Lync 2013 Schema update risk

hi guys,
I'm new with Lync 2013 and this is my first time to implement it and it will be connected to our AD 2008 R2. can you tell me on possible risk factors that we may encounter during the process so we can prepare for it?
thanks,
Khraieys

For supplementary, if you deploy Lync Server in a forest or domain where DC run 32-bit versions of some operating systems, you cannot use the Lync Server Deployment Wizard to run schema, forest, and domain preparation in these environments because the Deployment
Wizard and supporting files are 64-bit only. Instead, you can use ldifde.exe and the associated .ldf files on a 32-bit domain controller to prepare the schema, forest and domain.
http://blogs.perficient.com/microsoft/2012/01/lync-server-schema-preparation-in-an-environment-with-32-bit-schema-master/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
Kent Huang
TechNet Community Support

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Lync 2013 Cumulative updates with coexistence 2010

Hello
I am pretty new lync admin, i have successfully done a coexistence with 2010 and 2013
I just need clarification on the steps for a 2013 standard edition cu updates.
From the site http://support.microsoft.com/kb/2809243 I am seeing that I need to
1) run LyncServerUpdateInstaller.exe
2)run Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn SE.FQDN -Verbose
3) Do not run Install-CsDatabase -CentralManagementDatabase until after full 2013 migration
4) Enable the Mobility service, run the following cmdlet:
Enable-CsTopology
5) Run %ProgramFiles%\Microsoft Lync Server 2013\Deployment\Bootstrapper.exe
Just need those steps confirmed and..
1) Just to confirm that I dont need to worry about output of Get-CsPoolUpgradeReadinessState command
2) We dont have Mobility service, do I still need to run Enable-CsTopolgy for Standard edition?
Thanks !

Thank Iain
Just to confirm it is lync 2013 CU updates I am trying to perform on standard pool
When i run the CsPoolUpgradeReadinessState
I get State:insufficientActiveFrontEnds and IsReadForUpgrade True
According to the update notes, they only speak of running cspoolupgradereadiness on Enterprise edition pool.
So i just wanted to know if the output of cspoolupgradereadinessState can be ignored or concerned about for the updates.

No Numbers after March Lync 2013 Client update

Hi,
We have problems with the EWS sync after applying the March Lync 2013 client update. All contacts are synced from the users private contacts folder but no numbers are shown. After removing the update it is working fine again. We are not using UCS as
we are still on Exchange 2010.
Any ideas?
Kristian

I didn’t have this problem when I installed the update.
Did you download the update from
http://www.microsoft.com/en-us/download/details.aspx?id=42232 or
http://www.microsoft.com/en-us/download/details.aspx?id=42249?
Please check if this issue happens to other users.
Lisa Zheng
TechNet Community Support

Lync 2013 Cumulative Update and Lync 2010 CM database ??

I was going through the update process for our new Lync 2013 Enterprise install, I just have a FE server up at this point. I ran the LyncServerUpdateInstaller and it ran fine. I then ran through the Backend SQL updates, and of course I
get to the end and read...
Note In a coexistence environment that contains both Lync Server 2010 and Lync Server 2013 in which the Central Management Service is located on a Lync Server 2010 pool, do not run the
Install-CsDatabase -CentralManagementDatabase cmdlet. If you later move the Central Management Service to a Lync Server 2013 pool, you have to run the
Install-CsDatabase -CentralManagementDatabase cmdlet to apply the changes.
And yes we have a Lync 2010 Standard server running and the CM DB is on the Lync 2010 pool. I haven't noticed any problems yet, Do I need to be concerned about this? And if so how do I fix it? I only have a test account on the Lync
2013 server at this point. So I could uninstall if needed.
Thanks,
Matt

Hi,
As I know, it better to move the Central Management Store from Lync server 2013 database back to Lync server 2010 database firstly. Then if needed, you can uninstall the Lync server 2013 database.
You can refer to the link below:
http://cmcgreanor.wordpress.com/2012/07/24/move-lync-central-management-store-and-front-end-servers-to-a-new-lync-pool-with-a-new-sql-backend/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 not Updating folder with Outlook

