Lync 2013 vdi RDS windows 2008R2
Hi, I have installed VDI on win2008R2 server with RDS make all configuration and it Works fine.
I have Win7 RDP installed VDI and updateted all RDP. I have USB WEBCAM and I configured remoteFx to use USB webcam and it Works with Win2008R2 RDS audio and Video.
I have Win 8.1 only installed VDI and change settings in RDP with WEBCAM internal and it Works.
I have another win 8.1 and installed VDI driver OS=64bit but VDI driver=32bit - local office = 32bit. I have configuret RemoteFX in local Group Polices. In RDP I can see USB internal WEBCAM -
Then I connect RDP I get Audio but not any Video.
I have tried to remove RemoteFX config in Local GRP, no effect.
Is there a conflict with Office 2010/office 2013 Lync and DVI or VDI driver should be 64Bit or ??,
I can connect from diffrent machines to same USER and that Works, but not from One machine.
Please help me
Hi ERAVN,
If you are using Remote Desktop Services, the Lync VDI plug-in bitness (that is, whether the application is 32-bit or 64-bit) must match the local computer’s operating system bitness. The bitness
of the operating system on the local computer and the operating system on the virtual machine do not need to match.
For more details, please refer to the following articles.
Deployment Details for the Lync VDI Plug-in
http://blogs.technet.com/b/nexthop/archive/2013/09/23/deployment-details-for-lync-vdi-plugin.aspx
Update: Microsoft Lync 2013 in a Virtual Desktop Infrastructure
http://blogs.technet.com/b/nexthop/archive/2012/07/31/microsoft-lync-2013-preview-in-a-virtual-desktop-infrastructure.aspx
Best regards,
Eric
Similar Messages
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Lync 2013 for iPad & Windows Mobile Sign in Issue
Hi,
I hope someone can help with a very frustrating issue I'm having with Lync 2013 on iOS & Windows Mobile - it won't sign in with an error message saying 'We can't sign you in. Please check your account info and try again'
I know my account info is right as I use it to sign in to the desktop client when working remotely, and it also works fine on an Android client.
The Lync remote connectivity analyser passes all the tests, I can get to the xml file using https://lyncdiscover.domain.org/autodiscover/autodiscoverservice.svc/root from a laptop, but from the iPad it's just a blank screen.
I've tried using auto detect, and entering details manually, but still no luck. I'm completely stumped. I've trawled blogs, form posts etc, but nothing. HELP!!!
Some details - we have a FE server, and an Edge Server, both running Lync 2013 with latest updates. We use nGinX as the RP and that all seems to be fine. It just doesn't want to authenticate me (or anyone else).
See below part of log file from my iPad that shows an error on the FE server.
</SentRequest>
2014-03-07 08:19:36.200 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x589d0a0 for url - http://lyncdiscover.domain.org/ with persistent id as 7
2014-03-07 08:19:36.200 Lync[1615:74c6000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url http://lyncdiscover.domain.org/. Sending over direct connection.
2014-03-07 08:19:36.200 Lync[1615:74c6000] INFO TRANSPORT CHttpStreamPool.cpp/556:Not setting TLS as the url(http://lyncdiscover.domain.org/) is not https
2014-03-07 08:19:36.205 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.206 Lync[1615:3bc6218c] INFO UI CMConversationCommon.mm/43:not signed in
2014-03-07 08:19:36.595 Lync[1615:74c6000] INFO UTILITIES CHttpConnection.cpp/577:Received kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable = true responseHeadersHandle = 58b1930
2014-03-07 08:19:36.596 Lync[1615:74c6000] INFO UTILITIES CHttpConnection.cpp/651:Response status = 200 for request UcwaAutoDiscoveryRequest
2014-03-07 08:19:36.597 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58812c0 for release.
2014-03-07 08:19:36.597 Lync[1615:74c6000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
2014-03-07 08:19:36.598 Lync[1615:74c6000] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET https://lyncdiscover.domain.org/?sipuri=sip:[email protected]
Request Id: 0x11d4988
HttpHeader:Cache-Control no-cache
HttpHeader:Connection keep-alive
HttpHeader:Content-Length 1025
HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date Fri, 07 Mar 2014 08:19:34 GMT
HttpHeader:Expires -1
HttpHeader:Pragma no-cache
HttpHeader:Server nginx/1.4.1
HttpHeader:StatusCode 200
HttpHeader:X-AspNet-Version 4.0.30319
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
HttpHeader:X-Powered-By ASP.NET
Ôªø<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="External"><Root><Link
token="Domain" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain.org" /><Link token="User" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.org"
/><Link token="Self" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.org" /><Link token="OAuth" href="https://extwebsvc01.domain.org/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.org"
/><Link token="External/XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://ly13webpool.ad.domain.org/Autodiscover/XFrame/XFrame.html"
/><Link token="XFrame" href="https://extwebsvc01.domain.org/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
</ReceivedResponse>
2014-03-07 08:19:36.599 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/119:location value is external
2014-03-07 08:19:36.600 Lync[1615:74c6000] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.601 Lync[1615:74c6000] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x11d4988)
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
2014-03-07 08:19:36.602 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org,
status = S_OK (S0-0-0)
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x11d4988): S_OK (S0-0-0) (Success); Done with req.; Stopping resend timer
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
2014-03-07 08:19:36.603 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x1124488
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CSessionBase.hxx/158:Cancelling request: 0x1124488
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/163:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2014-03-07 08:19:36.604 Lync[1615:3bc6218c] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscover.domain.org/, Hops = 1, status = W_Cancelled (W0-0-6)
2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
2014-03-07 08:19:36.605 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.org/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled
(W0-0-6)
2014-03-07 08:19:36.605 Lync[1615:74c6000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x589d0a0 for release.
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (ad) username (ab00wk) password.empty() (0) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(1)
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.606 Lync[1615:3bc6218c] INFO TRANSPORT CMetaDataManager.cpp/467:Sending Unauthenticated get to get the web-ticket url
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO TRANSPORT CTransportThread.cpp/131:Added Request() to Request Processor queue
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO TRANSPORT CAuthenticationResolver.cpp/108:Waiting on Meta Data from https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.607 Lync[1615:6081000] INFO TRANSPORT CTransportThread.cpp/343:Sent Request() to Request Processor
2014-03-07 08:19:36.607 Lync[1615:3bc6218c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(0x11e6bf8)
2014-03-07 08:19:36.608 Lync[1615:6081000] WARNING TRANSPORT CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning NULL credential for serviceId (4) type (1)!
2014-03-07 08:19:36.608 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1194:Submitting Authenticated AutoDiscovery request to https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
2014-03-07 08:19:36.609 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
Request Id: 0x1124488
HttpHeader:Accept
HttpHeader:X-MS-WebTicket xxxxxxxxxx
</SentRequest>
2014-03-07 08:19:36.609 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1688:Ignoring GetUserUrlOperation event as current state is 6
2014-03-07 08:19:36.610 Lync[1615:3bc6218c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1690:Request url was http://lyncdiscover.domain.org/?sipuri=sip:[email protected]
2014-03-07 08:19:36.610 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/409:Allocating stream 0x58bf6c0 for url - https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user with persistent id as 15
2014-03-07 08:19:36.610 Lync[1615:6081000] VERBOSE TRANSPORT CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for url https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org. Sending over
direct connection.
2014-03-07 08:19:36.941 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/577:Received kCFStreamEventEndEncountered (0x%u0x104bc00)isHeadersAvailable = true responseHeadersHandle = 58b6bd0
2014-03-07 08:19:36.942 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/651:Response status = 401 for request 0x%u0x104bc00
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpConnection.cpp/718:Not send authenticating request(0x%u0x104bc00). isAuthObjectValid - 0, areCredentialsValid - 0, resendRequestCounter - 1
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO UTILITIES CHttpStreamPool.cpp/455:Scheduling stream 0x58bf6c0 for release.
