Lync 2013 client ews has not fully initialized

Hello
I have Lync 2010 server and Lync 2013 client. whenever Lync 2013 client logs in from outside(external) I get a exchange authentication pop up. and when I checked the status of lync - it says ews is not fully initialized. lync 2013 client works fine
from inside. If I use lync 2010 client from outside than it works fine, no pop up and ews status is ok. so I know that my TMG rules are accurate but something wrong with lync 2013 client itself. I have upgraded the client to the latest update.
Also I have tried various combinateion of this below registry fix without any success.
also Microsoft remote connectivity analyzer test is clean. no errors.
http://uclobby.com/2014/01/03/lync-client-2013-ews-has-not-fully-initialized/
any thoughts?
thanks

Hi
Can you try clearing the user local cache SIP folder who logs in externally and see the results
User\App Data\Microsoft\Office 15\lync\SIP
Is your SIP domain different from your domain name
If it is so you can try by adding the SMTP Domain as trusted using the following cmdlet:
reg add HKLM\Software\Policies\Microsoft\Office\15.0\Lync /v TrustModelData /t REG_EXPAND_SZ /d <SMTP Domain> /f
If it is for multiple users you can also try the below article
http://technet.microsoft.com/en-us/library/gg398920.aspx
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

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I tried the recommended command
copy "%~DP0uninstall_lync.xml" "%COMMONPROGRAMFILES(x86)%\microsoft shared\OFFICE15\Office Setup
Controller\uninstall_lync.xml"
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<Display Level="None" AcceptEULA="TRUE" />
<Setting Id="SETUP_REBOOT" Value="NEVER" />
<Logging Type="standard" Path="c:\windows\log\" Template="Microsoft Office Lync Uninstall(*).log" />
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2014/11/24 14:49:11:039::[4844] PERF: TickCount=11665520 Name=OBootStrapper::Run Description=Begin function
2014/11/24 14:49:11:040::[4844] Operating System version: 6.1.7601 Service Pack 1. Platform ID: 2
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2014/11/24 14:49:11:040::[4844] Parsing command line.
2014/11/24 14:49:11:040::[4844] Config XML file specified: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
2014/11/24 14:49:11:040::[4844] Uninstall requested for product: LYNCENTRY
2014/11/24 14:49:11:040::[4844] Parsing config.xml at: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
2014/11/24 14:49:11:060::[4844] Preferred product specified in config.xml to be: LYNCENTRY
2014/11/24 14:49:11:060::[4844] Parsed setting: SETUP_REBOOT with value: NEVER in config.xml.
2014/11/24 14:49:11:060::[4844] Logging type standard specified in config.xml.
2014/11/24 14:49:11:060::[4844] Log directory: c:\windows\log\ specified in config.xml
2014/11/24 14:49:11:060::[4844] Log file template: Microsoft Office Lync Uninstall(*).log specified in config.xml
2014/11/24 14:49:11:060::[4844] Display level none specified in config.xml.
2014/11/24 14:49:11:075::[4844] Using setup controller dll at location [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL].
2014/11/24 14:49:11:075::[4844] Verify file signature in "C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Setup.exe"
2014/11/24 14:49:11:129::[4844] C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Setup.exe is trusted.
2014/11/24 14:49:11:129::[4844] Verify file signature in "C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL"
2014/11/24 14:49:11:198::[4844] C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL is trusted.
2014/11/24 14:49:11:296::[4844] Using setup controller dll at [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL].
2014/11/24 14:49:11:296::[4844] PERF: TickCount=11665785 Name=OBootStrapper::Run Description=Calling RunSetup
2014/11/24 14:49:11:302::[4844] PERF: TickCount=11665785 Name=RunSetup Description=Begin function
2014/11/24 14:49:11:303::[4844] WER element [P2] is set to value [OSETUP.DLL]
2014/11/24 14:49:11:303::[4844] WER element [P3] is set to value [15.0.4569.1503]
2014/11/24 14:49:11:304::[4844] Catalyst execution began: 11/24/2014 14:49:11.
