Lync 2013 & Windows 8.1: All contacts appearing as "Presence Unknown"

Having an intermittent problem with Lync 2013 running in Windows 8.1.  When I first sign-in to Lync (I'm working on an laptop that is part of my organizations domain and I'm logged in before I start Lync) all my contacts show up and for about
1 second or less, I can see that their presence is displayed correctly (Available, Busy, Away, In a meeting, On a call, etc.).  Then all of the sudden all contacts switch to "Presence Unknown".  My own presence is showing as "Available".
If I try to message a contact, it just shows the spinning dots and then eventually fails.  One time the message went through, the recipient said they got the message twice, and for a brief moment - maybe bout a minute - the presence status
for all the contacts was once again available and showing.  But then once again changed back to "Presence Unknown".  Most of the time if it shows "Presence Unknown" I'm unable to IM the contact.
Sometimes - if I wait long enough - the presence status eventually appears and I'm able to communicate with contacts.  But that can take up to an hour or more.  
Sometimes after waiting for a bit, I get signed-off automatically.  This morning that happened and I got a pop-up message "Server unreachable."  If I click on sign-in again, it was able to sign-in and my status was once again
"Available" but all contacts were showing as "Presence Unknown"
Sometimes if I sign-out/in, that fixes things but that works less frequently.  Usually the same situation just repeats where initially everything looks correct - everyone's presence is accurate - then immediately changes to "Presence Unknown"
and nobody is reachable.
Rebooting doesn't seem to work all the time but sometimes.
If I connect with Lync2010, none of these issues happen.
Is this a problem with Lync2013?  A problem with Windows 8.1? A system setup issue within my organization?

Hi,
Did the issue happen only for you or for multiple users?
If the issue happen only for you, please try to login to another Windows 8.1 computer and login Lync 2013 with your account to test if the issue cause by your computer. You can also login with other well-worked Lync 2013 client on your computer
to test the issue again.
On your computer, please delete user profile with the following path and then test the issue again:
%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

  • On a Contacts search, not all contacts appear

    Hi
    I have iphone 5, ios7.
    Seemms very odd recently, not using groups - all contacts are displayed. But when I use the 'search' in the Contacts App, not all contacts appear. Dispite the fact that if I scroll through manually, I can see and access the very contact I was searching for. This applies to quite a few contacts without any apparent consistent link between the tricky ones.
    Any ideas folks?
    Many thanks

    Thanks for the quick reply :)
    The search doesn't work even if I put in a name exactly as its listed. It used to be for example if I typed 'A' then all the names starting with 'A' would list but now I get nothing.

  • Lync 2013 Remote Access on all Lync clients from the internet not login.

    Hi All,
    I have a Lync 2013 setup with and Edge server as well as TMG Server.
    All clients can login on the mobile devices (IPAD, Windows phone etc). However, when i try login on lync client, I get "we're having trouble connecting to the server. If this continues, please contact your support team".
    What could be casing this causing this?
    KimaniBob

    Hi Ben,
    Thansk for the reply.
    I have created  the DNS records on the external and tested all, all seem fine. My Edge server has 2IPs(Internal and External) a NAT has being to the External interface of the Edge and it has being done well.
    I have also ran the ecxhange connectivity, and the output is all green. (Passed)
    Just as an add on. The lync client seems to establish a connection because , I prompts me to enter my credentials. If i put in wrong credentials i get an authentication error. However, if I put in the correct credentials, I get server is temporary unavailable.
    Althou the the error has changed now'Lync couldn't find the server for domain.com....'
    I ran the ocslogging tool and i get the following logs:
    TL_INFO(TF_CONNECTION) [0]1274.0B08::12/09/2013-13:29:25.870.00000149 (SIPStack,SIPAdminLog::WriteConnectionEvent:1222.idx(446))[972797567] $$begin_record
    Severity: information
    Text: TLS negotiation started
    Local-IP: 192.168.168.3:5061
    Peer-IP: 212.49.88.99:11468
    Connection-ID: 0x60400
    Transport: TLS
    $$end_record
    TL_ERROR(TF_CONNECTION) [0]1274.0B08::12/09/2013-13:29:26.058.0000014c (SIPStack,SIPAdminLog::WriteConnectionEvent:1222.idx(452))[972797567] $$begin_record
    Severity: error
    Text: The connection was closed before TLS negotiation completed. Did the remote peer accept our certificate?
    Local-IP: 192.168.168.3:5061
    Peer-IP: 212.49.88.99:11468
    Connection-ID: 0x60400
    Transport: TLS
    $$end_record
    I also check on the TMG and found it was dropping SIP protocal (port:5061), not sure if this is the cause, and if so how do I sort it.
    So far no solution.
    KimaniBob

