Lync 2013 mobile client can't see all fields in contact card

We have deployed Lync 2013 infra in our organization, now we observed, mobile Lync client users are not able to see other users mobile number on contact card rest all information is visible.
Is there  any workaround or fix to resolve this issue. Appreciate quick help.

That's effectively by design (but a popular complaint).  The workaround is to put the users who's mobile numbers you need in your Outlook contact list.  There's another workaround related to setting the privacy relationship, but you have to coordinate
it with many people which is not too feasible.
Here are others upset about it:
http://ammarhasayen.com/2013/09/25/lync-2013-mobile-contact-card-not-showing-mobile-number/
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SWC Unified Communications

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    None, AutoInternalSecureD, AutoInternalUnsecureD, AutoExternalSecureD, AutoExternalUnsecureD, ManualDNSFail, ManualSecureD, ManualUnsecureD, AuthBrokerInternalLMXCheckGET, AuthBrokerInternalLMXCheckPOST, AuthBrokerExternalLMXCheckGET, AuthBrokerExternalLMXCheckPOST,
    MobilityMCXInternalLMXCheckGET, MobilityMCXInternalLMXCheckPOST, MobilityMCXExternalLMXCheckGET, MobilityMCXExternalLMXCheckPOST, LMXSIPServerInternalDNS, LMXSIPServerExternalDNS, MobilityUCWAInternalCheckPOST, MobilityUCWAExternalCheckPOST
    Automatic discovery of the Lync server failed. Please verify the server requirements at
    http://go.microsoft.com/fwlink/?LinkId=278998 . Lync mobile apps do not require automatic discovery. You could enter the server FQDN manually and test connectivity again.
    Microsoft Lync Connectivity Analyzer cannot analyze deployment readiness until a discovery test has completed successfully.

    Hi 
    Is that Port 443 opened? check the fire wall.
    is that external Lync clients are logging in with out any issues.
    by seeing the Log it is unable to connect on port 443
    Unable to connect to the remote server ---> System.Net.Sockets.SocketException: An attempt was made
    to access a socket in a way forbidden by its access permissions 192.168.89.25:443
    For troubleshooting the Mobility issues follows this
    http://blogs.technet.com/b/nexthop/archive/2012/02/21/troubleshooting-external-lync-mobility-connectivity-issues-step-by-step.aspx
    Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

