Lync 2013 (Office 365) Voice Mail to Text

Environment: Lync 2013 (Microsoft Office 365 ProPlus)
Issue: When the voice mail ends up in outlook inbox, the transcription (voice to text) is very poor. Why?
Any idea what technology MSFT is using for transcription (the voice commands within the voice mail system work well, but the transcription is very poor)? Most large businesses use Dragon (by Nuance).
Hope MSFT fixes this or just drop the transcription function until it works properly.

That's actually pretty good. Here is one I received from Lync to Lync using Polycom CX600
Hey Joy.
Wanted to give reckon on split covering -- a few will offer free sometimes this week can be.
Set up a meeting only send an email on this as well there give me a call back when you get a chance thanks bye.
Actual audio was:
Hey Georg,
Wanted to pick your brain on split tunneling, if you are free some time this week can we setup a meeting? I am going to send you an email on this as well. Give me a call back when you get
a chance. Thanks, bye.
Although they're even worse when they come from PSTN.
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer"
Georg Thomas | Lync MVP
Blog www.lynced.com.au | Twitter
@georgathomas
Lync Edge Port Check (Beta)

Similar Messages

Lync 2013 Office 365 - Can't Sign in

Hi,
Using Office 365 and Lync 2013.
Windows 7 64bit machine (New) Only built a couple of days ago.
I keep getting the following error
I have 2 machines next to eachother, one works perfect with Lync and signs in fine, the other does not and gets the erro above.
I also have another 3 newly built machines and they are having exactly the same issue.
When I get this message there is an Event as follows
The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
InitializeSvcAPI failed with hr = 0x80048883
I can sign into Office 365 fine, and use all the funcationality.
I have tried the following
Reimage machine - No Success
Uninstall office 2013 - No Success
Removed By licence from Office 365 - No Success
Tried loggin in using the local admin account rather than Domain - No success
I have also tried installing the Microsoft Online Services Sign-in Assistant - No Success
As you can probably tell, im not having much success.
Any Ideas?

Hi there,
It really sounds like network connectivity issues, like firewall or DNS.
Have you tried to connect the clients from another network?
Additionally, have you been trough this help document?
http://office.microsoft.com/en-us/lync-help/troubleshooting-lync-online-sign-in-errors-administrators-HA102892879.aspx
There is also a KB with a lot of resources for troubleshooting Lync Online sign-in issues
http://support.microsoft.com/kb/2541980/en
Best of luck :)
/Anders Eide

Managing User Photos with On Premise Lync 2013 & Office 365

Hello, I'm just looking for a little clarity in terms of expected behavior when using the various methods of modifying user images on these systems.
For example, I've read that Lync 2013 can utilize the high resolution photo that is stored within the user's Exchange mailbox. That would work good in theory, but what about Lync users who do not have an Exchange mailbox (or UM voicemail box)? Presumably
in that case you could use one of the AD attributes, thumbnailPhoto or jpegPhoto, the latter being preferred as it allows for higher resolution images. However in my experience, when using the jpegPhoto attribute, dirsync does successfully replicate the photo
and it shows up on the O365 portal, but the on-premise Lync server/clients have inconsistent success displaying them. Some user's can see other user's photos, but they can see eachothers or vice versa and eventually the Lync client stops displaying any of
these photos.
Ideally for us, if we could use the jpegPhoto attribute for all users, as opposed to using exchange attributes for some, that would be best, but is it designed to work this way?

Hi FuzzMunk,
I don’t think that Lync Server will
synchronize the photo from
JPEGPhoto attribute, as I know
it only synchronizes the photo from
thumbnailPhoto attribute in Active Directory.
You can see the photo displayed on Office365 portal
because it synchronizes the photo from both the
thumbailphoto and jpegphoto attributes.
Some related articles and cases for your reference.
http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
https://technet.microsoft.com/en-us/library/jj688150.aspx
https://social.technet.microsoft.com/Forums/lync/en-US/3ffc4fcd-eefc-4eca-bc7e-bcd007157199/lync-photo-from-active-directory
https://social.technet.microsoft.com/Forums/windowsserver/en-US/53859480-a345-4ce0-a04e-9f1fc7a947c2/what-is-the-difference-between-jpegphoto-and-thumbnailphoto-attribute-in-ad?forum=winserverDS
Best regards,
Eric

App-V Office 2013/Office 365?

