in order to access from outside. Rest of the network is as follow. SBS 2011 with exchange 2010, clients have Office 2010.
Problems that I noticed are:
- If in Calelendar there is appointment, Lync client shows still available
- Lync meeting button doesn't react when pressed.
Is Lync 2013 client backward compatible with older office/Exchange or not ?

For presence show doesn't integrate with outlook, Verify that the
Lync Meeting Add-in for Microsoft Office is installed and enabled in Microsoft Outlook.
For lync 2013 client compatible with office and Exchange, you can refer below link
http://technet.microsoft.com/en-us/library/gg412817.aspx
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Disable Lync 2013 Client and Exchange 2010 Integration

Is it possible to disable integration to Exchange 2010 from a Lync 2013 client? I found a key that works for Lync 2010 by setting HKLM\Software\Policies\Microsoft\Communicator\PersonalContactStoreOverride to 1. That does not seem to do anything
to a Lync 2013 client, nor have I been able to find a solution to disable it via Registry/GPO. Some things I have found seem to indicate that key does is not used by a Lync 2013 client but that is somewhat speculation. Can someone tell me if there
is a key to disable this connectivity and disable it like what the key above does for 2010? Thank you!

Create a new-csclientpolicyentry -name "PersonalContactStoreOverride" -value "1" and assign it to a Client Policy
see Raffaele's post at: http://social.technet.microsoft.com/Forums/lync/en-US/0762e036-1f9f-43a6-bb81-686864260c9d/how-to-install-the-lync-client-through-sms-with-personal-information-manager-set-to-none?forum=ocsplanningdeployment
Please mark posts as answers/helpful if it answers your question.
Blog
Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

Lync 2013 clients behind TMG 2010

Hi
My escenario is as follow
Lync Client 2013 --> TMG 2010 --> ISP Router (without fillter ports)
I have a problema with this escenario because TMG drop me the voice calls and sudendly drop me the connection with the server.In TMG i created the following rullo
From internal to external, and URL Set (*.microsoftonline.com,
*.microsoftonline-p.com , *.onmicrosoft.com, sharepoint.com, *.outlook.com )
Protocols: http, htpps, RTP, SIP, Sip Server, Sips, Sips Server,
50040-50059 TCP Outbound
50000-50019 UDP Send Receive
3478 UDP Send Receive
59999 UDP Send Receive
50020-50039 UDP Send Receive
So what is the problema with this TMG 2010 (with all updates, SPs and rollouts)
Thanks

Hi,
The following blog might help.
http://www.jaapwesselius.com/2012/12/21/publish-lync-2013-services-in-tmg-2010/
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Lync 2013 client and mobile

Dear All Hello,
i am having one very strange issue, I setup lync 2013 certficate all thing okay. We can login into lync 2013 client to lync 2013 server without any issue using PC but same login if i try to login into mobile having anrorid or windows phone it fais and its
pop up message we cannot sign you in please check your account info and try again.
We just created user using Enterprise voice optin, checked mobility is enabled. External url is configured.
Any body can refer if something is missing. I havenot updated any cu for lync 2013.
If i run Test-CsUcwaConference or Test-CsMcxP2PIM for mobiliity i get following error. I havneot done any update nor any tool as most of article are refering for lync 2010.
No response received for Web-Ticket service.
Inner Exception:The content type text/html; charset=utf
the response message does not match the content type of
binding (text/xml; charset=utf-8). If using a custom en
be sure that the IsContentTypeSupported method is imple
properly. The first 1024 bytes of the response were:
'<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//E
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>IIS 8.5 Detailed Error - 500.0 - Internal Server
Error</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana,Arial,
a,sans-serif;}
code{margin:0;color:#006600;font-size:1.1em;font-weight
.config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;}
ul,ol{margin:10px 0 10px 5px;}
ul.first,ol.first{margin-top:5px;}
fieldset{padding:0 15px 10px 15px;word-break:break-all;
.summary-container
fieldset{padding-bottom:5px;margin-top:4px;}
legend.no-expand-all{padding:2px 15px 4px 10px;margin:0
-12px;}
legend{color:#333333;;margin:4px 0 8px -12px;_margin-to
font-weight:bold;font-size:1em;}
a:link,a:visited{color:#007EFF;font-weight:bold;}
a:hover{text-decoration:none;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;'.
Inner Exception:The remote server returned an error: (5
Internal Server Error.