  • Some Users cannot login via Lync 2013 windows client

    Hi,
    I have a Lync 2013 FrontEnd server, DB server and Edge Server.
    Since last noon we are facing a mysterious issue. Its as below.
    ( I have just entered into Lync administration)
    User A and User B, both were able to login to lync till yesteday noon on their individual PC, any PC or mobile (windows, android, mac) with any version of Lync client, inside and outside the organization.
    Last noon User A reported that he is facing an issue that whenever he logs in to lync 2013 client he is automatically logged off in 2 to 3 seconds. Then again logs in automatically and again loggs off in 2-3 seconds. and thats all is happening again and
    again. The message he is is getting after he is logged off is "The connection to the server was lost
    . Reconnecting. Current calls may continue, but with reduced functionality".
    But at the same time he was able to login from other computer and his mobile device.  At the same time, User B is not facing any issue on his machine.
    Then User A tried to login from the User B's computer and there also he faced same issue. Then i asked User B to login on computer of User A and what i see is User B is able to login on User A's computer.
    What is concluded from the observation is, User A cannot login from lync client 2013 from any computer inside and outside of my network and can login from any other client/version/platform inside or outside of my network.
    What i checked for is Client Version Policy of User A and User B, but both are same (Automatic). Below is my client version policy and i am using client version 15.0.4605.1000
    In Sing In Logs. (By Right click on system tray icon of lync) i got below information.
    Error-1
    In Windows 8, event viewer i am getting only Event ID 1 or 12 which says, "
    The description for Event ID 12 from source Lync cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event: 
    Lync
    Thanks, Rishi Pandit.

    The issue has been resolved by removing an entry from "Trusted Application Server". This application server was being used for Polycom VC infrastructure integration with Lync.
    As per Task 4 section in
    Polycom and Lync Integration Documentation we have to use below-
    http://support.polycom.com/global/documents/support/strategic_partner_solutions/Polycom_UC_Microsoft_Deployment_W8.pdf
    Use the New-CsStaticRoute command to set up a static route for the RealPresence 
    Collaboration Server system. 
    $route = New-CsStaticRoute -TLSRoute -destination rmx.corp.local 
    -port 5061 -matchuri sipdomain.com -usedefaultcertificate $true 
    where rmx.corp.local is the FQDN of the RealPresence Collaboration Server SIP signaling 
    domain and sipdomain.com is the name of the Trusted Application Pool you created. 
    but this was wrong.
    we used sip.domain.com and issue got resolved. Polycom forgot one (.) dot between sip and domain.com which ruined us.
    Thanks.
    Thanks, Rishi Pandit.

  • Moving CMS from Lync 2010 to Lync 2013 - WIndows Firewall??

    We currently have the Windows Firewall disabled on all 3 of our Lync 2013 FE servers. We just don't use it and it gets in the way of some other applications. I remember when I was installing Lync on these servers, I had to enable the Windows Firewall or
    setup would fail. Now that Lync has been running for a while, I have the Firewall disabled again.
    Now, I am moving the CMS from Lync 2010 to 2013 and I am wondering if I should again enable the Firewall? I am concerned that the commands I need to run to prepare the 2013 FE server and the Move-CsManagement-Server command itself will fail if Windows Firewall
    is disabled.
    Does anyone know?

    Hi,
    As I know, if you want to disable Windows firewall for getting in the way of some other applications you can
    just turn off all three (Domain, Private, Public) profiles or disable the Windows firewall service.
    If you just turn off all three (Domain, Private, Public) profiles, it means that during the install, Lync Server will add all the firewall rules to the Windows Firewall, so if after you turn on all three profiles all you need to do is turn the Windows Firewall
    back on from the inside the Control Panel.
    If you disable the Windows firewall service it means that the Windows Firewall snap-in won't even load. So during the install Lync Server won't be able to create the firewall rules. So after Lync installation you can enable the Windows Firewall service is
    to run Step 2 from Lync Server Deployment Wizard.
    More details:
    http://blogs.technet.com/b/dodeitte/archive/2012/05/25/how-to-update-windows-firewall-rules-for-lync-server-2010-after-installation.aspx
    So if you just turn off three (Domain, Private, Public) profiles, you should be OK to move CMS from 2010 to 2013.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Lync 2013 Windows Mobile 8 connection issues

    Hi
    I have setup an internal test Lync 2013 system to get sign off from management. I have installed all the roles on a single server. So far clients on PC's can sign in and so can iOS devices once I had turned on the internal web settings. However, we use Windows
    Mobile 8 devices and I can't get any to connect. What ever I try I get a message saying that I need to check my network connection.
    These devices are on the same internal network as the iOS devices. Is there anything special that needs to be done for Windows Mobile to work?
    Thanks.