2014-03-07 08:19:36.943 Lync[1615:6081000] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x0
2014-03-07 08:19:36.944 Lync[1615:6081000] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET https://extwebsvc01.domain.org/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain.org
Request Id: 0x1124488
HttpHeader:Cache-Control no-cache
HttpHeader:Connection keep-alive
HttpHeader:Content-Length 1293
HttpHeader:Content-Type text/html
HttpHeader:Date Fri, 07 Mar 2014 08:19:35 GMT
HttpHeader:Server nginx/1.4.1
HttpHeader:StatusCode 401
HttpHeader:X-Content-Type-Options nosniff
HttpHeader:X-MS-Server-Fqdn KPPLYN04.ad.domain.org
HttpHeader:X-MS-WebTicketSupported cwt,saml
HttpHeader:X-MS-WebTicketURL https://extwebsvc01.domain.org/WebTicket/WebTicketService.svc
HttpHeader:X-Powered-By ASP.NET
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>401 - Unauthorized: Access is denied due to invalid credentials.</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
fieldset{padding:0 15px 10px 15px;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
background-color:#555555;}
#content{margin:0 0 0 2%;;}
.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
<h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2>
<h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>
</fieldset></div>
</div>
</body>
</html>
If you need any further info, please let me know.
Thanks in advance
AronHi,
Did the sip address name match with User Principle Name?
If not, when you enter the login information please also populate the Username filed using the format domainusername and test again.
Here is a blog may help you, it is for Lync server 2010 but similar for Lync server 2013:
http://blogs.perficient.com/microsoft/2011/12/lync-mobility-understanding-sip-sign-in-address-vs-user-principle-name-upn/
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make
sure that you completely understand the risk before retrieving any suggestions from the above link.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Cannot share desktop - Lync 2013 server and Windows 8 (64-bit) client
Currently my new Lync server cannot share a desktop through a Lync 2013 client installed on a Windows 8 workstation. The client is patched up with the latest MS patches (much beyond the patch issues noted about a year ago, the patches in question do not
even show up as installed).
I get the same "An error occurred during the screen presentation" message. I do have a NVIDIA video cards on the workstations, but they too are patched up. The same systems have no issues sharing desktop screens in the Lync 2013 client on Windows
8 systems when they are connected to a Lync 2010 server.
I have no idea where to go from here. Any suggestions or help is greatly appreciated.Did this issue happen to other Lync 2013 client?
As you mentioned that you can used the same Lync 2013 to sharing desktop screen when it connects Lync Server 2010 while you couldn’t share desktop screen when it connects to Lync Server 2013,
I think it is related with Lync Server.
Please check if you can find any errors on Lync Front End Server.
Check all Lync server services are all started.
Lisa Zheng
TechNet Community Support -
Lync 2013 failed on windows 7 64-bit system with ErrorCode: 1624(0x658)
I have HP xw4400 Workstation (64bit) with windows 7 SP1.
LYNC 2013 is getting failed again and again with error "Microsoft setup bootstrapper has stopped working".
I checked setup log at %temp% and found something went wrong in c:\MSOCache\All Users but couldn't fix it
2014/09/02 17:58:28:477::[5164] Error: Failed to configure: {90150000-012C-0000-0000-0000000FF1CE} ErrorCode: 1624(0x658).
2014/09/02 17:58:28:477::[5164] Log level changed from: Standard to: Verbose
2014/09/02 17:58:28:477::[5164] Rolling back chain
2014/09/02 17:58:28:477::[5164] Error attaching to OSE, error 0x00000000
2014/09/02 17:58:28:477::[5164] Stopping running ose
I followed another TechNet article regarding MSO 2013 getting crashed with same error
http://social.technet.microsoft.com/forums/office/en-US/4b4c3176-b436-4f07-99c1-ea92091bd621/windows-7-64bit-office-2013-install-error
Thanks in advanceHi,
Did you solve the issue with the help of Edwin provided above?
Please try to download the latest version of Office 2013 from Microsoft Website and then install it to check if the issue happen again.
Please also go to your computer manufacturer’s website and update all driver packages for your computer, such as: Audio drivers, Bluetooth drivers, System chipset drivers, webcam drivers.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Hi,
We are not using Lync internally. But some of my users need to attend Lync 2013 meetings. We run a Windows 2008 R2 Terminal Services/XenApp environment. Users are not allowed to install applications.
In the past, I was able to install administratively a Lync 2010 attendee client.
How do I enable my users to attend a Lync 2013 meeting?
Thanks.This is not viable. I don't know which user is going to be attending Lync meetings from suppliers or customers ahead of time and have no contacts to request a test meeting. This is a loop. How does Microsoft expect sysadmins to support their products if
the client software is not easily available.
At this point if I have a user who needs this, I will only know about it after the meeting has failed. At that point the user is not very receptive to the idea of involving his contact in troubleshooting and setting up test meetings. It's even worse if it's
an executive.
Is there any way of pre-installing the pre-requisites for attending Lync 2013 meetings?
My only choice is to inform my user community that we have no way of supporting Lync and request that they use GotoMeeting or WebEx with their contacts who try to do a Lync meeting.
I am very disappointed in Microsoft's approach with Lync 2013.
Thanks for your time. -
Lync 2013 Authenticating with Windows Account Every Minute
Seeing a strange issue with Lync 2013 client logging into my Windows Account about every 1-2 minutes. We are using Lync Server 2013 (on-premise) so it makes no sense that it is logging into and authenticating against Windows Account. This was causing major
issues as my Windows Account password was different than my company domain login. This was causing Lync to use the "wrong" password to login into Windows Account. I changed the passwords to match and now still seeing Lync logging in constantly
into Windows Account.
This is adding up to a LOT of data traffic. Lync should NOT be authenticating every 1-2 minutes into my Windows (Live) Account. Help please!Hi,
Did the issue happen only for you or for multiple users?
Please exist Lync client, delete user profile on local computer with the following path, then restart Lync client:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Lync 2013 app in windows phone 8 store
I have Nokia lumia 920. I have downloaded Lync 2013 app in it.
It asks for lync server login credentials during start up. Now
1. Do we need to have Lync server setup? (licenced or free version ?)
2. I will share my Windows phone screen to other party who is on conferencing. How can they see my screen? Is there any desktop version of lync available?1. Yes you do need a Lync Server set up to use the Lync Phone App
2. You can see on the Lync store page that you can share video from your camera and also view other's shared desktops. There is indeed a desktop version of Lync. There is even a Windows 8 Store App.
http://www.windowsphone.com/en-us/store/app/lync-2013/d85d8a57-0f61-4ff3-a0f4-444e131d8491 -
Lync 2013 MX (on windows rt) will not connect to Lync 2010 enterprise server
Both internal and external (through edge) will not connect. I will put in the SIP address, try to connect and it will ask for the logon credentials (domain is different from SIP domain) A minute later it will state that it was unable to sign on. When I enable
logs I get a massive log file (~etl.bak) that is garbled and snooper will not read.
I have had no problem signing in users with Lync for the ipad, windows phone, or android devices. Does anyone know a way to troubleshoot this further?Make sure you use the following to log on
SIP Address : [email protected]
Account : Domain\user
- Belgian Unified Communications Community : http://www.pro-lync.be - MCM/MVP/MCT
Tried all the combinations, but I heard a rumor that the company has messed-up or incomplete DNS entries and won't fix it. On the Lync desktop versions I can work around this by using advanced connection settings (which don't exist on the WinRT/Store
app) to specify manual internal and external names.
Also tried entering sip.company.com and sipexternal.company.com in hosts file but that doesn't work either. that was suggested elsewhere as a fallback mechanism, but it doesn't seem to work when potentially invalid SRV entries already exist.
What I really need is for Microsoft to support the advanced connection settings, there's no other way around that.
Two questions:
1) Anyone know how to get access to the logging information which is enabled in the options of the Windows Store app? It's a long shot but maybe I can find somebody in this big company who will want to correct it.
2) Do we use the usual MS Connect to make bug/feature requests for the store apps too? For many years now a lot of products have been missing from there in favor of other feedback systems like User Voice (e.g. Windows Phone and Visual Studio). So you never
know exactly which is the right place to report such stuff nowadays (shame because Connect seemed like a universal solution at the start).
Key Artefacts -
Can't Log In with Lync 2013 Windows 8 App over VPN
Howdy,
I've downloaded the Lync 2013 App to Windows 8.1. When I type in my work email, I can't sign in. I get that the server isn't available or doesn't support Lync.
The error is attached.
I can't find a forum for the Lync App itself so I'm hoping to be redirected or since this has to be an easy question, someone might answer it here.
I'm logged in on our VPN and I'm working around this issue right now with RDP to my desktop and signing in to Lync 2010 there. This is for the purpose of doing my class this next week from home and showing Yep, I'm really available over Lync.
What is really desired is to get Lync on my remote machine working but there's no real Settings page on the App.