Let ensure the mobile client can connect fine
http://blogs.technet.com/b/nexthop/archive/2012/02/21/troubleshooting-external-lync-mobility-connectivity-issues-step-by-step.aspx
Also we can use the Lync connection analyzer tool for Mobile scenario and test
http://blogs.technet.com/b/nexthop/archive/2013/02/08/the-new-lync-connectivity-analyzer.aspx
Please remember, if you see a post that helped you please click ;Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph
Great follow up thanks!.
Seems i am near to solution.
I used web site url https://testconnectivity.microsoft.com it pass all test,
When i use to test using tool it goes to my local fqdn and says unable to resolve.
An error occurred while sending the request.
The remote name could not be resolved: 'lync1.hosting.mydomain.local'
When i open this url lyncdiscover_contoso.com it give both internal and extral url.
Which is this {"_links":{"self":{"href":"https://lync1.hosting.mydomain.local/Autodiscover/AutodiscoverService.svc/root?originalDomain=haxxess.com"},"user":{"href":"https://lync01.externaldomain.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=external.com"},"xframe":{"href":"https://lync01.externaldomain.com/Autodiscover/XFrame/XFrame.html"}}}
I am using lync 2013, with no tmg for publishing, internal web servie name is empty overrite and extranal is lync01.externaldomain.com
So as article says if i see internal url If the internal web services URL is identified, the web publishing rule is incorrect and is bridging the connection to port 443
instead of port 4443 for the Lync external web services.
Where do i have to change this in topology under web service. can you please guide this last phase.

Deploying Lync 2013 client and SCCM Detection method

So I am deploying the stand alone Lync 2013 client via SCCM 2012 R2, I have used OCT to create a .MSP, and I am trying to import it into SCCM. However, I am curious as to what others are using for the Detection method? Normally I would just
use the MSI code, but since there is no single MSI, that is not possible with this particular version? I'm not sure what the best method would be, Option 1 is to find a registry key that is installed by Lync, or Option 2, use a file, maybe Lync.exe under
the Program Files?

From the testing I've done Lync creates this reg location...
HKLM>Software>Microsoft>Office>15.0>Lync
Try using one of the keys in there, or you could use the file version but not sure if this would change with updates.

No contacts in Lync 2013 client and not appearing in others contact lists

Hello all,
I hope someone might be able to help out with this problem, I've been at it for weeks with no luck. I've migrated from Lync 2010 to 2013. All users have been successfully migrated and everything is working for them, except for one user (which i me unfortunately).
When I sign into Lync from any device (desktop, laptop, windows phone, iphone) I do not see any contacts in my organization, but I can find any of the contacts if i search for them. I also don't appear in anyone else's contact list, but they can find me if
they search.
I have tried disabling and removing my account from Lync server, uninstalling and reinstalling the Lync client on my machine, cleaning up all the Lync folders and registry keys on my machine. Nothing seems to get me any closer to getting this fixed.
I did find a discussion
here that is exactly the problem I'm having, but I don'e see a solution there either.
Has anyone else seen this before? Any suggestions or ideas would be very appreciated.
Thanks in advance!

I am afraid your Lync account lose the user data contact list when you move user from Lync Server 2010 to Lync Server 2013.
Please try to move the user back to Lync server 2010 to check if the contact list is stored.
You can use the tool DBIMPEXP.exe to back up specific user’ data from Lync Server 2010 and import the data to Lync Server 2013 with the command Import-CSUserData which is introduced in Lync Server 2013.
Before you import the data, you need to use the command Convert-CSUserData to convert exported user data to the data format used by Microsoft Lync Server 2013.
For the details, please check
http://www.shudnow.net/2012/10/09/dbimpexp-exe-functionality-integrated-into-lync-2013-preview-management-shell/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information
found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

Lync 2013 standard deployment: Exchange 2010 Sharepoint 2010 and outlook 2007 collaboration

HI
I have Exchange 2010 and sharepoint 2010 with all our user using outlook 2007. what options do I have for collaborations between these systems if I was to install Lync 2013. I have seen posts that mention that you cannot use outlook 2007 and lync 2013 and
that you would be better off installing the lync 2010 client?
1. would we be covered from a licensing point of view if we had bought lync 2013 cals but install the lync 2010 software on desktops?
2. what Cals do we require for presence to be available in SharePoint we currently have standard sharepoint cals?
3. what new features will we loose if we install 2010 lync software.
4. if our mobile users use the 2013 lync software will these be able to communicate with the 2010 users?
thanks
J