2014/11/24 14:49:11:305::[4844] Parsing config.xml at: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
2014/11/24 14:49:11:307::[4844] Preferred product specified in config.xml to be: LYNCENTRY
2014/11/24 14:49:11:307::[4844] Parsed setting: SETUP_REBOOT with value: NEVER in config.xml.
2014/11/24 14:49:11:307::[4844] Logging type standard specified in config.xml.
2014/11/24 14:49:11:307::[4844] Log directory: c:\windows\log\ specified in config.xml
2014/11/24 14:49:11:307::[4844] Log file template: Microsoft Office Lync Uninstall(*).log specified in config.xml
2014/11/24 14:49:11:307::[4844] Display level none specified in config.xml.
2014/11/24 14:49:11:308::[4844] Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [enabled] for the [UninstallExecutionMode]
2014/11/24 14:49:11:308::[4844] Ensuring the install-state of setup controller files for product [LYNCENTRY].
2014/11/24 14:49:11:308::[4844] Warning: Product registation information for 'LYNCENTRY' not detected. ErrorCode: 1011(0x3f3). Failed attempt to force-repair setupexe boot files.
2014/11/24 14:49:11:308::[4844] Searching for default versions of resource files under the folder [C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller].
2014/11/24 14:49:11:328::[4844] Found [1] resource files under the default folder.
2014/11/24 14:49:11:328::[4844] Running in [UninstallExecutionMode]. Run from TEMP folder at [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214].
2014/11/24 14:49:11:345::[4844] Loaded resource file [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUPUI.DLL] (CultureTag=de-DE).
2014/11/24 14:49:11:345::[4844] WER element [SuppressModal] is set to value [false]
2014/11/24 14:49:11:346::[4844] WER element [P1] is set to value [15.0.4569.1503]
2014/11/24 14:49:11:346::[4844] Loaded Dll : C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL.
2014/11/24 14:49:11:346::[4844] Catalyst version is : 15.0.4569.1503
2014/11/24 14:49:11:346::[4844] JobExecutionMode is UninstallExecutionMode.
2014/11/24 14:49:11:547::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
2014/11/24 14:49:11:547::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
2014/11/24 14:49:11:548::[4844] IsProductTransitionToMModeSafe: An exception was caught, therefore transition to MMode is unsafe for product:
2014/11/24 14:49:11:548::[4844] Error: Product is not installed, therefore transition to MMode is unsafe for product: LYNCENTRY Type: 27::InstalledProductStateCorrupt.
2014/11/24 14:49:11:548::[4844] Ensuring the install-state of setup controller files for all Products.
2014/11/24 14:49:11:548::[4844] Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
2014/11/24 14:49:11:549::[4844] Ensuring the install-state of setup controller files for product [LYNC].
2014/11/24 14:49:11:549::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNC.
2014/11/24 14:49:11:549::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNC.
2014/11/24 14:49:11:549::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002A-0407-1000-0000000FF1CE}].
2014/11/24 14:49:11:549::[4844] Product INSTALLSTATE for ProductCode '{90150000-002A-0407-1000-0000000FF1CE}' is '5'.
2014/11/24 14:49:11:549::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:13:038::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002A-0000-1000-0000000FF1CE}].
2014/11/24 14:49:13:038::[4844] Product INSTALLSTATE for ProductCode '{90150000-002A-0000-1000-0000000FF1CE}' is '5'.
2014/11/24 14:49:13:038::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:15:639::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-006E-0407-0000-0000000FF1CE}].
2014/11/24 14:49:15:639::[4844] Product INSTALLSTATE for ProductCode '{90150000-006E-0407-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:15:639::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:18:424::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0410-0000-0000000FF1CE}].
2014/11/24 14:49:18:424::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0410-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:18:424::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:20:222::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0407-0000-0000000FF1CE}].
2014/11/24 14:49:20:222::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0407-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:20:222::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:21:766::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-040C-0000-0000000FF1CE}].
2014/11/24 14:49:21:767::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-040C-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:21:767::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:23:339::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0409-0000-0000000FF1CE}].
2014/11/24 14:49:23:339::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0409-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:23:340::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:25:046::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002C-0407-0000-0000000FF1CE}].
