Lync 2013 IM (OWA) Exchange integration - Only works internally

Hi Everyone
I have followed this tutorial which details how to integrate Lync with Exchange OWA:
http://social.technet.microsoft.com/wiki/contents/articles/13168.integrating-exchange-2013-owa-and-lync-server-2013.aspx#Acessando_o_OWA
Everything works perfectly internally, however when I browse to the external OWA website I cannot sign in with IM(inside OWA). My lync client works correctly over the internet as I can make video calls to other Lync users on my domain(application on an external
PC)
Can anyone point me in the right direction? It must be something simple as it works internally. OWA works correctly externally. I can login, send/receive emails etc. I just can't get the IM to sign in
(Edit):
Current setup:
1x Lync 2013 server which is accessible from the internet via an ARR IIS server
1x Edge server which faces the internet
1x Exchange 2013 server which is accessible from the internet via an ARR IIS server
Any help would be greatly appreciated

Hi,
Did you get any error message when integrating Lync server and OWA?
Please update to the latest version for Lync server and Exchange and test again.
Please make sure that the certificate you use on the MBX server is trusted by the Lync 2013 server and vice versa. Typically this means using certificates from a mutually trusted CA, perhaps the enterprise CA
You can troubleshooting with the help of the link below of “Troubleshooting tips for Exchange 2013 OWA IM Integration to Lync 2013”:
http://blogs.technet.com/b/jenstr/archive/2012/10/31/troubleshooting-tips-for-exchange-2013-owa-im-integration-to-lync-2013.aspx
If issue persists, you can try to use SIPStack tracing to collect reports:
http://www.microsoft.com/en-us/download/details.aspx?id=35453
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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    TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002717 (SIPStack,PeerCertificateKey::CacheDisplayName:PeerIdentityKey.cpp(450))( 00000034F5E7A198 ) Exit - cert name [c2nsi-svr-ex13.cantrelloffice.home]
    TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002718 (SIPStack,CPeerIdentityKey::SetDnsFqdn:PeerIdentityKey.cpp(810))( 00000034F5E7A198 ) Exit - set DNS FQDN to [c2nsi-svr-ex13.cantrelloffice.home]
    TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002719 (SIPStack,NegotiateLogic::ProcessPeerIdentity:NegotiateLogic.cpp(1143))( 1353035682 )( 00000034F5E7A178 ) Enter - peer=[c2nsi-svr-ex13.cantrelloffice.home]
    TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000271a (SIPStack,CConnection::ValidatePeerIdentity:Connection.cpp(544))( 1353035682 )( 00000034F5E68790 ) Enter
    TL_NOISE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000271b (SIPStack,CPeerIdentity::FindLogicalPeer:PeerIdentity.cpp(86))( 1353035682 )( 00000034F1906F10 ) Enter
    TL_NOISE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000271c (SIPStack,CPeerIdentity::LookupLogicalPeer_NonEP:PeerIdentity.cpp(124))( 1353035682 )( 00000034F1906F10 ) Enter
    TL_VERBOSE(TF_STACKTRACE) [1]11DC.1678::04/08/2014-01:15:49.882.0000271d (SIPStack,KSTImpl::QueryFirstByFqdn:KSTImpl.cpp(895))( 00000034F18FEF80 ) No matches for FQDN=[c2nsi-svr-ex13.cantrelloffice.home]
    TL_VERBOSE(TF_COMPONENT) [1]11DC.1678::04/08/2014-01:15:49.882.0000271e (SIPStack,RichResult::InternalAppendContext:RichResult.h(491))[1353035682]( 00000034F1EBE570 ) Context[0] is set to result [0xC3E93D6A(SIPPROXY_E_CONNECTION_UNKNOWN_SERVER)]
    TL_VERBOSE(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.0000271f (SIPStack,CPeerIdentity::LookupLogicalPeer_NonEP:PeerIdentity.cpp(154))( 1353035682 )( 00000034F1906F10 ) Exit - no match for the peer identity [c2nsi-svr-ex13.cantrelloffice.home]. Returned
    0xC3E93D6A(SIPPROXY_E_CONNECTION_UNKNOWN_SERVER)
    TL_ERROR(TF_NETWORK) [1]11DC.1678::04/08/2014-01:15:49.882.00002720 (SIPStack,NegotiateLogic::ProcessPeerIdentity:NegotiateLogic.cpp(1155))( 1353035682 )( 00000034F5E7A178 ) Exit - failed to validate peer with S2S FQDN. Returned 0xC3E93D6A(SIPPROXY_E_CONNECTION_UNKNOWN_SERVER)
    TL_ERROR(TF_CONNECTION) [1]11DC.1678::04/08/2014-01:15:49.882.00002721 (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(389))[1353035682] $$begin_record
    Severity: error
    Text: The peer is not a configured server on this network interface
    Peer-IP: 192.168.1.213:14339
    Transport: TLS
    Result-Code: 0xc3e93d6a SIPPROXY_E_CONNECTION_UNKNOWN_SERVER
    Data: fqdn="c2nsi-svr-ex13.cantrelloffice.home"
    $$end_record