Hi,
In order to App-v Office 2013, apparently you need Office 365 ProPlus? How to get it, we do have Office 2013 ProPlus but that's not sufficient? Don't get what the difference is actually.
Note: we don't want to use Office 2013 click-n-run.
J.
Jan Hoedt
Note: the click-n-run doesn't give the option to mention you Exchange server, the junk folder used in Outlook etc., that's what we really need (just as the setup.exe /admin option in Office.

The difference between Office 365 ProPlus and Office Professional Plus 2013 is licensing only as the text you've quoted shows and as Rory has provided details on as well.
This is separate from how you deploy Office. With either Office 365 or Office 2013 you can choose to use a standard installation or the Office Deployment Tool (App-V). Office 365 also provides the Click-to-Run version which you download from the Office 365
site.
If you have licensed Office 365, but want to use the Volume License media, you may have to purchase the media separately (which is really a download from the Volume License site). You may be required to purchase the minimum of 5 VL licenses to get access
to the media, but check with a Microsoft licensing expert for clarification.
The only supported method of deploying Office 2013 / Office 365 with App-V is via the Office Deployment Tool. This means that you can't use the VL media (SETUP /ADMIN) to create a configuration and capture that with the Sequencer.
See these articles for more info:
https://support.microsoft.com/kb/2772509 (Rory has already posted this one)
http://support.microsoft.com/kb/2915745
Please remember to click "Mark as Answer" or "Vote as Helpful" on the post that answers your question (or click "Unmark as Answer" if a marked post does not actually
answer your question). This can be beneficial to other community members reading the thread.
This forum post is my own opinion and does not necessarily reflect the opinion or view of my employer, Microsoft, its employees, or other MVPs.
Twitter:
@stealthpuppy | Blog:
stealthpuppy.com |
The Definitive Guide to Delivering Microsoft Office with App-V

Project Pro 2013 and syncing with SharePoint Online 2013 (Office 365)

Good day,
I am experiencing some challenges with a Project Pro master project file and syncing to SharePoint 2013 (Office 365).
What works
Individual projects can be synced to SharePoint without issue. Once synced, the site start page presents the Project Summary gant, clicking the Tasks link takes me to the tasks. Project files are stored in the Site Assets directory in each SharePoint site
(one site per project file).
What doesn't work
When I create a new project (and sync it to a new site), then add two (2) existing project files that reside on SharePoint and then sync to the new master project site I
don't see any content in the Project Summary gant, nor do I see any tasks in the task list. I can't figure out if this is not supported or if I've done something wrong. There are no error messages or indicators that I've done something wrong,
short of the master project projects not showing up on the master project site (nothing in the project summary gant and no tasks).
Some help would be greatly appreciated. Being able to render a master project is crucial to understanding timelines for many projects in a single view.

Steven,
This is by design. Inserted Sub projects will NOT show in the Master Project Tasks list. You will only see tasks inserted directly at the Master Project Level.
Moreover, if you set up a dependency between Master project Task and Subproject task, then the sync will not work. All in all, there are limitations for this process, which is where Project Online/Project Server needs to be considered.
Cheers,
Prasanna Adavi, Project MVP
Blog:
Podcast:
Twitter:
LinkedIn:

What are share point server 2013 & Share point Designer 2013 & Office 365 & Yammer & Share point 2013 & Windows server 2008 server & Windows Server 2012 Server Data Center?

I need some clarifications.
What are share point server 2013 & Share point Designer 2013 & Office 365 & Yammer & Share point 2013 & Windows server 2008 server & Windows Server 2012 Server Data Center? How each them are related in collaboration system?
Is Share point server 2013 and Share pointer Designer 2013 available in 32bit version? If not, then how to use it in 32 bit machine by using any VMs?
Thanks
Senthil