2014/11/24 14:49:25:047::[4844] Product INSTALLSTATE for ProductCode '{90150000-002C-0407-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:25:048::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:26:619::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-012B-0407-0000-0000000FF1CE}].
2014/11/24 14:49:26:620::[4844] Product INSTALLSTATE for ProductCode '{90150000-012B-0407-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:26:620::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:28:951::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-012C-0000-0000-0000000FF1CE}].
2014/11/24 14:49:28:951::[4844] Product INSTALLSTATE for ProductCode '{90150000-012C-0000-0000-0000000FF1CE}' is '5'.
2014/11/24 14:49:28:952::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
2014/11/24 14:49:36:136::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
2014/11/24 14:49:36:136::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
2014/11/24 14:49:36:136::[4844] IsProductTransitionToMModeSafe: An exception was caught, therefore transition to MMode is unsafe for product:
2014/11/24 14:49:36:136::[4844] Error: Product is not installed, therefore transition to MMode is unsafe for product: LYNCENTRY Type: 27::InstalledProductStateCorrupt.
2014/11/24 14:49:36:136::[4844] Not showing message because suppress modal has been set. Title: 'Setupfehler', Message: 'Diese Produktinstallation wurde besch..digt. F..hren Sie Setup erneut von der CD, DVD oder einer anderen urspr..nglichen Installationsquelle aus.'
2014/11/24 14:49:36:136::[4844] Message returned: 1
2014/11/24 14:49:36:141::[4844] Error: Catalyst boot time check failed Type: 66::PreReqCheckFailure.
2014/11/24 14:49:36:141::[4844] Catalyst execution finished: 11/24/2014 14:49:36. Return code: 30066. Exception caught: PreReqCheckFailure.
2014/11/24 14:49:36:141::[4844] PERF: TickCount=11690621 Name=RunSetup Description=End function
My next attempt was to look for MSI Files in Windows\Installer and the Uninstall RegKey
MsiExec.exe /X{90150000-012C-0000-0000-0000000FF1CE} /qn /norestart /L*v
"c:\windows\log\Microsoft_Lync_2013_Update_KB2817626_x86_0185_Install.LOG"
MSI (s) (10:4C) [15:10:52:612]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (10:4C) [15:10:52:628]: SRSetRestorePoint skipped for this transaction.
MSI (s) (10:4C) [15:10:52:631]: End dialog not enabled
MSI (s) (10:4C) [15:10:52:631]: Original package ==> C:\Windows\Installer\bfb379.msi
MSI (s) (10:4C) [15:10:52:631]: Package we're running from ==> C:\Windows\Installer\bfb379.msi
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall Flags override found.
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall VersionNT override found.
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: looking for appcompat database entry with ProductCode '{90150000-012C-0000-0000-0000000FF1CE}'.
MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (10:4C) [15:10:52:649]: Opening existing patch 'C:\Windows\Installer\bfb3d2.msp'.
MSI (s) (10:4C) [15:10:52:650]: Opening existing patch 'C:\Windows\Installer\bfb37a.msp'.
MSI (s) (10:4C) [15:10:52:650]: Opening existing patch 'C:\Windows\Installer\bfb386.msp'.
MSI (s) (10:4C) [15:10:52:651]: SequencePatches starts. Product code: {90150000-012C-0000-0000-0000000FF1CE}, Product version: 15.0.4569.1506, Upgrade code: {00150000-012C-0000-0000-0000000FF1CE}, Product language 0
MSI (s) (10:4C) [15:10:52:652]: Note: 1: 2205 2: 3: MsiPatchMetadata
MSI (s) (10:4C) [15:10:52:652]: SequencePatches returns success.