Hi,
If you use Lync 2013 client with Outlook, multiple functions will not be achieved, such as: customize Outlook meeting invitations (add logo, help URL, disclaimer, footer text), in Outlook, configure meeting option to mute attendee audio and video by default,
presence status in the Microsoft Outlook To and Cc fields, and so on. As Lync 2013 is the part of Office 2013, the best choice is using Outlook 2013.
More details:
https://technet.microsoft.com/en-us/library/gg412817.aspx
For the CAL requirement, you can refer to following link:
Lync Licensing Guide
You can refer to the link below of “What’s new for clients in Lync Server 2013” to understand the new features for Lync 2013:
https://technet.microsoft.com/en-us/library/jj204933.aspx
If you use Lync 2013 mobile clients, you can communicate with 2010 users with no possible.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Lync 2013 Client Can't Expand Distro Group (externally)

I have a Lync 2010 FE and Edge server with the web servcies being published via UAG 2010. I am testing the Lync 2013 client and the DG (distro group) expansion is failing externally. I get the error in the client "Cannot use the distribution
group service becasue the service address is incorrect, although the service is available. Contact your...." Distribution group expansion works fine externally with the 2010 client. The web servcie address for DG Extneral does work via the web
browser as expected. Any ideas?
Thanks

Did you migrate from Lync server 2010 to Lync server 2013?
If so, please check you have create DNS record for the Lync server 2013 external web service point to the NATed public IP address of Lync Front end server.
Check whether the internal web service for distributed group works.
Check whether ABS for Lync 2013 works.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Lync 2013 Clients prompting repeatedly for credentials for calendar data from outlook

Our Exchange server had crashed recently (nothing major) and a reboot of the CAS server resolved the issues. However since then all our domain computers with Lync 2013 clients are prompting for credentials for calendar data from outlook. We would but in
our domain credentials but it still asks. It would sometime ask once a day or sometimes repeatedly throughout the day.
I have look on the forums and tried fixes that included: editing IIS Autodiscover and ESW to use NTLM first , rebuilt lyncs cache in app data etc and none seems to resolve the issue. Any help would be appreciated.
Note: Our Lync 2013 environment is internal only. Only users on domain computers can access the service. We do use a proxy server here for internet but I do not believe Lync is going through the proxy since its internal to our network only. This is NOT happing
to our users with the Lync 2010 client.

Please update your Lync client with the latest version.
You can check the following KB:
http://support.microsoft.com/kb/2825630/en-us
November 7, 2013 update for Lync 2013 fix the issue Proxy authentication dialog box appears when you sign in to Lync 2013.
Lisa Zheng
TechNet Community Support

Lync 2013 client still show titles that is turned off on Lync 2010 server

Hi All
I have another unique issue it seems.
Environment - Lync Server 2010 on CU5. Lync 2010 and Lync 2013 client.
The client has used absconfig and removed the titles as the don't want that to be displayed.
The lync 2010 clients does not show the titles - so that is working.
Lync 2013 from external access the titles does not show - so that is working.
Internally on the LAN the Job Titles shows on the Lync 2013 client - so not working.
What I've tried so far :
Disabled exchange contact sync on a client policy
Used webdownload only for address book.
Using registry to force download of address book.
Deleted the Lync folder on the client computer to make sure when it downloads the .idx and .db file that it is the latest version.
None of the above remediations seems to have any impact on the lync 2013 client.
I have tried to replicate this in my lab (without an exchange server) and the the lycn 2010 and 2013 clients behave as they should be not displaying the job titles.
Having anyone come across this before?
I will be patching the lync 2010 server to the latest CU update, but I think the issue is somewhere else.
Any suggestions will be appreciated.
Regards
Danie

Hi Danie,
I suggest you could install the latest CU update first, because the CU update would fix many problems.
In addition, shall we test Lync 2013 on a fresh computer without Outlook?(You could test this using Lync 2013 Basic).
Best regards,
Eric

Lync 2013 Client pops up automatically while typing in Word , Excel in Windows 7 after upgrade from Lync 2010 client

Hello All,
Facing very much weird issue for only 4 users in my organization. This 4 users are migrated to Lync 2013 pool from Lync 2010 pool with Lync 2010 client migrated to Lync 2013 client.
Now whenever this users are typing in (apps like word, excel) automatically pops up Lync 2013 client which is annoying.
All my users are Windows 7 with latest updates & updates Lync 2013 with latest updates installed.
Any help really appreciated.
Regards
Anand S
Thanks & Regards Anand Sunka MCSA+CCNA+MCTS