    2013-12-09 13:26:57.393 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
    2013-12-09 13:26:57.440 Lync[4560:5068] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u03CD31B8): -2146697191
    2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
    2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
    2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d70d18)
    2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/581:Received response for meta data request of type 60 with status 570556417
    2013-12-09 13:26:57.441 Lync[4560:4644] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable to get a response to an unauthenticated get to url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData retrieval for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com completed with status 570556417
    2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting 1 pended Meta data requests for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.441 Lync[4560:4644] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable to get the meta data for server url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/293:Failing request to the request manager
    2013-12-09 13:26:57.441 Lync[4560:4644] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
    2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status E_ConnectionError (E2-2-1)
    2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
    2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
    2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
    2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
    2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
    2013-12-09 13:26:57.442 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(03D48860): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
    2013-12-09 13:26:57.445 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2094:suspensionState = 2
    2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/2070:adIsEnabled = 1, sipUri = sip:[email protected], m_internalADUrlInput = m_externalADUrlInput =
    2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1003:Discover UCWA urls for sip:[email protected]
    2013-12-09 13:26:57.446 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/488:Extracted DOMAIN.com from sip:[email protected]
    2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1061:Starting Lync Discovery with urls http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected] and http://lyncdiscover.DOMAIN.com/?sipuri=sip:[email protected]
    2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], maxHops = 10
    2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://lyncdiscoverinternal.DOMAIN.com/, hopCount = 0, maxHops = 10
    2013-12-09 13:26:57.446 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://lyncdiscoverinternal.DOMAIN.com/, Hops = 0, status = S0-0-0
    2013-12-09 13:26:57.446 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
    2013-12-09 13:26:57.447 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
    GET https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
    Request Id: 03D48860
    HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
    </SentRequest>
    2013-12-09 13:26:57.447 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
    2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-UnAuthenticatedGet(03D48860)
    2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1883:Successfully started the GetUserUrlOperation request for https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
    2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], maxHops = 10
    2013-12-09 13:26:57.450 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = http://lyncdiscoverinternal.DOMAIN.com/, hopCount = 0, maxHops = 10
    2013-12-09 13:26:57.450 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
    2013-12-09 13:26:57.451 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
    GET http://lyncdiscoverinternal.DOMAIN.com/
    Request Id: 03D48F68
    HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
    </SentRequest>
    2013-12-09 13:26:57.451 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
    2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. UrlTrustResolver(03D48F68)
    2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1915:Successfully started the GetUserUrlOperation request for http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
    2013-12-09 13:26:57.455 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 30.000000 seconds
    2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioManager.cpp/48:AudioManager::playOnce called.
    2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/69:Initializing AudioStream
    2013-12-09 13:26:57.470 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/135:Initializing AudioClient
    2013-12-09 13:26:57.472 Lync[4560:4620] INFO UTILITIES CHttpConnection.cpp/936:Headers Available with response status = 200 for request UcwaAutoDiscoveryRequest
    2013-12-09 13:26:57.473 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/170:Setting AudioClient Properties
    2013-12-09 13:26:57.473 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/220:Setting Stream Category 0
    2013-12-09 13:26:57.474 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/181:Stream Category Successfully set to: [0]
    2013-12-09 13:26:57.478 Lync[4560:4620] INFO UTILITIES CHttpConnection.cpp/1031:Response status = 200 for request UcwaAutoDiscoveryRequest
    2013-12-09 13:26:57.478 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
    2013-12-09 13:26:57.478 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/925:<ReceivedResponse>
    GET http://lyncdiscoverinternal.DOMAIN.com/
    Request Id: 03D48F68
    HttpHeader:Cache-Control no-cache
    HttpHeader:Content-Length 1182
    HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml; v=1
    HttpHeader:Date Mon, 09 Dec 2013 13:27:11 GMT
    HttpHeader:Expires -1
    HttpHeader:Pragma no-cache
    HttpHeader:Server Microsoft-IIS/8.5
    HttpHeader:StatusCode 200
    HttpHeader:X-AspNet-Version 4.0.30319
    HttpHeader:X-Content-Type-Options nosniff
    HttpHeader:X-MS-Server-Fqdn LYNCFQDN.DOMAIN.com
    HttpHeader:X-Powered-By ASP.NET
    <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" AccessLocation="Internal"><Root><Link token="Domain" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/domain?originalDomain=DOMAIN.com" /><Link token="User" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=DOMAIN.com" /><Link token="Self" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root?originalDomain=DOMAIN.com" /><Link token="OAuth" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/AutodiscoverService.svc/root/oauth/user?originalDomain=DOMAIN.com" /><Link token="External/XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /><Link token="Internal/XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /><Link token="XFrame" href="https://LYNCFQDN.DOMAIN.com/Autodiscover/XFrame/XFrame.html" /></Root></AutodiscoverResponse>
    </ReceivedResponse>
    2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/112:location value is internal
    2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CUcwaAutoDiscoveryResponse.cpp/195:User url is https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.491 Lync[4560:4644] INFO UTILITIES CXmlParser.cpp/181:parse returned 0
    2013-12-09 13:26:57.491 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d48f68)