MSI (s) (10:4C) [15:10:52:652]: Final Patch Application Order:
MSI (s) (10:4C) [15:10:52:652]: {27D7A8D0-8E28-4A2A-A1D4-473E31DF6438} -
MSI (s) (10:4C) [15:10:52:652]: {73E81413-5A7E-40A3-9BD5-821ADDF30B10} -
MSI (s) (10:4C) [15:10:52:652]: {D448DFE1-B83E-4394-9484-25563EFBF58D} -
MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'DisablePatch' is 0
MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (10:4C) [15:10:52:653]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (10:4C) [15:10:52:653]: Looking for patch transform: 90006E0401000015.0.4569.1506
DEBUG: Error 2746: Transform 90006E0401000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0401-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:653]: Skipping validation for patch transform #90006E0401000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:653]: Looking for patch transform: 90006E0401000015.0.4420.1017
1: 2746 2: 90006E0401000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0401-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0401000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0401-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:654]: Skipping validation for patch transform #90006E0401000015.0.4420.1017. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:654]: Looking for patch transform: 90006E0402000015.0.4481.1005
1: 2746 2: 90006E0401000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0401-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0402000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:654]: Skipping validation for patch transform #90006E0402000015.0.4481.1005. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:654]: Looking for patch transform: 90006E0402000015.0.4569.1506
1: 2746 2: 90006E0402000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0402000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0402000015.0.4505.1008
1: 2746 2: 90006E0402000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0402000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4505.1008. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0402000015.0.4454.1509
1: 2746 2: 90006E0402000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0402000015.0.4454.1509 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4454.1509. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0405000015.0.4481.1005
1: 2746 2: 90006E0402000015.0.4454.1509 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0405000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4481.1005. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4569.1506
1: 2746 2: 90006E0405000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0405000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4505.1008
1: 2746 2: 90006E0405000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0405000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4505.1008. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4454.1004
1: 2746 2: 90006E0405000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0405000015.0.4454.1004 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0405000015.0.4454.1004. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4481.1005
1: 2746 2: 90006E0405000015.0.4454.1004 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0406000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0406000015.0.4481.1005. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4569.1506
1: 2746 2: 90006E0406000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0406000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0406000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4433.1507
1: 2746 2: 90006E0406000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0406000015.0.4433.1507 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0406000015.0.4433.1507. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0406000015.0.4505.1008
1: 2746 2: 90006E0406000015.0.4433.1507 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0406000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0406000015.0.4505.1008. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0407000015.0.4569.1506
1: 2746 2: 90006E0406000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0407000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0407-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0407000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0407000015.0.4420.1017
1: 2746 2: 90006E0407000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0407-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0407000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0407-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:659]: Skipping validation for patch transform #90006E0407000015.0.4420.1017. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:659]: Looking for patch transform: 90006E0408000015.0.4481.1005
1: 2746 2: 90006E0407000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0407-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0408000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:659]: Skipping validation for patch transform #90006E0408000015.0.4481.1005. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:659]: Looking for patch transform: 90006E0408000015.0.4569.1506
1: 2746 2: 90006E0408000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0408000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0408000015.0.4505.1008
1: 2746 2: 90006E0408000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0408000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4505.1008. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0408000015.0.4454.1004
1: 2746 2: 90006E0408000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0408000015.0.4454.1004 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4454.1004. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0409000015.0.4569.1506
1: 2746 2: 90006E0408000015.0.4454.1004 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0409000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0409-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:661]: Skipping validation for patch transform #90006E0409000015.0.4569.1506. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:661]: Looking for patch transform: 90006E0409000015.0.4420.1017
1: 2746 2: 90006E0409000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0409-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0409000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0409-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
MSI (s) (10:4C) [15:10:52:661]: Skipping validation for patch transform #90006E0409000015.0.4420.1017. Will not apply because previous transform was invalid
MSI (s) (10:4C) [15:10:52:661]: Looking for patch transform: 90006E0C0A000015.0.4569.1506
1: 2746 2: 90006E0409000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0409-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
DEBUG: Error 2746: Transform 90006E0C0A000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0C0A-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000
MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
MSI (s) (10:20) [15:16:59:074]: Transforming table Error.
MSI (s) (10:20) [15:16:59:074]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:074]: Transforming table Error.
MSI (s) (10:20) [15:16:59:074]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:076]: Transforming table Error.
MSI (s) (10:20) [15:16:59:076]: Transforming table Error.
MSI (s) (10:20) [15:16:59:076]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (10:20) [15:16:59:076]: Produkt: Microsoft Lync 2013 -- Das Entfernen ist fehlgeschlagen.