SharePoint Server 2013:
http://office.microsoft.com/en-us/microsoft-sharepoint-collaboration-software-FX103479517.aspx
SharePoint Designer 2013:
Designer is used to develop SharePoint pages using HTML/CSS/JS as well as SharePoint Designer Workflows
Yammer:
https://about.yammer.com/
Windows Server is Windows, but the Server OS. SharePoint runs on top of supported Windows Servers editions (see http://technet.microsoft.com/en-us/library/cc262485.aspx).
SharePoint Server is 64-bit only (trial:
http://technet.microsoft.com/en-us/evalcenter/hh973397.aspx), although Designer does have a 32-bit edition (full product:
http://www.microsoft.com/en-us/download/details.aspx?id=35491).
You will need the capability to run 64bit VMs. Minimum recommended all-in-one VM for SharePoint is to allocate 24GB of RAM, but you can get away with as little as 12GB (I wouldn't go below that). Because of this, it generally rules out 32bit OSes as a virtual
machine host.
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Add list item using anonymous user in public website of shareopint 2013 office 365

Can any body know the solution to over come of following error while add list item using anonymous user using CSOM in shareopint 2013 office 365 public website.
I have tried following solution to narrow down the error from "Access permission"
http://sharepointtaproom.com/2014/08/28/anonymous-api-access-for-office-365-public-sites/#comment-2304

Try below:
http://www.codeproject.com/Articles/785099/Publish-a-Form-for-Anonymous-Users-on-a-Public-Sit
http://blogs.technet.com/b/sharepointdevelopersupport/archive/2013/06/13/how-to-allow-anonymous-users-to-add-items-to-sharepoint-list-using-client-object-model.aspx
// Allows AddItem operation using anonymous access
private
static voidAllowAnonAccess(){
Console.WriteLine("Enabling Anonymous access....");
SPWebApplication webApp =
SPWebApplication.Lookup(new
Uri(webAppUrl));
            webApp.ClientCallableSettings.AnonymousRestrictedTypes.Remove(typeof(Microsoft.SharePoint.SPList),
"GetItems");
            webApp.ClientCallableSettings.AnonymousRestrictedTypes.Remove(typeof(Microsoft.SharePoint.SPList),
"AddItem");
            webApp.Update();
Console.WriteLine("Enabled Anonymous access!");
// Revokes Add/Get Item operation using anonymous access
private static
voidRemoveAnonAccess(){
Console.WriteLine("Disabling Anonymous access....");
SPWebApplication webApp =
SPWebApplication.Lookup(new
Uri(webAppUrl));
            webApp.ClientCallableSettings.AnonymousRestrictedTypes.Add(typeof(Microsoft.SharePoint.SPList),
"GetItems");
            webApp.ClientCallableSettings.AnonymousRestrictedTypes.Add(typeof(Microsoft.SharePoint.SPList),
"AddItem");
            webApp.Update();
Console.WriteLine("Disabled Anonymous access!");
http://www.fiechter.eu/Blog/Post/12/Create-a-survey-for-anonymous-users-on-Office-365
If this helped you resolve your issue, please mark it Answered

Outlook 2013 (Office 365 Install) unable to set Default Mail Client

After installing Office 2013 via Office 365 for Business, the installation is unable to set Outlook as the default mail client. Message appears after each system reboot:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."
When going into Control Panel and manually set the Outlook client as the default, the setting does not take. After a reboot, the warning message reappears.
Anyone else having the same issue?

MJ
No but then again it is a Beta. Did you clean install or update? 9926 seems to be relatively stable.
Wanikiya and Dyami--Team Zigzag

On-Prem Lync 2013 moving to Lync Online (Office 365)

We have an office of about 130 users, all of whom use either Lync 2010 or Lync 2013 client to connect to Lync Server 2013 (on-prem). We have recently signed up for Office 365's E3 plan which includes Lync Online, which we plan on using in favor of on-prem
Lync Server. Our internal domain name is the same as the domain we're using be using for Office 365 (i.e. "initech.com"). Externally, I can connect to Lync Online (O365) just fine - however, from my Office's LAN, the external autodiscover records
can't be resolved.
If I want to cut all Lync users over to Lync Online and stop using Lync Server on-prem, what do I have to do? Any internal DNS records I have to add to make sure autodiscover resolves to Office 365?
I have the following External DNS records set up successfully - should internal DNS mirror any of these?
CNAME records
Host name
Points to address or value
TTL
msoid
clientconfig.microsoftonline-p.net
3600
sip
sipdir.online.lync.com
3600
lyncdiscover
webdir.online.lync.com
3600
SRV records
Service
Protocol
Port
Weight
Priority
Name
Target
TTL
_sip
_tls
443
1
100
sipdir.online.lync.com
3600
_sipfederationtls
_tcp
5061
1
100
sipfed.online.lync.com
3600
Thanks!