Lync error that not update all folder as well as user having "hanging Status: not connected" but on workgroup machine status shows OK.
Connection Status:
DG URL Internal;https://VM106.domain.com.pk:443/groupexpansion/service.svc;--;
DG URL External;https://im.domain.com.pk:443/groupexpansion/service.svc;--;
Quality Metrics URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:HomeServer:s34Ggo9qtFKMrBibQIzj0gAA;--;
ABS Server Internal URL;https://VM106.domain.com.pk:443/abs/handler;--;
ABS Server External URL;https://im.domain.com.pk:443/abs/handler;--;
Voice mail URI;;--;
Exum URL;;--;
MRAS Server;sip:VM122.domain.com.pkdomain.com.pk;gruu;opaque=srvr:MRAS:UzOAyE46oVSXugR2hrjPgAAA;Enabled;
GAL Status;https://VM106.domain.com.pk:443/abs/handler;--;
Focus Factory;sip:talha.malikdomain.com.pk;gruu;opaque=app:conf:focusfactory;--;
Line;;--;
Location Profile;DefaultProfile;--;
Call Park Server URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:Microsoft.Rtc.Applications.Cps:HYueIR7pGFOx9hNeY2W6kAAA;--;
Server Address Internal;vm106.domain.com.pk;--;
Server Address External;im.domain.com.pk;--;
Server SIP URI;malikdomain.com.pk;--;
Exum Enabled;TRUE;--;
Controlled Phones;TRUE;--;
GAL or Server Based Search;GAL search;--;
PC to PC AV Encryption;AV Encryption Enforced;--;
Telephony Mode;Telephony Mode Disabled;--;
Line Configured From;Auto Line Configuration;--;
Configuration Mode;Auto Configuration;--;
EWS Internal URL;
EWS External URL;
SharePoint Search Center URL;;--;
Skill Search URL;;--;
Connected Lync Server;sip.domain.com.pk;--;
Local Log Folder;D:\Users\Administrator\AppData\Local\Microsoft\Office\15.0\Lync\Tracing;--;
Inside User Status;FALSE;--;
Contact List Provider;Lync Server;--;
Pairing State;Lync cannot connect to your desk phone because the USB cable is not plugged in. Make sure that you connect the cable.;Enabled;
UCS Connectivity State;Exchange connection Down;--;
MAPI Information;UCMAPI is connected to Outlook, but one or more folders are not updating.;MAPI unavailable;
EWS Information;;EWS not deployed;
License State;Lync Basic;--;
Hanging Notification Status;;disconnect;
pChat Room Mgmt Int URL;https://VM106.domain.com.pk:443/PersistentChat/RM;--;
pChat Room Mgmt Ext URL;https://im.domain.com.pk:443/PersistentChat/RM;--;
pChat URIs;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Default URI;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Enabled?;TRUE;--;
and user connected lync and outlook from workgroup machine having subjected status.
DG URL Internal;https://VM106.domain.com.pk:443/groupexpansion/service.svc;--;
DG URL External;https://im.domain.com.pk:443/groupexpansion/service.svc;--;
Quality Metrics URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:HomeServer:s34Ggo9qtFKMrBibQIzj0gAA;--;
ABS Server Internal URL;https://VM106.domain.com.pk:443/abs/handler;--;
ABS Server External URL;https://im.domain.com.pk:443/abs/handler;--;
Voice mail URI;;--;
Exum URL;;--;
MRAS Server;sip:VM122.domain.com.pkdomain.com.pk;gruu;opaque=srvr:MRAS:UzOAyE46oVSXugR2hrjPgAAA;Enabled;
GAL Status;https://VM106.domain.com.pk:443/abs/handler;--;
Focus Factory;sip:talha.malikdomain.com.pk;gruu;opaque=app:conf:focusfactory;--;
Line;;--;
Location Profile;DefaultProfile;--;
Call Park Server URI;sip:VM106.domain.com.pkdomain.com.pk;gruu;opaque=srvr:Microsoft.Rtc.Applications.Cps:HYueIR7pGFOx9hNeY2W6kAAA;--;
Server Address Internal;vm106.domain.com.pk;--;
Server Address External;im.domain.com.pk;--;
Server SIP URI;talha.malikdomain.com.pk;--;
Exum Enabled;TRUE;--;
Controlled Phones;TRUE;--;
GAL or Server Based Search;GAL search;--;
PC to PC AV Encryption;AV Encryption Enforced;--;
Telephony Mode;Telephony Mode Disabled;--;
Line Configured From;Auto Line Configuration;--;
Configuration Mode;Auto Configuration;--;
EWS Internal URL;https://email.domain.com.pk/EWS/Exchange.asmx;--;
EWS External URL;https://email.domain.com.pk/ews/exchange.asmx;--;
SharePoint Search Center URL;;--;
Skill Search URL;;--;
Connected Lync Server;sip.domain.com.pk;--;
Local Log Folder;D:\Users\Administrator\AppData\Local\Microsoft\Office\15.0\Lync\Tracing;--;
Inside User Status;FALSE;--;
Contact List Provider;Lync Server;--;
Pairing State;Lync cannot connect to your desk phone because the USB cable is not plugged in. Make sure that you connect the cable.;Enabled;
UCS Connectivity State;Exchange connection Down;--;
MAPI Information;UCMAPI is connected to Outlook, but one or more folders are not updating.;MAPI unavailable;
EWS Information;;EWS Status OK;
License State;Lync Basic;--;
Hanging Notification Status;;Connected;
pChat Room Mgmt Int URL;https://VM106.domain.com.pk:443/PersistentChat/RM;--;
pChat Room Mgmt Ext URL;https://im.domain.com.pk:443/PersistentChat/RM;--;
pChat URIs;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Default URI;sip:GC-1-PersistentChatService-4domain.com.pk;--;
pChat Enabled?;TRUE;--;
Facing error on all users profile as i have two SMTP address @domainX.com.pk and @domainY.com.pk and i have change default smtp but error still same.
Apart from this when i check my outlook conversion folder is up to date and updated.
Talha Faraz Malik