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = http://lyncdiscoverinternal.DOMAIN.com/, Hops = 1, status = S0-0-0
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. UrlTrustResolver(03D48F68): S0-0-0 (Success); Done with req.; Stopping resend timer
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/393:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = S0-0-0, url = http://lyncdiscoverinternal.DOMAIN.com/
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/449:Received a root response
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/456:Running trust check on user url. url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/77:Starting CUrlRedirectAndTrustResolver with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com, maxHops = 1
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/201:CUrlRedirectAndTrustResolver::processUrl called with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user, hopCount = 0, maxHops = 1
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUrlRedirectAndTrustResolver.cpp/610:UrlRedirectAndTrustResolver complete with url = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user, Hops = 0, status = S0-0-0
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], userUrl = https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com, status = S0-0-0
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/399:Cancelling all requests
    2013-12-09 13:26:57.492 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/409:Cancelling request: 0x3d48860
    2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT ucmp/transport/session/private/CSessionBase.hxx/158:Cancelling request: 0x3d48860
    2013-12-09 13:26:57.493 Lync[4560:4644] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (UcwaAutoDiscoveryRequest): -2147467260
    2013-12-09 13:26:57.493 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryGetUserUrlOperation.cpp/224:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected], userUrl = , status = W_Cancelled (W0-0-6)
    2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(1) returning: credType (1) signInName ([email protected]) domain (mamd1) username (prp350197) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
    2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/403:Received a request to get the meta data of type 0 for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/467:Sending Unauthenticated get to get the web-ticket url
    2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
    2013-12-09 13:26:57.493 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
    GET https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    Request Id: 03D6DE70
    HttpHeader:Accept
    HttpHeader:X-MS-WebTicket xxxxxxxxxx
    </SentRequest>
    2013-12-09 13:26:57.494 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
    2013-12-09 13:26:57.508 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/109:Waiting on Meta Data from https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/385:Submitting new req. GET-AuthenticatedUserGetRequest(03D48860)
    2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1189:Submitting Authenticated AutoDiscovery request to https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1662:Ignoring GetUserUrlOperation event as current state is 6
    2013-12-09 13:26:57.508 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1664:Request url was https://lyncdiscoverinternal.DOMAIN.com/?sipuri=sip:[email protected]
    2013-12-09 13:26:57.563 Lync[4560:4624] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u03CD31B8): -2146697191
    2013-12-09 13:26:57.564 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
    2013-12-09 13:26:57.564 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 0
    2013-12-09 13:26:57.565 Lync[4560:4644] INFO TRANSPORT CCredentialManager.cpp/176:getSpecificCredential for serviceId(4) returning: credType (1) signInName () domain () username () password.empty() (1) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(4)
    2013-12-09 13:26:57.566 Lync[4560:4644] INFO TRANSPORT TransportUtilityFunctions.cpp/631:<SentRequest>
    GET https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    Request Id: 03D6DE70
    HttpHeader:Accept
    HttpHeader:X-MS-WebTicket xxxxxxxxxx
    </SentRequest>
    2013-12-09 13:26:57.566 Lync[4560:4644] INFO UTILITIES CHttpConnection.cpp/293:Empty body set?
    2013-12-09 13:26:57.621 Lync[4560:4600] ERROR UTILITIES CHttpConnection.cpp/1115:Request failed with the WININET errorCode (0x%u031DA518): -2146697191
    2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/173:Received response of request() with status = 0x22020001
    2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/201:Request resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
    2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/266:Sending event to main thread for request(0x3d6de70)
    2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CMetaDataManager.cpp/581:Received response for meta data request of type 60 with status 570556417
    2013-12-09 13:26:57.622 Lync[4560:4644] ERROR TRANSPORT CMetaDataManager.cpp/597:Unable to get a response to an unauthenticated get to url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/210:MetaData retrieval for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com completed with status 570556417
    2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/239:Deleting 1 pended Meta data requests for url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.622 Lync[4560:4644] ERROR TRANSPORT CAuthenticationResolver.cpp/288:Unable to get the meta data for server url https://LYNCFQDN.DOMAIN.com/autodiscover/autodiscoverservice.svc/root/user?originaldomain=DOMAIN.com
    2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CAuthenticationResolver.cpp/293:Failing request to the request manager
    2013-12-09 13:26:57.622 Lync[4560:4644] INFO TRANSPORT CRequestManager.cpp/273:Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
    2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/822:Req. completed, Stopping timer.
    2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1284:Received autodiscovery response with status E_ConnectionError (E2-2-1)
    2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryService.cpp/1242:Raising Autodiscovery event with status E_ConnectionError (E2-2-1) for eventType 0
    2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/417:Received event for type 0 with status E_ConnectionError (E2-2-1)
    2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/539:Autodiscovery scheduled retrial timer. Timer 60.000000 seconds
    2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/64:Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
    2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 1 alerts
    2013-12-09 13:26:57.623 Lync[4560:4644] INFO APPLICATION CTransportRequestRetrialQueue.cpp/725:Response received for req. GET-AuthenticatedUserGetRequest(03D48860): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
    2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/191:Initializing Audio Render Client
    2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/229:Loading Wave file
    2013-12-09 13:26:57.693 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/40:Initializing Wave Buffer
    2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/80:Verifying Wave Buffer information
    2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/118:Extracting Wave File Format