  • Disable Lync 2013 Client and Exchange 2010 Integration

    Is it possible to disable integration to Exchange 2010 from a Lync 2013 client?  I found a key that works for Lync 2010 by setting HKLM\Software\Policies\Microsoft\Communicator\PersonalContactStoreOverride to 1.  That does not seem to do anything
    to a Lync 2013 client, nor have I been able to find a solution to disable it via Registry/GPO.  Some things I have found seem to indicate that key does is not used by a Lync 2013 client but that is somewhat speculation.  Can someone tell me if there
    is a key to disable this connectivity and disable it like what the key above does for 2010?  Thank you!

    Create a new-csclientpolicyentry -name "PersonalContactStoreOverride" -value "1" and assign it to a Client Policy
    see Raffaele's post at: http://social.technet.microsoft.com/Forums/lync/en-US/0762e036-1f9f-43a6-bb81-686864260c9d/how-to-install-the-lync-client-through-sms-with-personal-information-manager-set-to-none?forum=ocsplanningdeployment
    Please mark posts as answers/helpful if it answers your question.
    Blog
    Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

  • EWS not deployed anymore to Lync 2013 Desktop Clients, Mobile Clients still working fine

    Hello dear community,
    the subject of EWS in conjunction with Lync 2013 has been discussed a lot here .
    However, I could not find here any solution for my problem and I'm (almost) at my end.
    Following scenario - 1 x Lync 2013 BE server, 1 x Lync 2013 Edge server, 1 x reverse proxy (IIS ARR). This Lync 2013 deployment
    was installed about two months ago and integrated into existing IT landscape. Everything worked wonderfully - desktop and mobile clients were able to connect from inside and outside our organization, EMS was deployed to both desktop and mobile clients.
    After that there are no any configuration changes made on Lync server, and yesterday, shortly before an important presentation
    I've found, that EWS is not deployed anymore on all desktop clients. Mobile clients, however, continue to function smoothly.
    I have tried the following: restart Lync and reverse proxy servers - without success, Lync Connectivity Analyzer shows all
    green (internal and external), all relevant tests with Microsoft Remote Connectivity Analyzer were passed, also analysis using Wireshark brought nothing.
    I must to say that a week ago I installed SP3 for Exchange 2010 - can it may be because? Also appears more
    times a day the following error message in Event Viewer on the back-end server (language of operation system is German):
    Protokollname: Lync Server
    Quelle:        LS Storage Service
    Datum:         05.12.2013 19:23:14
    Ereignis-ID:   32054
    Aufgabenkategorie:(4006)
    Ebene:         Fehler
    Schlüsselwörter:Klassisch
    Benutzer:      Nicht zutreffend
    Computer:      SERVER-11.Speedpoint.local
    Beschreibung:
    EWS-AutoErmittlungsfehler im Speicherdienst.
    ExchangeAutodiscoverException: code=ErrorEwsAutodiscover, reason=GetUserSettings
    failed, smtpAddress = xxx, Autodiscover Uri=https://autodiscover.xxx.de/autodiscover/autodiscover.svc, Autodiscover WebProxy=<NULL> ---> Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed.
    Das Stammelement ist nicht vorhanden. ---> System.Xml.XmlException: Das Stammelement ist nicht vorhanden.
       bei System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
       bei System.Xml.XmlTextReaderImpl.ParseDocumentContent()
       bei System.Xml.XmlCharCheckingReader.Read()
       bei Microsoft.Exchange.WebServices.Data.EwsXmlReader.Read()
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
       --- Ende der internen Ausnahmestapelüberwachung ---
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetUserSettings(List`1 smtpAddresses, List`1 settings, Nullable`1 requestedVersion, Uri& autodiscoverUrl)
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetSettings[TGetSettingsResponseCollection,TSettingName](List`1 identities, List`1 settings, Nullable`1 requestedVersion, GetSettingsMethod`2 getSettingsMethod, Func`1 getDomainMethod)
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(List`1 smtpAddresses, List`1 settings)
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetSoapUserSettings(String smtpAddress, List`1 requestedSettings)
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
       bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
       --- End of inner exception stack trace ---
       bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
       bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.GetUserEwsSettings(StoreContext ctx, String smtpAddress, CacheMode cacheMode)
    Ursache: Der AutoErmittlungs-URI war nicht richtig konfiguriert oder nicht erreichbar. Eventuell besteht ein Problem mit dem Proxy, oder andere Fehler liegen
    vor.
    Lösung:
    Überprüfen Sie die Ereignisdetails. Überprüfen Sie, ob der URI des AutoErmittlungsdiensts ordnungsgemäß konfiguriert und erreichbar ist. Prüfen Sie, ob die Proxyeinstellungen ordnungsgemäß konfiguriert sind und der Proxy erreichbar ist. Prüfen Sie die Konfiguration
    der AutoErmittlung zwischen Lync und Exchange Autodiscovery anhand des Handbuchs zur Problembehandlung. Wenn das Problem weiterhin besteht, wenden Sie sich mit den Ereignisdetails an das Supportteam Ihrer Organisation.
    Ereignis-XML:
    < Event xmlns="">
      <System>
        <Provider Name="LS Storage Service" />
        <EventID Qualifiers="53158">32054</EventID>
        <Level>2</Level>
        <Task>4006</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-12-05T18:23:14.000000000Z" />
        <EventRecordID>19949</EventRecordID>
        <Channel>Lync Server</Channel>
        <Computer>SERVER-11.Speedpoint.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>ExchangeAutodiscoverException: code=ErrorEwsAutodiscover, reason=GetUserSettings failed, smtpAddress=xxx, Autodiscover Uri=https://autodiscover.xxx.de/autodiscover/autodiscover.svc, Autodiscover WebProxy=&lt;NULL&gt; ---&gt;
    Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed.
    Das Stammelement ist nicht vorhanden. ---&gt; System.Xml.XmlException: Das Stammelement ist nicht vorhanden.
       bei System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
       bei System.Xml.XmlTextReaderImpl.ParseDocumentContent()
       bei System.Xml.XmlCharCheckingReader.Read()
       bei Microsoft.Exchange.WebServices.Data.EwsXmlReader.Read()
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
       --- Ende der internen Ausnahmestapelüberwachung ---
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverRequest.InternalExecute()
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetUserSettings(List`1 smtpAddresses, List`1 settings, Nullable`1 requestedVersion, Uri&amp; autodiscoverUrl)
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetSettings[TGetSettingsResponseCollection,TSettingName](List`1 identities, List`1 settings, Nullable`1 requestedVersion, GetSettingsMethod`2 getSettingsMethod, Func`1 getDomainMethod)
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(List`1 smtpAddresses, List`1 settings)
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetSoapUserSettings(String smtpAddress, List`1 requestedSettings)
       bei Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)
       bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
       --- End of inner exception stack trace ---
       bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.SendGetUserSettingsRequest(StoreContext ctx, String smtpAddress)
       bei Microsoft.Rtc.Internal.Storage.Exchange.ExchangeContext.GetUserEwsSettings(StoreContext ctx, String smtpAddress, CacheMode cacheMode)
    < /Data>
      </EventData>
    < /Event>
    However Event ID
    32054
    was actually
    always there
    – even
    when everything
    worked fine -
    but with
    some another content.
    That's why I
    don't know
    if I
    should take it seriously.
    Thanks a lot in advance for your help!