Apparently it does pick up the VPN and tries to sign me in:
However, there's not much of a way to configure anything. I can't find a "Settings" page. Tried uninstall/reinstall to see if I didn't fat finger something.
Lync 2010 is set up on company laptops to work over VPN correctly from home so I can't imagine it's this hard. I think the "oversimplified" approach of just putting in the email address and (I'm theorizing) letting Lync detect VPN or not,
can I log in, etc. or whatever it does, this isn't working. And of course, it's Encapsulated. :)
OK, I have a work around, it's not a do or die issue here. I'll RDP to my desktop, sign in and Lync will show me available. I'll set my location as Home during the hours of the class.
But ... it's always REALLY annoying when you KNOW it's a simple setup procedure and if that's just found ...
Thanks for any help.
Michael DurthalerCheck that you configure requirement for Lync windows store App as exist in below link
http://technet.microsoft.com/en-us/library/jj823129.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali -
Lync 2013 Desktop does not start on WIndows 8.1
My Office 365 version of Lync 2013 64bit crashes every time I start it. There is no error message just the "Microsoft Lync has stopped working" message with Close option. In further looking for a solution, I found the suggestion to
uninstall the Intel Bluetooth drivers but my system uses Realtek Filter drivers. I have looked in the event logs and found:
Log Name: Application
Source: Windows Error Reporting
Date: 2014-09-11 1:47:20 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: --------Win8
Description:
Fault bucket 85949488684, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: lync.exe
P2: 15.0.4641.1000
P3: 53c5ce3c
P4: KERNELBASE.dll
P5: 6.3.9600.17055
P6: 532954fb
P7: e06d7363
P8: 0000000000005bf8
P9:
P10:
Attached files:
C:\Users\Yves\AppData\Local\Temp\WERCA6B.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Yves\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_lync.exe_1f7a49ef615ca788e016ddaf8db0d1fb92c4a8e9_00000000_256fdc4d
Analysis symbol:
Rechecking for solution: 0
Report Id: aa908032-39db-11e4-8280-48d224dc5142
Report Status: 0
Hashed bucket: 61000269e077a9a343a6fe9bbb7efc54
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-11T17:47:20.000000000Z" />
<EventRecordID>143379</EventRecordID>
<Channel>Application</Channel>
<Computer>Fedmet-YL-Win8</Computer>
<Security />
</System>
<EventData>
<Data>85949488684</Data>
<Data>4</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>lync.exe</Data>
<Data>15.0.4641.1000</Data>
<Data>53c5ce3c</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.17055</Data>
<Data>532954fb</Data>
<Data>e06d7363</Data>
<Data>0000000000005bf8</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Yves\AppData\Local\Temp\WERCA6B.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Yves\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_lync.exe_1f7a49ef615ca788e016ddaf8db0d1fb92c4a8e9_00000000_256fdc4d</Data>
<Data>
</Data>
<Data>0</Data>
<Data>aa908032-39db-11e4-8280-48d224dc5142</Data>
<Data>0</Data>
<Data>61000269e077a9a343a6fe9bbb7efc54</Data>
</EventData>
</Event>
A lot of sites suggest to uninstall Intel Bluetooth drive but I does not have Intel Bluetooth.Go to your computer manufacturer’s website and update all driver packages for your computer, especially:
Audio drivers
Bluetooth drivers
System chipset drivers
webcam drivers
Important Note:
If you use office 64 bit, Lync 2013 must be 64 bit also. {And vice versa, If you use office 32 bit, Lync 2013 must be 32 bit}
Also check answer of Eric to fix this issue
http://social.technet.microsoft.com/Forums/en-US/e8268935-e97c-4033-9a2e-02734b4390bf/lync-2013-client-on-windows-81-stuck-at-starting?forum=ocsclients
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali -
Lync 2013 & Windows 8.1: All contacts appearing as "Presence Unknown"
Having an intermittent problem with Lync 2013 running in Windows 8.1. When I first sign-in to Lync (I'm working on an laptop that is part of my organizations domain and I'm logged in before I start Lync) all my contacts show up and for about
1 second or less, I can see that their presence is displayed correctly (Available, Busy, Away, In a meeting, On a call, etc.). Then all of the sudden all contacts switch to "Presence Unknown". My own presence is showing as "Available".
If I try to message a contact, it just shows the spinning dots and then eventually fails. One time the message went through, the recipient said they got the message twice, and for a brief moment - maybe bout a minute - the presence status
for all the contacts was once again available and showing. But then once again changed back to "Presence Unknown". Most of the time if it shows "Presence Unknown" I'm unable to IM the contact.
Sometimes - if I wait long enough - the presence status eventually appears and I'm able to communicate with contacts. But that can take up to an hour or more.
Sometimes after waiting for a bit, I get signed-off automatically. This morning that happened and I got a pop-up message "Server unreachable." If I click on sign-in again, it was able to sign-in and my status was once again
"Available" but all contacts were showing as "Presence Unknown"
Sometimes if I sign-out/in, that fixes things but that works less frequently. Usually the same situation just repeats where initially everything looks correct - everyone's presence is accurate - then immediately changes to "Presence Unknown"
and nobody is reachable.
Rebooting doesn't seem to work all the time but sometimes.
If I connect with Lync2010, none of these issues happen.
Is this a problem with Lync2013? A problem with Windows 8.1? A system setup issue within my organization?Hi,
Did the issue happen only for you or for multiple users?
If the issue happen only for you, please try to login to another Windows 8.1 computer and login Lync 2013 with your account to test if the issue cause by your computer. You can also login with other well-worked Lync 2013 client on your computer
to test the issue again.
On your computer, please delete user profile with the following path and then test the issue again:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Can't share internet explorer window in lync 2013 client
Hi,
I'm facing a strange issue, i can't share (present program) an internet explorer window. The program is launched on my desktop but it doesn't appear when i try to share it. I use Lync 2013 client on Windows 7, same problem on Windows 8. I think it's linked
to our domain desktops, because i don't have the issue when i try on a workgroup desktop.
Someone has an idea ?
Thanks & RegardsWhat is the version of your Lync 2013 client?
I don’t have this problem running Lync 2013 15.0.4535.1507 version on Windows 8.
Please check the other Lync users have the same problem.
Try to close your another browser, then test again.
Lisa Zheng
TechNet Community Support -
I am running in a terminal server environment with Citrix XenApp, on Windows 2008 R2, with Lync 2013 client installed. When I attempt to do a screen share, the screen shows the desktop of the TS server.
I attempted to load the VDI plugin for Lync, but it seems to be for desktop OS. Is my configuration supported, and if so, what do I need to do in order to redirect video from the server desktop to end-client?Hi,
Thank you for posting in Windows Server Forum.
To support enterprise-grade audio and video over VDI with Lync 2013, Microsoft implemented a new Media Redirection architecture and built a VDI plugin that runs on thin clients and pairs with the Lync client running in the remote desktop to which the end user
has connected.
In addition to TP’s reply, please check below articles for information.
XenDesktop 7, XenApp 6.x and Citrix Receiver 4.0 Support for Microsoft Lync 2013 VDI Plug-in
http://support.citrix.com/article/CTX138408.html
Update: Microsoft Lync 2013 in a Virtual Desktop Infrastructure
http://blogs.technet.com/b/nexthop/archive/2012/07/31/microsoft-lync-2013-preview-in-a-virtual-desktop-infrastructure.aspx
Deployment Details for the Lync VDI Plug-in
http://blogs.technet.com/b/nexthop/archive/2013/09/23/deployment-details-for-lync-vdi-plugin.aspx
Hope it helps!
Thanks.
Dharmesh Solanki -
Issues with mobility and autodiscovery with Lync 2013 and IIS/ARR
Hi all,
this is my last resort after days and days searching a solution for this problem... unsuccessfully.
All works fine unless the autodiscovery service with external users and the mobility service for both internal and external ones.
I deployed a Standard Edition Lync Server 2013 with:
a consolidated Frontend server in LAN
an Archiving and Monitoring server in LAN
an Edge server in DMZ with 2 NICs (one in DMZ network and one in LAN)
a IIS/ARR 2.5 reverse proxy in DMZ with 2 NICs (one in DMZ network and one in LAN)
All these roles are on Windows Server 2012 R2.