    2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/152:WAVE FORMAT : BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
    2013-12-09 13:26:57.694 Lync[4560:5068] INFO UTILITIES WaveBuffer.cpp/155:STREAM FORMAT: BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
    2013-12-09 13:26:57.697 Lync[4560:5068] INFO UTILITIES AudioStream.cpp/284:Starting playing the Audio Stream
    2013-12-09 13:26:57.697 Lync[4560:5288] INFO UTILITIES AudioStream.cpp/334:Audio Stream Started.
    2013-12-09 13:26:57.697 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/339:Wav file being played for the first time on AudioStream object.
    2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioManager.cpp/48:AudioManager::playOnce called.
    2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/69:Initializing AudioStream
    2013-12-09 13:26:57.723 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/135:Initializing AudioClient
    2013-12-09 13:26:57.726 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/170:Setting AudioClient Properties
    2013-12-09 13:26:57.727 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/220:Setting Stream Category 0
    2013-12-09 13:26:57.727 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/181:Stream Category Successfully set to: [0]
    2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/191:Initializing Audio Render Client
    2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/229:Loading Wave file
    2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/40:Initializing Wave Buffer
    2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/80:Verifying Wave Buffer information
    2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/118:Extracting Wave File Format
    2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/152:WAVE FORMAT : BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
    2013-12-09 13:26:57.740 Lync[4560:4624] INFO UTILITIES WaveBuffer.cpp/155:STREAM FORMAT: BitsPerSample: 32, SamplesPerSecond: 48000, Channels: 2
    2013-12-09 13:26:57.743 Lync[4560:4624] INFO UTILITIES AudioStream.cpp/284:Starting playing the Audio Stream
    2013-12-09 13:26:57.744 Lync[4560:5308] INFO UTILITIES AudioStream.cpp/334:Audio Stream Started.
    2013-12-09 13:26:57.744 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/339:Wav file being played for the first time on AudioStream object.
    2013-12-09 13:26:58.209 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/411:Reached end of wave buffer
    2013-12-09 13:26:58.209 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/417:Done playing wav file. Sleeping till buffer ends.
    2013-12-09 13:26:58.260 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/411:Reached end of wave buffer
    2013-12-09 13:26:58.260 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/417:Done playing wav file. Sleeping till buffer ends.
    2013-12-09 13:26:58.711 Lync[4560:5288] INFO UTILITIES AudioManager.cpp/75:AudioManager::clearAudioStream called.
    2013-12-09 13:26:58.711 Lync[4560:5288] VERBOSE UTILITIES AudioStream.cpp/432:Audio is no longer playing
    2013-12-09 13:26:58.712 Lync[4560:5312] INFO UTILITIES AudioManager.cpp/89:AudioManager::clearAudioStream invoked.
    2013-12-09 13:26:58.712 Lync[4560:5312] INFO UTILITIES AudioStream.cpp/106:Releasing AudioStream
    2013-12-09 13:26:58.763 Lync[4560:5308] INFO UTILITIES AudioManager.cpp/75:AudioManager::clearAudioStream called.
    2013-12-09 13:26:58.763 Lync[4560:5308] VERBOSE UTILITIES AudioStream.cpp/432:Audio is no longer playing
    2013-12-09 13:26:58.765 Lync[4560:5332] INFO UTILITIES AudioManager.cpp/89:AudioManager::clearAudioStream invoked.
    2013-12-09 13:26:58.765 Lync[4560:5332] INFO UTILITIES AudioStream.cpp/106:Releasing AudioStream
    2013-12-09 13:27:02.167 Lync[4560:4624] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UI]-PerfBegin: 4:SignOut
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/131:Clearing all(1) alerts
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/497:Called signOut() in state 1
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CAlertReporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/975:CUcwaAppSession canceling all requests
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO APPLICATION CUcwaAppSession.cpp/998:CUcwaAppSession::setNewActualState() state=0
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component EwsSession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component BrbSession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component CpsSession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO TRANSPORT CHttpRequestProcessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
    2013-12-09 13:27:02.173 Lync[4560:4644] INFO UTILITIES CWpAppStateQuery.h/102:Clearing keep-alive timer callback
    2013-12-09 13:27:02.174 Lync[4560:4644] WARNING APPLICATION CApplicationInformation.cpp/136:Received CAppStateEvent in CApplicationInformation
    2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CCertificateProvisioningService.cpp/541:Clearing certificate from transport: 4edff623-687f-4443-8ab2-b610b8cfb099
    2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp/566:Timer cancelled. OnResume = 0
    2013-12-09 13:27:02.174 Lync[4560:4644] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfBegin: 50:ObjectModelPersistencyWriteBatch
    2013-12-09 13:27:02.174 Lync[4560:4644] INFO APPLICATION CApplication.cpp/942:CApplication::serialize() called
    2013-12-09 13:27:02.208 Lync[4560:4644] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UCMP]-PerfEnd: 50:ObjectModelPersistencyWriteBatch
    2013-12-09 13:27:02.208 Lync[4560:4644] INFO APPLICATION CBasePersistableEntity.cpp/179:Storing 1 out-of-sync Object Models took 34ms
    2013-12-09 13:27:02.208 Lync[4560:4644] INFO APPLICATION CPresenceSubscription.cpp/792:Removed 0 success records, current size is 0
    2013-12-09 13:27:02.215 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.216 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.217 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.218 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.219 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.220 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.221 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.221 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.222 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.223 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.224 Lync[4560:4644] VERBOSE APPLICATION NMePerson.cpp/69:Received me person event in OnUcmpEvent
    2013-12-09 13:27:02.266 Lync[4560:4600] PERFORMANCE TESTPERF CMPerfTrace.cpp/128:[Perf][UI]-PerfEnd: 4:SignOut
    2013-12-09 13:27:04.117 Lync[4560:4644] WARNING APPLICATION CUcwaAppSession.cpp/621:Could not find landing page link for tokenName = pushNotificationSubscription
    2013-12-09 13:27:06.793 Lync[4560:4600] VERBOSE APPLICATION NUIAgentCommandChannel.cpp/17:NUIAgentCommandChannel::ChangeAgentLogFile
    2013-12-09 13:27:06.793 Lync[4560:4644] VERBOSE APPLICATION CUIAgentCommandChannel.cpp/62:CUIAgentCommandChannel::changeAgentLogFile
    Hi
    Sorry for the delay in replying. I have tried your suggestions and a Windows Mobile 8 device will still not connect. I have saved the log files and attached them. I can't see what the actual error is!
    I have recreated my internal Root CA to include http urls in crl & cdp as this is mentioned as an issue, but this hasn't worked either.
    Thanks.