    Hi MiF,
    The issue may cause by the Network Service account that the Lync Storage Service uses does not have access to the private key in used by the oAuth certificate. Please do with the following steps:
    Open MMC and add the “Certificates” Snap-in (Local Computer)
    Open Personal | Certificates and find the the Certificate being used for OAuth (use the Lync “Get-CsCertificate -Type OAuthTokenIssuer” cmdlet to find the serial number of the OAuth certificate).
    Right-click | “All Tasks” | “Manage Private Keys”
    Add Permissions for “Network Service” account (the defaults Full control and Read).
    Please also check registry key on client computer.
    If the HKCU\Software\Microsoft\ Office\15.0\Lync \[User SMTP Address]\Autodiscovery registry key does not exist on the user’s workstation, then it likely means that one of the following failures
    have occurred:
    Lync was unable to locate a valid DNS A record or SRV record for the Autodiscover site
    Certificate assigned to Autodiscover site is not trusted by the Lync workstation
    More details:
    http://www.microsoft.com/en-in/download/confirmation.aspx?id=15668
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Lync 2013 mobility and external access not working

    Hi all.
    I installed and configured Lync Server 2013 Front End and Lync Server 2013 Edge on Windows Server 2012 R2.
    Internal lync clients (not mobile) can successfully connect to server and everything works fine for them. External users can connect only with manual configuration of address of external lync server in lync client, autodiscovery doesn't work.
    I also installed and configured IIS ARR Reverse Proxy on Windows Server 2012 R2 using this article -
    http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx. But it doesn't work too. When I try to connect I get 'Unable to connect to the server. Check your network connection or the server address and
    try again'.
    I configured dns records in the external dns zone.
    For Edge:
    sip.extdomain.ru – IP1
    lyncwebconf.extdomain.ru – IP2
    lyncav.extdomain.ru – IP3
    For Reverse Proxy:
    lyncdialin.extdomain.ru - IP4
    lyncmeet.extdomain.ru - IP4
    lyncextweb.extdomain.ru - IP4
    lyncdiscover.extdomain.ru - IP4
    I issued all needed certificates by the internal CA and added following alternative names.
    For FE certificate:
    sip.cherry.loc
    lync.cherry.loc
    dialin.cherry.loc
    meet.cherry.loc
    admin.cherry.loc
    lyncdiscoverinternal.cherry.loc
    lyncdiscover.cherry.loc
    lyncdialin.extdomain.ru
    lyncmeet.extdomain.ru
    lyncextweb.extdomain.ru
    lyncdiscover.extdomain.ru
    For Edge external and Reverse Proxy:
    lyncav.extdomain.ru
    sip.extdomain.ru
    lyncwebconf.extdomain.ru
    lyncdialin.extdomain.ru
    lyncmeet.extdomain.ru
    lyncextweb.extdomain.ru
    lyncdiscover.extdomain.ru
    cherry.loc
    The root certificate of internal CA installed on all servers and client devices.
    Using Wireshark I see that Reverse Proxy communicating with FE on port 4443.
    Here is an excerpt from mobile client log.
    GET https://lyncdiscover.extdomain.ru/?sipuri=sip:[email protected]
    Request Id: 0x6f54648
    HttpHeader:Cache-Control no-cache
    HttpHeader:Content-Length 1006
    HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
    HttpHeader:Date Mon, 22 Sep 2014 11:17:45 GMT
    HttpHeader:Expires -1
    HttpHeader:Pragma no-cache
    HttpHeader:Server Microsoft-IIS/8.5
    HttpHeader:StatusCode 200
    HttpHeader:X-AspNet-Version 4.0.30319
    HttpHeader:X-Content-Type-Options nosniff
    HttpHeader:X-MS-Server-Fqdn lync.cherry.loc
    HttpHeader:X-Powered-By ASP.NET, ARR/2.5
    Ôªø<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-
    instance" AccessLocation="External"><Root><Link token="Domain" href="https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=extdomain.ru" /><Link token="User" href="https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru" 
    /><Link token="Self" href="https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root?originalDomain=extdomain.ru" /><Link token="OAuth"
    href="https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=extdomain.ru" /><Link token="External/XFrame" href="https://lync.cherry.loc/Autodiscover/XFrame/XFrame.html" /><Link
    token="Internal/XFrame" href="https://lync.cherry.loc/Autodiscover/XFrame/XFrame.html" 
    /><Link token="XFrame" href="https://lync.cherry.loc/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
    </ReceivedResponse>
    2014-09-22 15:17:53.041 Lync[299:715a000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/119:location value is external