No split-DNS is deployed since I have different domains for internal and external. In any case I used the pinpoint DNS tip to resolve some records internally (I followed this guide http://tsoorad.blogspot.ch/2012/10/lync-server-dns-pinpoint-zones.html)
Here DNS records into internal domain:
A-record for meet.domain-ext.com points to Frontend server local IP
A-record for dialin.domain-ext.com points to Frontend server local IP
A-record for lyncdiscoverinternal.domain-ext.com points to Frontend server IP
A-record for lyncwebexternal.domain-ext.com points to Frontend sever local IP
A-record for autodiscover.domain-ext.com points to Exchange server local IP
Here DNS records into external domain:
CNAME-record for lyncdiscover.domain-ext.com points to lyncwebexternal.domain-ext.com
CNAME-record for sipexternal.domain-ext.com points to lyncwebexternal.domain-ext.com
A-record for meet.domain-ext.com points to Reverse Proxy public IP
A-record for dialin.domain-ext.com points to Reverse Proxy public IP
A-record for lyncwebexternal.domain-ext.com points to Reverse Proxy public IP
I installed and configured IIS/ARR 2.5 with KB2732764 and KB2785586 on Reverse Proxy following the NextHop guide. The local IP address of external NIC on Reverse Proxy is NATTED by a Cisco ASA firewall with public IP address and only 80/443
ports are permitted.
The problems occurs when I try to connect whit my Lync 2013 APP on iPad using autodiscovery service, both internally and externally. After some seconds the APP shows the message “Cannot connect to the server because it could be busy or
temporarily unavailable. Retry.” When I used the IIS/ARR 3.0 the problem looked like an authentication issue, then I came back to ISS/ARR 2.5 version with its KB. Now I cannot understand what is the cause about logfail.
The same behavior occurs with Android Lync 2013 APP and Windows Phone 8 APP.
Moreover my Lync 2013 client on Windows 7 can connect internally with autodiscovery settings but it cannot do it externally.
I'm a bit confused because I cannot understand if the problem is about external webservice of Frontend server or about Reverse Proxy configuration or about Lync Control Panel configuration.
Here is an extracted of iPad Lync 2013 log (sorry if it’s a bit long).
Any helps are very appreciated, thansk a lot!
</SentRequest>
2013-12-20
11:33:00.781 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl
called with url = http://lyncdiscover.domain-ext.com/, hopCount = 0, maxHops =
10
2013-12-20
11:33:00.781 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/409:Allocating stream 0x11cbe40 for url -
https://lyncdiscover.domain-ext.com/ with persistent id as 6
2013-12-20
11:33:00.782 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/131:Added
Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2013-12-20
11:33:00.782 Lync[563:6d00000] VERBOSE TRANSPORT
CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
url https://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected].
Sending over direct connection.
2013-12-20
11:33:00.782 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/385:Submitting new req.
UrlTrustResolver(0x1201358)
2013-12-20
11:33:00.782 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1783:Successfully started the GetUserUrlOperation
request for http://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected]
2013-12-20
11:33:00.796 Lync[563:6d00000] INFO TRANSPORT CTransportThread.cpp/343:Sent
Request(UcwaAutoDiscoveryRequest) to Request Processor
2013-12-20
11:33:00.796 Lync[563:6d00000] WARNING TRANSPORT
CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning
NULL credential for serviceId (4) type (1)!
2013-12-20
11:33:00.797 Lync[563:6d00000] INFO TRANSPORT
TransportUtilityFunctions.cpp/631:<SentRequest>
GET
http://lyncdiscover.domain-ext.com/
Request Id:
0x1201358
HttpHeader:Accept
application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-20
11:33:00.797 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/409:Allocating stream 0x12028f0 for url -
http://lyncdiscover.domain-ext.com/ with persistent id as 7
2013-12-20
11:33:00.798 Lync[563:6d00000] VERBOSE TRANSPORT
CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
url http://lyncdiscover.domain-ext.com/. Sending over direct connection.
2013-12-20
11:33:00.798 Lync[563:6d00000] INFO TRANSPORT CHttpStreamPool.cpp/556:Not
setting TLS as the url(http://lyncdiscover.domain-ext.com/) is not https
2013-12-20
11:33:00.812 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:00.812 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:00.812 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:00.813 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:00.813 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:33:04.104 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/577:Received
kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable =
true responseHeadersHandle = 12c5d70
2013-12-20
11:33:04.105 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/628:Response
status = 200 for request UcwaAutoDiscoveryRequest
2013-12-20
11:33:04.105 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/455:Scheduling stream 0x12028f0 for release.
2013-12-20
11:33:04.105 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/173:Received response of
request(UcwaAutoDiscoveryRequest) with status = 0x0
2013-12-20
11:33:04.106 Lync[563:6d00000] INFO TRANSPORT
TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET
http://lyncdiscover.domain-ext.com/
Request Id:
0x1201358
HttpHeader:Cache-Control
no-cache
HttpHeader:Content-Length
1076
HttpHeader:Content-Type
application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date
Fri, 20 Dec 2013 10:33:02 GMT
HttpHeader:Expires
-1
HttpHeader:Pragma
no-cache
HttpHeader:Server
Microsoft-IIS/8.5
HttpHeader:StatusCode
200
HttpHeader:X-AspNet-Version
4.0.30319
HttpHeader:X-Content-Type-Options
nosniff
HttpHeader:X-MS-Server-Fqdn
frontend-lync.domain-int.com
HttpHeader:X-Powered-By
ASP.NET, ARR/2.5
Ôªø<?xml
version="1.0" encoding="utf-8"?><AutodiscoverResponse
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
AccessLocation="Internal"><Root><Link
token="Domain" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain-ext.com"
/><Link token="User" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain-ext.com"
/><Link token="Self" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain-ext.com"
/><Link token="OAuth" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain-ext.com"
/><Link token="External/XFrame"
href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
/><Link token="Internal/XFrame" href="https://frontend-lync.domain-int.com/Autodiscover/XFrame/XFrame.html"
/><Link token="XFrame" href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
/></Root></AutodiscoverResponse>
</ReceivedResponse>
2013-12-20
11:33:04.108 Lync[563:6d00000] INFO TRANSPORT
CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
2013-12-20
11:33:04.108 Lync[563:6d00000] INFO TRANSPORT
CUcwaAutoDiscoveryResponse.cpp/195:User url is https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.109 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/266:Sending event to main thread for
request(0x1201358)
2013-12-20
11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-20
11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with
url = http://lyncdiscover.domain-ext.com/, Hops = 1, status = S_OK (S0-0-0)
2013-12-20
11:33:04.109 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/725:Response received for req.
UrlTrustResolver(0x1201358): S_OK (S0-0-0) (Success); Done with req.; Stopping
resend timer
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent
received. Status = S_OK (S0-0-0), url =
http://lyncdiscover.domain-ext.com/
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url.
url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with
url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com,
maxHops = 1
2013-12-20
11:33:04.110 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl
called with url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user,
hopCount = 0, maxHops = 1
2013-12-20
11:33:04.111 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/131:Added
Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2013-12-20
11:33:04.111 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/385:Submitting new req.
UrlTrustResolver(0x11d4d38)
2013-12-20
11:33:04.111 Lync[563:6d00000] INFO TRANSPORT CTransportThread.cpp/343:Sent
Request(UcwaAutoDiscoveryRequest) to Request Processor
2013-12-20
11:33:04.111 Lync[563:6d00000] WARNING TRANSPORT
CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning
NULL credential for serviceId (4) type (1)!
2013-12-20
11:33:04.112 Lync[563:6d00000] INFO TRANSPORT
TransportUtilityFunctions.cpp/631:<SentRequest>
GET
https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
Request Id:
0x11d4d38
HttpHeader:Accept
application/vnd.microsoft.rtc.autodiscover+xml;v=1
</SentRequest>
2013-12-20
11:33:04.112 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/409:Allocating stream 0x125fa90 for url - https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
with persistent id as 7
2013-12-20
11:33:04.112 Lync[563:6d00000] VERBOSE TRANSPORT
CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user.
Sending over direct connection.
2013-12-20
11:33:04.113 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
stream 0x12028f0.
2013-12-20
11:33:04.261 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/577:Received
kCFStreamEventEndEncountered (UcwaAutoDiscoveryRequest)isHeadersAvailable =
true responseHeadersHandle = 11cfbd0
2013-12-20
11:33:04.262 Lync[563:6d00000] INFO UTILITIES CHttpConnection.cpp/628:Response
status = 200 for request UcwaAutoDiscoveryRequest
2013-12-20
11:33:04.262 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/455:Scheduling stream 0x11cbe40 for release.
