Lync 2013 disabled user can still login.

Ok. so we have this weird behavior and it's been driving us crazy for over a week. We have a lync 2013 deployment on a forest with several child domains.<o:p></o:p>
In the middle of the deployment, we noticed that our changes to the user characteristics were not being updated. Eg: we enable or disable
enterprise voice, no changes. We change the sip URI, log out, login, nothing, no changes. And we noticed that if we disable the user from Lync server (from the lync controlpanel), the user can still login. We assumed some lag on AD replication, but no, a user
can still login after a week!<o:p></o:p>
The deployment is a standard Lync 2013, single FE, with a single Edge server. We have enabled Enterprise voice, changes to the enterprise voice routes are
working, if we enable or disable a route we can see it on the client, but changes on the dialplan are not reflected.<o:p></o:p>
I can’t find any reference to this behavior. I know if I disable a user from the AD he can still signing into Lync, but this is different, we are disabling
the user from Lync server. We even removed the user completely from Lync and he can still use it as normal.<o:p></o:p>
We checked the user using adsiedit and the msrtcsip-userenabled is set to false, we even voided the certificate via lync console. Still able to use it.
Suggestions?
Thanks in advance.
Fabio Ricci.

Hi,
Please check if there is any error message on FE Server when the issue happen.
It seems to be the issue of CMS replication.
Please check CMS replication status by running Get-CsManagementStoreReplicationStatus.
If CMS replication not update to the latest version, run Invoke-CsManagementStoreReplication.
If the issue persists, please check Lync Server update, make sure Lync Server update to the latest version, and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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  • Lync 2013 mobile client can't see all fields in contact card

    We have deployed Lync 2013 infra in our organization, now we observed, mobile Lync client users are not able to see other users mobile number on contact card rest all information is visible.
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    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications

  • Old user can still access mailbox after removing msexch-masteraccountsid

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    I've changed the user mailbox and user by running the following command on the linked mailbox
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    Hi,
    Any update?
    Thanks.
    If you have feedback for TechNet Subscriber Support, contact
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    TechNet Community Support

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