Hi
The solution is to do a ‘repair’ install of Office 2013. This will reregister the needed components and the popups will stop.
A repair install can be done from ‘Programs and Features’, highlight Office 2013 and click ‘Change’. When the install wizard appears, choose the ‘repair’ option.
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

Outlook contact not added Email do not show all information i Lync 2013 Client

I have seen if no Email address is added into contact personen I only get emty Card of user i Lync 2013.
When I add Email adr. into contact person and wait a littel then user get all information right i Lync 2013 user Card.
IS this right or should it also showing user and all information from Outlook contact Card into lync 2013 client Card?

Lync aggregates contact data from Microsoft Exchange GAL, Outlook and Microsoft Lync Server.
So you can see information from outlook in Lync user card.
Lisa Zheng
TechNet Community Support

Cannot share desktop - Lync 2013 server and Windows 8 (64-bit) client

Currently my new Lync server cannot share a desktop through a Lync 2013 client installed on a Windows 8 workstation. The client is patched up with the latest MS patches (much beyond the patch issues noted about a year ago, the patches in question do not
even show up as installed).
I get the same "An error occurred during the screen presentation" message. I do have a NVIDIA video cards on the workstations, but they too are patched up. The same systems have no issues sharing desktop screens in the Lync 2013 client on Windows
8 systems when they are connected to a Lync 2010 server.
I have no idea where to go from here. Any suggestions or help is greatly appreciated.

Did this issue happen to other Lync 2013 client?
As you mentioned that you can used the same Lync 2013 to sharing desktop screen when it connects Lync Server 2010 while you couldn’t share desktop screen when it connects to Lync Server 2013,
I think it is related with Lync Server.
Please check if you can find any errors on Lync Front End Server.
Check all Lync server services are all started.
Lisa Zheng
TechNet Community Support

Users are unable to see their own profile photo although everyone else can see it in Lync 2013 client

We have Lync 2013, Exchange 2010 and several AD
servers in mixed mode 2003/2008.
All user are unable to see their own profile photo
either in the main Lync window, in the settings or in a chat although other user can see that their photo is there and displaying. The user experiencing the issue can go open Outlook 2013 client and will see their photo displaying correctly in the file menu
(and elsewhere) here.
I have confirmed this happens with any new users I set up as well. We have gone through a fair amount of troubleshooting with other Lync photo issues and simple fixes such as deleting the SIP cache folder etc proves to be ineffective.
Our Cs-ClientPolicy Global is set to websearchonly.
We have "Replicate this attribute to the Global Catalog" set
for the ThumbnailPhoto attribute in AD.
We are also forcing photos from AD only (or no photo) by setting the following:
"Set-CsClientPolicy -Identity PhotosControl -DisplayPhoto
PhotosFromADOnly"
and finally we are importing the photo in ad using this PS command:
"Import-RecipientDataProperty -Identity "Test User"
-Picture -FileData ([Byte[]]$(Get-Content -Path "C:\pictures\testuser.jpg" -Encoding Byte -ReadCount 0))"
The pictures being uploaded are under 10KB in size.
I have followed many threads and will provide any information I can to help find the problem. Thank you in advance.
EDIT: I have also tried the following but with no success: https://knowledge.zomers.eu/misc/Pages/How-to-fix-your-photo-not-showing-up-in-the-Lync-client.aspx

Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Lync 2013 Client Not Display Numbers in Contact Card

Hi
I have a problem where Lync 2013 client connecting to Lync 2010 backend appears not download the contact list completely. Lync 2010 clients are all operating normally. On Lync 2010 client, you can view all contact details including Enterprise Voice
numbers and cell numbers for all users. However on Lync 2013 clients, Lync contact details for some users do not populate completely. In most cases, Enterprise numbers/Work Numbers/Mobile Numbers are missing. If the contact is pinned then the details
are retrieved.
In cases where Work/Voice/Cell numbers are not displayed, affected users is limited to making lync to lync calls only. The user can still dial the number and get through without any issues.
I have deleted and contacts cache on Lync 2013 but this has not helped.
Regards

Hi,
How about check the contact of “Outlook Test” user from the Lync 2010 client?
According to the second screenshot, since it’s an external account, the information will be limited.
Thanks,
Simon Wu
TechNet Community Support

Lync 2013 Client and Outlook 2010

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