Hi,
If you change the SMTP account same with SIP account, please try to delete Lync user profile and restart Lync, Outlook client to test again.
If you want to use different SMTP account with Lync account, you can also try to change Lync client policy, change the parameter DisableEmailComparisionCheck to True.
More details:
http://www.lync.geek.nz/2014/04/lync-2013-exchange-integration.html
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

EXC13 cu7, Lync 2013 last updates OWA integration error

Hello,
we have 3 cas and 3 mbx exc13 cu7 environment
when a user from a specified database tries to log on OWA IM through OWA he can't
if we move mount the database to another mbx server it works fine
all users (where their databases are mounted at mbx2) are getting this error
I used this article
http://blogs.technet.com/b/jenstr/archive/2012/10/31/troubleshooting-tips-for-exchange-2013-owa-im-integration-to-lync-2013.aspx
and we got nothing new
always the same error on IM logging at mbx \ v15\logging\owa\ logs
2015-04-13T14:48:18.774Z,102,5,,,,0,DEBUG:Globals.Initialize: Initialization failed.,
Thiago Beier Se foi útil marca como resposta! Don´t forget to mark as answer!

Hi,
Please confirm if there is an event 103 on the Exchange Even Viewer when the user logs in OWA IM. If there is the event, please provide the detailed event log here for further analysis.
Please run the following command to check the certificate information in your Exchange server:
Get-ExchangeCertificate | fl
We need to collect the certificate thumbprint which is added in OWA web.config file and compare it with Exchange certificate results.
Generally, the certificate which is added in OWA web.config file on the MBX server(s) should be trusted by both Lync Server and Exchange. It is generally created by using your internal certificate authority on the mailbox server, making sure
that the server FQDN is used for the subject name and that this FQDN appears in the certificate alternate name field.
If it is not match, please create a new certificate from your
internal certificate authority on the mailbox server. Then add the certificate thumbprint in the right section of the OWA web.config file (<appSettings>), restart IIS service and check whether the issue persists.
Regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Winnie Liang
TechNet Community Support

Lync 2013 CU4 Upgrade

HI Team,
Can you guys help me with Lync 2013 CU4 Upgrade. I would like to know the upgrade order? like in exchange cas - hub -MBX
1. what is the order we need to follow for Lync 2013 CU4 upgrade? FE-SQL-ME-DIR ?
2. Do I need to upgrade all FE at once or can I do 2 server a day and 2 the other day and rest FE the next day?
3. If FE are in different version will it cause any connection issue?
4. I believe SQL update (Install-CsDatabase) needs to be done after all the FE upgrade is complete.
Server details below.
Lync Server 2013 Enterprise
FE: 6
ME: 4
DIR: 4
EDGE: 2
Thanks in Advance.