2013-12-20
11:33:04.263 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/173:Received response of
request(UcwaAutoDiscoveryRequest) with status = 0x0
2013-12-20
11:33:04.263 Lync[563:6d00000] INFO TRANSPORT
TransportUtilityFunctions.cpp/925:<ReceivedResponse>
GET
https://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected]
Request Id:
0x12450d8
HttpHeader:Cache-Control
no-cache
HttpHeader:Content-Length
1076
HttpHeader:Content-Type
application/vnd.microsoft.rtc.autodiscover+xml; v=1
HttpHeader:Date
Fri, 20 Dec 2013 10:33:02 GMT
HttpHeader:Expires
-1
HttpHeader:Pragma
no-cache
HttpHeader:Server
Microsoft-IIS/8.5
HttpHeader:StatusCode
200
HttpHeader:X-AspNet-Version
4.0.30319
HttpHeader:X-Content-Type-Options
nosniff
HttpHeader:X-MS-Server-Fqdn
frontend-lync.domain-int.com
HttpHeader:X-Powered-By
ASP.NET, ARR/2.5
Ôªø<?xml
version="1.0" encoding="utf-8"?><AutodiscoverResponse
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
AccessLocation="Internal"><Root><Link
token="Domain" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=domain-ext.com"
/><Link token="User" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain-ext.com"
/><Link token="Self" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain-ext.com"
/><Link token="OAuth" href="https://frontend-lync.domain-int.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain-ext.com"
/><Link token="External/XFrame"
href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
/><Link token="Internal/XFrame" href="https://frontend-lync.domain-int.com/Autodiscover/XFrame/XFrame.html"
/><Link token="XFrame" href="https://lyncwebexternal.domain-ext.com/Autodiscover/XFrame/XFrame.html"
/></Root></AutodiscoverResponse>
</ReceivedResponse>
2013-12-20
11:33:04.264 Lync[563:6d00000] INFO TRANSPORT
CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
2013-12-20
11:33:04.265 Lync[563:6d00000] INFO TRANSPORT
CUcwaAutoDiscoveryResponse.cpp/195:User url is https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.265 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/266:Sending event to main thread for
request(0x12450d8)
2013-12-20
11:33:04.266 Lync[563:3a71018c] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req.
completed, Stopping timer.
2013-12-20
11:33:04.266 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/290:Received a root response
2013-12-20
11:33:04.266 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation
completed with url = https://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected],
userUrl = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com,
status = S_OK (S0-0-0)
2013-12-20
11:33:04.266 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/725:Response received for req.
GET-UnAuthenticatedGet(0x12450d8): S_OK (S0-0-0) (Success); Done with req.; Stopping
resend timer
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x11d4d38
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO TRANSPORT CSessionBase.hxx/158:Cancelling
request: 0x11d4d38
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/163:Added
Request(UcwaAutoDiscoveryRequest) to Request Processor queue
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with
url = https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user,
Hops = 1, status = W_Cancelled (W0-0-6)
2013-12-20
11:33:04.267 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation
completed with url = http://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected],
userUrl = , status = W_Cancelled (W0-0-6)
2013-12-20
11:33:04.268 Lync[563:6d00000] INFO TRANSPORT CTransportThread.cpp/343:Sent
Request(UcwaAutoDiscoveryRequest) to Request Processor
2013-12-20
11:33:04.268 Lync[563:3a71018c] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential
for serviceId(1) returning: credType (1) signInName ([email protected])
domain () username (mattia.spagnoli) password.empty() (0) certificate.isValid()
(0) privateKey.empty() (1) compatibleServiceIds(1)
2013-12-20
11:33:04.268 Lync[563:3a71018c] INFO TRANSPORT
CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for
url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT CMetaDataManager.cpp/467:Sending
Unauthenticated get to get the web-ticket url
2013-12-20
11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT CTransportThread.cpp/131:Added
Request() to Request Processor queue
2013-12-20
11:33:04.269 Lync[563:3a71018c] INFO TRANSPORT
CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.269 Lync[563:62d4000] INFO TRANSPORT CTransportThread.cpp/343:Sent
Request() to Request Processor
2013-12-20
11:33:04.270 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/385:Submitting new req.
GET-AuthenticatedUserGetRequest(0x1201ab8)
2013-12-20
11:33:04.270 Lync[563:62d4000] WARNING TRANSPORT
CCredentialManager.cpp/317:CCredentialManager::getSpecificCredential returning
NULL credential for serviceId (4) type (1)!
2013-12-20
11:33:04.270 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1189:Submitting Authenticated AutoDiscovery
request to https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:33:04.270 Lync[563:6d00000] INFO UTILITIES
CHttpStreamPool.cpp/455:Scheduling stream 0x125fa90 for release.
2013-12-20
11:33:04.271 Lync[563:62d4000] INFO TRANSPORT
TransportUtilityFunctions.cpp/631:<SentRequest>
GET
https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
Request Id:
0x1206198
HttpHeader:Accept
HttpHeader:X-MS-WebTicket
xxxxxxxxxx
</SentRequest>
2013-12-20
11:33:04.271 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1662:Ignoring GetUserUrlOperation event as
current state is 6
2013-12-20
11:33:04.271 Lync[563:62d4000] INFO UTILITIES
CHttpStreamPool.cpp/409:Allocating stream 0x11c0a40 for url - https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user
with persistent id as 15
2013-12-20
11:33:04.271 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1664:Request
url was http://lyncdiscover.domain-ext.com/?sipuri=sip:[email protected]
2013-12-20
11:33:04.272 Lync[563:62d4000] VERBOSE TRANSPORT
CHttpProxyHelper.cpp/436:CHttpProxyHelper::discoverProxy : No proxy found for
url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com.
Sending over direct connection.
2013-12-20
11:33:20.621 Lync[563:3a71018c] INFO UTILITIES
CNetworkMonitor.cpp/217:Reachabilility Flags IsWWAN(0):Reachable(0):TransientConnection(0):ConnectionRequired(0):ConnectionOnTraffic(0):InterventionRequired(0):ConnectionOnDemand(0):IsLocalAddress(0):IsDirect(0)
2013-12-20
11:33:20.623 Lync[563:3a71018c] INFO UTILITIES CNetworkMonitor.cpp/186:Updated
networkAvailableToConnect(CellularDataNetwork) -> NoNetwork,
isInAirplaneMode(0) -> 1
2013-12-20
11:33:20.623 Lync[563:3a71018c] INFO APPLICATION
CUcmpConversationsManager.cpp/4091:CUcmpConversationsManager::canDoVideoBasedOnNetworkAndPolicy
returns false because RequestWiFiForAudio or RequestWifiForVideo is true and
current network : is not WiFi
2013-12-20
11:33:20.623 Lync[563:3a71018c] INFO APPLICATION
CUcmpConversationsManager.cpp/1672:CUcmpConversationsManager::queryCapability
on StartP2PVideoCall returns false because
canDoVideoBasedOnNetworkAndPolicy
returned false
2013-12-20
11:33:20.904 Lync[563:3a71018c] INFO UTILITIES
CNetworkMonitor.cpp/217:Reachabilility Flags
IsWWAN(1):Reachable(1):TransientConnection(1):ConnectionRequired(0):ConnectionOnTraffic(0):InterventionRequired(0):ConnectionOnDemand(0):IsLocalAddress(1):IsDirect(0)
2013-12-20
11:33:20.905 Lync[563:3a71018c] INFO UTILITIES CNetworkMonitor.cpp/186:Updated
networkAvailableToConnect(NoNetwork) -> CellularDataNetwork,
isInAirplaneMode(1) -> 0
2013-12-20
11:33:20.905 Lync[563:3a71018c] INFO TRANSPORT CEventChannelManager.cpp/826:Received
network monitor event so restarting event channel.
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO TRANSPORT
CEventChannelManager.cpp/520:Moving the event channel aggressive mode.
