Lync 2013 integration with Avaya Communication Manager Version 5.2 and Avaya Session Manager 6.3

Hi Team,
I have a situation, We have done integration between Avaya Communication Manager Version 5.2, Avaya Session Manager 6.3 and Lync 2013.
I’m able to make lync to lync call via extension number but not lync to avaya extension vice versa and lync to mobile calls. Will appreciate your help.
A PBX gateway has been marked as less-preferred.
Gateway name: sm.contoso.com
Response Code: 400
Consecutive Failure occurrences: 29
Cause: The gateway responded with the same failure response multiple consecutive times and is being marked as less-preferred.
Resolution:
Verify that the gateway is functioning correctly.

Did you add Avaya Session Manager as a PSTN gateway in Lync Topology?
Did you create dial plan and related normalization rule for extension in Avaya telephone system.
Which guide did you use to integrate Avaya Aura Session Manager with Lync Server?
You can check the following deployment guide:
http://www.microsoft.com/en-hk/download/details.aspx?id=41152
Lisa Zheng
TechNet Community Support

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