    2014-09-22 15:17:53.042 Lync[299:715a000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is
    https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    2014-09-22 15:17:53.042 Lync[299:715a000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x6f54648)
    2014-09-22 15:17:53.042 Lync[299:3c2a218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2014-09-22 15:17:53.043 Lync[299:3c2a218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
    2014-09-22 15:17:53.043 Lync[299:3c2a218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with
    url = https://lyncdiscover.extdomain.ru/?sipuri=sip:[email protected], userUrl = https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru, status = S_OK (S0-0-0)
    2014-09-22 15:17:53.043 Lync[299:3c2a218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x6f54648): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer
    2014-09-22 15:17:53.044 Lync[299:3c2a218c] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (cherry) username (user) password.empty() (0) certificate.isValid() (0)
    privateKey.empty() (1) compatibleServiceIds(1)
    2014-09-22 15:17:53.044 Lync[299:3c2a218c] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url
    https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    2014-09-22 15:17:53.044 Lync[299:3c2a218c] INFO TRANSPORT CMetaDataManager.cpp/458:Sending Unauthenticated get to get the web-ticket url
    2014-09-22 15:17:53.044 Lync[299:3c2a218c] INFO TRANSPORT CTransportThread.cpp/135:Added Request() to Request Processor queue
    2014-09-22 15:17:53.045 Lync[299:3c2a218c] INFO TRANSPORT CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    2014-09-22 15:17:53.045 Lync[299:659a000] INFO TRANSPORT CTransportThread.cpp/347:Sent Request() to Request Processor
    2014-09-22 15:17:53.045 Lync[299:3c2a218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(0x6e83da8)
    2014-09-22 15:17:53.045 Lync[299:659a000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential
    for serviceId (4) type (1)!
    2014-09-22 15:17:53.046 Lync[299:3c2a218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1263:Submitting Authenticated AutoDiscovery request to
    https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    2014-09-22 15:17:53.046 Lync[299:659a000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest>
    GET https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    Request Id: 0x133b6a8
    HttpHeader:Accept
    </SentRequest>
    2014-09-22 15:17:53.046 Lync[299:659a000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x6e73850 for url - https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user with persistent id as 16
    2014-09-22 15:17:53.047 Lync[299:659a000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url 
    https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru. Sending over direct connection.
    2014-09-22 15:17:53.050 Lync[299:659a000] ERROR TRANSPORT CHttpConnection.cpp/1029:Request Type = 0x%u0x6e743a0 Error domain = kCFErrorDomainCFNetwork code = 0x2 ErrorDescription = The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.) ErrorFailureReason
    = ErrorRecoverySuggestion =  
    2014-09-22 15:17:53.050 Lync[299:659a000] ERROR UTILITIES CHttpConnection.cpp/958:GetAddrInfo returned error 0x8
    2014-09-22 15:17:53.050 Lync[299:659a000] INFO UTILITIES CHttpStreamPool.cpp/467:Releasing stream 0x6e73850.
    2014-09-22 15:17:53.050 Lync[299:659a000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x6e73850.
    2014-09-22 15:17:53.051 Lync[299:659a000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
    2014-09-22 15:17:53.051 Lync[299:659a000] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
    2014-09-22 15:17:53.051 Lync[299:659a000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential
    for serviceId (4) type (1)!
    2014-09-22 15:17:53.052 Lync[299:659a000] INFO TRANSPORT TransportUtilityFunctions.cpp/689:<SentRequest>
    GET https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    Request Id: 0x133b6a8
    HttpHeader:Accept
    </SentRequest>
    2014-09-22 15:17:53.052 Lync[299:659a000] INFO UTILITIES CHttpStreamPool.cpp/399:Allocating stream 0x14102a0 for url - https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user with persistent id as 16
    2014-09-22 15:17:53.053 Lync[299:659a000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/435:CHttpProxyHelper::discoverProxy : No proxy found for url
    https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru. Sending over direct connection.