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
CUcmpConversationsManager.cpp/4091:CUcmpConversationsManager::canDoVideoBasedOnNetworkAndPolicy
returns false because RequestWiFiForAudio or RequestWifiForVideo is true and
current network : is not WiFi
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
CUcmpConversationsManager.cpp/1672:CUcmpConversationsManager::queryCapability
on StartP2PVideoCall returns false because
canDoVideoBasedOnNetworkAndPolicy
returned false
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2070:adIsEnabled
= 1, sipUri = sip:[email protected], m_internalADUrlInput =
m_externalADUrlInput =
2013-12-20
11:33:20.906 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/255:Discovery is in progress and process state is
6Ignoring request to start network discovery
2013-12-20
11:34:04.274 Lync[563:62d4000] INFO UTILITIES
CHttpStreamPool.cpp/455:Scheduling stream 0x11c0a40 for release.
2013-12-20
11:34:04.275 Lync[563:62d4000] ERROR UTILITIES CHttpConnection.cpp/517:Connection
timedout for request (0x%u0x12d1ea0) - notifying error E_ConnectionTimeoutError
2013-12-20
11:34:04.275 Lync[563:62d4000] INFO TRANSPORT
CHttpRequestProcessor.cpp/173:Received response of request() with status =
0x22020005
2013-12-20
11:34:04.276 Lync[563:62d4000] INFO TRANSPORT
CHttpRequestProcessor.cpp/201:Request
resulted in E_ConnectionTimeoutError (E2-2-5). The retry counter is: 0
2013-12-20
11:34:04.276 Lync[563:62d4000] INFO TRANSPORT
CHttpRequestProcessor.cpp/266:Sending event to main thread for
request(0x1206198)
2013-12-20
11:34:04.277 Lync[563:3a71018c] INFO TRANSPORT
CMetaDataManager.cpp/581:Received response for meta data request of type 60
with status 570556421
2013-12-20
11:34:04.277 Lync[563:3a71018c] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable
to get a response to an unauthenticated get to url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:34:04.278 Lync[563:3a71018c] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData
retrieval for url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
completed with status 570556421
2013-12-20
11:34:04.278 Lync[563:3a71018c] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting
1 pended Meta data requests for url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:34:04.278 Lync[563:3a71018c] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable
to get the meta data for server url https://frontend-lync.domain-int.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=domain-ext.com
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO TRANSPORT
CAuthenticationResolver.cpp/293:Failing request to the request manager
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO TRANSPORT CRequestManager.cpp/273:Failing
secure request UcwaAutoDiscoveryRequest with status E_ConnectionTimeoutError
(E2-2-5)
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status
E_ConnectionTimeoutError (E2-2-5)
2013-12-20
11:34:04.279 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status
E_ConnectionTimeoutError (E2-2-5) for eventType 0
2013-12-20
11:34:04.280 Lync[563:3a71018c] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received
event for type 0 with status E_ConnectionTimeoutError (E2-2-5)
2013-12-20
11:34:04.280 Lync[563:3a71018c] INFO APPLICATION
CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/496:Raising Autodiscovery event
with status E_ConnectionTimeoutError (E2-2-5) for eventType 0
2013-12-20
11:34:04.280 Lync[563:3a71018c] ERROR APPLICATION
CUcwaAppSession.cpp/2066:Auto-discovery failed, aborting sign-in!
2013-12-20
11:34:04.280 Lync[563:3a71018c] INFO APPLICATION CUcwaAppSession.cpp/998:CUcwaAppSession::setNewActualState()
state=0
2013-12-20
11:34:04.294 Lync[563:3a71018c] INFO UTILITIES
CBasePersistableComponent.cpp/230:Storing 7 out-of-sync components took 10ms
2013-12-20
11:34:04.295 Lync[563:3a71018c] INFO UTILITIES CiOsAppStateQuery.h/147:Clearing
keep-alive timer callback
2013-12-20
11:34:04.295 Lync[563:6d00000] INFO TRANSPORT
CHttpRequestProcessor.cpp/134:Clearing request processor for component
UcwaAutoDiscoverySession on sign-out.
2013-12-20
11:34:04.295 Lync[563:62d4000] INFO TRANSPORT
CHttpRequestProcessor.cpp/134:Clearing request processor for component
MetaDataManager on sign-out.
2013-12-20
11:34:04.295 Lync[563:3a71018c] INFO APPLICATION CAlertReporter.cpp/64:Alert
received! Category 1, Type 201, level 0, error E_ConnectionTimeoutError
(E2-2-5), context '', hasAction=false
2013-12-20
11:34:04.296 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
stream 0x11cbe40.
2013-12-20
11:34:04.296 Lync[563:62d4000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
stream 0x11c0a40.
2013-12-20
11:34:04.296 Lync[563:3a71018c] INFO APPLICATION CAlertReporter.cpp/117:Alert
cleared of Category 1, Type 201, cleared 0 alerts
2013-12-20
11:34:04.297 Lync[563:3a71018c] INFO APPLICATION
CTransportRequestRetrialQueue.cpp/725:Response received for req.
GET-AuthenticatedUserGetRequest(0x1201ab8): E_ConnectionTimeoutError (E2-2-5)
(RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
2013-12-20
11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
2013-12-20
11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
2013-12-20
11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioUtil.mm/322:stopSound
2013-12-20
11:34:04.298 Lync[563:3a71018c] INFO UI CMAudioVideoToastViewController.mm/992:Cancelling
local notification
2013-12-20
11:34:04.299 Lync[563:6d00000] INFO UTILITIES CHttpStreamPool.cpp/609:Releasing
stream 0x125fa90.
2013-12-20
11:34:04.300 Lync[563:3a71018c] INFO UI CMRootViewController.mm/378:ActualState
= 0 DesiredState = 2 DataAvailable = 0
2013-12-20
11:34:04.300 Lync[563:3a71018c] INFO UI
CMDetailViewController.mm/229:ActualState = 0 DesiredState = 1 DataAvailable = 0
2013-12-20
11:34:04.300 Lync[563:3a71018c] INFO UI CMDetailViewController.mm/262:ActualState
= IsSignedOut DesiredState = BeSignedIn DataAvailable = 0 Showing UI =
CredentialTableViewController
2013-12-20
11:34:04.300 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
view is alert, size 1
2013-12-20
11:34:04.301 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/745:adding the
desired view
2013-12-20
11:34:04.302 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
floating views
2013-12-20
11:34:04.302 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
is 1
2013-12-20
11:34:04.302 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/114:showalert
is 0
2013-12-20
11:34:04.302 Lync[563:3a71018c] INFO UI CMUIUtil.mm/402:Mapping error code =
0x22020005, context = , type = 201
2013-12-20 11:34:04.303 Lync[563:3a71018c] INFO UI
CMUIUtil.mm/1680:Mapped error message is 'Non riesco a connettermi al server
perché potrebbe essere occupato o temporaneamente non disponibile. Riprova.