Hi,
Agree with Gonzalo. I’d like to add one point: if you’re using database mirroring there is a requirement to remove the mirror for specific databases that need to have the schema updated, and then re-create the mirror databases after the update has been applied
to the primary database.”
http://www.mylynclab.com/2013/06/installing-lync-2013-cumulative-updates.html
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

How to get rid of thumbnails in conversations in Lync 2013

After the last update Lync 2013 shows thumbnails next to every IM in the conversation window. Is there a way to get rid of these? I couldn't find anything in the options. It takes up a lot of space and is completely useless for me, as admin has disabled
showing pictures in Lync anyway, so the thumbnails only show the gray-white default picture.

As far as I know, the short answer is no after the CU3 Lync 2013 client update is applied.
See
Cumulative Update for Lync Desktop Client 2013: November 2013.
Thanks / rgds,
TechNet/MSDN Forum Moderator - http://www.leedesmond.com

Lync 2013 Client crashes

Eventlog message:
Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xc0000017
Fault offset: 0x0000c41f
Faulting process id: 0x2918
Faulting application start time: 0x01cecb1ab5a8cccf
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 5806ca39-372c-11e3-af61-002618927526
We are having this on a few lync clients. The crashes are at random, a few times per day. Generally happens when the client is idle. Windows 7 systems, with the latest version of the client. (15.0.4517.1504)Any ideas?

Hi Everett.Chris,
Did you solve the issue with the suggestion Waqas105 provided?
Did you install Bluetooth on your computer? If yes, please remove it and test the issue again.
Please also make sure you remove all instances of the Lync 2013 Security Update KB2817465.
If the issue persists, please past the entire log or message when Lync client crashes so that we know which file cause the issue.
Best Regards,
Eason Huang
We
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Thanks for helping make community forums a great place.

Lync 2013 Missed Conversations pane not showing all items

On Outlook I moved the missed call notifications out of my Inbox to the Conversation History folder.
I then changed the custom search criteria for the "Missed Call" and "Missed Conversation" search folders to include the Conversation History Folder as well as the Inbox. So I still see all missed calls.
However, On Lync, under Conversations, in the missed conversations pane, I end up "losing" the missed calls moved to the conversation history folder and only see the calls in the Inbox. Those other missed class end up in the Calls
folder.
Is the only way to have all missed calls show up as missed in Lync, is by leaving them in the Inbox?
Using Lync 2013 (nov updates) with Lync 2010 server

Hi,
It is by desgin. I test on Lync and Outlook and show the same result as you.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Dial-In Conferencing page does not open from Lync 2013 client

Hello Everyone,
I am facing this strange issue with my Lync Clients. All the users started experiencing the same behavior. So, I think this has something to do at the Server side.
Earlier, when trying to open the Dial-in conferencing settings from the Lync Client (Tools --> Dial-in conferencing settings), it would automatically open the Dial-In conferencing settings in a new web page. But, recently this is not happening. The strange
thing is I will be able to open the dial-in conferencing settings manually from a web browser by typing in the URL.
Has anyone experienced similar issues in the past? I would appreciate any ideas regarding this from your part so that I can try to resolve this. Thanks in advance.

Hi,
Try to rerun Step 2-Setup or Remove Lync Server Components and then test again.
Check if Lync Address Book update to the latest status.
Make sure all Lync 2013 client update to the version.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 On Premises to Lync Online, one way presence and IM

I am attempting to federate my on premise domain with a domain hosted on Office 365.
At the moment, the O365 users can add and see presence of the on-premise users, and can send IM messages as well. But not vice versa.
I've scoured the internet for any answers, but have not found anything that has helped my situation.
So far I've verified:
1. The domain has been added to both sides allowed domains sections and the LyncOnline has been enabled in SIP federated providers
2. The on prem Edge server can resolve the 0365 Edge address
3. The external certificate is from a trusted source, with all SAN's configured.
4. All correct ports are open on the firewall inbound, and I can access sipfed.online.lync.com 5061 from the Edge server via telnet
5. The remote connectivity analyser connects with no errors to my edge server on prem
6. External users can connect to Lync On Prem
7. Exchange Online interoperability is working. I.e I can set my presence via OWA, and the Lync 2013 client updates instantly
Could there be anything I have missed? Before deploying this Lync on prem, I had a complete test lab environment working and Federation was working without issue.
Any help greatly appreciated.