Hi cllpd23,
Based on my knowledge, in a hybrid environment, the External DNS records should not be changed to use the Lync Online records.
You should recover your External DNS records settings and only add the SRV record
“_sipfederationtls._tcp.domain.com 5061 sip.domain.com”.
In internal DNS server, you should add the SRV records “_sipfederationtls._tcp.domain.com 5061 sip.domain.com” and ”_sip._tls.domain.com 443 sip.domain.com”,
and also should point to the on-premises Access Proxy.
The related articles for your reference.
http://technet.microsoft.com/en-us/library/jj205403.aspx
http://technet.microsoft.com/en-us/library/gg412787.aspx
http://support.microsoft.com/kb/2757450
Best regards,
Eric

Lync 2013 Full Client Disconnecting and Reconnecting at various times - Lync Online Office 365

Hello:
We are using Lync Online with the Lync 2013 client from Office 365 Pro Plus. The issue we have is the Lync Client will show "disconnected" and then "reconnecting" every so often (this can vary from every 10 minutes to once an hour)
All users are seeing this issue. The user does not need to input anything in order to reconnect, the Lync Client will do it automatically.
Now, I think I know the issue of the disconnect/reconnect. We use a TrendMicro Web Filter internally (version 6.0, SP1) When we BYPASS the Trend device, the disconnect/reconnect issue DISAPPEARS. When we re-enable it, it comes back.
We added all the O365 URL to the exception list, but it hasn't helped. We opened a ticket with TrendMicro and they are looking at it, but I am wondering if anyone else has seen this before, and if so, what they did to resolve.
Thanks in advance,
Tim

Hi Rodrigo,
I would advise running through the Lync online sign in troubleshooting tool available here;
http://support.microsoft.com/common/survey.aspx?scid=sw;en;3695&showpage=1
Although very basic, it should give you clear direction for further troubleshooting.
Alternately, what's the error message you receive when logging in, and are there any details in the signing logs that can be accessed from the lynch system tray icon?
Kind regards
ben

Can't move Users from On Premise Lync 2013 to Lync Online (Office 365)

Hi all
I try to move a single User from a local Lync Installation to Office 365 Lync. Everything is working locally, but in the Lync Powershell i face the following error:
The User with the following SIP-URI can't be found in the Active Directory. HostedMigration fault: Error = 201.
I didn't found anything on the web for the Error 201.
The User exists, and is synchronised with Azure AD eg Office 365. He has an E4 Plan.
Help would be very appreciated!

Hi,
Please check if the federation SRV record point to the local Edge Server.
Please make sure the Sign-on and directory synchronization works normally.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Lync 2013/Office 2010 authentication issues

Hi everyone,
I am fairly new to the OCS/Lync environment and have a question about one of our users.
He is running Win 7 Ent (x64) and has Office 2010 and Lync 2013 installed (both x86). It appears that at the most random times, Lync will prompt him to enter his username and password in order for Lync to integrate his Outlook information.
I have entered his username as domain\username and the correct password and this corrects the issue, but only for a few minutes. Once Lync prompts him again, almost simultaneously, he gets the Outlook box asking him to verify his credentials.
When we enter his credentials in the Outlook box, it does not take and the box persistently pops up (of course, this ends up locking out his account but once we unlock it the cycle continues. I have tried turning outlook cached mode on and off and I
cannot seem to figure out why his credentials are not being accepted.
I'm not asking for anyone to solve the issue directly; rather, if you have any idea where I can start to read and learn about how these products integrate and what might cause this issue, I'd be very appreciative. Of course a couple of places to start
troubleshooting would be appreciated and respected as well :)
Thanks everyone!
PS - I posted to Lync 2010 forum because there was not one for Lync 2013.