2013-12-20
11:34:04.304 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
45.000000, x 64.000000, y 0.000000
2013-12-20
11:34:04.304 Lync[563:3a71018c] INFO UI
CMNotificationManager.mm/1089:viewFrame: origin x 64.000000, origin y 0.000000,
height 1024.000000, width 45.000000
2013-12-20
11:34:04.304 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
936.000000
2013-12-20
11:34:04.305 Lync[563:3a71018c] ERROR UI CMDismissButtonBaseViewController.mm/104:after:
self.label.frame height 41.000000, width 936.000000, x 44.000000, y 2.000000
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.305 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
view is alert, size 1
2013-12-20
11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
view is same as the current view
2013-12-20
11:34:04.306 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
floating views
2013-12-20
11:34:04.306 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
is 0
2013-12-20
11:34:04.306 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
45.000000, x 64.000000, y 0.000000
2013-12-20
11:34:04.307 Lync[563:3a71018c] INFO UI
CMNotificationManager.mm/1089:viewFrame: origin x 64.000000, origin y 0.000000,
height 1024.000000, width 45.000000
2013-12-20
11:34:04.307 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
936.000000
2013-12-20
11:34:04.307 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/104:after: self.label.frame height
41.000000, width 936.000000, x 44.000000, y 2.000000
2013-12-20
11:34:04.337 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.337 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
view is alert, size 1
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
view is same as the current view
2013-12-20
11:34:04.338 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
floating views
2013-12-20
11:34:04.339 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert is
0
2013-12-20
11:34:04.339 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/89:before: view height 1024.000000, width
45.000000, x 64.000000, y 0.000000
2013-12-20
11:34:04.339 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1089:viewFrame:
origin x 64.000000, origin y 0.000000, height 1024.000000, width 45.000000
2013-12-20
11:34:04.339 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/1195:resize
alert label, origin x 44.000000, origin y 2.000000, height 41.000000, width
936.000000
2013-12-20
11:34:04.339 Lync[563:3a71018c] ERROR UI
CMDismissButtonBaseViewController.mm/104:after: self.label.frame height
41.000000, width 936.000000, x 44.000000, y 2.000000
2013-12-20
11:34:04.340 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/162:Details
Pane is in Full screen with controller
2013-12-20
11:34:04.340 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/204:Split view
frame orientation UIInterfaceOrientationLandscapeLeft Height = 748.000000 Width
= 1024.000000 origin.x = 20.000000 origin.y = 0.000000 keyboardHeight =
0.000000
2013-12-20
11:34:04.341 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/162:Details
Pane is in Full screen with controller
2013-12-20
11:34:04.341 Lync[563:3a71018c] INFO UI CMSplitViewController.mm/204:Split view
frame orientation UIInterfaceOrientationLandscapeLeft Height = 748.000000 Width
= 1024.000000 origin.x = 20.000000 origin.y = 0.000000 keyboardHeight =
0.000000
2013-12-20
11:34:04.343 Lync[563:3a71018c] INFO UI
CMToolsViewController.mm/349:ActualState = 0 DesiredState = 1 DataAvailable = 0
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI
CMAlertViewController.mm/93:ObservableListItem Added event received
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/103:showalert
is 1
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.344 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMConversationCommon.mm/43:not signed
in
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/705:desired
view is alert, size 1
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/718:desired
view is same as the current view
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMNotificationManager.mm/480:reposition
floating views
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/110:showalert
is 1
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMAlertViewController.mm/114:showalert
is 0
2013-12-20
11:34:04.345 Lync[563:3a71018c] INFO UI CMUIUtil.mm/402:Mapping error code =
0x22020005, context = , type = 201
2013-12-20
11:34:04.346 Lync[563:3a71018c] INFO UI CMUIUtil.mm/1680:Mapped error message
is ‘Cannot connect to the server because it could be busy or temporarily
unavailable. Retry.’Hi Kent,
thanks a lot for your reply!
I created _sip._tls.domain-ext.com SRV record in the external DNS and now autodiscovery works fine. At the beginning I had not created it because I thought lyncdiscover.domain-ext.com A record was enough for autodiscovery. I still cannot understand
why lyncdiscover.domain-ext.com points to reverse proxy, while _sip._tls.domain-ext.com points to Edge server. It's strange because both are part of the research order of Lync 2013 desktop clients.
By the way, mobility still does not work. I tried to insert bot the https URLs as manual configuration but Lync 2013 for iPad was not be able to login. I tried to paste both the URLs in the web browser and:
with https://<ExtwebFQDN>/Autodiscover/autodiscoverservice.svc/Root appears the "Root.json" file to be downloaded;
with https://<IntwebFQDN>/AutoDiscover/AutoDiscover.svc/Root
the message "500-Internal error of server" appears.
Any suggests from you about how to check the configuration of ISS/ARR 2.5?
Thanks again! -
Hi,
We've got a problem with Lync 2013 client for andriod unable to connect to our on prem Lync 2013 deployment.
Windows Phone clients can connect without any problems, Lync diagnostic tool doesn't throw any significant errors, PC clients are working fine as well. Below you will find part of a connection log from Lync 2013 client on one of our android phones:
-19 00:50:24.198 4048 4048 I LyncPerformance: PerfBegin|2-12:Signin - Started|1413672624207
10-19 00:50:24.358 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/1824:Initialized the sign in BRB logger
10-19 00:50:24.358 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
10-19 00:50:24.368 4048 4048 I LYNC : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 7 out-of-sync components took 7ms
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.368 4048 4048 I AndroidOperationQueue: CancelSync Started
10-19 00:50:24.368 4048 4048 I AndroidOperationQueue: No operations pending
10-19 00:50:24.368 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
10-19 00:50:24.368 4048 4048 V LYNC : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
10-19 00:50:24.558 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 195ms
10-19 00:50:24.598 4048 4048 I AndroidOperationQueue: CancelSync Started
10-19 00:50:24.598 4048 4048 I AndroidOperationQueue: No operations pending
10-19 00:50:24.608 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 4 out-of-sync Object Models took 7ms
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 0 out-of-sync Object Models took 0ms
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: 37c7c324-637d-4991-9eb3-0ff64460f41c
10-19 00:50:24.628 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
10-19 00:50:24.628 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/897:Impersonalized the Object Model
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cconfiguration.cpp/1279:CConfiguration::deserialize() called
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/434:SignIn. signInAsUserState=2, actualState=0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/1234:Updating URLs. For Ucwa: discoveredFqdn=, applicationsRelativeUrl=, configuredInternal=https://lyncdiscover.domain.com, configuredExternal=https://lyncdiscover.domain.com,
loc=0, auto-discovery=0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/674:Sending AutoDiscovery request (in sign-in sequence)
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2142:suspensionState = 2
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/2118:adIsEnabled = 0, sipUri = sip:[email protected], m_internalADUrlInput = https://lyncdiscover.domain.comm_externalADUrlInput = https://lyncdiscover.domain.com
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1017:Discover UCWA urls from https://lyncdiscover.domain.com & https://lyncdiscover.domain.com for sip:[email protected]
10-19 00:50:24.638 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/491:Extracted domain.com from sip:[email protected]
10-19 00:50:24.638 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1121:Starting Auto Discovery with urls https://lyncdiscover.domain.com?sipuri=sip:[email protected] and https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.638 4048 4048 V HttpConnection: get native 1378331608 httpCallback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@412f39c0
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(4)
10-19 00:50:24.648 4048 4048 I HttpConnection: originalurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected] method Get
10-19 00:50:24.648 4048 4048 I HttpConnection: decodedurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/634:<SentRequest>
10-19 00:50:24.648 4048 4048 I LYNC : GET https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : Request Id: 0x52134210
10-19 00:50:24.648 4048 4048 I LYNC : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
10-19 00:50:24.648 4048 4048 I LYNC :
10-19 00:50:24.648 4048 4048 I LYNC :
10-19 00:50:24.648 4048 4048 I LYNC : </SentRequest>
10-19 00:50:24.648 4048 4048 V HttpConnection: post request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4202 V HttpConnection: send request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4202 I HttpEngine: AutoRedirect true for https://lyncdiscover.domain.com?sipuri=sip:[email protected] and setting it to FALSE for manual handling
10-19 00:50:24.648 4048 4202 V HttpEngine: Executing request with https://lyncdiscover.domain.com?sipuri=sip:[email protected] Connection pool count is 1
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/385:Submitting new req. GET-UnauthenticatedRootGetRequest(0x52134210)
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1171:Submitting Unauthenticated AutoDiscovery request to https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/491:Extracted domain.com from sip:[email protected]
10-19 00:50:24.648 4048 4048 I LYNC : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=1
10-19 00:50:24.658 4048 4048 I LYNC : INFO APPLICATION .\capplication.cpp/1858:CUcwaAppSession::signIn() succeeded
10-19 00:50:24.678 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.678 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.688 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.688 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.818 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.818 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.828 4048 4048 W LocaleUtil: locale = en_US