  • Lync 2013 android client fails to login bug when ISP overrides DNS

    Hello all,
    I've noticed an issue occurring in the latest Android client (as of 3/9/2015) with internet networks where the provider resolves all DNS queries to an IP address (e.g. T-Mobile, Cox Cable, and lots of others).
    Essentially, sometimes I have noticed my android client stuck on "Signing in".  The diagnostic logs show that the client is attempting to resolve http://lyncdiscover.contoso.com (which is not resolvable
    externally), but T-Mobile is sending it into a search engine.  The app continues to try to connect despite not realizing that it really did not resolve properly.  See below logs.
    <html><head><meta http-equiv="refresh" content="0;url=http://lookup.t-mobile.com/index.php?origURL=http://lyncdiscoverinternal.contoso.com/"/></head><body><script type="text/javascript">window.location="http://lookup.t-mobile.com/index.php?origURL="+escape(window.location)+"&r="+escape(document.referrer);</script></body></html>
    </ReceivedResponse>
    Mar 9, 2015 8:26:50 AM ERROR LYNC: ERROR TRANSPORT /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/transport/common/private/TransportUtilityFunctions.cpp/1874:Accept-types (application/vnd.microsoft.rtc.autodiscover+xml;v=1) not found in Content-Type response from server (text/html). Not decoding.
    Mar 9, 2015 8:26:50 AM INFO LYNC: INFO TRANSPORT /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/transport/requestprocessor/private/CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x9a306048)
    Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscoverinternal.contoso.com/, Hops = 1, status = E_ResponseUnknown (E2-1-5)
    Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CTransportRequestRetrialQueue.cpp/725:Response received for req. UrlTrustResolver(0x9a306048): E_ResponseUnknown (E2-1-5) (RemoteNetworkPermanentError); Done with req.; Stopping resend timer
    Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = E_ResponseUnknown (E2-1-5), url = http://lyncdiscoverinternal.contoso.com/
    Mar 9, 2015 8:26:50 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected], userUrl = , status = E_ResponseUnknown (E2-1-5)
    Mar 9, 2015 8:26:50 AM DEBUG SigningInActivity: onStop()
    Mar 9, 2015 8:26:50 AM DEBUG SigninActivity: onStop()
    Mar 9, 2015 8:27:20 AM DEBUG HubActivity: onPause()
    Mar 9, 2015 8:27:20 AM DEBUG MyStatusFragment: onPause()
    Mar 9, 2015 8:27:20 AM DEBUG ContactsFragment: onPause()
    Mar 9, 2015 8:27:20 AM DEBUG HubActivity: onStop()
    Mar 9, 2015 8:27:20 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/objectmodel/private/CApplication.cpp/944:CApplication::serialize() called
    Mar 9, 2015 8:27:20 AM VERBOSE LYNC: VERBOSE APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/privateandroid/CCredentialStore.cpp/90:storing credentials for service:0
    Mar 9, 2015 8:27:20 AM VERBOSE LYNC: VERBOSE APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/privateandroid/CCredentialStore.cpp/90:storing credentials for service:1
    Mar 9, 2015 8:27:20 AM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/objectmodel/private/CBasePersistableEntity.cpp/179:Storing 1 out-of-sync Object Models took 32ms
    Mar 9, 2015 8:27:20 AM INFO LYNC: INFO UTILITIES /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/platform/persistentstorage/private/CBasePersistableComponent.cpp/245:Storing 3 out-of-sync components took 1ms
    Mar 9, 2015 8:27:20 AM INFO PreferencesManager: commit is called on
    Mar 9, 2015 8:27:20 AM DEBUG MyStatusFragment: onStop()
    Mar 9, 2015 8:27:20 AM DEBUG ContactsFragment: onStop()
    Mar 9, 2015 8:27:27 AM ERROR HttpConnection: org.apache.http.conn.HttpHostConnectException: Connection to https://lyncdiscoverinternal.contoso.com refused
    at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:183)
    at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
    at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
    at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
    at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
    at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
    at com.microsoft.office.lync.platform.http.HttpEngine.execute(HttpEngine.java:502)
    at com.microsoft.office.lync.platform.http.HttpConnection$1.run(HttpConnection.java:219)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:422)
    at java.util.concurrent.FutureTask.run(FutureTask.java:237)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)
    at java.lang.Thread.run(Thread.java:818)
    Caused by: java.net.ConnectException: failed to connect to /198.105.244.104 (port 443) after 180000ms: isConnected failed: ECONNREFUSED (Connection refused)
    at libcore.io.IoBridge.isConnected(IoBridge.java:238)
    at libcore.io.IoBridge.connectErrno(IoBridge.java:171)
    at libcore.io.IoBridge.connect(IoBridge.java:122)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:183)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:456)
    at java.net.Socket.connect(Socket.java:882)
    at org.apache.http.conn.scheme.PlainSocketFactory.connectSocket(PlainSocketFactory.java:119)
    at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:144)
    ... 12 more
    Caused by: android.system.ErrnoException: isConnected failed: ECONNREFUSED (Connection refused)
    at libcore.io.IoBridge.isConnected(IoBridge.java:223)
    ... 19 more
    Since DNS overrides by ISPs are a common occurance, I believe the app should properly handle this situation.  I installed an app to override my DNS and use Google's DNS servers, and the client connects fine.