    2014-09-22 15:17:53.056 Lync[299:659a000] ERROR TRANSPORT CHttpConnection.cpp/1029:Request Type = 0x%u0x14080f0 Error domain = kCFErrorDomainCFNetwork code =
    0x2 ErrorDescription = The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.) ErrorFailureReason = ErrorRecoverySuggestion =
    2014-09-22 15:17:53.056 Lync[299:659a000] ERROR UTILITIES CHttpConnection.cpp/958:GetAddrInfo returned error 0x8
    2014-09-22 15:17:53.056 Lync[299:659a000] INFO UTILITIES CHttpStreamPool.cpp/467:Releasing stream 0x14102a0.
    2014-09-22 15:17:53.056 Lync[299:659a000] INFO UTILITIES CHttpStreamPool.cpp/599:Releasing stream 0x14102a0.
    2014-09-22 15:17:53.057 Lync[299:659a000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
    2014-09-22 15:17:53.057 Lync[299:659a000] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
    2014-09-22 15:17:53.057 Lync[299:659a000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x133b6a8)
    2014-09-22 15:17:53.058 Lync[299:3c2a218c] INFO TRANSPORT CMetaDataManager.cpp/572:Received response for meta data request of type 60 with status 570556417
    2014-09-22 15:17:53.058 Lync[299:3c2a218c] ERROR TRANSPORT CMetaDataManager.cpp/588:Unable to get a response to an unauthenticated get to url
    https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    2014-09-22 15:17:53.059 Lync[299:3c2a218c] INFO TRANSPORT CAuthenticationResolver.cpp/208:MetaData retrieval for url https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru completed with status 570556417
    2014-09-22 15:17:53.059 Lync[299:3c2a218c] INFO TRANSPORT CAuthenticationResolver.cpp/238:Deleting 1 pended Meta data requests for url
    https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    2014-09-22 15:17:53.059 Lync[299:3c2a218c] ERROR TRANSPORT CAuthenticationResolver.cpp/334:Unable to get the meta data for server url
    https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=extdomain.ru
    2014-09-22 15:17:53.059 Lync[299:3c2a218c] INFO TRANSPORT CAuthenticationResolver.cpp/337:Failing request to the request manager
    2014-09-22 15:17:53.060 Lync[299:3c2a218c] INFO TRANSPORT CRequestManager.cpp/284:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
    2014-09-22 15:17:53.060 Lync[299:3c2a218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2014-09-22 15:17:53.060 Lync[299:3c2a218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1358:Received autodiscovery response with status E_ConnectionError (E2-2-1)
    2014-09-22 15:17:53.060 Lync[299:3c2a218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1316:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
    2014-09-22 15:17:53.061 Lync[299:3c2a218c] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
    2014-09-22 15:17:53.061 Lync[299:3c2a218c] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
    2014-09-22 15:17:53.061 Lync[299:3c2a218c] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
    2014-09-22 15:17:53.061 Lync[299:3c2a218c] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
    2014-09-22 15:17:53.062 Lync[299:3c2a218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest (0x6e83da8): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend
    timer
    2014-09-22 15:17:53.062 Lync[299:3c2a218c] INFO UI CMAlertViewController.mm/87:ObservableListItem Added event received
    2014-09-22 15:17:53.062 Lync[299:3c2a218c] INFO UI CMAlertViewController.mm/97:showalert is 1
    2014-09-22 15:17:53.063 Lync[299:3c2a218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-09-22 15:17:53.063 Lync[299:3c2a218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-09-22 15:17:53.063 Lync[299:3c2a218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-09-22 15:17:53.063 Lync[299:3c2a218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-09-22 15:17:53.063 Lync[299:3c2a218c] INFO UI CMConversationCommon.mm/43:not signed in
    2014-09-22 15:17:53.064 Lync[299:3c2a218c] INFO UI CMNotificationManager.mm/697:desired view is alert, size 1
    2014-09-22 15:17:53.064 Lync[299:3c2a218c] INFO UI CMNotificationManager.mm/737:adding the desired view
    2014-09-22 15:17:53.065 Lync[299:3c2a218c] INFO UI CMNotificationManager.mm/472:reposition floating views
    2014-09-22 15:17:53.065 Lync[299:3c2a218c] INFO UI CMAlertViewController.mm/104:showalert is 1
    2014-09-22 15:17:53.065 Lync[299:3c2a218c] INFO UI CMAlertViewController.mm/108:showalert is 0
    2014-09-22 15:17:53.066 Lync[299:3c2a218c] INFO UI CMUIUtil.mm/410:Mapping error code = 0x22020001, context = , type = 201
    2014-09-22 15:17:53.066 Lync[299:3c2a218c] INFO UI CMUIUtil.mm/1708:Mapped error message is 'Unable to connect to the server. Check your network connection or the server address and try again. 