  • Can't Log In with Lync 2013 Windows 8 App over VPN

    Howdy,
    I've downloaded the Lync 2013 App to Windows 8.1.  When I type in my work email, I can't sign in.  I get that the server isn't available or doesn't support Lync.
    The error is attached.
    I can't find a forum for the Lync App itself so I'm hoping to be redirected or since this has to be an easy question, someone might answer it here.
    I'm logged in on our VPN and I'm working around this issue right now with RDP to my desktop and signing in to Lync 2010 there.  This is for the purpose of doing my class this next week from home and showing Yep, I'm really available over Lync. 
    What is really desired is to get Lync on my remote machine working but there's no real Settings page on the App.
    Apparently it does pick up the VPN and tries to sign me in:
    However, there's not much of a way to configure anything.  I can't find a "Settings" page. Tried uninstall/reinstall to see if I didn't fat finger something.
    Lync 2010 is set up on company laptops to work over VPN correctly from home so I can't imagine it's this hard.  I think the "oversimplified" approach of just putting in the email address and (I'm theorizing) letting Lync detect VPN or not,
    can I log in, etc. or whatever it does, this isn't working.  And of course, it's Encapsulated. :)
    OK, I have a work around, it's not a do or die issue here.  I'll RDP to my desktop, sign in and Lync will show me available.  I'll set my location as Home during the hours of the class.
    But ... it's always REALLY annoying when you KNOW it's a simple setup procedure and if that's just found ...
    Thanks for any help.
    Michael Durthaler

    Check that you configure requirement for Lync windows store App as exist in below link
    http://technet.microsoft.com/en-us/library/jj823129.aspx
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
    Mai Ali | My blog: Technical | Twitter:
    Mai Ali

  • All contacts appear in messages but not phone. How can get them back on phone?

    all 300+ contacts appear in messages but only 52 appear on phone contact list. How can get them back on phone?

    Welcome to the Apple Community.
    What do you mean you have them in iCloud, do you mean you have an iCloud back up, or the contacts are still available at iCloud.com

  • User search from "Find Someone" in Lync 2013 client does not show contact availability

    Running Lync 2013 Client / Server, when a user searches in the "find someone" field, contact names are returned, but the contact's presence status shows "Updating..." and never populates with the users presence.  If you then select
    a name from the search and open an IM session with them, the presence data is there and is accurate.  I think this feature used to work fine.  

    Hi,
    Did the issue happen only for you or for multiple users?
    Please enter the sip address instead of the name of the user in the “find someone” field to test the issue.
    Please also run Update-CsUserDatabase on FE server then remove Lync client profile to test the issue.
    User profile path: <user profile>\AppData\Local\Microsoft\Office\15.0\Lync\
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Lync Serch brings up deleted users and unwanted users (presence unknown)

    We are about to deploy lync 2013 out to 800+ users and I have been playing with this feature for about 2 weeks now. I want to clean everything up the best I can before our deployment date. We are using 365 to manage the users with L1 and L2 licenses.
    I have around 20 actuve users online right now for testing and they are working great. I have setuop MIICLIENT filters to remove OUs and certain attibutes. However if you open Lync and start typing a name it looks as if its searching through the GAL and not
    the users I have assigned Lync to. Another example,,, you can still see users that are disabled. Of course their statues says unknown. and you will only receive an error message when trying to send to that user. But I want to make sure in the search feature
    these users and other users do not show up in a search. Doing a search in o365 there are NONE of these users in there. They have to be pulling from our outlook credentials. or OWA somehow.
    Could someone shed a little light on this for me? How can I completlly remove these users from showing up in a search even tho they are not synced users.
    Thank you so much for the help...
    Brian

    Hi,
    Agree with Edwin.
    Also, if you search the user who have been disabled, it may the sync issue of Lync address book. Please run the following cmdlet on Lync Server Management Shell:
    Update-CsUserDatabase cmdlet to force the user database to refresh its contents by re-reading all of the user information stored in Active Directory.
    Update-CsAddressBook cmdlet to force an Address Book server to immediately sync with the user information stored in the user database.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Not all contacts appearing in "People" tab in Outlook 2013.

    Hello.
    So the issue is this:  An employee at the company will add someone into their contact list in Outlook 2013, and the contact will not appear under the "People" view. The contact will appear in the global address list, but not everyone in the
    GAL will appear under the people tab. As far as I know he is the only one with this issue. I've repaired and re installed Office 13, Rebuild the index and updated his GAL and nothing seems to have worked. I have been unable to find a solution online and he
    has to sit on it for now. 
    Any help would be greatly appreciated.