MSI (s) (10:20) [15:16:59:077]: Das Produkt wurde durch Windows Installer entfernt. Produktname: Microsoft Lync 2013. Produktversion: 15.0.4569.1506. Produktsprache: 0. Hersteller: Microsoft Corporation. Erfolg- bzw. Fehlerstatus der Deinstallation: 1603.
MSI (s) (10:20) [15:16:59:079]: Attempting to delete file C:\Windows\Installer\bfb5a2.mst
MSI (s) (10:20) [15:16:59:085]: Deferring clean up of packages/files, if any exist
MSI (s) (10:20) [15:16:59:085]: Attempting to delete file C:\Windows\Installer\bfb5a2.mst
MSI (s) (10:20) [15:16:59:085]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (10:20) [15:16:59:085]: MainEngineThread is returning 1603
MSI (s) (10:4C) [15:16:59:089]: RESTART MANAGER: Session closed.
MSI (s) (10:4C) [15:16:59:089]: No System Restore sequence number for this installation.
=== Protokollierung beendet: 24.11.2014 15:16:59 ===
MSI (s) (10:4C) [15:16:59:090]: User policy value 'DisableRollback' is 0
MSI (s) (10:4C) [15:16:59:090]: Machine policy value 'DisableRollback' is 0
MSI (s) (10:4C) [15:16:59:090]: Incrementing counter to disable shutdown. Counter after increment: 0

2014/11/24
14:49:36:136::[4844]
Error: Product
is not installed, therefore transition to
MMode is unsafe
for product: LYNCENTRY
Type: 27::InstalledProductStateCorrupt.
2014/11/24
14:49:36:136::[4844]
Not showing message because suppress modal has been
set. Title:
'Setupfehler', Message:
'Diese Produktinstallation wurde besch..digt. F..hren Sie Setup erneut von der CD, DVD oder einer anderen urspr..nglichen Installationsquelle aus.'
From the snippet of the log, it appears that the product installation has been corrupted. Probably, try to repair it from Control Panel first and then test the command again?
Also, is it Microsoft Lync Basic 2013?
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Lync 2013 client doesn't read proxy.pac file Lync exclusions

Hi all,
I have a very annoying issue where by the Lync 2013 client ignores the proxy.pac file exclusions set below:
(host == "lync.test.domain") || (host == "lyncdiscoverinternal.test.domain") ||
(host == "lyncwacdca.test.domain") ||
(host == "lyncwacdcb.test.domain") ||
(host == "lyncwebintdca.test.domain") ||
(host == "lyncwebintdcb.test.domain")
IE is set to use automatic configuration script of
http://proxy.test.domain:8083/proxy.pac This file can be reached through and IE browser, downloaded and it's syntax read.
If I set my proxy server and exclusions manually within IE9 then they are adhered to. That is Lync 2013 is able to read.
My thinking: that some application may be iterferring with Lync 2013 getting to
http://proxy.test.domain:8083/proxy.pac or reading in the exclusions set within the file.
If I enter https://lync.test.domain into the browser URL search field I can see that it is being sent straight out to the proxy as opposed to bypassing it.
Does anyone have an example of their proxy.pac exclusion set for Lync 2013 just in case my syntax is not looking the best.
Cheers

Update to this issue - solution was to move the proxy exclusions to the top of the proxy.pac
Outcome resulted in Windows WinHTTP processing the the Lync proxy exclusions prior to the Lync.exe firing during logon. I don't believe you would see this in a typical infrastructure. Since initially looking into this issue I have been
able to show through packet traces, large periods of latency in delivery of desktop profile items due to backend profile storage issues.
In eddition this moving the exclusions to the top of the pac file I made use of substrings. I don't believe the use of substrings is any better or worst, but just easier for others to understand what the exclusion allows specifically.
Example of pac exclusion now:
if (url.substring(0,39) == "http://lyncdiscoverinternal.testdomain.") { return "DIRECT"; } //matches 31 characters including last . or period
I entered similar entries for all required exclusions. The result was Lync signing in within 6 seconds as opposed to the 40 second (through the user of legacy SRV records).

Lync 2013 client ews has not fully initialized

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