    Result of Lync Connectivity Analyzer.
    External Auto discover service : https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root
    Starting Lync server autodiscovery
    Please wait; this test may take several minutes to complete...
    Starting automatic discovery for secure (HTTPS) internal channel
    lyncdiscoverinternal.extdomain.ru can't be resolved by the DNS server. Skipping internal discovery.
    Starting automatic discovery for secure (HTTPS) external channel
    Server discovery has completed for https://lyncdiscover.extdomain.ru/.
    Automatic discovery results for https://lyncdiscover.extdomain.ru/
    Access Location : Internal
    SIP Server Internal Access : lync.cherry.loc
    SIP Server External Access : sip.extdomain.ru
    SIP Client Internal Access : lync.cherry.loc
    SIP Client External Access : sip.extdomain.ru
    Internal Auth broker service : https://lync.cherry.loc/Reach/sip.svc
    External Auth broker service : https://lync.cherry.loc/Reach/sip.svc
    Internal Auto discover service : https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root
    External Auto discover service : https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root
    Internal MCX service : https://lync.cherry.loc/Mcx/McxService.svc
    External MCX service : https://lync.cherry.loc/Mcx/McxService.svc
    Internal UCWA service : https://lync.cherry.loc/ucwa/v1/applications
    External UCWA service : https://lync.cherry.loc/ucwa/v1/applications
    Internal Webscheduler service : https://lync.cherry.loc/Scheduler
    External Webscheduler service : https://lync.cherry.loc/Scheduler
    Total server discovery time: 5,0 seconds
    Server discovery succeeded for secure (HTTPS) external channel against URL https://lyncdiscover.extdomain.ru/
    Starting automatic discovery for unsecure (HTTP) external channel
    Couldn't connect to URL http://lyncdiscover.extdomain.ru/[email protected] (HTTP status code NotAcceptable)
    Server discovery failed for unsecured external channel against http://lyncdiscover.extdomain.ru/
    Starting the requirement tests for Lync Mobile 2013 App
    Please wait; this test may take several minutes to complete...
    Testing the app requirements using the following discovery response:
    Access Location : Internal
    SIP Server Internal Access : lync.cherry.loc
    SIP Server External Access : sip.extdomain.ru
    SIP Client Internal Access : lync.cherry.loc
    SIP Client External Access : sip.extdomain.ru
    Internal Auth broker service : https://lync.cherry.loc/Reach/sip.svc
    External Auth broker service : https://lync.cherry.loc/Reach/sip.svc
    Internal Auto discover service : https://lync.cherry.loc/Autodiscover/AutodiscoverService.svc/root
    Internal MCX service : https://lync.cherry.loc/Mcx/McxService.svc
    External MCX service : https://lync.cherry.loc/Mcx/McxService.svc
    Internal UCWA service : https://lync.cherry.loc/ucwa/v1/applications
    External UCWA service : https://lync.cherry.loc/ucwa/v1/applications
    Internal Webscheduler service : https://lync.cherry.loc/Scheduler
    External Webscheduler service : https://lync.cherry.loc/Scheduler
    Starting tests for Mobility (UCWA) service
    Verifying internal Ucwa service: https://lync.cherry.loc/ucwa/v1/applications
    Successfully created the UCWA service
    Completed tests for Mobility (UCWA) service
    Verification failed for Mobility (UCWA) service. The service could not be reached from an external network.
    Select All results above for more information about the failures. Detailed information can also be found in the log file.
    Your deployment meets the minimum requirements for Lync Mobile 2013 App.