    Hi,
    How about in OWA?
    If the user appears under the "People" view in OWA, it seems an issue on the Outlook client side.
    Please run Outlook under safe mode to avoid some AVs and add-ins.
    Please re-create a profile to refresh the caches.
    If this behavior remains in OWA, I suggest re-creating the specific user account for testing.
    Please make a full back up before re-creating.
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

  • Lync 2013 + Windows 8 phones not getting any notification but android and iphone works fine

    Dear All,
    Issue : None of the windows 8 phones gets alert when someone pings in lync2013
    Description: We get notification when someone pings to lync2013 im configured in android or iphone and it fails to notify when someone pings lync2013 configured in windows phones Example : Lumia 920,930,625
    Environment:
    Singe FE and Edge
    Assessments:
    Push notification is enabled in the server side and on mobile
    Tried using 2010 version client had the same issue
    Push testing was successful until I updated the server and now after update I am getting the following error
    PS C:\Users\administrator.tester> Test-CsFederatedPartner -Domain push.lync.com -ProxyFqdn sipfed.online.lync.com -verbos
    e
    cmdlet Test-CsFederatedPartner at command pipeline position 1
    Supply values for the following parameters:
    TargetFqdn: edge.tester.com
    VERBOSE: Reading access proxy port from topology process started.
    VERBOSE: Reading access proxy port '5061' from topology process successfully finished.
    VERBOSE: Reading certificate process started.
    VERBOSE: Reading certificate process successfully finished.
    VERBOSE: Searching for certificate with issuer name = 'CN=test-certsrv-CA, DC=tester, DC=com' and serial number =
    '4200000013a701fa4732b0475b000000000013'.
    VERBOSE: Successfully found certificate with the matching issuer name and serial number.
    VERBOSE: Workflow Instance Id 'd283786a-ba07-42ad-83e2-ad4ed5692597', started.
    VERBOSE: Command line executed is 'Test-CsFederatedPartner -Domain push.lync.com -ProxyFqdn sipfed.online.lync.com
    -verbose'.
    Test-CsFederatedPartner : A 500 (The server encountered an unexpected internal error) response was received from the
    network and the operation failed. See the exception details for more information.
    At line:1 char:1
    + Test-CsFederatedPartner -Domain push.lync.com -ProxyFqdn sipfed.online.lync.com  ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : OperationStopped: (:) [Test-CsFederatedPartner], FailureResponseException
        + FullyQualifiedErrorId : WorkflowNotCompleted,Microsoft.Rtc.Management.SyntheticTransactions.TestFederatedPartner
       Cmdlet
    VERBOSE: Workflow Instance ID 'd283786a-ba07-42ad-83e2-ad4ed5692597' completed.
    VERBOSE: Workflow run-time (sec): 0.1410312.
    Please let me know if this is causing the issue,
    Please note : As soon as I see this tried invoking the csmanagementstore replication and got to know my edge server is not up to date - I am sure this has no relation with push this is for getting the changes informed to edge server,
    Everything works normal with no issues apart from this,
    Seeking your valuable advice here,
    Thanks
    Nelson
    Nelson N Exchange 2003|2007|2010

    Hi Nelson,
    To better understand the issue, I would like to collect the following information.
    1. Have you added the new hosting provider, Microsoft Lync Online, and then set up hosting provider federation between your organization and Lync Online ?
    Configuring for push notifications in Lync Server 2013
    2. Have you installed the new root certificate?
    Lync Servers currently use the GTE CyberTrust Global Root and beginning on June 1st, 2013 will migrate to the Baltimore CyberTrust Root. The
    migration of Lync Online Service to use the new Baltimore trusted root Certificate Authority is planned during May 2013. As of June 1st 2013,
    all of our servers including the Lync Push Notifications Clearing House Service will be on Baltimore certs only. So please ensure that your Lync Server deployments have been updated to trust the Baltimore Root before that.
    http://blogs.technet.com/b/lync/archive/2013/05/02/lync-mobile-push-notifications.aspx
    In addition, it is recommend to update the Lync servers to the lasted version.
    Best regards,
    Eric

  • Palm TX - window XP - Loss all contact -- Please help!

    7/23/09 - sync error. all my 10 years of contact gone!
    click on hot sync see record that 7/20/09 hot sync went OK.
    Is there a way to go back to 7/20/09? System restore ?
    What can I do to get my contact back? Pleaseeeeeeeeeee
    Do I need to manually back up data myself? I should have done this once a month to avoid this problem in the first place.
    This support site is huge, can somebody send me down the right path at least.
    Downloaded Palm 6.2  is not helping.
    Please tell me how to sync with palm over ride desk top. seen it but do not remember where and how. I have some old contacts from 2007 on handheld for some unknow reason, if I can not go back to 7/20/09 may be 2007 is OK for now. ( I can not set all those contacts to catagories either, they all goes to "unfile")
    Prior to contact went crazy, I can not set/schedule my task to future date. if I do it went away to plam heaven.
    Message Edited by imjustagirl on 08-07-2009 01:31 PM