I have the same issue, except this variable.
When adding Lync 2013 to my workstation and another coworkers workstation, neither of us were able to connect to the mail server with Outlook. The login box would appear, but not authenticate. I tried removing my credentials for outlook under the User/Groups
area, but to no avail. The next step was to remove my mail account and re-setup. Outlook will now refuse to take any settings for this email account. Email is hosted in Office 365 solely. The only two systems affected are those with Lync 2013 installed.
Next step is to remove all traces of Office 2010 and 2013. If this does not resolve the issue, what background authentication piece did I overlook? Were there any authorization changes ordifferences between
2010 and 2013 when it comes to AD/Office 365 integration?
Thanks,
Charles
EDIT: I removed all traces of Office 2010 as well as registry entries, and reinstalled. Auto discover over AD still isn't working, and now Outlook keeps popping up a dialog box asking for my username and password for the email account.
Help.

Office 365 OWA, mail via Safari is marked as spam

Hi,
HTML email send via the web based Outlook Web App (Office 365) in Safari (7.0.6) is marked as spam and so for bounced by external mailservers. Plain text email via Safari or email send via Firefox or Chrome (HTML or plain text) isn't marked as spam.
Anyone facing the same issue?

I have the same issue.
Mail works perfectly.. NO SPAM issues, EXCEPT when using Safari.
This is as much an APPLE issue as a Microsoft issue. All other browsers work perfectly. So, what is Apple doing in Safari
that causes it to be considered Spam?
Because of this I'm going to be forced to start using Firefox, which Apple probably doesn't want its users to do.

Sent emails, from replies, to email in Shared Exchange mailbox folders - Outlook 2013 - Office 365 Midsize Business

1. Outlook 2013 lets replies to emails from another folder than inbox wind up in that same folder.
Options - email - save - a checkbox
2. A registry setting lets email sent from shared exchange mailboxes wind up in the "sent objects" folder of that mailbox.
http://social.technet.microsoft.com/Forums/en-US/57f9f9dc-cc00-4910-a09e-1ea201dbf05c/action?threadDisplayName=office-365-outlook-2010-quotdefault-email-reply-or-fromquot-address
I need feature 1. to show up in the shared mailbox as well as the default mailbox. All my problems would be solved if I could have this behaviour in the inbox folder of the shared mailbox as well.
UniSent helped us with this on SBS2003 and Outlook 2003- 2007 but does the same trick as the registry setting in Office 2013.
cheers

Hi,
There is no build-in setting in Outlook to achieve this, you may try a code solution here:
http://social.technet.microsoft.com/Forums/en-US/ad92302a-7e60-4114-a79a-b9759a7368c1/move-sent-mails-to-other-mailbox?forum=officeitproprevious
Since we are not the best source for coding, if you need any assistance on the code sample, you can post a question in Outlook for Developers forum:
http://social.msdn.microsoft.com/Forums/office/en-US/home?forum=outlookdev
Thank you for the understanding.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Powerpivot 2013 doesn't work on Excel 2013 / Office 365: data model issue

Hi guys
I recently upgraded my Office 2010 to Office 365, with Excel 2013. Before installing Office 365 I uninstalled Office 2010. I'm running Windows 8 64 bits.
I have the Powerpivot 2013 add-in, I can activate it without any issue. However when I click on "manage" on any spreadsheet (including new empty ones) I have an error "We
couldn't load the Data Model. This may be because the Data Model in this workbook is damaged.", followed by "PowerPivot is unable to load the Data Model".
I tried to repair the installation to no avail. I tried to launch excel in admin mode, nothing better.
This issue seems to be shared by some other people on this forum but
with no satisfactory answer so far.
I had a SQL server 2012 plugin installed previously which I uninstalled as well, but no change.
Would you think of something else?
Thanks

Hi lourson,
Someone work out this issue to stop the Tabular Model instance. Please take a look at the following blog:
PowerPivot 2013 Error: Data Model Damaged:
http://www.mssqlgirl.com/powerpivot-2013-error-data-model-damaged.html
For more information, please see the same issue at Connect site:
https://connect.microsoft.com/SQLServer/feedback/details/780949/powerpivot-couldnt-load-data-model-when-ssas-tabular-instance-is-running#details
Hope you can solve this issue on your new work environment.
Regards,
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Lync 2013 (Office 365) Voice Mail to Text

Similar Messages

Maybe you are looking for