Edge server configuration is the most likely cause
what happens if repeat the test for Remote onprem user does this work?
What is access edge port set to on the edge server?
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

Question about adding Distribution Groups to Lync 2013 clients

Hello Everybody,
Hopefully somebody can assist me with this issue. I created a Universal Distribution Group within our domain which consists of about 75 people. I logged onto the lync server and ran Update-CsAddressBook waited for it to complete and then
followed Terence Luk guide to force the lync 2013 client update http://terenceluk.blogspot.com/2013/02/forcing-lync-2013-client-to-download.html However
even after the update has completed I am unable to locate this group in the lync client any suggestions would be greatly appreciated.

Hi,
Please type the complete sip address to search it.
If the issue persists, please remove lync profile and sign in again.
Kent Huang
TechNet Community Support

Lync 2013 and problem with copy/paste from SQL Mgmt Studio.

Hi Everyone,
Recently one of ours programmers noticed a very interesting issue which is a real pain in the a## for him and his colleagues. It was all fine with Lync client 2010, problem started when moved some people to 2013 client.
When someone sends him a message with SQL Code, and he is pasting it into SQL mgmt std. he gets dashes "-" instead of spaces " ".
I thought this is a local PC issue, but:
1. On 2010 it worked, stopped all of a sudden when they changed lync client to 2013
2. They are pasting code on the SERVER not local SQL mgmt std. on their client machines
3. Even if I send him a code from Lync 2010 and he is pasting that from his 2013 client - he gets "-" dashes, so I guess it is not important from where I send the message, but from where he is copying it.
As for now, I have noticed that problem with guys from England and region of APAC - they have lync 2013 client already.
Really appreciate any help as I donot have any point where to start troubleshooting...
Cheers guys,

Hi,
I test the issue with my colleague and didn't find the same issue.
Here is the screenshot:
So please check if Lync Server 2013 and all the issued Lync 2013 client update to the latest version firstly, it not update to the latest version, update it and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 updating databases after updating Front End servers

We have a front-end server pool consisting of 3 Lync 2013 servers and a back end of 2 SQL servers using SQL mirroring. All servers are Windows 2008 R2.
Following the instructions in
http://support2.microsoft.com/kb/2809243 , I verified that the servers were all ready for updates, then I ran the
Stop-CsWindowsService -Graceful cmdlet to stop the Lync services on the first FE server, then I ran LyncServerUpdateInstaller.exe to install the updates. After the updates were installed, I restarted the server, waited for Lync services
to all start, then repeated the process on the next 2 servers in turn. This was all successful.
I am now looking at step 2 in this document, applying the back-end database updates, and I have a problem and some questions. The problem is that all the databases had the principal copy on the mirrored SQL server. I ran the recommended Invoke-CsDatabaseFailover
-NewPrincipal Primary cmdlet repeatedly, using all the database types I could find, but I still have two databases (database names
xds and lis) on the mirrored server. Since the cmdlet requires a database type, what type of databases are the xds and the lis databases?
Once I get that done, I an still unsure of exactly what to run to update the databases. The KB article states to run Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn FEBE.FQDN -Verbose .  Do I type this in exactly
as stated, or is FEBE.FQDN a variable for our SQL server or some other entity in our environment? If I do use the actual SQL Server name in that, do I run it twice, using the name of the mirrored SQL server the second time?
Thank you very much for your help.

Hi Logan Burt,
Central Management store database files
Data file or log purpose
                Xds.ldf
Transaction log file for the Central Management store
                Xds.mdf
Maintains the configuration of the current Lync Server 2013 topology, as defined and published by Topology Builder
                Lis.mdf
Location Information service data file
                Lis.ldf
Transaction log for the Location Information service data file
And you could verify if Lync Server 2013 database updates have completed successfully.
How to Verify if Lync Server 2013 Database Updates Completed Successfully
http://blogs.technet.com/b/dodeitte/archive/2013/07/02/how-to-verify-if-lync-server-2013-database-updates-completed-successfully.aspx
Best regards,
Eric

Lync 2013 Schema update risk

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