Lync 2013, text does not display in chat box. Windows 7 pc with dual monitors.

Has anyone experienced an issue with Lync 2013 where when someone sends a chat the text doesn't display in the chat box. Or on occasion when initiating a chat, the text typed in doesn't display? The person experiencing this
behavior has dual monitors and often times when she is working on a document - then goes to Lync and initiates a chat and types, the words do not display in the chat box. Her graphics drivers are current, (8.15.10.2869). At one point she was able to drag the
chat box over to the monitor on the left and then the text displayed. Since then she has received a brand new laptop, windows 7 and the Lync behavior continues but now her dragging the chat box to other monitor no longer resolve text display issue. Ideas?

Hi,
Did the issue happen if only use single monitor?
Please update to the latest version for Lync client 2013 and then test again.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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