  • Exchange server 2013 ECP, OWA, Exchange Management Shell, Outlook access and a few more problems.

    Good Morning,
    I really need some help please.
    Our Server 2012 std. with Exchange 2013 std. installation was running like a dream. The tech responsible for our installation left the company to work in the UK and reported to us that there were minor issues with the installation that
    needed attention.
    on investigation we have found issues in that we cannot access ECP or OWA and in fact Internet explorer most of the time. on further investigation we found management shell for exchange gives errors on start up and new users and outlook cannot
    be added to the domain.
    On contacting the tech via phone he said he had issues with Certificates but could not help any further.
    I have googled the problems and read much in TechNet and believe that in order not to make things worse than they are to approach those that know more than I do at present. I am not sure where to start right now.
    Where do I start?????
    ps. There does not seem to be any backups that we can fall back on.
    regards  Tom

    Hi Winnie,
    Please check me on this. Authentication seems to be incorrectly configured.
    Attached below is the output from the commands you requested me to run.
    ecp
    Identity                      : NORTH2012-SERV\ecp (Exchange Back End)
    InternalAuthenticationMethods : {Ntlm, WindowsIntegrated}
    BasicAuthentication           : False
    WindowsAuthentication         : True
    DigestAuthentication          : False
    FormsAuthentication           : False
    LiveIdAuthentication          : False
    AdfsAuthentication            : False
    OAuthAuthentication           : False
    ExternalAuthenticationMethods : {Fba}
    Identity                      : NORTH2012-SERV\ecp (Default Web Site)
    InternalAuthenticationMethods : {Basic, Fba}
    BasicAuthentication           : True
    WindowsAuthentication         : False
    DigestAuthentication          : False
    FormsAuthentication           : True
    LiveIdAuthentication          : False
    AdfsAuthentication            : False
    OAuthAuthentication           : False
    ExternalAuthenticationMethods : {Fba}
    OWA
    Identity                      : NORTH2012-SERV\owa (Exchange Back End)
    InternalAuthenticationMethods : {Ntlm, WindowsIntegrated}
    BasicAuthentication           : False
    WindowsAuthentication         : True
    DigestAuthentication          : False
    FormsAuthentication           : False
    LiveIdAuthentication          : False
    AdfsAuthentication            : False
    OAuthAuthentication           : False
    ExternalAuthenticationMethods : {Fba}
    Identity                      : NORTH2012-SERV\owa (Default Web Site)
    InternalAuthenticationMethods : {Basic, Fba}
    BasicAuthentication           : True
    WindowsAuthentication         : False
    DigestAuthentication          : False
    FormsAuthentication           : True
    LiveIdAuthentication          : False
    AdfsAuthentication            : False
    OAuthAuthentication           : False
    ExternalAuthenticationMethods : {Fba}
    regards
    Tom

  • Lync 2010 and Lync 2013 blinking icon in taskbar not working properly

         Hi,
         We're experiencing a strange behaviour. Lync IM notifications are supposed to work this way below:
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         3) After a few seconds, a coloured icon remains in the task bar
         Some of our users, both Lync 2010 and Lync 2013, go 1) and 2) but then icon won't remain in the task bar, so they don't realize they have a conversation waiting (Windows XP and Windows 7).
         If they open the icon, the conversation is there and coloured, and they can answer.
         In my computer, it has also happened but most of the time it works fine (testing it, maybe it works 15 times and fails 1). Nevertheless, a lot of people is suffering from this strange behaviour.
         We have looked into the causes but haven't found anything.
         Any clue?
         Thanks!

    How long have you seen the problem?
    What version of your Lync client? Try to update your Lync client to the latest version.
    Try to repair office 2013.
    Uninstall and reinstall Lync 2010.
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    TechNet Community Support

  • Google iPad Sync Microsoft Exchange - Sync only works in One Direction

    I have setup my iPad to sync with Google calendar using Microsoft Exchange, which supposes to work bidirectionally.
    I found that it only works in one direction such that anything in my Google calendar (includes all the subscribed calendars in Google) got sync to my iPad. After I add a new event in my Google calendar, it is pushed to my iPad.
    On the other hand, any new event I add to my iPad calendar is not updated and shown in my Google calendar. This means the sync works only in one direction:
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    iPad Calendar Event. --- sync ---> Google Calendar << FAILED >> (Event entered to my iPad never shows in the Google Calendar)
    Sync works unidirectionally but not bidirectionally
    Anyone has encounter this problem and is there any solution?
    iPad   iOS 3.1   PC Windows 7 / using Google & iPad Calendar  

    I am having the same problem. Would be good to have a solution.

