Lync 2013 isn't saving conversation history in Lync, Saves to Outlook just fine.

Question

So in my Lync client, I have the Conversations icon that has tabs under it for All, Missed, and Calls.
All of those tabs are blank in my program.  They said "You'll see your recent conversations here", but there's nothing there.  I do see my old conversations in Outlook just fine, but Lync itself isn't saving them.
What's even worse is that my Conversations icon has a '5' next to it and says I have 5 missed conversations.  I click it and the tabs are blank.
Any thoughts on this?  Most issues I see are when Outlook isn't logging the conversations so my issue is backwards...

Answer 1

Hi,
Please check your settings:
1. On the Lync main window, click Options button, and then click Personal;
2. In the Personal information manager section, select "Microsoft Exchange Or Microsoft Outlook" from Dropdownlist;
3. Checked all checkboxes under this field;
4. Exit Lync 2013 and restart it;
5. Check the result.
If the issue still persists, please try to repair this Office program:
Repair Office programs
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
Best regards,
Karen Hu