10-19 00:50:24.828 4048 4048 W LocaleUtil: scriptSubtag = Latn
10-19 00:50:24.878 4048 4202 D HttpEngine: Resolved addr : localhost
10-19 00:50:24.888 4048 4202 E HttpConnection: java.lang.NullPointerException
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
10-19 00:50:24.888 4048 4202 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
10-19 00:50:24.888 4048 4202 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
10-19 00:50:24.888 4048 4202 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
10-19 00:50:24.888 4048 4202 V HttpConnection: got Response: https://lyncdiscover.domain.com?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@412f39c0
10-19 00:50:24.978 4048 4048 I UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.098 4048 4048 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:25.108 4048 4048 I LYNC : INFO APPLICATION .\cewsattachmentmanager.cpp/196:Scheduling cleanup run in 86400sec
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (corp) username (test) password.empty() (0) certificate.isValid()
(0) privateKey.empty() (1) compatibleServiceIds(1)
10-19 00:50:25.108 4048 4048 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
10-19 00:50:25.108 4048 4048 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
10-19 00:50:25.108 4048 4048 V HttpConnection: get native 1370056832 httpCallback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@41299c88
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\ccredentialmanager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0)
privateKey.empty() (1) compatibleServiceIds(4)
10-19 00:50:25.108 4048 4048 I HttpConnection: originalurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected] method Get
10-19 00:50:25.108 4048 4048 I HttpConnection: decodedurl is https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4048 I LYNC : INFO TRANSPORT .\transportutilityfunctions.cpp/634:<SentRequest>
10-19 00:50:25.108 4048 4048 I LYNC : GET https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4048 I LYNC : Request Id: 0x52134210
10-19 00:50:25.108 4048 4048 I LYNC : HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
10-19 00:50:25.108 4048 4048 I LYNC :
10-19 00:50:25.108 4048 4048 I LYNC :
10-19 00:50:25.108 4048 4048 I LYNC : </SentRequest>
10-19 00:50:25.108 4048 4048 V HttpConnection: post request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4198 V HttpConnection: send request: https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.108 4048 4198 I HttpEngine: AutoRedirect true for https://lyncdiscover.domain.com?sipuri=sip:[email protected] and setting it to FALSE for manual handling
10-19 00:50:25.108 4048 4198 V HttpEngine: Executing request with https://lyncdiscover.domain.com?sipuri=sip:[email protected] Connection pool count is 1
10-19 00:50:25.178 4048 4051 D dalvikvm: GC_CONCURRENT freed 313K, 10% free 7311K/8071K, paused 8ms+6ms, total 46ms
10-19 00:50:25.368 4048 4198 D HttpEngine: Resolved addr : localhost
10-19 00:50:25.368 4048 4198 E HttpConnection: java.lang.NullPointerException
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
10-19 00:50:25.368 4048 4198 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
10-19 00:50:25.368 4048 4198 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
10-19 00:50:25.368 4048 4198 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
10-19 00:50:25.368 4048 4198 V HttpConnection: got Response: https://lyncdiscover.domain.com?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@41299c88
10-19 00:50:25.398 4048 4048 D SigninActivity: onPause()
10-19 00:50:25.438 4048 4048 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
10-19 00:50:25.438 4048 4048 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
10-19 00:50:25.438 4048 4048 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x52134210)
10-19 00:50:25.448 4048 4048 I loadLabel: ComponentInfo.java loadLabel
10-19 00:50:25.448 4048 4048 I loadLabel: ComponentInfo packageName iscom.microsoft.office.lync15
10-19 00:50:25.448 4048 4048 D SigningInActivity: onCreate()
10-19 00:50:25.448 4048 4048 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.458 4048 4048 W AccessibilityViewFactory: Failed to find class for view RelativeLayout
10-19 00:50:25.478 4048 4048 D SigningInActivity: onStart()
10-19 00:50:25.478 4048 4048 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity
10-19 00:50:25.478 4048 4048 D SigningInActivity: onResume()
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1305:Received autodiscovery response with status E_ConnectionError (E2-2-1)
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1319:Ignoring request of type 1 as current state is 8
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1321:Request url was https://lyncdiscover.domain.com?sipuri=sip:[email protected]
10-19 00:50:25.508 4048 4048 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnauthenticatedRootGetRequest(0x52134210): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError);
Done with req.; Stopping resend timer
10-19 00:50:26.178 4048 4048 D SigninActivity: onStop()
10-19 00:50:26.178 4048 4048 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:26.178 4048 4048 D SigninActivity: onDestroy()
10-19 00:50:26.178 4048 4048 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigninActivity
10-19 00:50:37.878 4048 4048 I Choreographer: Skipped 73 frames! The application may be doing too much work on its main thread.
Any help would be greatly appreciated.
Best,
MarcinHi,
Server is up to date and accessible from ALL clients apart of Android one.
Reflashed phone with latest Android 4, reinstalled Lync 2013 and at first login attempt I got (with server autodiscover ON):
11-06 16:37:44.699 2387 2387 V HttpConnection: post request: https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
11-06 16:37:44.699 2387 2484 V HttpConnection: send request: https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
11-06 16:37:44.699 2387 2484 V HttpEngine: Executing request with https://lyncdiscover.domain.com/?sipuri=sip:[email protected] Connection pool count is 1
11-06 16:37:44.729 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = E_ClientVersionBlocked (E2-3-30), url = http://lyncdiscover.domain.com/
11-06 16:37:44.729 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E_ClientVersionBlocked (E2-3-30)
11-06 16:37:44.889 2387 2484 D HttpEngine: Resolved addr : localhost
11-06 16:37:44.929 2387 2484 E HttpConnection: java.lang.NullPointerException
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.verifyHostname(HttpEngine.java:663)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine$DelegateSocketFactory.createSocket(HttpEngine.java:623)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:165)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:555)
11-06 16:37:44.929 2387 2484 E HttpConnection: at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:391)
11-06 16:37:44.929 2387 2484 E HttpConnection: at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:227)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.FutureTask.run(FutureTask.java:137)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1076)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:569)
11-06 16:37:44.929 2387 2484 E HttpConnection: at java.lang.Thread.run(Thread.java:856)
11-06 16:37:44.929 2387 2484 V HttpConnection: got Response: https://lyncdiscover.domain.com/?sipuri=sip:[email protected] statusCode: 0 callback com.microsoft.office.lync.platform.HttpConnectionNativeCallback$1@42613ed8
11-06 16:37:45.219 2387 2387 V HttpConnectionNativeCallback: exception java.lang.NullPointerException statusCode 0
11-06 16:37:45.219 2387 2387 E LYNC : ERROR TRANSPORT .\chttpconnection.cpp/226:CHttpConnection exception: java.lang.NullPointerException
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/201:Request UcwaAutoDiscoveryRequest resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
11-06 16:37:45.219 2387 2387 I LYNC : INFO TRANSPORT .\chttprequestprocessor.cpp/266:Sending event to main thread for request(0x51d45b00)
11-06 16:37:45.239 2387 2388 D dalvikvm: GC_CONCURRENT freed 335K, 7% free 7367K/7879K, paused 32ms+263ms, total 343ms
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/822:Req. completed, Stopping timer.
11-06 16:37:45.249 2387 2387 E LYNC : ERROR APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/325:Request failed. Error - E_ConnectionError (E2-2-1)
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoverygetuserurloperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E_ConnectionError (E2-2-1)
11-06 16:37:45.249 2387 2387 I LYNC : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/725:Response received for req. GET-UnAuthenticatedGet(0x51d45b00): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryservice.cpp/1263:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\calertreporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
11-06 16:37:45.269 2387 2387 I LYNC : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
11-06 16:37:45.269 2387 2387 D AlertItemSource: AlertEvent: action=Add, category=CategoryApplication, type=AutoDiscoveryAlert, errorCode=E_ConnectionError, hasAction=false, isGlobal=false
What's quite strange opening https://lyncdiscover.domain.com/?sipuri=sip:[email protected] in normal browser (IE or Firefox) gives me:
<resource rel="root" href="https://lync1.domain.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=domain.com">
<link rel="user" href="https://lync1.domain.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=domain.com"/>
<link rel="xframe" href="https://lync1.domain.com/Autodiscover/XFrame/XFrame.html"/></resource>
which is correct by the look of it. Lync Connectivity Analyzer for Mobile Lync 2013 Client doesn't indicate any problems apart of inaccessible http://lyncdiscover.domain.com part (it's not redirected - we are using only https traffic):
[06/11/2014 17:13:21] [SUCCESS] Successfully created the UCWA service
[06/11/2014 17:13:21] [SUMMARY] Completed tests for Mobility (UCWA) service
[06/11/2014 17:13:21] [DEBUG] None, AutoInternalDNSFail, AutoInternalSecureD, AutoInternalUnsecureD, AutoExternalUnsecureD, ManualDNSFail, ManualSecureD, ManualUnsecureD, AuthBrokerInternalLMXCheckGET, AuthBrokerInternalLMXCheckPOST, AuthBrokerExternalLMXCheckGET, AuthBrokerExternalLMXCheckPOST, MobilityMCXInternalLMXCheckGET, MobilityMCXInternalLMXCheckPOST, MobilityMCXExternalLMXCheckGET, MobilityMCXExternalLMXCheckPOST, LMXSIPServerInternalDNS, LMXSIPServerExternalDNS, MobilityUCWAInternalCheckPOST
[06/11/2014 17:13:21] [SUMMARY]
[06/11/2014 17:13:21] [SUMMARY_SUCCESS]
Your deployment meets the minimum requirements for Lync Mobile 2013 App.
Any help would be greatly appreciated.
Best,
Marcin
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