Lync 2013-Office Web Access Server-IPAD

Question

I have configured a Office Web App server onto a Windows Server 2012.  I was able to upload a PowerPoint from a Lync 2013 client both internally and externally.  When I test external access to that PowerPoint from an IPAD using the 2013 clinet,
I am not able to see the PowerPoint.  If I VPN into the network from the IPAD it works.  There seems to be a problem with my AAR but, like I said my Lync 2013 client works fine though AAR.  I can browse to the external url http:\\externalurl\hosting\discovery
and I can see the XML page.  I have confirmed that I can ping the internal name on the AAR.
I am using the following pattern us/|^hosting/|^m/|^o/|^oh/|^op/|^p/|^we/|^wv/|^x/).*) in my AAR
Any help would be appreciated.

Answer 1

Are you able to access the PowerPoint externally using the desktop Lync client?
If not, check that you are able to access your Web Conferencing ports on your Edge infrastructure. (usually TCP 443 on the webconf.domain.com (or whatever you called it) on the Edge server or TCP 444 if you have only a single IP on your Edge)
The test you've done, shows that you are able to connect to your Office WAC. But if you can't connect to webconf service, this can cause this type of issue - and it's not obvious.
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