  • Google iPhone Sync  Microsoft Exchange - Sync only works in One Direction

    I have setup my iPhone to sync with Google calendar using Microsoft Exchange, which supposes to work bidirectionally.
    I found that it only works in one direction such that anything in my Google calendar (includes all the subscribed calendars in Google) got sync to my iPhone. After I add a new event in my Google calendar, it is pushed to my iPhone.
    On the other hand, any new event I add to my iPhone calendar is not updated and shown in my Google calendar. This means the sync works only in one direction:
    Google Calendar Event --- sync ---> iPhone (works perfectly and the event is pushed almost pushed instantly)
    iPhone Calendar Event. --- sync ---> Google Calendar << FAILED >> (Event entered to my iPhone never shows in the Google Calendar)
    Sync works unidirectionally but not bidirectionally
    Anyone has encounter this problem and is there any solution?
    Message was edited by: Stanley Wong
    Message was edited by: Stanley Wong

    I don't think the solutions here are for the question that's posed.
    I have an Exchange account set up on my iPhone 4. I want my Exchange calendar to sync with my Google calendar. I set up Google Sync, and I can see both calendars. However, there doesn't seem to be a way to get the two calendars to sync with each other. i.e., if I create an event on my iPhone, it doesn't push to both calendars. I have to pick one or the other.
    The solution Stanley Wong suggested only sets Google as your default calendar; it doesn't actually sync the calendar events between the Exchange and the Google calendars. Unless I missed something?
    Is there a solution for actually syncing the two calendars with each other? It seems like we should be able to create an event on the iPhone and have it sync to both phones without having to have Outlook open on a PC and using Google Calendar Sync to do that.

  • Lync 2013 SQL versus Exchange Archiving

    Our organization has setup an internal lab for Lync and is trying to decide what the best option would be for deploying archiving with Lync and what the pros vs cons are.
    We currently have one Lync 2013 FE Server and an Exchange 2010 server, which I already know does not support archiving. Would it be best to deploy a SQL server for archiving or upgrade Exchange 2010 to 2013? We can do either, but was is the recommended approach
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    I was planning on utilizing SQL server as the preferred for approach and so we don't have to upgrade Exchange -- just seems easier and will keep any additional load off the Exchange server and once deployed to a production environment. 
    Thanks.

    Agree with Michael.
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    TechNet Community Support

  • Lync 2013 standard deployment: Exchange 2010 Sharepoint 2010 and outlook 2007 collaboration

    HI
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    2. what Cals do we require for presence to be available in SharePoint we currently have standard sharepoint cals?
    3. what new features will we loose if we install 2010 lync software.
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    J

    Hi,
    If you use Lync 2013 client with Outlook, multiple functions will not be achieved, such as: customize Outlook meeting invitations (add logo, help URL, disclaimer, footer text), in Outlook, configure meeting option to mute attendee audio and video by default,
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    More details:
    https://technet.microsoft.com/en-us/library/gg412817.aspx
    For the CAL requirement, you can refer to following link:
    Lync Licensing Guide
    You can refer to the link below of “What’s new for clients in Lync Server 2013” to understand the new features for Lync 2013:
    https://technet.microsoft.com/en-us/library/jj204933.aspx
    If you use Lync 2013 mobile clients, you can communicate with 2010 users with no possible.
    Best Regards,
    Eason Huang
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Eason Huang
    TechNet Community Support

  • Lync 2013 Display photos do no display correctly internally

    Hey guys, really need some help with this one so I will provide as much detail as possible (sorry for the lengthy post):
    We have Lync 2013, Exchange 2010 and AD is at a 2003 functional level.
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    3 Lync Front end servers (2013) (All located at central HQ)
    2 Lync edge server (2013) (All located at central HQ)
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    About 100 HP 4110 Lync Edition Desk phones
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    Enterprise

    Can you see the pictures being cached in \users\username\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]\Photo ?  You can see me poking around in a pic here for reference:
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    If you rename to jpg you should see if they're new or old. 
    I'd like to see if you switch a few users to websearchonly for ABS info, if it would make a difference:
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    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications
    This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • Streaming only Works Internally

    Hi,
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  • Lync 2013: PowerPoint or whiteboard sharing not working (Error ID 3110 (source ID 243). )

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    Desktop sharing and Application sharing is working properly.
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