    You can recover the data from your user folder provided you have only sync'ed once with the PC when you discovered the data missing. When you sync to the PC there are files created for each PIM category in your user folder. For Example; datebook.dat or datebook (Depending on the version of Palm Desktop) and datebook.bak. Using 6.2 the file names are .mdb and mdb.bak. For 6.2, the files are located in the username folder in PalmOSdesktop in my documents.
    The files are named .dat and .bak. When you sync, the current data is stored in .dat. The next time you sync the data in the .dat file is copied to the .bak file. You can rename the .dat to .old. then rename the .bak to .dat. If the data in the .bak file is intact, it will now be in palm desktop when you reopen Palm desktop. I have included a link to show you how to find the userfolder on the PC.
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=26674
    Here is another link regarding data loss;
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=39503
    The best way to backup your data is to use the export feature in Palm Desktop. Make a new folder on the PC desktop named Palm Desktop Backup data. Next, select the category you want to export. You will get a window that asks where you want to save the file, save in the folder created on the desktop. There is a button that allows you to select currently selected record or all, select all. If you don't select all, then only the record highlighted is exported. You will then need to name the file for export, I suggest the name of the category, eg: datebook (With current date). Do this for all critical data in each category. With the data exported to the folder on the PC desktop, you can save this data to a flash drive, external hard drive or a CD-RW. With this method you will have your data in a seperate place than Palm desktop and the device. If you "Lose" data again, you can import the data back into palm desktop.
    Make sure that when you make changes in palm desktop or the device to export the data to the folder created for the backup.
    Here is a link for other options for backing up your data;
    http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28751
    To change the hotsync conduits to handheld overwrites desktop;
    Click the HotSync icon in the Windows Taskbar and select Settings.
    Click the link for Applications
    Highlight the conduit you want to change and select change.
    Set the conduit to handheld overwrites desktop.
    Change each conduit to handheld overwrites desktop.
    Sync the PDA to the PC.
    If you do not check the "set as default" box the changes will only last for 1 sync. If you sync and have a problem with the sync, make sure you go back and change the conduits to handheld overwrites desktop.  You can set the conduits to "set as default" while you are trying to get the data on the PC. After you have the data on the PC, change the conduits to sync the files.

  • Lync 2013 WIndows phone Username with space

    lync2013 windows phone version
    if add external Skype contacts with space character "Alex Loddy"
    in lync contact list show "Alex%20Loddy"
    fix it please....

    Hi,
    Did the issue also happen for Lync Android or IOS client?
    Did the issue happen only for you or for multiple users?
    Please login on other Window Phone Lync client with your Lync account to check the issue.
    Please also check if the version of Lync app on Windows Phone update to the latest version. If not, update it and then test the issue again.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • All contacts appear to be offline, when not.

    Hi, I´m running iChat on a MacBook Pro with latert version of Lion. When set up the account I used my @me account, the set up a second account @gmail. For some reason when I try to contact a friend from my address book, says that they are offline, when not. I deleted the gmail account to see if working thru AIM/Jabber was the problem. But still have the same issue.
    Help!

    Hi,
    I will try to explain this another way.
    iChat can join or rather use several of the Instant Messages Service that are out there.
    When iChat was created it could only join the AIM service and Apple made and Agreement with AIM that the Apple IDs ending @mac.com were recognised as valid AIM names.
    Later when Apple changed to MobileMe @me.com ending names were added to the Agreement.
    This means you can have an AIM Name or an Apple ID ending in @mac.com or @me.com and you can add Buddies to that Buddy List that have those same type names.
    In this Pic I have changed My Buddy list to show Screen Names only (and then edited those)
    I have indicated one of each type of name that is valid with this Buddy List.
    The AIM registration page is here
    The Main part looks like this
    Uploaded with Skitch!
    You can enter the "Username" part or you can enter any other email you have.
    This way it is possible that you can have a Buddy with an @yahoo.com name as an AIM Buddy as in your later pic.
    There is another way.  If they are on PCs then the latest version of AIM for PCs allows them to add GoogleTalk and FaceBook Buddies. The Mac Version also seems to do this now.
    It also seems that some of the Social Networking sites are also connecting up with other Instant Message Services.
    Jabber  (Google and Facebook included)
    The other main service that iChat can join is Jabber.
    It has been able to do this since iChat 3.
    The Names or IDs people have come from a range of Jabber Servers.
    People runnning those servers set them up so that they can contact other servers and by doing so provide a network.
    A person would join one of these servers and end up with an ID that was in the form of [email protected]  (so for an example I could set up the ID of ralph at a server called jabberchat.com and my ID in full would be [email protected])
    Very few servers also offer email services
    Most Jabber server need you to register via Jabber application.
    There are a couple of exceptions to this.
    Jabber Australia (http://www.jabber.org.au/) allows you to register via a Web Browser.
    Both Google and Facebook allow you to Enable Talk or Chat on the account settings there and then use the name in a Jabber able application.
    Google do not stick to the naming format that every other Jabber Server does.
    They call their jabber Server talk.google.com whilst a ID from there is your Googlemail ID.
    This means that in iChat you have ot set up a Google Buddy list differently or at least separately to account for this.
    In iChat 3 this was a Manual change  (Specific iChat 3 Instructions)
    So....
    Buddy Names  and IDs can look like emails (in some cases they are email addresses as well)
    In  most cases these names and IDs can only be used with one service although that is becoming more and more blurred.
    I have not seen email addresses ending is ss or do or oa
    I would not tend to look at a Jabber server that was not using English so I also don't know of any jabber servers that end with those letters.
    Although this is a very small list it does not seem to list any Servers with those Endings
    This would appear to indicate that you added what were random email addresses to your Google List.
    AS Yahoo names would not normally appear in an AIM (@me.com) list I suggest you have done the same there.
    8:45 PM      Saturday; May 5, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

Maybe you are looking for