Lync 2013 Contact Troubleshooting - Searching contacts & Adding Contacts to Contact Lists

Running into some interesting issues with a new Lync 2013 deployment that I am having some problems finding troubleshooting steps and resolution for.
Topology
Lync 2013 installed in a very straight forward single-server, standard environment.
Active Directory on Windows 2012, functional level is 2003
Exchange in the environment is 2007
Testing Lync 2013 client on Windows 8
Windows 8 computer is NOT on the domain, but is on the same LAN
Windows 8 computer Outlook account is NOT configured for that Exchange server
Currently just testing functionality of searching for users and adding them to the client contact list. After reading through countless threads, I have run the local registry update to download address book on startup of Lync client on Windows 8, run
the update-csaddressbook and update-csuserdatabase with no errors.
What I am running into is when I search for a user through the client, I get proper results showing the user i was searching for, however, they show no presence and cannot be added to the contact list, giving the error "Cannot add, remove or move contacts
or groups at this time, please try again later"
(apparently running into issues uploading images)
However, if I search for sip:[email protected], presence shows up, I can add the user to the contact list and communicate with them no problem.
What would be the next steps for troubleshooting?

Hi,Justin,
Are these users newly created?If so please wait for 24 hours to have a test.
Also please check event viewer on Domain controller to check AD replication and synchronization are completed.
Besides,you can enable Lync server logging and client logging to get more specific information to see what happens to the address book service.
Regards,
Sharon
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Hi KJSTech1,
To better understand the issue, I would like to collect the following information for troubleshooting:
1. Group expansion is enabled and disabled by using the
Set-CsWebServiceConfiguration cmdlet. Please make sure
EnableGroupExpansion
parameter is set to
true .
http://technet.microsoft.com/en-us/library/gg398396.aspx
2. Can you run the command
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http://technet.microsoft.com/en-us/library/gg399009.aspx
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Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information
found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Lisa Zheng
TechNet Community Support

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Twitter |
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Can you add the contact by searching the SIP address?
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Lync 2013 Contact Troubleshooting - Searching contacts & Adding Contacts to Contact Lists

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