    Hi,
    Did you login Lync 2013 mobile client internal or external the company?
    Did the issue also happen for IOS/Windows Phones or just happen for Android Phones?
    Please try to check if the issue only happen for your mobile Lync client or also happen for other Android mobile clients.
    If the issue only happen for your Android mobile, please try to uninstall Lync client and install the latest version from Android Market and test the issue again.
    If the issue happen for multiple mobile clients, please double check the Reverse Proxy settings, if you use IIS ARR for Reverse Proxy, you can troubleshooting with the help of the link below:
    http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx
    Best Regards,
    Eason Huang
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected].
    Eason Huang
    TechNet Community Support
    Ok, I figured out that I had a partial misconfiguration, but the existing client behavior still leads to long delays on a variety of networks.  I had the reverse proxy forwarding into port 80 instead of 8080, which seemingly caused problems
    during the second autodiscovery phase after the first timed out.   I have since confirmed that it's not just T-Mobile, but any such provider (e.g. Cox Cable, see below) that resolves all DNS entries.
    Essentially, the following is happening:
    1) Client attempts to resolve lyncdiscoverinternal first.
    2) DNS record resolves to ISP's website, because they resolve everything and will return their own page if the entry really doesn't exist.
    3) Lync client continues to try to connect to the ISP's address, and sits for at least a minute until it eventually falls to the lyncdiscover record.
    From the below log entries, you can see that the login process is delayed a full minute due to the client being stuck on the lyncdiscoverinternal record!  Again, this does not occur on ISPs that do not catch all DNS resolution
    attempts, regardless of validity.
    Mar 9, 2015 8:10:04 PM INFO HttpConnection: originalurl is
    https://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected] method Get
    Mar 9, 2015 8:10:04 PM INFO HttpConnection: decodedurl is
    https://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected]
    Mar 9, 2015 8:10:04 PM INFO LYNC: INFO TRANSPORT /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/transport/common/private/TransportUtilityFunctions.cpp/689:<SentRequest>
    GET
    https://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected] 9, 2015 8:10:05 PM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation
    completed with url =
    http://lyncdiscoverinternal.contoso.com/?sipuri=sip:[email protected], userUrl = , status = E_ResponseUnknown (E2-1-5)
    GET http://lyncdiscoverinternal.contoso.com/
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "<html><head><meta">http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html><head><meta
    http-equiv="refresh" content="0;url=http://finder.cox.net/main?InterceptSource=0&ClientLocation=us&ParticipantID=96e687opkbv4scrood8k84drs6gw5duf&FailureMode=1&SearchQuery=&FailedURI=http%3A%2F%2Flyncdiscoverinternal.contoso.com%2F&AddInType=4&Version=2.1.8-1.90base&Referer=&Implementation=0&method=GET"/><script
    type="text/javascript">url="http://finder.cox.net/main?InterceptSource=0&ClientLocation=us&ParticipantID=96e687opkbv4scrood8k84drs6gw5duf&FailureMode=1&SearchQuery=&FailedURI=http%3A%2F%2Flyncdiscoverinternal.contoso.com%2F&AddInType=4&Version=2.1.8-1.90base&Referer=&Implementation=0&method=GET";if(top.location!=location){var
    w=window,d=document,e=d.documentElement,b=d.body,x=w.innerWidth||e.clientWidth||b.clientWidth,y=w.innerHeight||e.clientHeight||b.clientHeight;url+="&w="+x+"&h="+y;}window.location.replace(url);</script></head><body></body></html>
    </ReceivedResponse>
    Mar 9, 2015 8:10:21 PM INFO LYNC: INFO APPLICATION /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/applicationlayer/infrastructure/private/CUcwaDataSynchronizer.cpp/799:Mode 0
    timed out
    Mar 9, 2015 8:11:08 PM ERROR HttpConnection: org.apache.http.conn.HttpHostConnectException:
    Connection to https://lyncdiscoverinternal.contoso.com refused
     at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:183)
    Mar 9, 2015 8:11:08 PM INFO LYNC: INFO TRANSPORT /Volumes/ServerHD2/buildagent/workspace/200604/tps/ucmp/ucmp/transport/common/private/TransportUtilityFunctions.cpp/1032:<ReceivedResponse>
    GET http://lyncdiscover.contoso.com/

  • Lync 2013 Mobile unable to login from wifi

    Dear All,
    Many thanks in advance.
    My Lync 2013 mobile client is unable to login via internal network. 
    I have tried to provide external web directory and lyncdiscover by giving way through internal leg of reverseproxy(TMG).
    I think I'm missing something from the basic. Will appreciate your reply. :)

    You are not missing something basic, this is a real issue with using Lync mobile while on internal corpnet. A known feature (issue) with Lync mobile is that has to connect to the external web services. So when internal it will hairpin out your FW and connect
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  • Lync 2013 Mobility Issue

    Hello,
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    Hi Barry,
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  • How can I see all the Transaction Code that the client is using?

    How can I see all the List of Transaction Code that the client is using?

    Hello Sugauli,
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  • Lync 2013 Android Client and simultaneous ring problem

    this is sort of a duplicate but since the other one was marked as answered when it was not I figured I'd start this topic up again.
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  • Lync 2010 Mobile Client for IOS and Android - Is File Transfer Possible

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  • External Meetings using Lync Web App vs Lync 2013 Desktop client

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    MaxUploadFileSizeMb                : 500
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    ContentGracePeriod                 : 15.00:00:00
    ClientMediaPortRangeEnabled        : True
    ClientMediaPort                    : 5350
    ClientMediaPortRange               : 40
    ClientAudioPort                    : 50020
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    ClientAppSharingPortRange          : 20
    ClientFileTransferPort             : 42020
    ClientFileTransferPortRange        : 20
    ClientSipDynamicPort               : 7100
    ClientSipDynamicPortRange          : 3
    Organization                       :
    HelpdeskInternalUrl                :
    HelpdeskExternalUrl                :
    ConsoleDownloadInternalUrl         :
    ConsoleDownloadExternalUrl         :

    You should be fine using the full Lync client, it's not restricted by default.  If there's an issue, it's typically in the networking related to your edge, or the edge of the organization you're federating with.
    The reason the web client is preferred by many (not all, and that's not an official Microsoft stance), is simply that if everyone uses the web client, it's a consistent experience for the attendees and you don't have to worry about the status of attendee's Lync
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    There's no good way to automatically force users to use the web app each time unfortunately.  The other organization would need to hardcode that ?sl=1 into each meeting invite sent.
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications

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